Attachment i - Past Performance Questionnaire 273FCC20R0007.doc

North American Numbering Plan Administrator, Pooling Administrator, and Reassigned Numbers Database Administrator

Past Performance Questionnaire

Attachment i Past Performance Questionnaire Solicitation no. 273FCC20R0007 The Federal Communications Commission (FCC) intends to award a contract for the role and responsibilities of the North American Numbering Plan Administrator (NANPA), Pooling Administrator (PA), and Reassigned Numbers Database Administrator (RNDA).

In order to accurately evaluate the vendor’s past performance, your assistance is requested in obtaining and verifying the past performance of this vendor.

This Past Performance Questionnaire is comprised of two parts: 1) a Performance Rating Form; and 2) an Additional Comment Form. Upon completion of this questionnaire, please submit it as an e-mailed attachment to the Contracting Officer, Kadian Ferguson, at Kadian.Ferguson@fcc.gov. Please make the subject line of the e-mail read: Solicitation no. 273FCC20R0007- Past Performance Questionnaire – (Insert Evaluated Company's Name). To qualify for evaluation under this procurement, the form must be received by the Contracting Officer no later than COB on July 24, 2020.

The following standards shall be used to assess the vendor’s performance and derive your ratings in the Performance Ratings Form below.

Performance Rating Form

Name of Company Evaluated:

Address of Company Evaluated:

Contract Number:

Contract Period of Performance:

Contract Value:

Contract Type:

Contracting Officer Name (or equivalent for non-Government entity):

Address, Fax and Telephone Number, and Email Address:

Type of Services Performed:

Name of Evaluator, Company/Agency, Address, Fax and Telephone Number And Email Address:

Date Evaluation Provided:

Awards Received:

Place an “X” in the appropriate rating for each question.

Technical Performance (Quality of Product or Service)

1. Quality of TECHNICAL APPROACH and Design:

(For example: Were the products and services comprehensive, complete? Did the contractor meet the needs of the customer, perform successfully within contract constraints, and accommodate changing requirements)

2. Understanding of Requirements:

(For example: Did the contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements? And did the contractor effectively identify flaws, inconsistencies and other inaccuracies in your technical direction?)

Timeliness of Performance (Quality of Product or Service)

3. Effective and Efficient Use of Resources:

(For example: Was the contractor able to obtain in a timely manner the amount and type of personnel resources required to support the project, effectively train personnel to perform the work, and maintain the required workforce throughout the term of the contract?)

4. Timeliness of Performance:

(For example: Was the contractor successful in planning and proposing realistic schedules, monitoring performance, completing work on time, and implementing corrections/changes in a timely manner?)

Customer Satisfaction and Contractor Behavior/Communication

5. Customer Satisfaction:

(For example: Was the contractor committed to customer satisfaction? Was the customer satisfied with the final product or service?)

6. Business Behavior:

(For example: Was the contractor reasonable and cooperative at the corporate and program levels in response to changes in technical direction? Did the contractor personnel conduct themselves in a professional manner?)

7. Communication:

(For example: Did the contractor work and communicate well with contracting officers, contracting officer's representatives, end users, other contractors, subcontractors, and inhouse staff?)

Cost Controls

8. Cost Controls:

(For example: Was the contractor successful in planning and proposing realistic costs, monitoring performance, operating at or below budget, and implementing corrections/changes in a cost-effective manner?)

Recommendation

PLEASE ANSWER “Yes” or “No”, as appropriate

9. Given the choice, would you do business with this contractor again?

Additional Comment Form Please provide any explanation regarding your performance ratings above, or any additional comments, in the space below.