Attachment H.1 Disengagement Services.docx
DOCX document 21 KB Posted
- Attached to
- ENTERPRISE RESOURCE PLANNING SYSTEM State and local contract opportunity
- Solicitation number
- 5400023659
- Issued by
- Spartanburg County, South Carolina
About this file
This is an Attachment H.1 Disengagement Services document for an Enterprise Resource Planning System contract between the State of South Carolina and Clemson University under RFP Solicitation No. 5400023659. The document establishes the framework for transition services to be provided by the contractor upon the State's request to disengage from the system. The contractor must prepare and submit a detailed Disengagement Plan for State review and approval within thirty (30) business days of written notice from the Procurement Officer. The plan must comprehensively describe specific disengagement activities, the transition of Enterprise Resource Planning System functions to the State, and any State and designee involvement in the transition process. The contractor shall continue to meet all Service Level Agreements and provide system services at the same level and quality maintained during the contract term throughout the entire Disengagement Period or until contract expiration or termination.
Pricing for Disengagement Services is structured on a tiered basis: if the contractor can perform requested services using existing personnel and resources without adversely affecting performance obligations, no additional charges apply to the State. If material Disengagement Services cannot be performed with assigned personnel, charges will be calculated using time and materials rates from the contractor's Business Proposal and the State-approved Disengagement Plan. The State retains sole discretion to forego, delay, or temporarily or permanently adjust work activities, associated schedules, or Service Levels to enable performance of Disengagement Services using existing contractor personnel, thereby minimizing additional costs to the State.
View the file
Other files for this state and local contract opportunity
Show all 20
On GovTribe
Work with this file on GovTribe
- Download the original file
- Contacts named in this file
- Similar government files
- Ask GovTribe AI about this file
Text version
Attachment H.1 – Disengagement Services
State of South Carolina Clemson University
Competitive Negotiations Attachment H.1 Disengagement Services
RFP Solicitation No. 5400023659
Disengagement Services Availability.
Contractor shall provide the State with Disengagement Services described in Contractor’s Disengagement Plan and as set forth below. Contractor shall provide the Disengagement Services to the State commencing upon a request for Disengagement Services by the State, and, at the State’s request, continue providing services in accordance with the applicable Disengagement Plan (defined below) for the entire Disengagement Period or, if applicable, the expiration or termination of the Term.
Detailed Disengagement Plan.
Contractor shall prepare and deliver to the State a detailed Disengagement Plan for its review, comment, and approval within thirty (30) business days after written notice from the Procurement Officer. The proposed detailed Disengagement Plan shall describe in detail the specific disengagement activities to be performed by Contractor, the State and/or its designee(s) to transition the Enterprise Resource Planning System functions to the State. Contractor shall address and resolve any questions or concerns the State may have as to any aspect of the proposed detailed Disengagement Plan and incorporate any modifications, additions or deletions to such Disengagement Plan requested by the State. Contractor’s detailed Disengagement Plan as approved by the State in writing shall be deemed appended to and incorporated in the contract.
Performance.
During any Disengagement Services, Contractor shall continue to meet the Service Levels and provide the System and Services at the same level and qualities as before the State’s electing to commence Disengagement. Contractor shall perform the Disengagement Services with at least the same degree of accuracy, quality, completeness, timeliness, responsiveness, and resource efficiency as it was required to provide the same or similar Services during the Term, including compliance with the Service Level Agreement.
Rates and Charges.
To the extent the Contractor is able to provide the Disengagement Services requested by the State using personnel and resources already assigned to the State without adversely affecting Contractor’s ability to meet its performance obligations, there will be no additional charge to the State for such Disengagement Services. If Contractor cannot provide material Disengagement Services requested by the State using then assigned Contractor Personnel, charges will be calculated at the time and materials rates in Contractor’s Business Proposal and the State’s approved Disengagement Plan. The State, in its sole discretion, may forego or delay any work activities or temporarily or permanently adjust the work to be performed by Contractor, the schedules associated with such work or the Service Levels to permit the performance of Disengagement Services using then assigned Contractor personnel.
File details come from the government source that posted it. Updated .