Attachment B- Statement of WorkRequirement (20146989) 11142024.pdf

Customs and Border Protection

Passenger Systems Program Directorate

Statement of Work for

Aware CaptureSuite Program Software

October 2024

Statement of Work

Contents

1.0 OVERVIEW/BACKGROUND

2.0 SCOPE

3.0 REQUIREMENTS

4.0 BILL OF MATERIALS

5.0 PLACE OF INSPECTION AND ACCEPTANCE

6.0 SCOPE OF INSPECTION

7.0 BASIS OF INSPECTION

8.0 WRITTEN ACCEPTANCE OR REJECTION BY THE GOVERNMENT

9.0 NON CONFORMING PRODUCTS OR SERVICES

10.0 PERIOD OF PERFORMANCE

11.0 POINTS OF CONTACT

12.0 DOCUMENTS

13.0 SHIPPING ADDRESS

14.0 CONTRACT MANAGEMENT REQUIREMENTS

15.0 INVOICE REQUIREMENTS

1.0 OVERVIEW/BACKGROUND

The 10 Print Capture Program is the initial step in Unique Identity. Unique Identity is an enterprise approach to the establishment, management, sharing, and maintenance of a single identity for each individual associated with the immigration and border management enterprise. One key foundation for the establishment of a Unique Identity is 10-print identification.

The 10 Print Capture Program permits the collection of 10-prints at air primary Ports of Entry (POE).

The Capture Program provided the foundation for identifying issues and risks and permits the evaluation of the 10 print processes in live environments. Through the 10 Print Capture Program, a better understanding of the implications of 10-print collection during the entry process was obtained, thus facilitating a smoother nationwide deployment of 10-print collection devices at all POEs.

A joint working group of U.S. Department of Homeland Security, U.S Department of State, U.S. Department of Justice and other agencies determined that the Aware CaptureSuite software represents the most effective support for the 10-Print Live scan capture process. In support of the 10-Print capture process, CBP currently has a program using the Aware CaptureSuite software. This is a brand name, firm fixed price delivery order.

2.0 SCOPE

The purpose of this action is procurement of one 1-year base and one 1-year option for maintenance of existing Aware CaptureSuite software Ver. 5.14 and additional licenses with maintenance for the U.S.

Department of Homeland Security, U.S. Custom and Border Protection’s (CBP) 10-Print Capture Program effort to US Port of Entry (POE) locations.

The Aware CaptureSuite software is used to perform the following tasks.

• Create data packages compliant with ANSI/NIST ITL 1-2000 and the pending upgrade to standard

ANSI/NIST-ITL 1-2007

• Construct, parse, and validate FBI EFTS transactions

• Construct, parse, and validate individual EFTS records (types 1-16)

• Provide FBI certified WSQ compression of fingerprint images

• Provide NFIQ quality scoring

• Segment individual fingers (1-4) out of a multi-finger slap image

• Count the number of fingers in a multi-finger image

• Report missing fingers

• Identify the bounding box of each finger tip

• Identify the “handedness” (left or right of each 4-finger image)

• Sequence check any combination of fingers in the set of 10 fingers to detect finger or hand duplication in the set

• Join two separate thumb images into a single dual-thumb image

Aware CaptureSuite (for Livescan) currently includes

• SequenceCheck,

• NISTPack

• with FBI-certified WSQ fingerprint compression

• LiveScanAPI

• With FastCapture

Aware CaptureSuite annual support and maintenance provides maintenance provides priority technical support, bug fixes, performance and functionality upgrades.

3.0 REQUIREMENTS

The Contractor shall provide support and maintenance for the 4904 Aware CaptureSuite licenses in the base period. The Contractor shall also provide 4904 Aware Capture Suite software maintenance renewals in the one 12-month option. The contractor shall provide maintenance of the software and any associated media.

4.0 BILL OF MATERIALS

The contractor shall provide maintenance for the software and any associated media in Section 2, Scope of Work. It is the Government’s intent to award one delivery order in response to the RFQ. All proposed items shall include any shipping costs for delivery within the Continental United States (CONUS).

5.0 PLACE OF INSPECTION AND ACCEPTANCE

Inspection and acceptance of all work performance, reports and other deliverables under this task order shall be performed by PSPD’s government team lead and approved by the COR identified within this order.

6.0 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy and conformance to Contract and task order requirements by the COR and/or Government Leads. The scope and nature of this inspection will be sufficiently comprehensive to ensure the completeness, quality and adequacy of all deliverables.

The Government requires a period not to exceed fifteen (15) calendar days after receipt of final deliverable items for inspection and acceptance or rejection.

7.0 BASIS OF INSPECTION

The basis for acceptance shall be compliance with the requirements set forth in this task order, the contractor’s proposal and other terms and conditions of the contract under which the task order is issued.

Deliverable items rejected shall be corrected in accordance with the applicable clauses.

Any proposed alternate software must be approved by the Government and shall comply with the DHS and CBP Technology. In addition, the Offeror bears the burden of satisfactorily demonstrating equivalence to the technical specifications outlined in this SOW.

8.0 WRITTEN ACCEPTANCE OR REJECTION BY THE GOVERNMENT

The Government shall provide written notification of acceptance or rejection of all final deliverables within fifteen (15) calendar days (unless specified otherwise in Deliveries or Performance). All notifications of rejection will be accompanied with an explanation of the specific deficiencies causing the rejection.

9.0 NON CONFORMING PRODUCTS OR SERVICES

Non-conforming products or services will be rejected. Deficiencies will be corrected, by the contractor, within five (5) work days of the rejection notice. If the deficiencies cannot be corrected within five (5) work days, the contractor will immediately notify the COR and COR of the reason for the delay and provide a proposed corrective action plan within five (5) work days.

10.0 PERIOD OF PERFORMANCE

The period of performance will be:

• Base: December 1, 2024 – November 30, 2025

The Option periods may be exercised at the discretion of the Government.

11.0 POINTS OF CONTACT

The Contracting Officer (CO) will appoint a COR to ensure orderly performance and provide technical direction and conduct contract administration. A task monitor may be assigned as necessary who will work with the COR.

The types of actions within the purview of the COR’s authority are to assure that the Contractor performs the technical requirements of the contract; is the only Government employee authorized to give technical direction; to perform inspections necessary in connection with performance of the contract; to maintain both written and oral communications with the contractor concerning the aspects of the contract within his/her purview; to issue interpretations of technical requirements; to monitor the Contractor’s performance under the contract and notify the Contractor and CO of any deficiencies observed; and to coordinate Government-Furnished property or data availability and provide for site entry of Contractor personnel if required.

The COR is not empowered to make any commitments or changes which affect the price or other items and conditions. Any such proposed changes must be brought to the immediate attention of the CO for action. The acceptance of any changes by the Contractor without specific approval and written consent of the CO shall be at the Contractor’s risk.

CONTRACTING OFFICER (CO):

Name: TBD Address:

Tel. #:

Email:

CONTRACTING OFFICER’S REPRESENTATIVE (COR):

Name: TBD Address:

Tel. #:

Email:

12.0 DOCUMENTS

The Offeror shall provide copies of the documents listed below. One copy of the data shall be delivered in paper form and one copy in electronic form. The electronic form shall be in Microsoft Word format on Adobe Acrobat. The documents are deliverables under the contract and shall be provided at time of delivery:

• Manual

• Equipment Specifications

• Each order must contain explicit reference to the Government Purchase Order Number under which this procurement is going to be completed, to ensure equipment’s origin and traceability.

13.0 SHIPPING ADDRESS

The shipping address and point of contact for software is below:

U.S. Customs and Border Protection Local Property Officer: Michael G. Boehm 10720 Richmond Road Lorton, VA 22079 michael.g.boehm@cbp.dhs.gov

(571) 468-3047

14.0 CONTRACT MANAGEMENT REQUIREMENTS

Earned Value Management System: NO EVM REQUIRED

If at any time during performance of the effort, the self-verification is determined to be defective, the Contractor shall correct the defect at no additional cost to the government.

The Contractor shall participate in TECS SW Interface in integrated baseline reviews; the first of which will be considered a Kick-Off Meeting and shall be scheduled three (3) days after award. This Kick-Off Meeting will be held at the Government's facility. Other such reviews shall be scheduled as early as practicable and should be conducted within 90 days after: (1) contract award, (2) exercise of significant contract options, and (3) the incorporation of major modifications, or (4) shall be available to meet with the COR upon request to present deliverables, discuss work progress, exchange information and resolve emergent technical problems and issues. The frequency and venue for these meetings will be determined during the Kick-Off Meeting. The objective of the Progress baseline reviews are for the Government and the Contractor to jointly assess areas such as the Contractor’s planning, to ensure complete coverage of the Statement of Work, logical scheduling of the work activities, adequate resourcing, and identification of inherent risks.

15.0 INVOICE REQUIREMENTS

Invoices shall be sent electronically as required by FAR 32.905(b) and FAR 52.216-7 (as applicable), The Contractor shall invoice CBP in accordance with CBP invoicing clause, “Electronic Invoicing and Payment Requirements – Invoice Processing Platform (IPP) (JAN 2016)”. The Invoice Processing Platform (IPP) is a secure web-based service for federal agencies and their vendors for processing invoices from purchase orders (PO) through payment notification. The Contractor shall be enrolled directly in IPP by CBP and shall utilize the electronic system to submit invoices. Additionally, the contractor shall provide a copy of the invoice to PSPD Invoicing on a monthly basis by the 10th of every month. Providing a copy of the invoice to PSPD Invoicing will expedite the processing and payment of the services.

All invoices must comply with the FAR 52.212-4 Contract Terms and Conditions – Commercial Items (MAR 2009) (Alternate 1 – OCT 2008) (Deviation I – FEB 2007) to be considered a proper invoice. The Contractor shall include labor categories, rates and task associated to work. The Contractor and COR will determine the invoice format during the kickoff meeting.

The Vendor Reference Guide on how to login, find, create POs, and view payment information can be found through the IPP website: https://www.ipp.gov/downloads/Collector-Quick-Reference-Guide.pdf.