Attachment 4 Information Technology Requirements.xlsx

XLSX spreadsheet 15 KB Posted

Attached to
Elections Campaign Finance Software
Solicitation number
RFP-2500004795
Issued by
Arizona

About this file

This document is an Attachment 4 Information Technology Requirements spreadsheet for Pima County, Arizona, specifically related to an Elections Campaign Finance Software procurement. The detailed matrix outlines comprehensive IT requirements across multiple domains including security, encryption, access management, data handling, and service level agreements (SLAs). The requirements are structured to evaluate software solutions across both cloud and on-premises deployment models, with specific emphasis on features like multi-factor authentication, role-based access permissions, single sign-on compatibility, and robust security protocols.

The requirements document demonstrates Pima County's rigorous technical evaluation criteria, with specific expectations for software performance, including 99% service uptime, rapid response times for critical and high-priority issues, and comprehensive security measures such as data encryption in transit and at rest, audit logging capabilities, and password management protocols. Notable technical specifications include potential integration with ESRI/ArcGIS platforms, support for custom URLs, FEDRAMP compliance, and the ability to provide technical documentation. The county also emphasizes data ownership, with a clear stipulation that Pima County retains ownership of all collected data, and requires vendors to provide full disclosure of user data collection practices.

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File Type Posted
RFP-2500004795 Election Campaign Finance Software.pdf PDF
Attachment 3 Software Requirements.xlsx XLSX spreadsheet

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IT Requirements

INFORMATION TECHNOLOGY REQUIREMENTSYes - Software/System meets both minimum and recommended requirements
Name of the proposed Software / System:Yes - Software/System meets minimum requirement but not recommended requirement
Link to the Software / System Website:Yes - Software/System meets minimum requirement (no recommended requirement presented)
ReferenceCategoryRequirementSoftware TypeMinimum RequirementRecommended RequirementSoftware Meets RequirementsNotes
(If requirement is N/A, please explain)Yes - Software/System meets recommended requirement (no minimum requirement presented)
Cloud | On Prem | BothYes | No | N/ANo - Software/System cannot meet any presented requirement
I.1GeneralESRI/ArcGIS if applicableBothArcGIS Pro 3.x
ArcGIS Enterprise 11.xN/A - Presented requirements do not apply to this Software/System
I.2SecurityVendor pushes/provides security patches or vulnerability remediationBothAs needed
I.3SecurityDoes not require anti-virus exceptionsBothIf exception detailed list must be providedNo exceptions
I.4SecuritySolution utilizes a Web Application Firewall or provides option to utilize Pima County's (Cloudflare)Cloudü
I.5SecurityInstallation/application files are digitally certifiedBothHash is availableDigitally signed by trusted 3rd party
I.6EncryptionData is encrypted in transit and at restBothü
I.7EncryptionPasswords are encryptedBothü
I.8AuditApplication performs audit logging.Bothü
I.9AuditAbility to list users by their access group/access roleBothü
I.10UpdatesProvides ongoing application support and maintenance including patches for known vulnerabilities, troubleshooting failed updates.Bothü
I.11UpdatesProvides a schedule of patch/feature releases, details, downtime advisement, installation instructions, day-one impact prior to releaseBothPatches = as soon as ready

Features = 1 month advance notice

I.12UpdatesProvides sandbox or test environment prior to feature releaseCloudü
I.13UpdatesCan opt-out of specific feature enhancementsCloudü
I.14AccessLocal admin privileges are not needed for application maintenance, support, or installation.Bothü
I.15AccessSolution supports use of custom URLs (custom domain & certs)Cloudü
I.16AccessPasswords can be changed as neededBothü
I.17AccessSupports Microsoft Single Sign OnBothü
I.18AccessRole based access permissions are supportedBothü
I.19AccessSupports Microsoft Multi-factor AuthenticationBothü
I.20AccessAccount lockout functionality existsBothü
I.21AccessHas minimum password length and complexity requirementsBothü
I.22AccessHas password expiration functionalityBothü
I.23AccessHas configurable auto logout (such as time-out functionality)Bothü
I.24AccessSoftware offers a work offline and synch option if applicableBothü
I.25AccessFEDRAMP compliantBothü
I.26DataVendor provides full disclosure of any user data collectedCloudü
I.27DataPima County retains ownership of all dataCloudü
I.28DataTechnical documentation should be readily availableBothü
I.29DataThe solution can integrate with industry standard mapping/GIS/geographic software if applicableBothü
I.30SLASoftware service uptime is 99% outside of scheduled maintenance.Cloudü
I.31SLAService response time for critical issues is one-hour.

Service response time for high issues is four-hours.

Service response for all other issues is same day.Bothü
I.32SLAService resolution time for critical issues is four hours.

Service resolution time for high issues is within 2 business days.

Resolution for all other issues is within five business days.Bothü
I.33SLAMaintains and executes a multi-channel outage communication plan to include a status page and email notification of planned outages, and real-time notification of non-planned outage/degradation events and estimated resolution time.Cloudü
I.34System RequirementsHas an API library to integrate effectively with other systems if requiredBothü

&"Georgia Pro Cond Light,Bold"&18A&14TTACHMENT &16 4&14: &18I&14NFORMATION &18T&14ECHNOLOGY &18R&14EQUIREMENTS

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