Attachment 3 Salient Characteristics for CLIN 0009.pdf
PDF 11 KB Posted
- Attached to
- 36 WG/CP - Telephonic Console System Federal contract opportunity
- Solicitation number
- FA524022Q0105
About this file
This document outlines the salient characteristics for a communications console system solicited under solicitation number FA524022Q0105 by the Department of the Air Force Pacific Air Forces. The system must include four communications console stations with push-to-talk handsets and headsets, touchscreen monitors, and telephone and radio integration capabilities including UHF/VHF air-to-ground radio integration with voice recording. The system must be able to communicate with interfaced base station and land mobile radios owned by the Maintenance Group Mission Operations Center and support integration of other UHF, VHF, SATCOM, and HF radios. Additional requirements include a recording system with one year minimum retention and playback/transcript generation capabilities, multi-line phone capabilities with programmable hot keys, phone patching, call conferencing, monitoring and call control features. The system shall allow flexibility for future expansion or relocation and require on-site technical support response within 24 hours.
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Other files for this federal contract opportunity
| File | Type | Posted |
|---|---|---|
| Attachement 2 Salient Characteristics for CLIN 0008.pdf | ||
| FA524022Q0105-Combo Amendment 01.pdf | ||
| FA524022Q0105-Combo_36 WG-CP Phone Consoles.pdf | ||
| Attachment 1 Performance Work Statement.pdf |
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Text version
Salient Characteristics for CLIN 0009
A. System will have Communications Consoles which provide 4 console stations
i. System will have push to talk handsets and headsets
ii. System will have touch screen monitors
iii. System will be capable of telephone operations in outlined in D and E.
iv. UHF/VHF air-to-ground radio integration with voice recording
B. System will need to be able to communicate with interfaced base station and land mobile radios owned by the MXG MOC.
C. System will support integration of other UHF, VHF, SATCOM, and HF radios.
D. System will have a recording system.
i. System will have capability of recording both phone conversations and radio transmissions
ii. Recording system will have capability to replay audio and generate transcripts of conversations
iii. Recordings would be available for a minimum of 1 year
iv. System will have capability of extracting a recorded conversation and burning file to a CD
E. This system will have the following phone capabilities
i. Multi-line capability
ii. Programmable hot keys
a. Allow for mass update of programmable hot keys from server verses having to update each position manually
iii. Phone patch capability with multiple lines to include radio phone patching capability.
iv. Allow for line sharing allowing any controller to monitor the call or place the call on hold and another controller pick up
v. Transfer line to another controller
vi. Restrict access to the call.
vii. Allow for monitoring and controlling one conference at a time via display screen and allow for console users to have an individual conference from one position.
viii. Allow for conferencing of calls
ix. Allow for direct transfer of calls
x. Direct line (hotline or speed dial) to entrance phones
F. System will allow flexibility to expand for future use or ability to tether system to alternate location.
G. System requires on-site technical support with a response time of 24 hours or less.
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