Attachment 3 PWS.pdf

Performance Work Statement (PWS)

Ground Maintenance Service Contract for

Yongsan Cluster

1 Table of Contents

INTRODUCTION

Background

Objectives

Climatic Conditions

1.4 Facility Access

1.5 Traffic Flow

1.6 Drainage

1.7 Restoration of Landscape Damage

1.8 Dust Suppression

2.0 REQUIREMENTS

2.1 Description of Services

2.1.1 Non-Personal Services

2.1.2 General Information

2.1.3 Place of Performance and Hours of Operation

2.1.4 ROK legal Holidays

2.1.5 Travel/Temporary Duty

2.1.6 Emergency Services

2.1.7 Contract Administration and management

2.1.8 Subcontract Management

2.1.9 Contractor Qualification

2.1.10 Contractor Employees

2.2 Work Management

2.3 As-Builts and Geospatial Information System (GIS)

2.4 Historic Property or Archaeological Site

2.5 Special Requirements

2.5.1 Security

2.5.2 Security Training

2.5.3 Safety

2.5.4 Training, Physical Requirements, or other Expertise Required

2.5.5 Environmental Requirements

2.5.6 Contingency Plans

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support

3.0 PERFORMANCE REQUIREMENTS AND STANDARDS

3.1 High Level Objectives (HLO)

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs)

3.2 Transition

3.3 Service Contract Reporting (SCR)

3.3.1 Reporting Labor Hours

4.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS) MATRIX

4.1 Quality Assurance

4.2 Quality Control Plan (QCP)

5.0 COMMON LEVELS OF SERVICE (CLS)

6.0 DELIVERABLES

7.0 RELATED DOCUMENTS

Definitions and Acronyms

7.1.1 Definitions

7.1.2 Acronyms

7.2. Applicable Directives, Publications

7.3 Attachment/Technical Exhibit List

7.4 Government-Furnished Property (GFP)

7.5 Contractor-Furnished Items and Responsibilities

8.0 SPECIFIC TASKS………………………………………………………………………………….22

8.1 General Information ………………………………………………………………….…..…..22

8.2 Requirement Portion of Work …... ………………………………………...……………

8.2.1 Grass Cutting …

8.2.2 Raking Leaves…………… ………………………………………………..………….24

8.2.3 Additional Grass Cutting and Raking Leaves……………………………..….….…24

8.2.4 Clearing Perimeter Fence…………………………………………………………… 24

8.2.5 Hedge Maintenance ...………………………………………………………...……25

8.2.6 Ground Maintenance for Hilltop House…………………...…......…………….……25

1.0 Introduction. This is a non-personal services contract to provide Ground Maintenance Services for Yongsan Cluster. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items as defined in this PWS.

1.1 Background. Area of work, identifying the service areas, are shown on location maps and location list as described in the Attachments 1, 2a and 2b.

1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The Contractor shall presents a healthy, uniform, clean, neat, and professional appearance to all grounds included and covered by this contract in support of mission requirements for users, residents, and visitors to the installation.

The Contractor shall prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill ground maintenance services and their component needs, emphasizing innovation and commercial best practices.

1.3 Climatic Conditions. The average annual rainfall is 60 inches; with the wettest months being July – August. The average annual snowfall is 4 inches, with snowfall expected during the period of December - February. The average frost-free period (growing season) during the year is about 270 days. The first killing frost may be expected about December, and the last killing frost generally occurs in February. The average annual maximum and minimum temperatures are approximately 64 and 44 degrees Fahrenheit, respectively. Monthly normal temperatures ranged from a low of 24 degrees in the month of January to a high of 76 degrees in the month of August.

Summer temperatures often reach 86 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Facility Access. N/A.

1.5 Traffic Flow. N/A.

1.6 Drainage. N/A.

1.7 Restoration of Landscape Damage. N/A.

1.8 Dust Suppression. N/A.

2.0 Requirements.

2.1 Description of Services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform grounds maintenance at Yongsan Cluster as defined in this Performance Work Statement (PWS), specified in Part 8 which is Specific Tasks, except for those items specified as government furnished property and services. The Contractor shall perform to the standards of this PWS.

2.1.1 Non-Personal Services. The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, Personal Services Contracts, under general contracting authority, and do not require specific statutory authorization.

2.1.2 General Information.

2.1.2.1 Period of Performance (PoP). The PoP shall be for One (1) Base Year of 12 months and Four (4) 12 months Option Years. The Pop is as follows:

Base Period 01 April 2022 thru 31 March 2023 Option 1 Period: 01 April 2023 thru 31 March 2024 Option 2 Period: 01 April 2024 thru 31 March 2025 Oprion 3 Period: 01 April 2025 thru 31 March 2026 Option 4 Period: 01 April 2026 thru 31 March 2027

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance. The work to be performed under this contract will be performed at Main Post and South Post at Yongsan, K-16, CP Tango, Camp Morse, Madison Site, Camp Market, Koryosan Site and Camp Yoingin.

2.1.3.2 Hours of Operation:

2.1.3.2.1 The Contractor shall responsible for conducting business between the hours of 0730 to 1630 or during daylight hours, Monday through Friday except Korean Legal Holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.3.2.2 The contractor shall maintain described contract performance hours. Work on Saturday or Sunday may only be done upon written approval from the COR or KO. The Contractor shall submit the request for approval NLT three (3) calendar days prior to the working date.

2.1.4 ROK legal holidays. The Contractor’s performance shall not be required on the ROK legal holidays listed below.

(1) 1 and 2 January (New Year)

(2) Lunar New Year (31 December, 1 and 2 January on the Lunar Calendar)

(3) 1 March (Independence Movement Day)

(4) 1 May (Labor Day)

(5) 5 May (Children’s Day)

(6) Buddha’s Birthday (8 April on the Lunar Calendar)

(7) 6 June (Memorial Day)

(8) 15 August (Liberation Day)

(9) Chu-Suk (14, 15 and 16 August on the Lunar Calendar)

(10) 3 October (National Foundation Day)

(11) 9 October (Hangul Day)

(12) 25 December (Christmas Day)

2.1.4.1 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or

b. Reschedule the work on any day mutually satisfactory.

2.1.4.2 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within two (2) hours. The Contractor shall resume operations with COR approval.

2.1.5 Travel/Temporary Duty. N/A.

2.1.6 Emergency Services.

2.1.6.1 The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR/ACOR immediately, not later than (NLT) two (2) hours of the incident.

2.1.6.2 The Contractor shall be responsible for the emergency medical treatment services for Contractor personnel.

2.1.7 Contract Administration and management.

2.1.7.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5, Postaward Orientation The KO and COR/ACOR will meet whenever needed with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Contract Manager and the KO. The written minutes will be distributed within five (5) calendar days after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.1.7.2 Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.1.7.3 The following provides the roles and their respective authority during the performance of the contract:

2.1.7.3.1 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this

PWS.

2.1.7.3.2 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW Army Regulation (AR) 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and Defense Federal Acquisition Regulation Supplement (DFARS) 201.602-2, Contracting Officer’s Responsibilities. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.1.7.3.2.2 COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements;

monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.1.7.3.3 The Contractor shall perform according to the terms of the contract. They shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America

(USA).

2.1.7.3.4 Quality Control (QC). Quality Control is the responsibility of the Contractor.

The Contractor shall provide a Quality Control Plan (QCP) within fourteen (14) calendar days after the contract is awarded. The Contractor shall provide and maintain a QCP that is acceptable to the KO. Changes to the Contractor’s QCP shall be submitted to the KO for review and approval within five (5) calendar days prior to implementation.

2.1.8 Subcontract Management: If the Contractor subcontracts all or part of the work to be executed within this contract, the Contractor (Prime) has total responsibility of subcontractor’s performance and the U.S Government will not supervise subcontractor.

The contract is with the prime Contractor and the U.S Government and will be administered and executed as such.

2.1.8.1 No Subcontract shall be made by the Contractor with any party who has been suspended, debarred, or is otherwise ineligible to obtain Government contracts.

2.1.8.2 Two (2) weeks prior to entering into any subcontract, the Contractor must submit the name of the proposed subcontractor, in writing to the COR for submission to the KO for approval. The Contractor shall not be authorized to commence work until the

KO has approved the request.

2.1.8.3 Subcontractor’s employees: Approved subcontractors must submit a list of its employees to the COR prior to commencing work for the Contractor. No employee of a subcontractor shall be allowed entrance to United States Forces Korea (USFK) installation without such approval.

2.1.9 Contractor Qualification.

2.1.9.1 Prime Contractor’s Registration: The prime contractor shall provide a copy of valid/current business registration for the business item/category of Landscape and

Planting Service (조경식재공사업) or Comprehensive Landscaping Construction

Registration (종합건설업중 조경공사업) issued by the ROK Government.

2.1.9.2 Prime Contractor’s Prior Experience: The Prime Contractor shall have at least two (2) years of past experience in performing ground maintenance services on scale that is the same or similar size based on the scope outlined in the solicitation requirement within the last five (5) years from the solicitation closing date.

2.1.10 Contractor Employees.

2.1.10.1 CM’s Qualification: The CM shall possess “Engineer Landscape Architecture

(조경기사)” license.

2.1.10.1.1 The CM shall have at least two (2) years of experience in performing ground maintenance services as a CM within the last five (5) years from the solicitation closing date.

2.1.10.1.2 The Contractor shall provide a CM who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the

Contractor when the manager is absent, shall be designated in writing to the contracting officer. The CM or alternate CM shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The CM shall be available between 0730-1630hrs, Monday through Friday except Korean holidays or when the

Government facility is closed for administrative reasons.

2.1.10.1.3 The CM shall be able to read, write, speak, and understand English at a level that will enable them to perform all assigned duties.

2.1.10.1.4 The CM shall fully understand the requirements of this contract and shall report to the COR any problems encountered in any of the facilities covered by this contract. The CM shall demonstrate adequate knowledge of equipment, tools and techniques, and shall be able to recognize situation or circumstance under defined in this PWS that may be hazardous to the facilities or to personnel. Immediately upon recognition of such situation and/or circumstances, the CM shall notify the KO and/or the COR.

2.1.10.2 Qualification Standards. The Contractor shall ensure that all employees have knowledge of equipment, tools and techniques necessary to perform the work.

2.1.10.3 Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

2.1.10.4 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 U.S.C. § 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.1.10.5 Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.1.10.6 Organizational Conflict of Interest (OCI). N/A.

2.1.11 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within two (2) calendar days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.2 Work Management. N/A.

2.3 As-Builts and Geospatial Information System (GIS). N/A.

2.4 Historic Property or Archaeological Site. N/A.

2.5 Special Requirements.

2.5.1 Security.

2.5.1.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.5.1.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, insurance and permits applicable for the type and class of vehicle being operated.

2.5.1.3 Contractor Vehicle Registration. The Contractor shall register all Contractor-owned or operated vehicles and trailers operating on the installation within ten (10) calendar days of contract start date. The Contractor shall complete all applications with the Provost Marshal Vehicle Registration section located in Building S-4305 at Yongsan operation hour is from Monday thru Friday, 08:00~16:30 Hrs. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration.

2.5.1.4 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services.

2.5.1.5 Physical Security. N/A

2.5.2 Security Training.

2.5.2.1 AT LEVEL I TRAINING: The contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled-access areas shall complete AT Level I awareness training within 30 calendar days after the contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: http://jko.jten.mil

2.5.2.2 ACCESS AND GENERAL PROTECTION/SECURITY POLICY AND

PROCEDURES: The Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access http://jko.jten.mil/ requirements to be accomplished by installation Provost Marshal Office, Director of

Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity

Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.5.2.2.1 For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information

Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database

(TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures

(provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.5.2.3 iWATCH TRAINING: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 14 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.5.2.4 Requirement for OPSEC Training: Per AR 530-1, Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter.

2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the COR for review and acceptance within ten (10) calendar days of commencement of work. Revisions shall be submitted five (5) calendar days prior to the effective date of change.

2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.

2.5.4 Training, Physical Requirements, or other Expertise Required. N/A.

2.5.5 Environmental Requirements.

2.5.5.1 Green Procurement. N/A.

2.5.5.2 Recycled Products. N/A.

2.5.5.3 Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies. The Contractor shall use and store all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, State and Federal laws, and according to manufactures' recommendations. The Contractor shall be financially responsible for all fines and associated costs for hazardous waste management, transportation, and disposal of waste due to the Contractor's non-compliance. The Contractor shall submit Material Safety Data Sheets (MSDS) for approval on all materials, five (5) days before delivery of the material, to the COR/ACOR. The Contractor shall provide upon request from the COR/ACOR all required data to meet environmental-mandated reporting requirements (e.g., air emission data, hazardous material storage/usage, herbicide/pesticide usage, solid/hazardous waste generation). The Contractor shall provide data to meet reporting deadlines and during compliance inspections upon request from the COR/ACOR.

2.5.5.4 Spill Plan. N/A.

2.5.6 Contingency Plans. N/A.

2.6 Job Order Contract (JOC) Quality Assurance (QA)/Inspection Support. N/A

3.0 Performance Requirements and Standards.

3.1 High Level Objectives (HLO).

3.1.1 Performance Task Requirements, Standards and Acceptable Quality Levels

(AQLs).

3.1.1.1 Damage Caused by Contractor. Damages caused by Contractor employees shall be repaired at no cost to the Government. The Contractor shall notify the COR/ACOR and return the damaged area to its previous condition.

3.1.1.2 Damage Report. N/A.

3.2 Transition (Phase In/Phase Out). N/A.

3.3 Service Contract Reporting (SCR)

3.3.1 Reporting Labor Hours. The Contractor shall report all contract manpower

(including subcontractor manpower) required for performance of this contract. The

Contractor shall completely fill in all the information in the format using the following web address: www.sam.gov

4.0 Performance Requirements Summary (PRS): The Contractor service requirement are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success:

Performance Objective

Standard AQL Method of

Surveillance Remedy

Para 8.2.1 Grass Cutting

Grass height shall not higher than specified in PWS, and cut grass shall present an even and uniform appearance.

98% Random and periodic inspection

Re-performance of the work within 24 hours of notification

Para 8.2.2 Raking Leaves

Fallen leaves and debris shall collect and remove by performing 2 times per year for improved ground, and 1 time per year for semi-improved area.

98% Random and periodic inspection

Re-performance of the work within 24 hours of notification

Para 8.2.3 Additional Grass Cutting & Raking Leaves

Grass Cutting & Raking Leaves shall be performed IAW Para

8.2.1 & 8.2.2.

98% Random and periodic inspection

Re-performance of the work within 24 hours of notification http://www.sam.gov/

Para 8.2.4 Clearing Perimeter Fence

All of arrow root vines shall be removed from the fence, and all the trees and bushes shall be cut and trimmed on 2 meters in and outside of the perimeter fence

98% Final inspection

Re-performance of the work within 24 hours of notification

Para 8.2.5 Hedge Maintenance

Uniformly mulch hedges and shrubs as required to maintain a depth of three to four inches (3 - 4”)

98% Final inspection

Re-performance of the work within 24 hours of notification

Para 8.2.6.

Ground Maintenance of Hilltop House

Keep maintaining the ground during week day (Para 8.3.4 of the PWS)

98% Final inspection

Re-performance of the work within 24 hours of notification

4.1 Quality Assurance. The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP).

QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract.

The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor shall perform the services again at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor.

The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The QCP shall be constructed in such a manner that each CLS service can be extracted and used for that function only and not contain extraneous information. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work.

The QCP shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall include a description of the Contractor’s inspection system to include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within fourteen (14) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5.0 Common Levels of Service (CLS).

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and technical exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

CLS Service Title Task.

404 Ground Maintenance Services Para 8.0 of the PWS

6.0 Deliverables.

Deliverable Frequency # of Copies Medium/Format Submit To

2.5.2.1

AT Level I

Training

Certificate

Within thirty (30) calendar days after contract start date

One electronic copy

Electronic PDF format thru E-mail

COR

2.5.2.3 iWATCH

Training Result

Within thirty (30) calendar days of the award of this contract

One electronic copy

Electronic PDF format thru E-mail

COR

2.5.2.4

OPSEC

Training Result

Within thirty (10) calendar days of the award of this contract

One electronic copy

Electronic PDF format thru E-mail

COR

Deliverable Frequency # of Copies Medium/Format Submit To

2.5.3.1

Safety Plan within ten (10) calendar days of commencement of work

One electronic copy

Signed PDF format thru E-mail

COR

4.2

Quality Control

Program (QCP)

Within fourteen (14) calendar days of the award of this contract.

One electronic copy

Signed PDF format thru E-mail

COR

7.0 Related Documents.

Definitions and Acronyms.

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government provided by the RA and appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the problem shall be prevented in the future.

7.1.1.4 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.1.1.5 Contracting Officer’s Representative (COR). An employee of the U.S.

Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.1.1.6 Debris. Includes, but is not limited to, paper, cans, bottles, cigarette butts, cardboard, plastic, limbs and branches, pine straw and pine cones, leaves, rocks, and other similar items.

7.1.1.7 Defective Service. A service output that does not meet the standard of performance associated with the PWS.

7.1.1.8 Government-Furnished Property (GFP). Property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification.

Government-furnished property also includes Contractor-acquired property if the Contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.

7.1.1.9 Government Property. All property owned or leased by the Government.

Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

7.1.1.10 Grass Cutting. Grass cutting includes cutting and trimming, within the designated area, all grasses, weeds, and other vegetation which is one inch or less in diameter (at ground level).

7.1.1.11 Hazardous Material. Any item or chemical, which is a “health hazard”, or “physical hazard”, as reflected in Federal Standard (FED-STD) 313 Material Safety Data and Disposal Data for Hazardous Materials Furnished to Government Activities, defined in OSHA 29 Code of Federal Regulations (CFR) 1910, and pursuant to FAR 23.301 (Hazardous Materials) Definition. It also includes any other material designated by a Government COR/technical representative as potentially hazardous and requiring safety controls (e.g., pesticides, fertilizers).

7.1.1.12 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

7.1.1.13 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search,

b. Theft,

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

7.1.1.14 Lot. A collection of service outputs from which a sample is to be drawn and inspected to determine conformance with the standard. This definition applies to the Performance Requirements Summary (PRS), not the word "lot" in Section B of the contract.

7.1.1.15 Lot Size. The number of service outputs in a lot. This definition applies to the PRS, not the words "lot size" in Section B of the contract.

7.1.1.16 Non-Personal Services. The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW FAR 37.104, under general contracting authority, and do not require specific statutory authorization.

7.1.1.17 Performance Requirements Summary (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor (other services may also be inspected under the authority of the Inspection of Service Clause).

7.1.1.18 Physical Security. Actions that prevent the loss or damage of Government property.

7.1.1.19 Property Records. Records created and maintained by the Contractor in support of its stewardship responsibilities for the management of Government property.

7.1.1.20 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.1.1.21 Quality Assurance Evaluator (QAE). A Government representative responsible for performing surveillance and inspection of Contractor performance.

7.1.1.22 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.1.1.23 Real Property. DOD Lands, buildings, structures, utility systems, improvements, and appurtenances, thereto that includes equipment attached to and made part of buildings and structures, but not movable equipment. See Federal Management Regulation 102-71.20 (41 CFR 102-71.20).

7.1.1.24 Sensitive Property. Property potentially dangerous to the public safety or security if stolen, lost, or misplaced, or that shall be subject to exceptional physical security, protection, control, and accountability. Examples include weapons, ammunition, explosives, controlled substances, radioactive materials, hazardous materials or wastes, or precious metals.

7.1.1.25 Shrub. A woody plant with several perennial stems. It will usually have a height less than 13 feet and stems no more than about three (3) inches in diameter.

7.1.1.26 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

7.1.1.27 Trimming. Cutting of grass and other vegetation around grounds obstacles that prevent mowing.

7.1.1.28 Wide Area Work Flow (WAWF). A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

7.1.2 Acronyms.

ACOR Alternate Contracting Officer's Representative AQL Acceptable Quality Level AR Army Regulation CAP Contractor Acquired Property CFR Code of Federal Regulations COR Contracting Officer’s Representative DA Department of the Army DES Directorate of Emergency Services DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense DPW Directorate of Public Works FAR Federal Acquisition Regulation FPCON Force Protection Condition GFP Government-Furnished Property HLO High Level Objective HQDA Headquarters Department of the Army IAW In Accordance With IMCOM Installation Management Command KO Contracting Officer

N/A Not Applicable NLT Not Later Than OCI Organizational Conflict of Interest OSHA Occupational Safety and Health Administration PAM Pamphlet POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Plan TE Technical Exhibit USFK United States Forces Korea WAWF Wide Area Work Flow

7.2. Applicable Directives, Publications.

TM 5-630 Land Management

TB 420-22 Roads, Grounds, Pest Control Refuse Collection-Hand Book

AR 190-5 Motor Vehicles Traffic Supervision

AR 200-1 Environmental Protection and Enhancement

AR 385-10 Army Safety Program

AR 385-40 Army Accident Investigation and Reporting

EM-385-1-1 Safety and Health Requirements Manual

7.3. Attachment/Technical Exhibits List.

Attachment 1: List of Location

Attachment 2a: Yongsan Map

Attachment 2b: Other Location Map

7.4 Government-Furnished Property (GFP).

7.4.1 GENERAL: The Government may provide office and storage spaces to be used for keeping contractor’s equipment and utilities such as water, electricity, and heat without charge.

7.4.2 The Government does not, by providing such office and storage space and such utilities, assume any liability for damage to or loss of Contractor’s property or for injury or death of any person resulting from fire, theft or any other cause. Contractor shall indemnify the Government from any and all such potential liability.

7.4.3 If the Government facility is not available for this contract, the Contractor shall coordinate with the COR the erection of any temporary facility (s) before, during and after the performance of the contract. The Contractor shall obtain an approved U.S Government Real Estate Permit from Yongsan Real Property Engineers. The Contractor shall also obtain an approved EANC Form 69, (Construction Permit), before erecting any temporary facility(s). The Contractor shall obtain all of the necessary Real Estate Permits required by the Government prior to the release of the site-area to the Contractor. The COR may assist the Contractor with any required information concerning the process of obtaining the Real Estate Permits. The temporary facility(s) shall be a metal connex type trailer. Trailer(s) must have the necessary utility hook-ups.

The Government is not responsible for any erection of facilities or expenses of any required utility hook-ups. The Contractor shall be responsible for all expenses.

7.4.4 All reasonable quantities of water and electricity shall be furnished at no charge to the Contractor for work performed on USFK installations. Coordination shall be made with the COR for locations of water and electrical supply points. Temporary connections shall be made and removed at the Contractor’s own expense, regardless of distance or accessibility of existing service. Experienced craftsmen shall make all connections and they shall be coordinated with COR. The Contractor shall pay for costs for repair of utility systems damaged by the Contractor

7.5 Contractor Furnished Items and Responsibilities:

7.5.1 GENERAL: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under para 7.4 of this PWS.

7.5.2 The Contractor shall furnish a sufficient number of vehicles suitable for the transportation of personnel, materials, and equipment for use in the performance of this contract. The contractor’s motor vehicles shall be operated and maintained in accordance with applicable local vehicle standards, USFK Regulation 190-1, Army installation regulations, and shall be maintained in a serviceable condition. The

Contractor shall display its company name, and telephone number on all vehicles to be used in the performance of grounds maintenance activities.

7.5.3 The Contractor shall furnish all the equipment and its related items, such as fuel oil and gasoline for use in vehicles and equipment necessary to perform grounds maintenance services.

7.5.4 Equipment for execution of this contract is the responsibility of the contractor. All equipment used under this contract will be inspected by the COR/QAE prior to its use.

If the equipment is at any time deemed unsafe or unserviceable by the COR/QAE, the

Contractor shall remove equipment from the post within 24 hours or have it repaired to provide a safe and continuing operation. The Contractor is responsible for ensuring that the equipment shall be of the appropriate type for the work to be accomplished, that it is in a safe operating condition, that it is used in a safe manner, and that it is used in a safe environment and condition. The Contractor shall submit a list of equipment as a part of technical proposal.

7.5.5 The Contractor shall comply with the provisions of the Army Regulation 420-1, Chapter 25, Section VIII, located on the Web Page, http://www.apd.army.mil/. The

Contractor shall provide suitable fire extinguishers at any material storage area and/or office area used or constructed by the Contractor.

8.0 SPECIFIC TASKS

8.1 General Information

8.1.1 Overview. The Contractor shall inspect, service, maintain, and landscape grounds of Yongsan cluster. The work shall include scheduling and performance of mowing and trimming; leaf and debris removal; policing of areas; tree and stump removal, and other associated work by the Contracting Officer’s Representative (COR) or Alternate Contracting Officer’s Representative (ACOR). The Contractor shall provide all work necessary to maintain the grounds to the standards specified herein.

8.1.2 Scheduling. The Contractor must submit a monthly schedule to the COR for approval at least seven (7) calendar days before starting of following month. The schedule shall provide areas, number of workers, and equipment, and a time frame of the ground maintenance. No changes to the schedule shall be made without prior approval by COR.

8.2 Requirement Portion of Work: Upon receipt of written Task Order from the

Contracting Officer, the Contractor shall provide services in accordance with the following provisions and technical specifications. “Due to Yongsan Relocation Plan (YRP) and

Base Closure, contracted quantities may be reduced during all performance periods. No permitted claim to reduce the total quantity on this issue”.

8.2.1 GRASS CUTTING.

8.2.1.1 The Contractor shall provide all necessary labor, materials, tools equipment and transportation required for grass cutting services.

http://www.apd.army.mil/

8.2.1.2 The Contractor shall mow the grass at the designated areas as specified in

Attachment #1 and #2a, #2b.

8.2.1.3 The Contractor shall mow grass only when the minimum height of six (6) inches is reached or exceeded for High Visibility (Improved Grounds) and Common

Areas (Semi-Improved Grounds) during greenery season (15 April thru 15 October).

The contractor shall set the mower height to three (3) inches for all areas.

8.2.1.4 Before operating weed eaters, power mowers, or riding mowers, the Contractor shall clear the area of any wire, bottles, cans, rocks, stones, loose trash or any other debris which may cause damage to real property, vehicles and injury to personnel. The

Contractor shall dispose of these items off base at the Contractor’s expense.

8.2.1.5 The Contractor shall ensure the cut grass presents an even and uniform appearance.

8.2.1.6 Concurrent with each mowing cycle, the Contractor shall trim and edge the grass along building, structures, curbs,…