Attachment 2 - Statement of Work.pdf

STATEMENT OF WORK

Service Contract for Linear Accelerator

(LINAC) Elekta Infinity TM with Agility Head TM

GENERAL DESCRIPTION

The Uniformed Services University of the Health Sciences (USUHS) is the Nation’s federal health sciences university and is committed to excellence in military medicine and public health during peace and war. USUHS provides the Nation with health professionals dedicated to career service in the Department of Defense (DoD) and the United States Public Health Service and with scientists who serve the common good. To perform this scientific, highly technical mission, the agency employs faculty personnel such as professors, associate, professors, assistant professors, research associates, physicists, engineers, etc., as well as administrative and support personnel covered under the civil service system. USUHS has a total of approximately 760 civilian employees primarily located in Bethesda and Rockville, MD, Washington, DC, San Antonio, TX, and California.

SCOPE

USUHS requires a service contract to maintain the operational capabilities of the Armed Forces Radiobiology Research Institute (AFRRI) Elekta Infinity TM with Agility head TM

LINAC. A contractor is being sought to provide:

1. Qualified LINAC engineers who are specially trained and have the latest technical information and critical software updates for an Elekta LINAC.

2. At least 98% uptime guarantee.

3. Direct phone line support and remote internet support with a direct connection of

LINAC engineers to the computer systems at AFRRI for emergencies and routine preventative maintenance.

4. Onsite response time within (one) 1 business hour for emergencies.

5. Only genuine replacement parts provided directly by Elekta (refurbished parts provided by Elekta are acceptable).

6. Replacement part response time less than 48 hours.

7. Support for all hardware systems of LINAC including Treatment Suite Control

System, iViewGT, XVI Imaging, Agility, Precise Table, Desktop Pro Mk3 and

APEX.

8. Physics support (phone/remote).

9. Technical information, including specifics on current and pending software updates and upgrades, upcoming events and training opportunities and important service announcements.

10. Replacement parts including the thyratron, Agility camera, magnetron, electron gun, iViewGT and XVI detector panels, x-ray tube for XVI and ionization chambers.

11. Quarterly preventive maintenance.

ESTIMATED PERIOD OF PERFORMANCE/PLACE OF PERFORMANCE

Base Year 29 March 2022 - 28 March 2023

Option Year I 29 March 2023 - 28 March 2024

Option Year II 29 March 2024 - 28 March 2025

Option Year III 29 March 2025 - 28 March 2026

Option Year IV 29 March 2026 - 28 March 2027

SERVICES

I. Service Calls

1. Emergency: 1 hour response, 7 x 24 coverage, 365 days a year

2. Four (4) annual preventive maintenance (PM) visits during the hours of 8:00 AM to 6:00 PM Eastern Standard Time (EST).

II. Contractor Requirements

1. The contractor shall furnish labor, transportation, tools and equipment to accomplish maintenance, repair and replacement of parts in accordance with the terms of this contract.

2. The contractor shall supply Elekta parts to maintain a fully functioning LINAC with at least 98% uptime.

3. Technicians shall possess and maintain current licenses/certifications required to conduct any work on an Elekta LINAC. Technicians shall be able to pass a criminal background check to receive access to Naval Support Activity Bethesda.

III. Work Acceptance

1. Technicians shall complete a report based on each PM visit and/or emergency call. The report will contain the name of the technician, what was installed/removed and tested, location of work, time/day, a comprehensive description of why the work was conducted, and the status of the system.

IV. Warranties - Future Warranty

1. Technicians shall complete a warranty report based on each PM visit or emergency call. A warranty report for each visit shall include the name of the technician, what was assessed and tested, location of work, time/day, and a comprehensive analysis of the current status of the system/equipment, to include what preventive measures can be taken to enhance the status of the system.

2. The service contract shall cover parts and labor under the full comprehensive maintenance agreement.

V. Base Access

1. Prior coordination with the AFRRI LINAC facility director is required in order to obtain base access. Recipients must obtain and possess an active issued Department of Defense Common Access Card (CAC). Recipients with a Department of Defense CAC do not have to coordinate base access prior to their arrival but will be required to coordinate their arrival for any work being conducted.