Attachment 1 Statement of Work Robot Service.docx

Statement of Work – Indelt Videotape Robot Service

C.1 Background Within the National Audio-Visual Conservation Center (NAVCC) in Culpeper, Virginia, the Library of Congress (Library) operates a videotape laboratory for the digitization of large quantities of historic video collections housed in Library vaults. The video collections encompass dozens of historic and obsolete videotape formats, and therefore a large range of videotape players and supporting equipment are needed to achieve the digitization mandate. NAVCC requires specialized contractor support to service and repair the historic video equipment of the laboratory on an ongoing basis. The purpose of this procurement is to assist the Library in accomplishing part of the Library’s strategic goal to “acquire, preserve, and provide access to a universal collection of knowledge and the record of America’s creativity”.

C.2 Scope The contractor shall provide maintenance support for the Indelt Videotape Robots and preventative maintenance on the equipment, which includes the replacement of consumables.

C.3 Requirements The contractor shall provide maintenance support for four (4) Indelt Videotape Robots (Model Broadcart T3) used at the Packard Campus (NAVCC) to perform automated bulk digitization of videotape media., and include the following:

C.3.1 Scheduled Preventative Maintenance Site Visits The contractor shall perform two (2) scheduled semi-annual onsite preventative maintenance visits per year. The contractor shall perform preventative maintenance on the contracted equipment including but not limited to the lubrication of linear bearings, carousel rotating parts, elevator tape picking mechanism, controller electronics. Fan trays, VCR trays and other associated equipment. The contractor shall perform troubleshooting tasks over the phone. The contractor shall coordinate the date and time by email or phone with the COR. The contractor shall notify the COR by email or phone at least 30 calendar days prior to the scheduled visit to confirm the date and time of the visit.

C.3.2 Consumable Items The Gripper Finger pads on the Tape picker assembly are considered consumable items. The contractor shall replace these items on every visit with refurbished items. The contractor may refurbish the pads and re-use them on subsequent onsite maintenance visits under this contract.

C.3.3 Warranty Contractor shall provide a 90-day warranty on parts and labor to replace or repair defective parts, valid for 90 calendar days from the date of installation of the part or repair.

C.4. Deliverables

C.5 Special Qualifications The contractor shall provide only Indelt trained and certified authorized service technicians or engineers.

C.6 Shipping/Travel The contractor shall be responsible for all shipping costs to/from the Library of Congress for any parts and travel expenses for contractor personnel.