Attachment 1 - STATEMENT OF WORK.pdf

STATEMENT OF WORK

1.1 Background

The Defense Counter Intelligence and Security Agency (DCSA) is responsible for conducting the majority of Background Investigations for the Federal Government to support suitability, national security clearances, and regulatory investigations. The Government intends to contract for toll aggregation services for the General Service Administration (GSA) lease vehicles in the agency fleet. The fleet of government owned vehicles (GOVs) is spread across the country and needs the ability to travel on toll roads without interruption using automated transponders or other technology with an internet based reporting and billing system. The full requirement for contractor provided toll aggregation services includes transponder equipment and customer support.

1.2 General Requirements

The Contractor shall provide the following:

1.2.1 Transponder Equipment

The contractor shall provide toll road transponder equipment that will cover toll roads throughout the United States for vehicles in the agency fleet, including Puerto Rico.

1.2.2 Customer Support

The contractor shall provide for an internet-based reporting and centralized billing system with a user interface that promotes account management. This shall include, but not be limited to:

• Track and certify automated toll and toll violation charges;

• Facilitate the movement and tracking of vendor provided equipment such as transponders or other technology;

• Review and certify monthly billing statements.

• The contractor shall provide customer service support as needed to address issues within twenty four hours during business, non-holiday, hours after receipt.

1.2.3 Deliverables

Description Frequency Quantity Method Submit to Toll Road Equipment* As required NTE CLIN Funding Physical As directed by COR Phase In Transition Plan

5 days after award

1 PDF/Word COR

Delivery Reports Monthly 12 Internet-base

COR

Shipping Notification As Needed As Needed Email COR

1.3 Period of Performance (PoP)

1.3.1 Base Period

The base period will be for a period of six (6) months.

This requirement includes four (4) 12-month option periods.

1.3.2 Anticipated Delivery Schedule

Base (6 months) Option 1 (12 months) Option 2 (12 months) Option 3 (12 months) Option 4 (12 months)

1.4 Delivery

Contractor provided equipment such as transponders must be received within ten business days after receipt of order (ARO). A delivery schedule for the contractor provided equipment will be provided upon award of the contract. The Government reserves the right to add additional locations/quantities throughout the period of performance.

1.5 General Information

This will be a Firm-Fixed Unit Price contract.

If at the time of an option exercise all quantities are not ordered from the previous year’s CLIN, the remaining quantity will be shifted to the next optional CLIN at the updated price.

1.6 Invoicing

All invoices shall be submitted in accordance with the invoice specific clause established in D.1.4, DFARS 252.232- 7006, Wide Area Workflow Payment Instructions (Dec 2018). Supporting information that justifies the invoiced amount shall be provided with a detailed invoice.

1.7 Government Contacts

The Contracting Officer (KO) and Contract Specialist (CS) are the points of contact for any contract issues or changes. At the time of contract award, the KO will appoint one or more COR(s), in writing, to provide technical direction and control during contract performance, monitor the progress of the contract, and ascertain, for purposes of approval for payment, that the performance of the contractor is acceptable with respect to content, quality, cost, and timeliness. The COR will not be authorized to change any contract terms or conditions. That authority is reserved exclusively to the KO.