Attachment 1 - STATEMENT OF WORK.docx

STATEMENT OF WORK

On-Line Foreign Language Training (CL-150)

1. General. This is a non-personnel services task order to provide the on-line foreign language training. The Government shall not exercise any supervision or control over the service providers performing the services herein. Such service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1. Background. INSCOM Language program has requirements for foreign language learning and evaluation tools and material at all levels of learning and assessment: acquisition, sustainment, refresher, maintenance, and enhancement. This includes improving grammar, syntax, and vocabulary skills as well as expanding individual knowledge of cultures and regions throughout the world. On-line computer based language training/learning and evaluation courseware provides all agency personnel regardless of location the opportunity to acquire basic foreign language skills and cultural knowledge, enhance and improve their current skills, and assess existing proficiencies. These tools can be made available through all sorts of media: computers at work place, home computers, personal digital devices, etc. Computer-delivered proficiency assessment tools provide immediate feedback on individual capabilities, which helps focus learning plans and/or highlights the results of directed and structured language training. The intent is to assist in the overall improvement of INSCOM linguists’ foreign language capabilities by providing access to copyrighted foreign broadcast and media content for use with language and culture learning courseware and evaluation tools.

1.2. Objectives. To support efforts by the INSCOM Language Division Office to provide and enhance foreign language learning/training within INSCOM enterprise. More specifically, requirement for on-line foreign language learning and assessment tools from beginning through advanced Interagency Language Roundtable level.

1.4 Scope. To have the contractor provide learning and assessment tools in available platform languages (languages may include but are not limited to: Arabic (MSA, Levantine, and Iraqi), Chinese (Mandarin), Farsi, Hebrew, Korean, Pashto, Russian, Spanish, and Urdu for both new linguists and linguists with existing foreign language skills. The material should also include cultural and regional learning modules and be accessible in various multi-media platforms (e.g. web-based, iPhones, Android, or compatible devices).

1.5 Period of Performance. This contract will be awarded as a Base with 4 option year contract

1.6. Place of Performance. Contractor employees will perform work at the Contractor’s facility.

2. Specific Tasks.

2.1 Provide 1,500 users access to pre-developed, web-based on-line foreign language and cultural learning courseware. The courseware must be accessible 24 hours a day, 7 days a week and from anywhere in the world.

2.2 Enable anonymous user registration with unique User IDs for each individual learner.

2.3 The courseware will provide tools to develop general foreign language proficiency, enhance existing language abilities, and provide a solid foundation in reading, listening, and speaking skills as well as a comprehension of cultural interdependencies. The content should include a focus on grammar and modern culturally specific vocabulary and topics.

2.4 The courseware will include copyrighted foreign broadcast and media content from beginning through advanced professional levels of proficiency (Levels 0 to 3 on the Interagency Language Roundtable scale). Learning materials will be current and authentic, appropriate and indexed to learning level.

2.5 Explicit, structured learning paths must be available to the learner as a resource guide for self-directed learning. Additional learning tools (e.g. flashcard programs, scenario-driven exercise, pronunciation drills) for acquiring or enhancing domain-specific vocabulary will be provided.

2.6 Provide diagnostic assessment tools to be used in conjunction with determining structured learning paths. Assessments will highlight areas of improvement required for skill advancement and outline specific tools and/or content to address those areas. Pre and post-training assessments (e.g. “progress checks”) will be incorporated into learning modules and offer relevant grammar aides.

2.7 Upon request, provide reports outlining relevant metrics. At a minimum, metrics will include User IDs, language(s), time on task, and task completed.

2.8 Provide additional formats such as virtual classrooms, downloadable and mobile content for Smart Phones Apps, and other blended learning opportunities will be made available at no additional cost.

2.9 Conduct any of all maintenance to the website. Additional learning materials and tools added to the website during the contract year will be made available at no additional cost.

3. Deliverables

3.1 Provide students’ usage metrics upon request to include but not limited to learning time, lesson completion, assessment scores, etc.

3.2 Maintain the students’ web-based content for one full year.

3.3 Provide within one week, responses to any statements of technical/IT related problems or access issues.

3.4 Technical support and maintenance will continue for duration of the contract award.

4. Government Furnished Property, Material, Equipment, or Information: No government furnished property or equipment will be provided. No access to government facilities is required.

5. Information Security: The contractor will safeguard Personally Identifiable Information (PII) on students (agency, student identification, mission, and personal data) and will restrict access to such information to those with a need to know.