Attachment 1 - SOW.pdf

FAR Part 11—Describing Agency Needs

STATEMENT OF WORK (SOW)

GENERAL INFORMATION

Title of Project: Preventive Maintenance of Delta V Plus MS (Hi Pace, CNOS + HD), Serial

No. SN09814D

Statement of Need, Purpose, and/or Objective:

This preventive maintenance contract shall be effective upon successful execution of this order from April 21, 2023 through March 24, 2024. It helps keep the equipment in running order and process the protein samples without any problems.

Background Information:

The National Institute of Aging’s Translational Gerontology Branch (TGB) requires the use of

Delta V Plus MS (Hi Pace, CNOS + HD) for determining the isotope levels of carbon, sulfur, oxygen, hydrogen and nitrogen in plasma samples. It is imperative that this machine stay operational hence requiring a maintenance service agreement.

Period of Performance:

The Contractor shall provide services from April 21, 2023 through March 24, 2024, with one option period from March 25, 2024 through March 24, 2025.

SCOPE OF WORK

General Requirements:

Independently and not as an agent of the Government, the Contractor shall furnish all the necessary services, qualified personnel, material, equipment, and facilities, not otherwise provided by the Government as needed to perform the Statement of Work below:

Plan Features:

~ Field Service Engineer labor, travel, and parts required for Corrective Maintenance visits with a targeted response time of 3 business days ~ Priority status for technical support inquiries with a targeted immediate response time. A certified service engineer will conduct diagnosis and Corrective Maintenance procedures using the latest digital remote support tools ~ One (1) scheduled annual Preventive Maintenance visit ~ Instrument Requalification (RQ) in conjunction with a scheduled Corrective Maintenance with a purchase of an add-on Operational Qualification (OQ) ~ Premium subscription to Unity Lab Services Online Knowledge Base ~ Software and firmware updates upon request and in conjunction with a scheduled Preventive Maintenance or Corrective Maintenance visit (updates are defined as changes of the existing software version that are intended to improve its performance)

GOVERNMENT RESPONSIBILITIES

FAR Part 11—Describing Agency Needs

The government will provide workspace for the preventative maintenance. The machine is currently located in BRC/08CLab, and the Contractor will have access to the room at the time of maintenance.

DELIVERY OR DELIVERABLES:

The Thermo Electron North America Plan covers parts, labor, and travel for remedial repairs.

There is no charge for one (1) Scheduled Preventive Maintenance visit in addition to unlimited number of demand on-site service visits priority response times of up to three (3) business days, priority phone/email access to instrument and application technical support, and remote monitoring and diagnosis service, plus replacement parts as needed. Only a current Thermo

Electron certified Field service Engineer can work on the system.

REPORTING REQUIREMENTS

The Vendor shall submit reports electronically after each work visit or completed deliverable, if any.

OTHER CONSIDERATIONS

Travel:

The principal place of performance is the BRC/08Clab. All Travel associated with the regular maintenance and demand on site visits are covered in the cost of the total contract.

Information System Security Plan:

Laboratory personnel will sign in and sign out the representatives whenever they schedule the visits for repair and maintenance

Data Rights:

Not applicable

Section 508—Electronic and Information Technology Standards:

The contractor shall comply with Section 508 of the Rehabilitation Act (29 U.S.C. § 794d), as amended by the Workforce Investment Act of 1998 (P.L. 105-220), August 7, 1998.

Publications and Publicity:

Not applicable

Confidentiality of Information:

Not applicable