Attachment 1 - SOW 663-21-101 Nurse Call Construction REV 7.pdf

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Attached to
663-21-101 Nurse Call Replacement Federal contract opportunity
Solicitation number
36C26025R0017
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20

About this file

This Statement of Work (SOW) details a project to replace the existing Nurse Call system at the VA Puget Sound Healthcare System's Seattle Campus. The project involves replacing Rauland Responder IV and 4000 devices in Buildings 33, 100, 101, 102, and 103, with devices that are 8 years past end of life. The total period of performance is 654 calendar days, with a phased approach including submittal creation, shop drawings and product data review, material procurement, on-site mobilization, sitework, and final acceptance.

Key requirements include providing a temporary nurse call system methodology to prevent any downtime during installation, ensuring the existing system remains fully operational until the new system is completely installed, functional, tested, and certified. The contractor must comply with VA information security protocols, submit weekly progress meetings, provide daily reports, and adhere to strict work hour restrictions. The project aims to increase functionality, correct telecommunications deficiencies, and improve efficiency for nursing staff and electronics personnel. Work must be performed per contract drawings and specifications, with the contractor responsible for field verification of all drawings, installation methods, and dimensions.

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Other files attached to 663-21-101 Nurse Call Replacement, newest first.
File Type Posted
36C26025R0017 0005.pdf PDF
36C26025R0017 0004.pdf PDF
Attachment 16 - Site Visit Sign In.pdf PDF
36C26025R0017 0003.pdf PDF
36C26025R0017 Amendment 0003 RFI 11- 43.pdf PDF
36C26025R0017 0002.docx DOCX document
36C26025R0017 0001.docx DOCX document
36C26025R0017 Amendment 0002 RFIs 7 - 14.docx DOCX document
36C26025R0017 Amemdment 0001.pdf PDF
36C26025R0017.pdf PDF
Attachment 3 - DWG_STAMPED 663-21-101-VA_Seattle_Nurse_Call_100_CD_SUBMITTAL__DM.pdf PDF
Attachment 9 - Accessibility Requirements Tool ICT Statement per Sec 508 of the Rehabilit.pdf PDF
Attachment 12 - Wage Determination 7.25.2025 Nurse Call.pdf PDF
Attachment 13 - Salient Characteristics 663-21-101.pdf PDF
Attachment 2 - SPECS_663-21-101- VA Seattle Nurse Call SUBMITTAL_STAMPED_R2.pdf PDF
Attachment 4 - Bldg 33 Abestos Survey Report.pdf PDF
Attachment 5 - Bldg 100 Abestos Interstitial Survey.pdf PDF
Attachment 7 - Bldg 100 Industrial Hygiene Survey.pdf PDF
Attachment 10 - Divisional Price Breakout.xlsx XLSX spreadsheet
Attachment 6 - Bldg 100 Abestos Survey Report.pdf PDF
Attachment 11 - Limitations on Subcontracting 663-21-101 Nurse Call.docx DOCX document
Attachment 14 - PPQ 663-21-101 Nurse Call Station.docx DOCX document
Attachment 15 - Contractor Rules of Behavior.pdf PDF
Attachment 8 - BOD 663-21-101-_VA_Seattle_Nurse_Call_100_CD_SUBMITTAL_.pdf PDF
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Text version

Date: 07/09/2025

CONSTRUCTION STATEMENT OF WORK FOR

Project Name: Replace Nurse Call System Project Number: 663-21-101 Place of Performance: VA Puget Sound Healthcare System, Seattle Campus

1660 S Columbian Way Seattle, WA 98108

Part 1: Project Scope of Work Overview:

The Department of Veterans Affairs, VA Puget Sound Healthcare System (VAPSHCS) , Seattle Campus requires the services of a Contractor to provide all necessary supervision, services, tools, labor, materials, temporary equipment, and equipment to replace the existing Nurse Call system in Buildings 33, 100, 101, 102, and 103.

The existing system is made up of Rauland Responder IV and 4000 devices that are 8 years past end of life. The new device cutsheets will be submitted in accordance with the contract submittal process and approved by the Government prior to the Contractor proceeding with any part of the scope of work. The period of performance for this scope of work is six-hundred and fifty-four days from the notice to proceed. The Notice to Proceed will not be issued until after receipt of preconstruction submittals. All work shall be performed per contract drawings and specifications. It is the responsibility of the Contractor to field verify all drawings, installation methods, and dimensions for accuracy.

Part 2: Period of Performance (POP) and Project Construction Cost Magnitude:

1. The total period of performance is 654 calendar days. A written work schedule identifying the work schedule shall be submitted to the project Contracting Officer Representative (COR) for review and approval. All work must be scheduled through individuals as identified by the COR.

VA reserves right to establish order and priority of work.

PERIOD OF PERFORMANCE CHART (IN CALENDAR DAYS AFTER AWARD)

Level Complete Calendar days for the Work

VA

Review

Resubmit if

Comments

Total Days after

NTP

1. Contract Award – Submittal Creation

21 0 0 21

2. Submittal Process - Shop Drawings and Product Data

Material Submittals 30 14 7 72

3. Material & Equipment Procurement

30 0 0 102

4. Mobilization On-Site Including Performance of Work

14 0 0 116

5. Period of Performance - Site-work

480 0 0 596

6. Contractor Demobilization;

Pre-Acceptance / Acceptance

Test/Inspect 30 14 0 640

7. Punch-Out / Final Acceptance 7 7 0 654

Accommodate the Period of Performance by including accelerated equipment delivery costs as well as adjusting crew sizes. After hours work may be needed to accommodate the work in out-patient areas.

Please submit after hours work requests to the COR for approval.

Part 3: Detailed Project Scope of Work:

Follow all the work indicated on the drawings and specifications. All submissions will take into consideration the existing site conditions. It is the responsibility of the Contractor to review the entire job area and existing site conditions prior to pricing the work. Work includes the following:

Replace the existing Nurse Call System to increase functionality. The project will correct facility telecommunications deficiencies as well as improve efficiency for nursing, the electronics staff, and any other relevant care providers in Buildings 33, 100, 101, 102, and 103. Additionally, the Contractors will provide a method for installing the new system while patient care is going on in each ward. This means there will need to be a temporary nurse call system phasing methodology that prevents any downtime in a nurse call system. The existing Nurse Call must remain fully operational until the new one is completely installed, functional, tested, and certified.

Part 4: Construction Progress Meetings:

1. The Contractor’s Project Manager and Site Superintendent shall provide weekly onsite progress meetings with the COR for the construction portion of the period of performance (from onsite mobilization to punch list completion).

a. The Contractor’s Construction Quality Control (CQC) Manager is required to attend these meetings. The CQC will be prepared to update the GOV on the following:

a. Total labor hours performed on the project:

i. By crew and by day for the current week of work

ii. Cumulative Total work hours performed from the start of construction

b. Highlight upcoming Definable Features of Work (DFOW) and associated Preparatory Meeting date, time and Contractor performing the work

c. Describe in detail Follow-Up work of current work being performed and or completed including testing and closeout documents

i. CQC Testing Log

d. Identify any rework needing to be accomplished

i. CQC Rework Listing

e. Provide review of current submittal register and statuses of pending or open submittals

f. Highlights form the daily CQC Managers Report for the current week

b. The Contractor’s Construction Safety Officer is required to attend.

c. Subcontractor’s Project managers are required to attend.

d. Include minutes of the meeting and issue not later than three days after the meeting.

e. Construction progress meetings minutes shall contain list of attendees, list any issues or concerns, indicate days remaining per the contract, detail any safety incidents, RFI log, Shop Drawing Log, detailed 2 weeks look ahead and shutdown schedule.

2. At 25%, 50%, 75% and 95%, coordinate with the COR for walk through inspection with the VA Shops.

The Contractor shall have the Foreman from all trades in attendance. The VA Shops that will attend is the following: Electrical, Electronics, and Structural Maintenance Shops. The purpose of the meeting / walkthrough is the VA Shops Leads talk with the respective Contractor Trade Forman / Superintendent

Daily Report:

3. The Contractor shall provide a Daily Report. The Daily Report shall contain: list any issues or concerns, indicate days remaining per the contract, detail any safety incidents, detail daily construction safety inspections including items checked and corrective actions taken, and include relevant construction progress photo(s). Email the Daily Report to the COR not later than 9 am the next working day. Contractors are not required to submit a Daily Report for Saturdays, Sundays, or federal holidays where no work takes place.

Part 5: VA Information and Information System Security/Privacy

a. The Contractor will not have access to Patient Health Information (PHI), nor will they have the capability of accessing patient information during the services provided to the VA. Once the systems have been set up – any verification of actual data transmission or certification of function and/or access to records will be confirmed by VA employees only.

b. The Contractor will have the ability to process and store all nurse call data for future reporting.

c. This Contractor will require routine access to VA Facilities and close supervision from the COR throughout the contract. The sensitivity level for the Contractors on this contract was determined to be non-sensitive and low risk, which requires a Tier 1/Low Tier Investigation.

d. The outcome of the Enterprise Risk Analysis (ERA) states that the overall risk of the nurse call system is moderate.

e. Due to the threat of data breach, compromise or loss of information that resides on either VA -owned or Contractor-owned systems, and to comply with Federal laws and regulations, VA has developed an Information and Information Technology Security clause to be used when VA sensitive information is accessed, used, stored, generated, transmitted, or exchanged by and between VA and a Contractor, subcontractor or a third party in any format (e.g., paper, microfiche, electronic or magnetic portable media).

f. The Contractor, their personnel, and their subcontractors shall be subject to the Federal laws, regulations, standards, and VA Directives and Handbooks regarding information and information system security as delineated in this contract.

g. A Contractor/subcontractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subcontractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

h. All Contractors, subcontractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

i. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

j. Custom software development and outsourced operations must be located in the U.S. to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the Contractor/subcontractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

k. The Contractor or subcontractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the Contractor or subcontractor’s employ. The Contracting Officer must also be notified immediately by the Contractor or subcontractor prior to an unfriendly termination.

l. The Certification and Accreditation requirements do not apply. A Security Accreditation Package is not required.

VA Information Custodial Language

a. Information made available to the Contractor or subcontractor by VA for the performance or administration of this contract or information developed by the Contractor/subcontractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA. This clause expressly limits the Contractor/subcontractor's rights to use data as described in Rights in Data- General, FAR 52.227-14(d) (1).

b. VA information should not be co-mingled, if possible, with any other data on the Contractors/subcontractor’s information systems or media storage systems in order to ensure VA requirements related to data protection and media sanitization can be met. If co-mingling must be allowed to meet the requirements of the business need, the Contractor must ensure that VA’s information is returned to the VA or destroyed in accordance with VA’s sanitization requirements. VA reserves the right to conduct onsite inspections of Contractor and subcontractor IT resources to ensure data security controls, separation of data and job duties, and destruction/media sanitization procedures are in compliance with VA directive requirements.

c. Prior to termination or completion of this contract, Contractor/subcontractor must not destroy information received from VA, or gathered/created by the Contractor in the course of performing this contract without prior written approval by the VA. Any data destruction done on behalf of VA by a Contractor/subcontractor must be done in accordance with National Archives and Records Administration (NARA) requirements as outlined in VA Directive 6300, Records and Information Management and its Handbook 6300.1 Records Management Procedures, applicable VA Records Control Schedules, and VA Handbook 6500.1, Electronic Media Sanitization. Self-certification by the Contractor that the data destruction requirements above have been met must be sent to the VA Contracting Officer within 30 days of termination of the contract.

d. The Contractor/subcontractor must receive, gather, store, back up, maintain, use, disclose and dispose of VA information only in compliance with the terms of the contract and applicable Federal and VA information confidentiality and security laws, regulations and policies. If Federal or VA information confidentiality and security laws, regulations and policies become applicable to the VA information or information systems after execution of the contract, or if NIST issues or updates applicable FIPS or Special Publications (SP) after execution of this contract, the parties agree to negotiate in good faith to implement the information confidentiality and security laws, regulations and policies in this contract.

e. The Contractor/subcontractor shall not make copies of VA information except as authorized and necessary to perform the terms of the agreement or to preserve electronic information stored on Contractor/subcontractor electronic storage media for restoration in case any electronic equipment or data used by the Contractor/subcontractor needs to be restored to an operating state. If copies are made for restoration purposes, after the restoration is complete, the copies must be appropriately destroyed.

f. If VA determines that the Contractor has violated any of the information confidentiality, privacy, and security provisions of the contract, it shall be sufficient grounds for VA to withhold payment to the Contractor or third party or terminate the contract for default or terminate for cause under Federal Acquisition Regulation (FAR) part 12.

g. If a VHA contract is terminated for cause, the associated BAA must also be terminated and appropriate actions taken in accordance with VHA Handbook 1600.01, Business Associate Agreements. Absent an agreement to use or disclose protected health information, there is no business associate relationship.

a. With this contract, protected health information is not anticipated to be disclosed or accessed by the Contractor.

h. The Contractor/subcontractor must store, transport, or transmit VA sensitive information in an encrypted form, using VA-approved encryption tools that are, at a minimum, FIPS 140-2 validated.

i. The Contractor/subcontractor’s firewall and Web services security controls, if applicable, shall meet or exceed VA’s minimum requirements. VA Configuration Guidelines are available upon request.

j. Except for uses and disclosures of VA information authorized by this contract for performance of the contract, the Contractor/subcontractor may use and disclose VA information only in two other situations: (i) in response to a qualifying order of a court of competent jurisdiction, or (ii) with VA’s prior written approval. The Contractor/subcontractor must refer to all requests for demands for production of, or inquiries about, VA information and information systems to the VA contracting officer for response.

k. Not withstanding the provision above, the Contractor/subcontractor shall not release VA records protected by Title 38 U.S.C. 5705, confidentiality of medical quality assurance records and/or Title 38 U.S.C. 7332, confidentiality of certain health records pertaining to drug addiction, sickle cell anemia, alcoholism or alcohol abuse, or infection with human immunodeficiency virus. If the Contractor/subcontractor is in receipt of a court order or other requests for the above-mentioned information, that Contractor/subcontractor shall immediately refer such court orders or other requests to the VA contracting officer for response.

l. For service that involves the storage, generating, transmitting, or exchanging of VA sensitive information but does not require C&A or an MOU-ISA for system interconnection, the

Contractor/subcontractor must complete a Contractor Security Control Assessment (CSCA) on a yearly basis and provide it to the COR.

Information System Hosting, Operation, Maintenance, Or Use

a. For information systems that are hosted, operated, maintained, or used on behalf of VA at non- VA facilities, Contractors/subcontractors are fully responsible and accountable for ensuring compliance with all HIPAA, Privacy Act, FISMA, NIST, FIPS, and VA security and privacy directives and handbooks. This includes conducting compliant risk assessments, routine vulnerability scanning, system patching and change management procedures, and the completion of an acceptable contingency plan for each system. The Contractor’s security control procedures must be equivalent to those procedures used to secure VA systems. A Privacy Impact Assessment (PIA) must also be provided to the COR and approved by VA Privacy Service prior to operational approval. All external Internet connections to VA’s network involving VA information must be reviewed and approved by VA prior to implementation.

b. Adequate security controls for collecting, processing, transmitting, and storing of Personally Identifiable Information (PII), as determined by the VA Privacy Service, must be in place, tested, and approved by VA prior to hosting, operation, maintenance, or use of the information system, or systems by or on behalf of VA. These security controls are to be assessed and stated within the PIA and if these controls are determined not to be in place, or inadequate, a Plan of Action and Milestones (POA&M) must be submitted and approved prior to the collection of PII.

c. Outsourcing (Contractor facility, Contractor equipment or Contractor staff) of systems or network operations, telecommunications services, or other managed services requires certification and accreditation (authorization) (C&A) of the Contractor’s systems in accordance with VA Handbook 6500.3, Certification and Accreditation and/or the VA OCS Certification Program Office. Government-owned (Government facility or Government equipment) Contractor-operated systems, third party or business partner networks require memorandums of understanding and interconnection agreements (MOU-ISA) which detail what data types are shared, who has access, and the appropriate level of security controls for all systems connected to VA networks.

d. The Contractor/subcontractor’s system must adhere to all FISMA, FIPS, and NIST standards related to the annual FISMA security controls assessment and review and update the PIA. Any deficiencies noted during this assessment must be provided to the VA contracting officer and the ISO for entry into VA’s POA&M management process. The Contractor/subcontractor must use VA’s POA&M process to document planned remedial actions to address any deficiencies in information security policies, procedures, and practices, and the completion of those activities.

Security deficiencies must be corrected within the timeframes approved by the Government.

Contractor/subcontractor procedures are subject to periodic, unannounced assessments by VA officials, including the VA Office of Inspector General. The physical security aspects associated with Contractor/subcontractor activities must also be subject to such assessments. If major changes to the system occur that may affect the privacy or security of the data or the system, the C&A of the system may need to be reviewed, retested and re-authorized per VA Handbook

6500.3. This may require reviewing and updating all of the documentation (PIA, System Security Plan, Contingency Plan). The Certification Program Office can provide guidance on whether a new C&A would be necessary.

e. The Contractor/subcontractor must conduct an annual self-assessment on all systems and outsourced services as required. Both hard copy and electronic copies of the assessment must be provided to the COR. The Government reserves the right to conduct such an assessment using Government personnel or another Contractor/subcontractor. The Contractor/subcontractor must take appropriate and timely action (this can be specified in the contract) to correct or mitigate any weaknesses discovered during such testing, generally at no additional cost.

f. VA prohibits the installation and use of personally owned or Contractor/subcontractor owned equipment or software on VA’s network. If non-VA owned equipment must be used to fulfill the requirements of a contract, it must be stated in the service agreement, SOW or contract. All of the security controls required for Government furnished equipment (GFE) must be utilized in approved other equipment (OE) and must be funded by the owner of the equipment. All remote systems must be equipped with, and use, a VA-approved antivirus (AV) software and a personal (host-based or enclave based) firewall that is configured with a VA approved configuration.

Software must be kept current, including all critical updates and patches. Owners of approved OE are responsible for providing and maintaining the anti-viral software and the firewall on the non-VA owned OE.

g. All electronic storage media used on non-VA leased or non-VA owned IT equipment that is used to store, process, or access VA information must be handled in adherence with VA Handbook 6500.1, Electronic Media Sanitization upon: (i) completion or termination of the contract or (ii) disposal or return of the IT equipment by the Contractor/subcontractor or any person acting on behalf of the Contractor/subcontractor, whichever is earlier. Media (hard drives, optical disks, CDs, back-up tapes, etc.) used by the Contractors/subcontractors that contain VA information must be returned to the VA for sanitization or destruction, or the Contractor/subcontractor must self-certify that the media has been disposed of per 6500.1 requirements. This must be completed within 30 days of termination of the contract.

h. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes. The options are: (1) Vendor must accept the system without the drive; (2) VA’s initial medical device purchase includes a spare drive which must be installed in place of the original drive at time of turn-in; or (3) VA must reimburse the company for media at a reasonable open market replacement cost at time of purchase. (4) Due to the highly specialized and sometimes proprietary hardware and software associated with medical equipment/systems, if it is not possible for the VA to retain the hard drive, then; (a) The equipment vendor must have an existing BAA if the device being traded in has sensitive information stored on it and hard drive(s) from the system are being returned physically intact;

and (b) Any fixed hard drive on the device must be non-destructively sanitized to the greatest extent possible without negatively impacting system operation. Selective clearing down to patient data folder level is recommended using VA approved and validated overwriting technologies/methods/tools. Applicable media sanitization specifications need to be pre approved and described in the purchase order or contract. (c) A statement needs to be signed by the Director (System Owner) that states that the drive could not be removed and that (a) and

(b) controls above are in place and completed. The ISO needs to maintain the documentation

Security Incident Investigation

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The Contractor/subcontractor shall immediately notify the COR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor/subcontractor has access.

b. To the extent known by the Contractor/subcontractor, the Contractor/subcontractor’s notice to VA shall identify the information involved, the circumstances surrounding the incident (including to whom, how, when, and where the VA information or assets were placed at risk or compromised), and any other information that the Contractor/subcontractor considers relevant.

c. With respect to unsecured protected health information, the business associate is deemed to have discovered a data breach when the business associate knew or should have known of a breach of such information. Upon discovery, the business associate must notify the covered entity of the breach. Notifications need to be made in accordance with the executed business associate agreement.

d. In instances of theft or break-in or other criminal activity, the Contractor/subcontractor must concurrently report the incident to the appropriate law enforcement entity (or entities) of jurisdiction, including the VA OIG and Security and Law Enforcement. The Contractor, its employees, and its subcontractors and their employees shall cooperate with VA and any law enforcement authority responsible for the investigation and prosecution of any possible criminal law violation(s) associated with any incident. The Contractor/subcontractor shall cooperate with VA in any civil litigation to recover VA information, obtain monetary or other compensation from a third party for damages arising from any incident, or obtain injunctive relief against any third party arising from, or related to, the incident.

Liquidated Damages for Data Breach

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the Contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the Contractor/subcontractor processes or maintains under this contract.

b. The Contractor/subcontractor shall provide notice to VA of a “security incident” as set forth in the Security Incident Investigation section above. Upon such notification, VA must secure from a non-Department entity or the VA Office of Inspector General an independent risk analysis of the data breach to determine the level of risk associated with the data breach for the potential misuse of any sensitive personal information involved in the data breach. The term 'data breach' means the loss, theft, or other unauthorized access, or any access other than that incidental to the scope of employment, to data containing sensitive personal information, in electronic or printed form, that results in the potential compromise of the confidentiality or integrity of the data. Contractor shall fully cooperate with the entity performing the risk analysis. Failure to cooperate may be deemed a material breach and grounds for contract termination.

c. Each risk analysis shall address all relevant information concerning the data breach, including the following: (1) Nature of the event (loss, theft, unauthorized access); (2) Description of the event, including: (a) date of occurrence; (b) data elements involved, including any PII, such as full name, social security number, date of birth, home address, account number, disability code;

(3) Number of individuals affected or potentially affected; (4) Names of individuals or groups affected or potentially affected; (5) Ease of logical data access to the lost, stolen or improperly accessed data in light of the degree of protection for the data, e.g., unencrypted, plain text; (6) Amount of time the data has been out of VA control; (7) The likelihood that the sensitive personal information will or has been compromised (made accessible to and usable by unauthorized persons); (8) Known misuses of data containing sensitive personal information, if any; (9) Assessment of the potential harm to the affected individuals; (10) Data breach analysis as outlined in 6500.2 Handbook, Management of Security and Privacy Incidents, as appropriate;

and (11) Whether credit protection services may assist record subjects in avoiding or mitigating the results of identity theft based on the sensitive personal information that may have been compromised. d. Based on the determinations of the independent risk analysis, the Contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following: (1) Notification; (2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports; (3) Data breach analysis; (4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution; (5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and (6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

Security Controls Compliance Testing

On a periodic basis, VA, including the Office of Inspector General, reserves the right to evaluate any or all of the security controls and privacy practices implemented by the Contractor under the clauses contained within the contract. With 10 working-days’ notice, at the request of the Government, the Contractor must fully cooperate and assist in a Government-sponsored security controls assessment at each location wherein VA information is processed or stored, or information systems are developed, operated, maintained, or used on behalf of VA, including those initiated by the Office of Inspector General. The Government may conduct a security control assessment on shorter notice (to include unannounced assessments) as determined by VA in the event of a security incident or at any other time.

Part 6: Records Management Requirements

a. The following standard items relate to records generated in executing the contract and should be included in a typical Electronic Information Systems (EIS) procurement contract:

b. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33;

Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

c. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

d. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

e. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

f. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

g. The Government Agency owns the rights to all data/records produced as part of this contract.

h. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

i. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974.

These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

j. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its Contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

k. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-Contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-Contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

Part 7: Privacy Officer Requirements

a. The following standard items relate to records generated in executing the contract and should be included in a typical Electronic Information Systems (EIS) procurement contract:

b. Citations to pertinent laws, codes and regulations such as 44 U.S.C chapters 21, 29, 31 and 33;

Freedom of Information Act (5 U.S.C. 552); Privacy Act (5 U.S.C. 552a); 36 CFR Part 1222 and Part 1228.

c. Contractor shall treat all deliverables under the contract as the property of the U.S. Government for which the Government Agency shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest.

d. Contractor shall not create or maintain any records that are not specifically tied to or authorized by the contract using Government IT equipment and/or Government records.

e. Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected by the Freedom of Information Act.

f. Contractor shall not create or maintain any records containing any Government Agency records that are not specifically tied to or authorized by the contract.

g. The Government Agency owns the rights to all data/records produced as part of this contract.

h. The Government Agency owns the rights to all electronic information (electronic data, electronic information systems, electronic databases, etc.) and all supporting documentation created as part of this contract. Contractor must deliver sufficient technical documentation with all data deliverables to permit the agency to use the data.

i. Contractor agrees to comply with Federal and Agency records management policies, including those policies associated with the safeguarding of records covered by the Privacy Act of 1974.

These policies include the preservation of all records created or received regardless of format [paper, electronic, etc.] or mode of transmission [e-mail, fax, etc.] or state of completion [draft, final, etc.].

j. No disposition of documents will be allowed without the prior written consent of the Contracting Officer. The Agency and its Contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. Records may not be removed from the legal custody of the Agency or destroyed without regard to the provisions of the agency records schedules.

k. Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-Contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, this contract. The Contractor (and any sub-Contractor) is required to abide by Government and Agency guidance for protecting sensitive and proprietary information.

Part 8: Information and Communication Technology Accessibility Notice (852.239-75 )

a. Any offeror responding to this solicitation must comply with established VA Information and Communication Technology (ICT) (formerly Electronic and Information (EIT)) accessibility standards. Information about Section 508 is available at http://www.section508.va.gov/.

b. The Section 508 accessibility standards applicable to this solicitation are stated in the clause at 852.239-76, Information and Communication Technology Accessibility. In order to facilitate the Government’s determination whether proposed ICT supplies meet applicable Section 508 accessibility standards, offerors must submit appropriate VA Section 508 Checklists, in accordance with the checklist completion instructions. The purpose of the checklists is to assist VA acquisition and program officials in determining whether proposed ICT supplies, or information, documentation and services conform to applicable Section 508 accessibility standards. The checklists allow offerors or developers to self -evaluate their supplies and document—in detail—whether they conform to a specific Section 508 accessibility standard, and any underway remediation efforts addressing conformance issues.

c. Respondents to this solicitation must identify any exception to Section 508 requirements. If an offeror claims its supplies or services meet applicable Section 508 accessibility standards, and it is later determined by the Government, i.e., after award of a contract or order, that supplies or services delivered do not conform to the described accessibility standards, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its expense.

Information and Communication Technology Accessibility (852.239-76)

a. All information and communication technology (ICT) (formerly referred to as electronic and information technology (EIT)) supplies, information, documentation and services support developed, acquired, maintained or delivered under this contract or order must comply with the ‘‘Architectural and Transportation Barriers Compliance Board Electronic and Information Technology (EIT) Accessibility Standards’’ (see 36 CFR part 1194). Information about Section 508 is available at http://www.section508.va.gov/.

b. The Section 508 accessibility standards applicable to this contract or order are identified in the specification, statement of work, or performance work statement. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

c. The Section 508 accessibility standards applicable to this contract are in the attached document titled “Section 508 Nurse Call Language”.

d. In the event of a modification(s) to this contract or order, which adds new EIT supplies or services or revises the type of, or specifications for, supplies or services, the Contracting Officer may require that the Contractor submit a completed VA Section 508 Checklist and any other additional information necessary to assist the Government in determining that the ICT supplies https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.section508.va.gov%2F&data=05%7C02%7C%7C3a720b7df7f64f36b64908dd9e29b38c%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638840624122060650%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=6awVajZ0%2FpZIoT0uQKAlmK6R4vU8JexOO8v%2BcBETRDw%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.va.gov%2Foal%2Flibrary%2Fvaar%2Fvaar852.asp%2385223976&data=05%7C02%7C%7C3a720b7df7f64f36b64908dd9e29b38c%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638840624122073567%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=3iXzKKhGkVK2Z7uE5LANhwgG6gHQ7Pyo9N%2F4IY1FDec%3D&reserved=0 https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.section508.va.gov%2F&data=05%7C02%7C%7C3a720b7df7f64f36b64908dd9e29b38c%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638840624122097560%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=fB6B5utyAkAWiHuwGHdEG0ZypyM0elqnSXjtP1gvOnw%3D&reserved=0 or services conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the contract, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

e. If this is an Indefinite-Delivery type contract, a Blanket Purchase Agreement or a Basic Ordering Agreement, the task/delivery order requests that include ICT supplies or services will define the specifications and accessibility standards for the order. In those cases, the Contractor may be required to provide a completed VA Section 508 Checklist and any other additional information necessary to assist the Government in determining that the ICT supplies or services conform to Section 508 accessibility standards. If it is determined by the Government that ICT supplies and services provided by the Contractor do not conform to the described accessibility standards in the provided documentation, remediation of the supplies or services to the level of conformance specified in the contract will be the responsibility of the Contractor at its own expense.

Part 9: VA Puget Sound Health Care System Additional Requirements

1. Include the project number in the subject line of all emails.

2. The Contractor shall provide the COR with a list of Contractor employees expected to enter the buildings to pick up confidential documents. While on VA premises, all Contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

3. It is the responsibility of the Contractor’s personnel to park in the appropriate designated parking areas. Parking information shall be coordinated with the facility COR.

4. Normal construction work hours are 7:00AM to 4:00PM Monday through Friday, unless otherwise specified by the COR.

a. Normal work hours can be modified only by written approval of the COR.

b. No work by the Contractor on Federal Holidays, and no work on the weekend when the

Federal Holiday is on the respective Monday or Friday.

i. The eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Juneteenth, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday.

c. Work in stairs, or interior / exterior public areas shall be allowed between 6:00 PM through midnight, concluding by 6:00 AM on the following day.

d. Any work that includes noise, vibration, dust, odors, core drilling, hammer-drilling, saw-cutting, or similar noise-producing activities shall be performed between 6:00 PM through midnight, concluding by 6 AM on the following day.

5. All building systems will be maintained in full operation at all times:

a. Request system shutdowns in writing not less than 21 calendar days in advance.

b. Shutdown work shall be during low patient demand times, and performed between

Saturday 6 PM through midnight, concluding by 6 PM on the following Sunday.

6. Contractor shall provide construction dumpsters with a surrounding safety fence. Pavement to be protected from damage of loading and unloading the dumpster and dumpster weight. Provide recycling and receipts from the salvage / deposal service in compliance with VA’s GEMS Policy.

7. No on-site office or on-site storage / office container shall be allowed. Provide ‘just-in-time delivery and pickup’. Coordinate with COR for staging within the area of work.

8. All work in the crawl spaces shall be planned and carried out as OSHA Permit Required Confined Space.

9. Immediately stop work and notify the COR if asbestos is noticed or suspected in the area of work.

10. Provide patchwork, paint, replacement of ceiling tiles, etc. to any area destroyed during construction. All materials must match existing type.

11. All penetrations made during installation around wiring, conduits, junction boxes, pull boxes, pipes, etc. must be sealed with Fire Sealant Caulking and/or materials.

File details come from the government source that posted it. Updated .