Attachment 1 - SOR PaloAlto - FINAL-1 6-23-2023.pdf

Palo Alto Networks Software License and Maintenance Support

SECTION 1.0 STATEMENT OF REQUIREMENTS

1.1 BACKGROUND

The DHS Homeland Security Enterprise Network (HSEN), has successfully stood up 2 DHS cloud access points (DCAP) and plans to stand up additional DCAP sites in the near future. The DCAP1 facility is currently in the operations and maintenance (O&M) phase and DCAP2 facility is currently in the implementation phase.

1.2 SCOPE

The scope of this requirement is to acquire Palo Alto Networks’ Software License and Maintenance Support on the Government owned equipment in support of the colocation facilities to include hardware, software, virtual devices, within the assigned colocation facilities.

1.3 OBJECTIVE

This procurement shall provide software license and maintenance support on the equipment that enables operational capability with quality information technology assets minimizing disruption of services at the colocation.

2.0 SPECIFIC REQUIREMENTS/TASKS

The Contractor shall provide maintenance on the Palo Alto software licenses and maintenance support. The hardware and software residing within the colocation facilities must be properly maintained and licensed. It is equally important that these product licenses are supported with maintenance agreements to keep the software updated with the most recent version of each software application. The maintenance, benefits include not just upgrades to the current version of the products, but availability of the most recent version of all software applications.

2.1 ORDERING PROCESS

The Contractor shall make equipment deliveries and/or software updates as prescribed by the manufacturer based on a signed ordering form by the Contracting Officer’s Representative who is designated by the Contracting Officer (CO).

3.0 DELIVERY INSTRUCTIONS

Delivery shall be no later than (7) business days after award of the contract. Delivery will be coordinated with the COR. The vendor will provide notification three (3) days prior to delivery to the Contracting Officer’s Representative. The vendor shall provide an electronic delivery of the software with specific download instructions. And provide any and all instructions for subsequent updates to the software. If equipment replacement is required, follow the instructions below:

a) All scanning and freight delivery services such as Federal Express, UPS, etc. and hand delivery will be coordinated with the COR and addressed to:

https://mgmt-opo-sp.dhs.gov/sites/epic/OCS/ITAC/ITAC%20CENTRAL%20FILE/FY-2022/70RTAC22FR0000001%2C2%2C%263%20-%20Nov%20COLO%20East%20Software%20Renewals/SCOPE%20PARAGRAPHS.doc

21721 Filigree Ct, Ashburn, VA 20147 (NSC:ASBNVAEG)

4.0 GOVERNMENT ACCEPTANCE

The vendor shall complete and provide a DHS Material Inspection and Receiving Report form 700-21 with each delivery. The items presented on the form 700-21 will be inspected by the Government Program Staff. The COR will accept the delivered item(s) after they have been successfully registered through the internal DHS delivery and validation protocol process and the COR has signed the form 700-21.

Upon acceptance, the vendor may invoice for all items received and accepted.

5.0 PERIOD OF PERFORMANCE

The overall period of performance for the Software License and Maintenance Support is June 27th, 2023 – June 26th, 2028.

Period of Performance Base Year Date of Award - 6/26/2024 Option Year 1 6/27/2024 - 6/26/2025 Option Year 2 6/27/2025 - 6/26/2026 Option Year 3 6/27/2026 - 6/26/2027 Option year 4 6/27/2027 - 6/26/2028

6.0 CONTRACTING OFFICER’S REPRESENTATIVE (COR)

The COR for this contract is:

Name: Shawn Fitch Mail Address: Department of Homeland Security 6674 Fleet Drive Springfield VA, 22310-5548.

Telephone: (202) 763-9288 Email: Shawn.fitch@CISA.dhs.gov

The COR will represent the Contracting Officer in the administration of technical details within the scope of this contract. The COR is also responsible for the final inspection and acceptance of all equipment and materials purchased in accordance with HSAR 3052.242-

72. The COR is not otherwise authorized to make any representations or commitments of any kind on behalf of the Contracting Officer or the Government. The COR does not have authority to alter the Contractor’s obligations or to change the contract specifications, price, terms or conditions. If, as a result of technical discussions, it is desirable to modify the contract, the changes will be issued in writing and signed by the Contracting Officer.

mailto:Shawn.fitch@CISA.dhs.gov

7.0 CONTRACTING OFFICER’S (CO) AUTHORITY

A warranted Contracting Officer is the only person authorized to issue modifications to the contract, approve changes in any of the requirements, or obligate funds. Notwithstanding any clause/provision contained elsewhere in this contract, the authority to modify the contract remains solely with the Contracting Officer. If the Contractor makes any contract changes at the direction of any person other than the Contracting Officer, the change will be considered to have been made without authority and no adjustment will be made in the contract to cover any increases in charges that may result. The Contracting Officer has the authority to perform any and all post-award functions in administering and enforcing the proposed contract in accordance with its terms and conditions.

Name: Greg Ruderman Telephone: 202-991-6412 Email: Gregory.Ruderman@hq.dhs.gov

END

mailto:Gregory.Ruderman@hq.dhs.gov