Attachment 1 PWS Laundry Services_ExCG-24_HND (As of 24 Jan 24) Reviewed.pdf

PERFORMANCE WORK STATEMENT (PWS)

United States Army South (ARSOUTH)

Exercise CENTAM Guardian 2024 Honduras (ExCG-24 HND)

Laundry Services

As of 15 January 2024

410th Ver 1 2023-10

Part 1

General Information

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States

(U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform laundry services as defined in this Performance Work Statement (PWS) except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Laundry services for United States Army South (ARSOUTH, also referred to herein as

“the Government”) in support of ExCG-24 HND. ExCG-24 HND is a USSOUTHCOM sponsored foreign military interaction exercise designed to develop participants interoperability, domain awareness, information sharing and counter threat capabilities.

1.3 Objectives: The Contractor provides the U.S. Government with laundry services throughout duration of the contract.

1.4 Scope: The Contractor shall provide non-personal services to the Government with laundry services at the locations and dates specified in attachment 1.

1.5 Period of Performance: The period of performance shall be from 31 March to 11 April 2024.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): Reserved.

1.6.2 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.3. Recognized Holidays: The Contractor shall perform services on all holidays unless the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

March 19, 2024 Tuesday Father’s Day

March 28, 2024 Thursday Maundy Thursday

March 29, 2024 Friday Good Friday

March 31, 2024 Sunday Easter Sunday

Exercise CENTAM Guardian 2024 Honduras (ExCG-24 HND)

Laundry Services

As of 15 January 2024

410th Ver 1 2023-10

April 14, 2024 Sunday Día de las Américas

1.6.4 Hours of Operation: The contractor is responsible for conducting business between the hours of

8:00AM to 5:00PM Monday through Friday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, always, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at locations and dates specified in attachment 3.

1.6.6 Type of Contract: The government anticipates award of a firm-fixed price contract.

1.6.7 Access and General Protection Policy and Procedures:

1.6.7.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the

Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the

Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.7.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use.

1.6.7.3 Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be always escorted by host nation security personnel or by an individual designated by the

Contracting Officer Representative (COR) while accessing U.S. facilities or activities.

1.6.7.4 Personnel Security Clearance Requirements: Reserved

1.6.7.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause

252.223-7004, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.7.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host

Nation Police Department of their residence or the State Police Department of their U.S. residence.

Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement.

Documentation of these checks will be made available to the KO or COR within 10 days of request. The

KO and/or COR will submit information to ARSOUTH G2/OPD. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the

Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

• Home telephone number

• Cellular telephone number

• Email address

1.6.7.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately within 24 hours notify the

KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.7.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a contractor employee or employees from the performance of the contract.

1.6.7.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.7.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:

Reserved

1.6.7.6.1 Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the

Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with

Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The

Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial

CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled

NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S.

Government authorities within 5 days of the end of their contractual duties.

1.6.7.6.1.1 Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of

Emergency Services, Security Office, or the host nation equivalent.

1.6.7.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and

Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation

Provost Marshal Office, Director of Emergency Services, or Security Office.

1.6.7.7 Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-Verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR within 10 days of request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.

1.6.7.8 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.7.9 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.7.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the

COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.7.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.7.10 Lock Combinations: Reserved

1.6.8 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal

Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action http://www.uscis.gov/e-verify shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.9 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor

Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.10 Key Personnel: The following contractor personnel are considered key personnel by the government: The Contractor shall designate in writing a Contract Manager who shall be responsible for the performance of the work. The Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract and shall be available throughout duration of the contract between the hours of 8:00AM and 5:00PM while services are required by the Government. The contractor shall provide the COR a letter of instruction in writing with the name and telephone number of the Contract Manager that has the authority to resolve any issues with the services. An electronic copy of the letter of instruction will be provided to the COR ten (10) days before contract start date.

Qualifications for all key personnel are listed below:

1.6.11. Special Qualifications or Certifications: The Contract Manager shall be able to read, speak, and write English at a minimum level III proficiency IAW https://www.govtilr.org/Skills/ILRscale2.htm.

1.6.11.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting

IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS

252.239.7001, and AR 25-2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.12 Identification of Contractor Employees: Contractor employees shall identify themselves as

Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc.

1.6.12.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractor’s employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the public. Contractor personnel shall return all U.S.

Government issued identification to appropriate U.S. Government authorities within 5 days of the end of their contractual duties.

1.6.12.2 Uniform: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours. The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.

https://www.govtilr.org/Skills/ILRscale2.htm

1.6.13 Contractor Travel: Reserved

1.6.14 Other Direct Costs (ODC): Reserved

1.6.15 Data Rights: Reserved

1.6.16. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be averse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this

PWS. All documentation showing individual names or other personal information shall apply and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United

States Code (U.S.C.) Section 552a.

1.6.16.1 Non-Disclosure Statements: Reserved.

1.6.16.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery

Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.16.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication

(SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and

Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and

Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.17 Organizational Conflict of Interest (OCI) Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The

Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase-in/Phase-Out (PIPO) Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the http://www.dimoc.mil/resourcess/limitations/ thirty (30) day, phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services at the end of the phase-in period.

1.6.19 General Training Requirements:

1.6.19.1 Anti-Terrorism (AT) Level I Training: Reserved.

1.6.19.2. OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information. Approved methods of destruction include cross-cut shredding, burning, pulping pulverizing and degaussing. The contractor shall immediately report any incidents of anyone attempting to obtain sensitive or proprietary information by unauthorized individual(s) and remain alert to such attempts via social engineering, phishing, or online communication. A prepublication review is required by the COR/KO prior to releasing any information related to the activities, plans and operations associated with this support.

1.6.19.3. Information Assurance (IA) Training: Reserved.

1.6.19.4. Information Assurance (IA)/Information Technology (IT) Training: Reserved.

1.6.19.5. Threat Awareness Reporting Program (TARP Training): Reserved.

1.6.19.6. iWATCH Training: Reserved.

1.6.19.7. OPSEC Training: Reserved.

1.6.20 Overseas Training Requirements: Reserved

1.6.20.1. Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Reserved.

1.6.20.2. SERE Training: Reserved.

1.6.21. Foreign (OCONUS) Requirements: Reserved.

1.6.21.1. Theater and Country Clearance Requirements: Reserved.

1.6.21.2 Vetting: The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting will coordinate through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.21.3 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.21.4 Host Nation Installation Access with No DOD Facility: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency

Services, Security Office, or the host nation equivalent.

1.6.21.5 Deoxyribonucleic Acid (DNA) Samples: Reserved

1.6.21.6 Medical Travel Requirement: Reserved

1.6.22 Synchronized Pre-deployment and Operational Tracker (SPOT): Reserved

1.6.23 Safety: The following provides information pertaining to Safety and Accident Prevention:

1.6.23.1 Host Nation Safety Laws and Regulations: The Contractor shall comply with FAR 52.236-13, Accident Prevention (November 1991), the references contained therein.

The requirements under FAR 52.236-13 and specifically of the EM 385-1-1 include, but are not limited to the following:

(a) Before initiation of work at the job site, an Accident Prevention Plan, written by the Contractor for the specific work and hazards of the contract and implementing in detail the pertinent requirements of

EM 385-1-1; will be reviewed for acceptance by designated Government personnel for Laundry Services.

Specific requirements for development of the Accident Prevention Plan are found in 01.A and Appendix A of EM 385-1-1. EM 385-1-1 is available online at www.usace.army.mil.

(b) Before beginning each activity involving a type of work presenting hazards not experienced in previous project operations or where a new work crew or subcontractor is to perform work, activity hazard analysis (AHA) shall be prepared by the Contractor performing the work activity (See paragraph 01.a.09 of

EM 385-1-1);

(c) The Contractor shall require subcontractors to submit their plan of operations showing methods they propose to use in accomplishing major phases of work.

(d) The Contractor shall discuss the plans in conferences convened by the Contracting Officer prior to starting work on each major phase of operation. Plans shall include all pertinent information such as layout of haul roads, access roads, storage areas, electrical distribution lines, methods of providing http://www.usace.army.mil/ minimum exposure to overhead loads, and methods of access to work areas. The plan for accomplishing the initial work phase shall be submitted within fifteen (15) calendar days after award of the contract. Plans for subsequent major phases of work shall be submitted no later than fifteen (15) calendar days prior to initiation of work on each major phase; and

(e) In all areas where construction, demolition, alteration, building, or similar related activities take place, the Contractor shall have the following minimum personal protective clothing and equipment requirements in place for any person working on or visiting the site:

(i) Short sleeve shirt.

(ii) Long trousers.

(iii) Steel-toed safety boots.

(iv) Hard hat.

1.6.23.1.1 In addition to other requirements for accident prevention specified in this contract, the

Contractor shall comply with all Honduras requirements governing safety and health protection on construction sites and other applicable occupational safety codes.

The Contractor shall indicate its plan for compliance considering conditions of the work described by the design, technical proposal, operational activities of the Government or others around the work, identification of the coordinator, and implementation of all other accident prevention provisions of this contract.

1.6.23.1.2 The Contractor shall complete and provide safety notifications required by Honduras authorities and will provide documented proof to the Contracting Officer via the COR, no later than 10 days that such notifications were made.

1.6.24 Environmental Compliance: The following provides information on Environmental Compliance.

1.6.24.1 Environmental Compliance Plan and Program: The Contractor shall ensure that all its operations and activities conform to the Host Nation environmental policy requirements. The Contractor shall ensure that all contract personnel have received appropriate levels of training in the handling, use, storage, and disposal of hazardous material. In addition, the Contractor shall ensure that all Contractor controlled activities on installations are conducted in accordance with the Spill Prevention and Response Plan, Solid

Waste Policy, Final Governing Standards, and applicable Host Country environmental laws/standards.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility

(AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2. Contractor. The total contractor organization or a separate entity of it, such as an affiliate, division, or plant that performs its own purchasing.

2.1.3. Contracting officer (KO). A person with the authority to enter, administer, and/or terminate contracts and make related determinations and findings.

2.1.4. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7. Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9. Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

2.1.10. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.12. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15. Shall. An imperative command: has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17. Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples

ALMS Army Learning Management System

ANSI American National Standards Institute

AOR Area of Responsibility

AR Army Regulation

ATCTS Army Training Certification Tracking System

AT Anti-Terrorism

CAC Common Access Card

CFR Code of Federal Regulations

CI Counterintelligence

CLIN Contract Line-Item Number

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

DD Form 254 Department of Defense Contract Security Requirement List

DNA Deoxyribonucleic Acid (DNA)

DOD Department of Defense

DODD Department of Defense Directive

DODI Department of Defense Instruction

FAR Federal Acquisition Regulation

FHP Force Health Protection

FCG Foreign Clearance Guide

FN Foreign National

FY Fiscal Year

GFE Government Furnished Equipment

GFP Government Furnished Property

GFS Government Furnished Services

IA Information Assurance

IAW In Accordance With

IT Information Technology

JPAS Joint Personnel Adjudication System

JTR Joint Travel Regulation

KO Contracting Officer

LN Local National

LOA Letter of Authorization

NCIC-III National Crime Information Center Interstate Identification Index

NIST National Institute of Standards and Technology

ODC Other Direct Costs

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OSHA Occupational Safety and Health Administration

OPSEC Operation Security

PIPO Phase In/Phase Out

PRS Performance Requirements Summary

PWS Performance Work Statement

QA Quality Assurance

QASP Quality Assurance Surveillance Plan

QCP Quality Control Program

RA Requiring Activity

SCR Service Contract Reporting

SOP Standard Operating Procedures

SPOT Synchronized Pre-deployment and Operational Tracker

TCN Third Country National

TE Technical Exhibit

TSDB Terrorist Screening Data Base

U.S.C. United States Code

USSOUTHCOM United States Southern Command

Exercise CENTAM Guardian 2024 Honduras (ExCG-24 HND)

Laundry Services

As of 15 January 2024

THIS SECTION INTENTIONALLY LEFT BLANK

PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: Reserved

3.2 Facilities: Reserved

3.3 Utilities: Reserved

3.4 Equipment: Reserved

3.5 Materials: Reserved

3.6 Common Access Cards (CAC): Reserved

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: Reserved

4.3. Materials: The Contractor shall provide Laundry Services as described in this document. The

Contractor shall provide all cleaning substances to include fragrance free soap and other identified cleaning substances required.

4.4. Equipment: The Contractor shall provide all equipment required to complete the services identified in this PWS. Equipment will include, but is not limited to; Electric Washing Machines and Electric Clothes

Dryer.

Exercise CENTAM Guardian 2024 Honduras (ExCG-24 HND)

Laundry Services

As of 15 January 2024

410th Ver 1 2023-10

PART 5

SPECIFIC TASKS

5. Specific Tasks: The Contractor shall provide non-personal services to the Government with laundry services at the locations and dates specified in attachment 3. The contractor shall accomplish services in coordination with the Contracting Officer (KO) and the Contracting Officer Representative (COR).

5.1. High Level Objective. The Contractor shall provide laundry services starting 31 March 2024 and concluding 11 April 2024, to include pickup and drop-off between the hours of 8:00AM and 5:00PM at location and dates outlined in attachment 3 of the PWS. The Contractor shall maintain 100% accountability of clothing under his/her responsibility and return clothing to owner undamaged. The KO or

COR will notify the contractor of any change in requirements not less than 24 hours in advance.

Typical bundle shall not exceed 35 Lbs. and items may include:

• 2 uniforms pants, Cotton/Nylon 50/50 Rip stop

• 2 uniform shirts, Cotton/Nylon 50/50 Rip stop

• 10 pair socks cotton/wool blend

• 5 pair underwear cotton

• 10 cotton/polyester blend T-shirt (PT)/(TAN)

• 5 cotton/polyester blend pair of shorts (PT)

• 1 pair trousers, denim (civies)

• 1 shirt collared cotton/nylon blend (civies)

• 2 cotton towel

• 1 cloth laundry bag

5.2 Laundry accountability.

a. The Contractor shall label each cloth laundry bag with a unique number to match the inventory sheet so that clothing does not get mixed up with other persons’ clothing (38 max pieces per bundle).

AQL – 100% Compliance.

b. The Contractor receiving the turn-in of clothing shall document each article of clothing on the inventory sheet prior to bundling and tagging. The Contractor shall provide each customer a copy

(inventory sheet) of items placed in the bag.

AQL – 100% Compliance.

c. The Contractor shall deliver laundry at locations and dates outlined in attachment 3 and verifies that bundle matches customer receipt.

AQL – 100% Compliance.

5.2.1 Washing and handling.

a. The Contractor shall machine wash clothing in water with fragrance free soap for sensitive skin to minimize rash or allergies to the user.

AQL -100% Compliance.

b. Clothing shall be dry and folded upon return; no requirement for ironing.

AQL – 100% Compliance.

Exercise CENTAM Guardian 2024 Honduras (ExCG-24 HND)

Laundry Services

As of 15 January 2024

410th Ver 1 2023-10

c. The Contractor shall place folded garments in the individual’s laundry bag provided by individual and returned to locations and dates as described in attachment 3. Clothing shall be returned not later than 48 hours from pick up time.

AQL – 100% Compliance.

5.3. Liability. The Contractor shall be liable for any property lost if issued to unauthorized personnel. The contractor shall have full responsibility for the costs of any damage or lost laundry articles due to negligence of the contractor or his employees.

AQL – 100% Compliance.

5.4 Insurance. Defense Base Act (DBA) Workers' Compensation Insurance. The Contractor shall acquire, by means of an insurance policy or a self-insurance program, workers’ compensation coverage required by the DBA. This applies to any contractor, either from Honduras or from any other country. Contractor shall submit a copy of the insurance policy to the KO no later than 7 days after contract award. For further information go to website: http//www.dol.gov/owcp/dlhwc/isdba/htm

5.5 Service Contract Reporting (SCR): Reserved.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. DOD Commercial Use of Imagery Guidelines

6.1.1 AR 190-13, The Army Physical Security Program

6.1.2 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for

Uncleared Contractors

6.1.3 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.4 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.5 Joint Travel Regulation (JTR)

6.1.6 AR 735-5, Policies and Procedures for Property Accountability

6.1.7 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.8 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.9 AR 25-2, Information Assurance

6.1.10 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.11 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.12 DODI 2000.16 DoD Antiterrorism (AT) Program

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Schedule

7.1.3 Attachment 3 – Description of Requirement

ATTACHMENT 1

Performance Requirements Summary

The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

Standard Performance

Threshold

Method of

Surveillance

1. Combating Trafficking in

Persons

FAR 52.222-50 c

The Contractor shall Notify its employees of

The United States Government's zero tolerance policy described in paragraph (b) of this clause.

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance

100% Inspection

PRS# 1 – PWS Para

1.6.7.5.1 The Contractor shall

immediately within 24 hours notify the KO and COR of any criminal activity by contractor employees.

The Contractor within 24 hours notifies the KO and COR in writing of that information.

100% Compliance COR validation;

100% inspection.

PRS #2 - PWS para 5.1

The Contractor shall provide laundry services.

Starting 31 March 2024 and concluding 11

April, to include pickup and drop-off between the hours of 8:00AM and 5:00PM at location and dates outlined in attachment 3 of the PWS.

The Contractor shall maintain 100% accountability of clothing under his/her responsibility and return clothing to owner undamaged. The KO or COR will notify the contractor of any change in requirements not less than 24 hours in advance

100% Compliance COR validation;

100% inspection.

PRS #3 - PWS para 5.1.1.1

The Contractor shall provide laundry services.

Laundry services shall start 31 March 2024 and concluding 11 April, to include pickup and drop-off between the hours of 8:00AM and

5:00PM at location and dates outlined in attachment 3 of the PWS. The KO or COR will notify the contractor of any change in requirements not less than 24 hours in advance.

The Contractor shall maintain

100% accountability of clothing under his/her responsibility and return clothing to owner undamaged.

COR validation;

100% inspection.

PRS #4 - PWS para 5.1.1.2

The Contractor shall deliver laundry.

The Contractor shall deliver laundry. at locations and dates outlined in attachment 3 and verifies that bundle matches customer receipt.

100% Compliance COR validation;

100% inspection.

PRS #5 - PWS para 5.1.1.3

The Contractor shall machine wash all clothing.

The Contractor shall wash clothing in potable water with fragrance free soap for sensitive skin to minimize rash or allergies to the user;

clothing shall be dry and folded upon return.

No requirement for ironing.

100% Compliance COR validation;

100% inspection.

PRS #6 - PWS para 5.1.1.4

Contractor shall place fold

Clothing.

Contractor shall place folded garments in the individual’s laundry bag provided by individual and returned to locations and dates as described in attachment 3. Clothing shall be returned not later than 48 hours from pick up time.

100% Compliance COR validation;

100% inspection.

PRS #7 - PWS para 5.1.1.5

The Contractor shall be liable for any lost property.

The Contractor shall be liable for any property lost if issued to unauthorized personnel. The contractor shall have full responsibility for the costs of any damage or lost laundry articles due to negligence of the contractor or his employees.

100% Compliance COR validation;

100% inspection.

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

The Contractor shall designate in writing a

Contract Manager. The

Contract Manager shall be vested with the authority to resolve issues as they arise.

The Contract Manager shall be available throughout duration of the contract.

PWS Para 1.6.10

One time. The contractor shall provide the COR a letter of instruction in writing ten (10) working days prior to contract start date with a list of on-call points-of-contact who have the authority to resolve issues affecting services provided.

# Copies 1 MS word to the COR. COR TBD

The Contractor shall immediately within 24 hours notify the KO and

COR in writing of any source (including host country law enforcement) of criminal activity by

Contractor employees, subcontractors, or subcontractor employees.

PWS Para. 1.6.7.5.1

One time.

# Copies 1 MS word to the COR. COR TBD

Attachment 3

Description of Requirement

La Venta

PAX/Bundles* Pick up Return

28 31 March 3 April

28 3 April 6 April

28 6 April 9 April

28 9 April 12 April

Cucuyagua

PAX/Bundles* Pick up Return

72 31 March 3 April

72 3 April 6 April

72 6 April 9 April

72 9 April 12 April

Puerto Castilla

PAX/Bundles* Pick up Return

81 31 March 3 April

81 3 April 6 April

81 6 April 9 April

81 9 April 12 April

*Note: The Government shall only pay for the number of bundles turned in. Individuals are personally responsible for payment of any service provided above the contract scope.

*Note: The exact drop off/pick up location will be identified by the Mayor’s Cell no later than (NLT)

30 March 2024. Contractor shall be provided contact information of Mayor’s Cell at the time of award.