Attachment 1- PWS Janitorial Service For Fitness Center.pdf

Ver. December 2020

PERFORMANCE WORK STATEMENT (PWS)

FOR

Wing Fitness Room and OHWS Rooms Custodial Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform services for the following buildings/areas as defined in this PWS.

1.1.1 Building 9 room N102. This contract supports Custodial Service for the base fitness center (2987 sq. ft.)

1.1.2 Building 44 OHWS rooms 24, 25, and 215. This contract supports Custodial Service for three of the HWS rooms (2091 sq. ft.)

1.2 Background: Custodial services is a constant requirement for the base fitness center and the Human Weapon System gym and therapeutic services area(s). Cleaning services are essential to maintaining a sanitary environment and presentable fitness space. The Wing Fitness Room provides all wing members the opportunity to maintain a high level of fitness on a 24/7-hour basis while the three HWS Rooms are used for specialized training.

1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months and four 12-month option years. Period of performance to be confirmed with awardee and updated on this document.

1.4 General Information:

1.4.1 Place and Performance of Services: The contractor shall provide services between the hours of 0800-1000 on Mondays, Wednesdays and Fridays for Fitness Room N102, located in Building 9 and from 1030 to 1230 (only) on Wing Mondays and/or Fridays Scheduled Days off (SDO) for Human Weapon Systems (HWS) Rooms 22, 24, and 215, located in building 44, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings.

Government will furnish calendar with SDO schedule. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: Telework is not authorized.

1.4.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation, including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall always carry proper identification with them and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.4.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day

1.4.3.2 Martin Luther King Day

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Juneteenth June 19th

1.4.3.6 Independence Day

1.4.3.7 Labor Day

1.4.3.8 Columbus Day

1.4.3.9 Veteran’s Day

1.4.3.10 Thanksgiving Day

1.4.3.11 Christmas Day

1.4.4 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.5 Access and General Protection/Security Policy and Procedures. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative

(COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the local installation’s Security Forces, Director of Emergency Services or local Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DoD, Headquarters Air Force (HAF) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 For Contractors that do not require CAC but require access to a DoD Facility and/or Installation. Contractor and all associated sub-contractors’ employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Air Force Instruction (AFI) 10-245, AFI 31-101 and Air Force Manual (AFMAN) 31-113), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative)

1.4.5.2 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.6 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy, and their actions affect the most vulnerable portion of the Air Force Infostructure. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

1.4.5.6.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

1.4.5.6.2 Complete initial and/or annual Information Assurance (IA) training as required by applicable Air Force/ANG policy.

1.4.5.6.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

1.4.5.6.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

1.4.5.6.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.11 Requirement for OPSEC Training. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (OPSE 1301 - OPSEC Fundamentals) is located on the ADLS website and refresher OPSEC training is conducted annually (at Commander's Call). The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QCP.

1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.10.1 The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero-tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification

DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):

The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include cleaning supply inventory and other items necessary to maintain clean fitness and HWPs areas.

3.2 Materials: The Government shall provide all cleaning and sanitizing supplies necessary for the contractor to perform the work required under the contract.

3.3 Equipment: The government shall provide necessary equipment for the contractor to perform cleaning and sanitizing services under contract. Some equipment is identified as, but not limited to:

1) Vacuum

2) Wipes/rags/paper towels

3) Cleaning solution(s)

4) Trash cans/trash bags

5) Mops/brooms

3.4 Services:

3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

5.0 Requirements: The contractor shall clean Building 9 room N 102 and Building 44 Rooms 23, 24, and 215.

5.1 Custodial Services

5.1.1 Entry Cleaning: Sweep and clean in and around entrances and exits as needed in order to maintain a neat and clean facility appearance at all times. Weather, traffic or other conditions may demand additional cleaning or maintenance to ensure that the entryways are clean and orderly.

5.1.2 Dusting (Hi and Low): After dusting, no dust, lint, litter, or dry soil shall remain on the horizontal surfaces of fitness equipment nor on horizontal ledges (to include the top of modular walls), windowsills, hand rails, etc., to a line 7’-0” above the floor level.

Equipment of a sensitive nature shall not be dusted.

5.1.3 Trash Removal: All wastebaskets/trashcans within specified areas shall be emptied and returned to their initial location. All garbage and trash will be emptied when the contents are within 4” from the top of the container. Boxes that are not made of recyclable materials, and cans and papers which are placed near a trash receptacle and marked as “TRASH” shall be removed. Soiled receptacles or wastebaskets will be cleaned. Any obviously soiled or torn plastic trash receptacle liners in such receptacles shall be replaced. Trash shall be disposed of in plastic bags secured with bag ties. The Contractor shall pick up any trash that may fall onto the facility or grounds during the removal of such collected trash. The trash shall be deposited in the nearest outside trash collection point.

5.1.4 Sweep and Mop Floors: After the entire floor surface has been swept, including corners and abutments, the floor surface shall be free of litter, dust, and foreign debris.

Chairs, trash receptacles, and movable items shall be removed and replaced after sweeping. All accessible solid floor areas shall be scrub mopped as needed and at the end of each workday. Chairs, trash receptacles, and movable items shall be moved and replaced after mopping. After mopping, the floor shall have a uniform appearance, with no streaks, swirl marks, detergent residue, or any evidence of soil, stains, film, debris or standing water. There shall be no splash marks or mop streaks on furniture, walls, floor drains, baseboard, etc., or mop strands remaining in the area. DO NOT mop wood or carpeted floors. Spot clean floors to remove food spills and debris. Remove floor mats and runners to wash floor underneath, then replace cleaned mats to dry floor.

5.1.5 Vacuuming: Vacuum in and around all specified rooms, specifically in corners, small or hard to reach areas (with mop and broom).

5.1.6 Glass/Mirror and Window Cleaning: After glass cleaning there shall be no traces of film, dirt, smudges, water or other foreign matter. Glass doors & windows will be cleaned on the inside and outside once a week for building 9 and every other cleaning for building 44.

5.1.7 Equipment Cleaning and Disinfecting: Fitness equipment shall be wiped down with germicide provided by the Government. All equipment should be clean, free of dust particles. Any piece of broken equipment will be reported to the COR immediately.

5.1.8 Re-stocking of paper towels, wipes, and disinfectants/sanitizers: Paper towels, wipes, and disinfectants shall be re-stocked every time, or as needed. Products will be provided by the Government.

5.1.9 Ensure adherence to service schedule for HWS section of Building 44 Rooms 23, 24, and 215 Total 2091 Sqft. SDO schedule identified in technical exhibit 3.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation Mandatory https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement Mandatory http://www.acq.osd.mil/dpap/dars/dfarspgi/current/i ndex.html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) N/A https://www.defensetravel.dod.mil/site/travelreg.cf m DoDM 1000.13-M-V1

DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020)

N/A http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 Advisory http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.20 1-2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program

(PSP)

04/03/2017 Mandatory https://www.esd.whs.mil/Directives/issuances/dod m/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 1:

05/04/2018)

N/a https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf

Homeland Security Presidential Directive (HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 Advisory https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and

Civil Liberties Programs

01/29/2019

Advisory https://www.esd.whs.mil/Directives/issuances/dodi/

DoD 5400.11-R Department of Defense Privacy

Program

05/14/2007 Mandatory https://www.esd.whs.mil/Directives/issuances/dod m/ DoDD 8140.01

Cyberspace Workforce Management

10/05/2020 Advisory https://www.esd.whs.mil/Directives/issuances/dodd

DoD 8570.01-M

Information Assurance Workforce Improvement Program

12/19/2005 (Change 4:

11/10/2015)

Mandatory https://www.esd.whs.mil/Directives/issuances/dod m/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016)

Mandatory https://www.esd.whs.mil/Directives/issuances/dod m/

AFI 10-245

Antiterrorism

03/28/2013 (Certified current

03/30/2017)

Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131

AFI 31-101

Security Forces Standards and

Procedures

08/18/2020 Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131

AFMAN 31-113

Security Forces Standards and Procedures

03/05/2013 Change 1:

12/02/2015

Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131

AFPD 17-1

Information Dominance Governance and Management

04/12/2016 Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131

AFMAN 17-1301

Computer Security (COMPUSEC) 02/12/2020 Advisory https://www.e-publishing.af.mil/Product-

Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131

AFI 10-701

Operations Security

7/24/2019 (Change 1:

06/09/2020)

Mandatory https://www.e-publishing.af.mil/Product- Index/#/?view=pubs&orgID=10141&catID=1&serie s=-1&modID=449&tabID=131 Executive Order on Combating Race and Sex Stereotyping 09/22/2020 Mandatory https://www.whitehouse.gov/presidential-actions/executive-order-combating-race-sex-stereotyping/

6.1 Applicable Forms: Forms applicable to the PWS are listed below: Not Applicable https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

1.4.1 Place and

Performance of Services

The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

Meets the standard 95% of the time.

Monthly Inspection/COR

5.1 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 5.1.6 5.1.8

Custodial Services

The contractor shall clean as specified in section 5.0

Meets the standard 90% of the time.

Monthly Inspection / COR

5.1.7 Equipment Cleaning

and disinfecting

The contractor shall comply with all federal and Air Force mandated sanitation requirements.

Meets the standard 95% of the time.

Monthly Inspection / COR

5.19 Adherence to SDO schedule of Building

The contractor shall comply with the SDO cleaning schedule of Bldg. 44, Identified in Technical

Exhibit 3

Meets the standard 95% of the time.

Monthly Inspection / COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.4.5.3 AT Level 1

Awareness Training

Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.4.5.11 OPSEC

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

Cleaning Schedule for Building 44 (SDOs)

Cleaning in Building 44 will be conducted during Scheduled Days Off (SDOs) to prevent mission interruption. Calendar Year 2023 SDOs have been approved and are listed below. Future, approved dates will be provided to the contractor each Calendar Year as soon as they become available.

YEAR 2023

May 8 Monday 26 Friday June 5 Monday 26 Monday July 3 Monday 17 Monday August 7 Monday 21 Monday September 1 Friday 11 Monday 25 Monday October 16 Monday November 6 Monday 24 Friday December 4 Monday 22 Friday