Attachment 1_PWS.docx

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Attached to
Kitchen Maintenance and Repair Services Federal contract opportunity
Solicitation number
HC104721R4005
Issued by
Defense Information Systems Agency

About this file

This combined synopsis and solicitation requests proposals for kitchen maintenance and repair services at the Defense Information Systems Agency Headquarters in Fort Meade, Maryland. The requirement includes preventative maintenance, non-emergency repairs, and emergency repairs for kitchen equipment. Proposals are due by September 7, 2021. The period of performance is a one-year base period starting September 26, 2021, with four one-year option periods exercisable through September 25, 2026 and a potential six-month extension. The contract will use a hybrid firm-fixed-price and time-and-materials structure. This is a 100% small business set-aside soliciting proposals under NAICS code 811310. The performance work statement in Attachment 1 describes the required services. Attachment 2 provides a pricing worksheet.

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Other files for this federal contract opportunity

Other files attached to Kitchen Maintenance and Repair Services, newest first.
File Type Posted
Kitchen Services Combined Synopsis_Solicitation_AMD 1.docx DOCX document
Kitchen Services Combined Synopsis_Solicitation.docx DOCX document
Attachment 3 - Additional Clauses and Provisions.pdf PDF
Attachment 4_Past Performance References.doc DOC document
Attachment 5_Wage Determination.pdf PDF
Attachment 2_CLIN Pricing Worksheet.xlsx XLSX spreadsheet

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Text version

PERFORMANCE WORK STATEMENT (PWS)

DISA Kitchen Equipment Maintenance and Repair DISA Headquarters, Ft. Meade, Maryland as of 1 July 2021

Contract Number:
TBD
Task Order Number:
N/A

Tracking Number:

1. Contracting Officer’s (KO) Representative (COR).

a. Primary COR.

Name:

Organization:
RM

Department of Defense Activity Address Code (DODAAC):

HC1085

Address:
6910 Cooper Avenue

DISA Headquarters, Fort George G. Meade, MD

Phone Number:

E-Mail Address:

b. Alternate COR.

Name:

Organization:

Department of Defense Activity Address Code (DODAAC):

Address:

Phone Number:

E-Mail Address:

2. Contract or Task Order Title. DISA Kitchen Equipment Maintenance and Repair, DISA Headquarters, Fort George G. Meade, Maryland.

3. Background. The Defense Information Systems Agency (DISA) Headquarters Facility complex on Fort Meade, Maryland houses some 4,300 military, DOD civilian, and contractor personnel of DISA. The complex includes a food service operation on the lower level of the Commons building currently operated by Sodexo. Most of the complex is secured for secret level open storage but, the kitchen and cafeteria are not.

PWS/ DISA HQ Kitchen Maintenance and Repair Page 4 of 8 Pages 1 July 2021

4. Objectives. Perform preventive maintenance and repairs on kitchen equipment in the Commons building of DISA HQ. A list of equipment is in Attachment A. The kitchen is in operation on Federal workdays, Monday through Friday and prepares breakfast and lunch menus.

5. Scope. Scope will include preventative maintenance and repairs of the kitchen equipment listed in Attachment A. The Government may, at any time, update the list of equipment listed in Attachment A as the equipment is replaced. The contractor will be responsible for preventative maintenance and repairs should the equipment be updated in Attachment A. Product and support services stated in Section 6 define requirements to support DISA facility functions. Summary of services that are to be provided under this contract are as follows:

Task 1 – Kitchen Equipment Preventive Maintenance Task 2 – Kitchen Equipment Repair Subtask 2.1 – Provide Routine Repair Calls Subtask 2.2 Provide Urgent Repair Calls Subtask 2.3 – Provide Emergency Repair Calls Subtask 2.4 – Provide Kitchen Equipment Repair Parts

All work shall meet, exceed, or be in conformity with the requirements of applicable National Sanitation Foundation (NSF), American Society of Mechanical Engineers (ASME), American National Standards Institute (ANSI), National Electrical Code (NEC), National Fire Protection Associ- ates (NFPA), Occupational Safety and Health Act (OSHA), Environmental Protection Agency (EPA), United States Department of Agriculture (USDA), United States Public Health Service (USPHS), state and local laws and regulations.

6. Performance Requirements. The contractor shall provide the required materials and labor necessary to complete the requirements of this PWS. A detailed list of deliverables required under this PWS can be found in Section 11; this chart identifies required submission dates for each deliverable.

Contractor personnel performing work under this contract shall have the technical qualifications, experi-ence, training, and any required certifications to repair and perform maintenance on kitchen equipment. . Contractor personnel maintaining or repairing refrigeration equipment shall possess required EPA certification for handling chlorofluorocarbons (CFCs). The contractor shall provide documentation of these qualifications to the Contracting Officer Representative (COR) or Alternate COR within 5 days of contract award.

The Contractor is responsible for performing preventative maintenance as described in 6.1 Task 1, and accepting ad hoc repair calls within normal working hours. Normal working hours is Monday through Friday; 0800 to 1700, excluding Federal holidays, during the performance of this contract. The COR or Alternate COR will call in service call to the contractor during performance of this contract.

Repair calls can be classified as routine, urgent or emergency. Repair calls limits include total labor and material cost, and are described in section 6.2 of this PWS. For planning purposes, the amount of service calls from April 2020 to May 2021 includes:

Total Repair Calls: 25 per year Level 1 Repairs: 8 Level 2 Repairs: 7 Level 3 Repairs: 10 1 Emergency Call was made during this period.

6.1 Task 1: Preventive Maintenance for Kitchen Equipment (Firm Fixed Price). The contractor shall provide preventive maintenance on kitchen equipment in the Commons building of DISA HQ to keep equipment in peak operating condition. A list of equipment is in Attachment A. Preventive maintenance consists of inspection, testing, refilling coolant, performing tests for leaks, cleaning, oiling, adjustment, calibrating, and minor part and component replacement (such as filters, belts, hoses, fluids, oil and grease), as required to verify proper system operation, minimize malfunction, breakdown, and deterioration of equipment. Preventative Maintenance will be performed in accordance with the equipment manufacture’s recommendations and will include: checking with the operating personnel to identify deficiencies, verification of proper operation of controls, thermostats and safety devices, condenser coil cleaning, part and filter replacement as needed and any other service needed to maintain in proper operating condition.

6.1.1 Subtask 1 Preventative Maintenance Intervals and Site Visits: Minimum preventive maintenance intervals are shown on Attachment A for each piece of equipment. Additionally, the contractor shall perform a quarterly site visit to perform the minimum maintenance intervals.

6.1.2 Subtask 2 Predictive Testing and Inspection: The contractor shall perform predictive testing and inspection as a method to detect the onset of degradation of the equipment at each maintenance interval. Based on the testing and inspection, the contractor shall submit a report of future preventative measure, including when the equipment may become beyond economical repair and should be replaced.

Deliverables for 6.1

· Preventive Maintenance management plan and schedule.

· Recommended Equipment Replacement Schedule. Contractor shall include a recommended equipment (to the equipment in Attachment A) replacement schedule based on its industry expertise, and knowledge of the equipment.

· Monthly Preventive Maintenance Report.

· Quarterly Predictive Testing and Inspection Report.

6.2 Task 2: Kitchen Equipment Repairs. Repair is defined as overhaul, reprocessing or replacement of constituent parts or materials that have deteriorated by action of the elements or usage and have not been corrected through maintenance or replacement of the entire unit or system if beyond economic repair. Repairs shall replace failed components and restore the equipment to fully operational status. In the event equipment is in need of repair, the COR will determine the category of the repair (emergency, urgent or routine, as defined below) and will contact the contractor. The contractor shall complete the work within described timelines.

Repair calls will be authorized in accordance with subtasks 6.2.1, and 6.2.2. Repair calls shall be billed after completion of each service call and will not be authorized on a monthly billing basis. Repair calls are defined by three levels and can apply to routine and urgent repair calls.

Level I is set at not to exceed 12 calls per year. The number of calls cannot exceed 12 without a modification issued. If at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed. Level I costs range from $0-$500

Level II is set at not to exceed 14 calls per year. The number of calls cannot exceed 14 without a modification issued. If at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed. Level II costs Range $501-$2,500.00

Level III is set at not to exceed 6 calls per year. The number of calls cannot exceed 6 without a modification issued. If at the end of the contract period the full quantity of calls has not actually been placed, a modification will be issued to reduce the quantity and pay for only the calls performed. Level III cost Range $2,501.00- $5,000.00

6.2.1 Subtask 1 Routine Repair Calls: The Contractor shall complete the required services that do not qualify as an emergency or urgent within five (5) calendar days after identifying the requirement or receipt of parts/materials.. When practical, the Contractor shall group routine requirements into work packages and accomplish as a single undertaking.

6.2.2 Subtask 2 Urgent Repair Call: Urgent service calls require immediate action to correct or prevent loss or damage to Government property and assets, or eliminate safety or life-threatening hazards to personnel or property. Urgent repair calls shall be completed within two (2) business days of notification. If the repair will require parts/material that will take longer than the two (2) business days, then the contractor must receive approval from the COR to exceed the two (2) business day requirement. After receipt of repair parts/materials, the contractor must complete the repair within one (1) business day.

6.2.3 Subtask 3 Emergency Repair Call: Emergency service calls require immediate action to correct or prevent loss or damage to Government property and assets, restore disrupted services, or eliminate safety or life-threatening hazards to personnel or property. Emergency repair calls shall be responded to within four (4) hours of notification. The contractor shall complete the required repair of an emergency condition that is detrimental to the mission or reduces operational effectiveness. If a repair part with a cost exceeding $500 is needed, the contractor shall notify the Government. The Government will have the option to complete the repair by purchasing the repair through the T&M line item. Once the part has been approved, the COR and the contractor will establish a repair completion timeframe. If an agreement cannot be reached, the COR will make a decision as to the completion timeframe.

Should the contractor determine a piece of equipment to be beyond economical repair, the contractor shall submit written justification to the COR detailing the reasons that the equipment should be replaced versus repaired, giving an estimated repair cost, and giving the estimated cost of a replacement piece of equipment. The government reserves the right to have the equipment examined by a 3rd party to determine its condition.

6.2.4 Subtask 4 Repair Parts Optional. The contractor shall be responsible for identifying any worn or defective parts which require replacement. The contractor must receive, and provide upon request, multiple vendor quotes to ensure the Government is receiving a fair and reasonable price for the part. Should the contractor not have the option to receive multiple vendor quotes, they must explain the reasoning to the COR for approval. Decision to purchase those parts under this contract is reserved for the COR. All replacement parts must meet the original equipment manufacturer (OEM)’s specifications, tolerances and all applicable industry standards, including those replacement parts below the $500 limit. Only new standard parts or parts equal in performance to and interchangeable (without alteration) with new parts shall be used in performing repairs.

Deliverables for 6.2

· Monthly Repairs report

7. Performance Standards. The following chart outlines the acceptable quality levels and expectation. of the contract. The Quality Assurance Surveillance Plan (QASP) has been attached for contractor reference.

Performance Standard
Acceptable Quality Level (AQL)
Method of Surveillance
Methods of Calculation

6.0 Personnel Qualifications –

Contractor personnel performing work under this contract shall have the technical qualifications, experience, training, and any re-quired certifications to do so. Con- tractor personnel maintaining or repairing refrigeration equipment shall possess required EPA certifi-cation for handling chlorofluoro- carbons (CFCs).

The contractor sends qualified technicians 100% of the time.
Random Inspection. The contractor shall provide documentation of these qualifications to the KO within 5 days of contract award. Should the contractor need to update the personnel perform work under this contract, the contractor must provide the COR notice within two (2) business days, and submit all require documentation, to review and approve prior to the technical being onsite.
The number of unknown technicians that arrive on-site divided by the total number of site visits the contractor has during the period of performance.

6.0 Safety

All contractor personnel to work in a safe manner as depicted at site location, and must follow all OSHA requirements. If the contractor determines the space for repair is unsafe upon arrival, it must notify the COR immediately.

The contractor has ≥ 5% safety incidents.
Random inspection of contractors performing

work on-site.

The sum of number of site visits a safety incident occurs divided by the total sum of site visits the contractor has during the period of performance.

6.0 Cleaning

Cleaning means the contractor leaves the area in the same condition as when it started work, to include removing all trash and oil from the equipment being repaired or inspected.

Consistently provide a clean, or- ganized and safe environment 100% of the time.
Random inspection of Contractors performing work on-site.
The sum of number of site visits that are left unclean divided by the total sum of visits the contractor has during the period of performance.
6.1 Task 1: Preventive Mainte- nance for Kitchen Equipment.
Provide preventive maintenance reports under deliverables in accordance with Table in section 11. 100% accurate record to be provided
100% Inspection and Pe- riodic Inspection Customer Input
The sum of the deliverables received that are provided by the due date divided by the total number of deliverables
6.1 Task 2: Kitchen Equipment Repairs.
Provide repair reports under deliv- erables. 100% accurate record to be provided

Restore equipment to fully opera- tional status within emergency, urgent or routine time frames.

90% of the time 100% Inspection and Pe- riodic Inspection

Periodic Inspection Customer Input The sum of the deliverables received that are provided by the due date divided by the total number of deliverable.

Repairs The sum of the routine, urgent and emergency repairs that are completed on-time divided by the total number of routine, urgent and emergency repairs.

8. Incentives. Favorable CPARS ratings for quality work.

9. Place of Performance. Defense Information Systems Agency Headquarters, Common Building, 6910 Cooper Avenue, Fort George G. Meade, Maryland 20755.

10. Period of Performance (POP). The period of performance will consist of a one year base period with four 1-year option periods. As directed by the COR, the contractor shall continue performance in emergency or mission essential conditions.

11. Delivery Schedule. All work under this requirement shall be completed within the POP outlined in the resultant order, to include all products procured.

PWS

Task #

Deliverable Title
Format
Due Date
Distribu- tion/Copies
Frequency and Re- marks
6.1
Preventive Mainte- nance Plan and Schedule
Contractor- Determined

Format Within 14 calen- dar days after award.

Standard Distribu- tion*
Once
6.1
Monthly Preventive

Maintenance Re- ports Contractor- Determined Format On the 5th work-day of each month

Standard Distribu- tion*
Monthly
6.1
Quarterly Predictive Testing and Inspection Report
Contractor-

Determined Format On the 5th workday of every third month (Jan, Apr, Jul, Oct)

Standard Distribu- tion*
Quarterly
6.1
Recommended Equipment Replacement Schedule
Contractor-

Determined Format Within 14 calendar days after award, and after each option exercise (if exercised)

Standard Distribu- tion*
Annually
6.2
Monthly Repair Re- ports
Contractor- Determined

Format On the 5th work- day of each month

Standard Distribu- tion*
Monthly

*Standard Distribution: 1 soft copy of deliverable to the Contracting Officer; 1 soft copy of deliverable to the Primary COR.

12. Security Requirements. Contractor Personnel performing work shall be US Citizens and comply with Ft. Meade base requirements. Access to buildings and the Contractor work area will be limited to normal working hours, unless specifically coordinated with the COR. The contractor also understands under no circumstances will any cell phones or other unapproved electronic devices be allowed into the DISA Headquar ters facility. Failure to follow this policy will result in removal from the DISA Facility by DISA Security.

Security badges are required for all contractors and contractor employees; applications for security badges will be as directed by DISA’s security office. No contractor, employee, or representative of the contractor will be admitted to any DISA site unless he/she furnishes satisfactory proof that he/she is a citizen of the United States or that he/she has been cleared by DISA Security.

13. Other Pertinent Information or Special Consideration. The Government will provide electrical power as required for immediate work only at existing outlets. The Government will not provide office space operational facilities or storage areas. The Government will not furnish tools, equipment, material or services. The Government will provide the contractor copies of, or access to, required documents, publications, and documentation pertaining to the kitchen equipment. The contractor shall be subject to all military and access rules and regulations while working on a Government installation.

ATTACHMENT A

Unique Equipment Identifier (Tag)

Equipment Type

Manufacturer

Model

Serial #

PM

Interval

Item 104
Nugget Compressed Ice Maker
Follett Corporation
HCC1400WBT
C93356/C92805
Q
Item 110
Mechanized Pot Sink with Controls
Metacraft
MECHANIZED POT SINK

SA

Item 111
Disposer
InSinkErator
SS-150-12A-CC202

SA

Item 121
Gas Stone Hearth Oven
Wood Stone Corp
WS-MS-5-RFG-IR
WS-MS-5-RFG-IRNG1119
SA
Item 122
Refrigerated Pizza Prep Table
Delfield
F18RC60
1007150000518
SA
Item 123
Roll-in Refrigerator
Delfield
SSRR12-S
1007152000108
SA
Item 125
Drop-in Heated Shelf
Piper Products
D26050
28383-28385
SA
Item 130
Nugget Compressed Ice Maker
Follett Corporation
HCC1400WJS
C90607
Q
Item 134
Work top Freezer Counter
Delfield
F18FC43
1007150000512
SA
Item 136
Full Pot Gas Floor Model Fryer
Frymaster
H55-SD
1006110037/38/39
Q
Item 137
34" Gas Heavy-duty Range
Garland/US Range
M48R
1006100101709
Q
Item 140
Work top refrigerated counter
Delfield
F18WC52
1007150000513
SA
Item 142
Hot/Cold Drop-in Unit
Delfield
N8643
1004150000350/351
SA
Item 144
Electric Conveyor-Type Toaster
Merco/Savory
14503
7672131025
SA
Item 145
Heated Deli Case Countertop
Merco/Savory
1220-3-4P
7673951025/767394102
SA
Item 146
Refrigerated Sandwich Counter Top
Delfield
F18SC60D
1007150000517
SA
Item 147
Drop-in Hot Food Well Unit
Delfield
N8731-D
1003150001815
SA
Item 149
Reach-in Refrigerator
Delfield
SSR2-SH
1007152000105
SA
Item 152
Electric Induction Range
Garland/US Range
GIU 5.0

SA

Item 153
Electric Induction Range
Garland/US Range
GIWOK 5.0

SA

Item 155
Drop-in Heated Shelf
Piper Products
D16050
28387
SA
Item 157
Drop-In Cold Food Pan
Delfield
N8131-FA
1004150000176/177
SA
Item 167
Nugget Compressed Ice Maker
Follett Corporation
HCC1400WJS
C93792
Q
Item 168
Roll-in Refrigerator
Delfield
SSRR12-S
1007152000109
SA
Item 172
Microwave Oven
Panasonic
NE-2180

SA

Item 173
Microwave/Convection Oven
Turbochef Bullet
Tornado

Q

Item 174
Convection Oven/Proofer Combination
Nu-Vu
OP-3/9A
947110000710
SA
Item 178
Refrigerated Sandwich Counter Top
Delfield
4472N-30M
1004152001245/0268
SA

PWS/ Kitchen Maintenance Page 5 of 8 Pages 1 July 2021

Unique Equipment Identifier (Tag)

Manufacturer

Model

Serial #

PM

Interval

Item 183
Half-height Heated Mobile Cabinet
CresCor
H-137-SUA-5C

SA

Item 185
Drop-in Frost Top
Delfield
N8231
1003150000874/1974
SA
Item 187
Drop-In Cold Food Pan
Delfield
N8131-FA
1004150000299
SA
Item 189
Undercounter Reach-in Refrigerator
Delfield
406-CA
1007152001055/234
SA
Item 190
Hot/Cold Drop-in Unit
Delfield
N8630
1004150000008/245
SA
Item 196
Bev Walk-in
Themokool
BEV WALK-IN

SA

Item 197
Refrigeration System
Themokool
SWN0200M6C/TKM

SA

Item 200
Open Merchandiser
RPI Industries
SCAS72R

NA

Item 201
Open Merchandiser
RPI Industries
SCAS48R

NA

Item 202
Non-refrigerated display case with lights
RPI Industries
SCAS72D

NA

Item 210
Nugget Compressed Ice Maker
Follett Corporation
HCC1400WJS
C93793
SA
Item 213
Undercounter Reach-in Refrigerator
Delfield
406-CA
1007152001056
SA
Item 222
Undercounter Reach-in Refrigerator
Delfield
UC4460N
1007152000610
SA
Item 225
Refrigerated Bakery Display Case
Federal Industries
CGR5942
10072061146
SA
Item 228
Gelato/Ice Creame Display Case
Master-Bilt Products
GEL-9

SA

Item 24
Roll-in Refrigerator
Delfield
SSRR12-S
1007152000107
SA
Item 242
Warewasher
Hobart
FT914S (5-4-5)
271188966
Q
Item 28
Disposer
InSinkErator
SS-150-15A-CC202

SA

Item 30
Banquet Heated Cabinet Cart
CresCor
CCB-120A

SA

Item 32
Proofer Cabinet
Nu-Vu
AMP-12
946380000710
SA
Item 37
Blast Chiller
CresCor
CCB-12-UA-100A
0D587067
SA
Item 39
Disposer
InSinkErator
SS-150-15A-CC202

SA

Item 41
Food Mixer
Hobart
HL662-1STDDEL
311430696
SA
Item 50
Food Mixer
Hobart
HL200-1STD
311430732
SA
Item 51
Food Slicer
Hobart
2712
561317349
SA
Item 57
Reach-in Refrigerator
Delfield
SSR2-SH
1007152000103
SA
Item 62
Combi Ovens, Gas, Full Size
Alto-Shaam CTP20- 20E
OGS-12.20

Q

Item 63
Convection Oven, Gas
Garland/US Range
MCO-GS-20-S
1003100200541
SA
Item 70
Kettle Electric
Cleveland
TKET-12-T
100623050529
Q
Item 71
Tilting Kettle
Cleveland
KGL-25-T
100623050530
Q
Item 73
Tilting Kettle
Cleveland
KGL-40-T
100423059702
Q

Unique Equipment Identifier (Tag)

Manufacturer

Model

Serial #

PM

Interval

Item 75
Tilting Skillet/Braising Pan
Cleveland
SGL30TR
100623050492
Q
Item 77
Steamer
Cleveland
22CGT66.1
1007230000323/326
Q
Item 82
Split Pot Fryer
Frymaster
H55-2-SD
1006110034/35/36
Q
Item 84
34" Gas Heavy-duty Range
Garland/US Range
M48R
1006100101708
Q
Item 86
Gas Charbroiler
Garland/US Range
M34B
1006100101616
Q
Item 88
34" Gas Heavy-duty Range
Garland/US Range
M44R
1007100100842
Q
Item 90
34" Gas Heavy-duty Range
Garland/US Range
M44R
1007100100840
Q
Item 95
Reach-in Refrigerator
Delfield
SSR1-SH
1007152000101
SA
Item 97
Reach-in Refrigerator
Delfield
SSR1-SH
1007152000102
SA
Item 99
Reach-in Refrigerator
Delfield
SSR1-SH
1007152000100
SA
Freezer
True
2WT48F
8398551
SA
Freezer
True
TPP-60
8176203
SA
Refrigerator
True
TUC-27-LP
8394966
SA
Refrigerator
True
TSSU-60-24M-BST
8383641
SA
Warmer
Hatco
GRSDSDS-36-D
5528201438
SA
Warmer
Hatco
6RTHS
5416041435
SA
Toaster
Prince Castle
297-240
KJDL051426X
SA
Holding Unit
Duke
FWM34-22.57
10143446
SA
Fryer
Fry Master
FMPH255SE
1006II0035
Q
Heavy Duty Gas grill with Stand
Wolf Model
AGM72

PM Intervals Q = Quarterly SA = Semi-Annual

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