Att A - Response Template.docx

DOCX document 35 KB Posted

Attached to
Payment Processing ServicesBid Documents State and local contract opportunity
Solicitation number
26-86377
Issued by
Marion County, Indiana

About this file

This is a response template document for RFI 26-86377, a Request for Information issued by the State of Indiana. The template provides structured guidance for vendors responding to the RFI and requests information across multiple categories including solution description, approach and deliverables, project timeline, background and experience, company structure, references, training and certification, security, and costs. Respondents must complete all blue-shaded sections and document any attachments by section and question. The RFI requires applicants to demonstrate qualifications related to implementation of similar systems, particularly in other states, and requests a minimum of three client references with preference given to state government clients and those with locations near Indianapolis where site visits may be arranged. Each reference must include the client's legal name, industry, address, contact information, time period of service, and a description of services provided.

The template requires respondents to detail estimated costs for creating the proposed environment, including one-time and recurring costs, as well as change management methodology and software upgrade processes. Applicants must describe their security policies and disaster recovery or business continuity plans and explain how these conform to the State of Indiana's security policy. Additionally, respondents must provide information on training programs and certifications available to meet industry requirements. The template emphasizes the importance of organizational capabilities, experience, and resources in ensuring successful implementation of the proposed solution.

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Other files attached to Payment Processing ServicesBid Documents, newest first.
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Att B - Q&A Template.xlsx XLSX spreadsheet
Att C - AI - Technical Questions.docx DOCX document
Att D - Infrastructure Overview.docx DOCX document
RFI 26-86377 Main Document.pdf PDF

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Text version

RFI 26-86377

ATTACHMENT A

RESPONSE TEMPLATE

INSTRUCTIONS

· Please supply requested information in the blue-shaded areas and indicate any attachments that have been included.

· Document all attachments with which section and question they pertain to.

THE SOLUTION

· Description of the solution to satisfy the requirements established in the RFI.

APPROACH AND DELIVERABLES

· Summarize your proposed approach to meet needs addressed and tasks to implement. Describe how your organizational capabilities, experience, resources, and approach can be leveraged to ensure a successful outcome.

PROJECT TIMELINE

· Summarize your proposed project schedule and timeline for implementing the solution and conducting training on the solution consistent with goals as described in this RFI.

BACKGROUND AND EXPERIENCE

· Qualifications related to implementation of similar systems especially in other states.

COMPANY STRUCTURE

· Legal form of the respondent’s business organization, types of business ventures in which the organization is involved, and a chart of the organization.

REFERENCES

· The Respondent must include a list of at least three (3) clients for whom the Respondent has provided products and/or services that are the same or similar to those products and/or services requested in this RFI. Any state government for whom the Respondent has provided these products and services should be included; also to be included should be clients with locations near Indianapolis, as site visits may be arranged. Information provided should include the name, address, and telephone number of the client facility and the name, title, and phone/fax numbers of a person who may be contacted for further information.

Reference One
Enter your response below.

Legal Name of Company or Governmental Entity

Industry of Company

Mailing Address

Telephone Number

Contact Name

Title

Telephone/Fax Number

E-mail Address

Time period in which services were provided

Please describe the service provided to this reference

Reference Two
Enter your response below.

Legal Name of Company or Governmental Entity

Industry of Company

Mailing Address

Telephone Number

Contact Name

Title

Telephone/Fax Number

E-mail Address

Time period in which services were provided

Please describe the service provided to this reference

Reference Three
Enter your response below.

Legal Name of Company or Governmental Entity

Industry of Company

Mailing Address

Telephone Number

Contact Name

Title

Telephone/Fax Number

E-mail Address

Time period in which services were provided

Please describe the service provided to this reference

TRAINING AND CERTIFICATION

· Training provided to use the system and certification(s) available to meet industry requirements.

SECURITY

· Describe your security policy and disaster recovery or business continuity plans and explain how they conform to the State’s security policy (i.e. https://www.in.gov/iot/2394.htm).

COSTS

· Estimated costs to create environment as described in this RFI, which lists the one-time and recurring costs for the proposed solution. Describe change management methodology and software upgrades.

Attachment A, Page 1 of 2

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