Appendix 6.docx

This appendix document outlines the organizational structure of the South Carolina Education Lottery (SCEL), detailing a hierarchical framework under a Chief Executive Officer overseeing 152 total personnel across multiple departments. The organization includes a Chief Financial Officer managing 16 staff members responsible for finance operations, claims processing, and financial administration; a Chief Information Officer directing 19 personnel overseeing gaming systems, information technology infrastructure, and database development; a Chief Sales Officer commanding 55 employees distributed across coastal, midland, and upstate regional sales divisions; and a Chief of Security and Enforcement supervising 32 staff members managing security operations and draw studio activities. Additional leadership positions include the Chief Human Resources Officer (3 personnel), Chief Legal Counsel (5 personnel), Chief Marketing Officer (9 personnel), Chief Product Officer (5 personnel), and Chief of Retailer Licensing (6 personnel). The organizational design supports SCEL's comprehensive lottery operations platform, which manages approximately $2.46 billion in annual lottery sales across 4,032 retail locations statewide and 24 non-retailer terminal locations distributed throughout Richland, Greenville, Berkeley, and Charleston counties.

The document reflects SCEL's operational complexity in managing multiple game types including Pick 3 and Pick 4 with Firball options, Palmetto Cash 5, Cash Pop, PowerBall, PB Xs and Os, and MegaMillions, with instant tickets representing 68 percent of revenue and online games comprising 32 percent. The organization maintains cyber insurance coverage through Beazley Breach Response 5.0 with a $5 million policy aggregate limit and $5 million breach response limit effective through December 31, 2026. The retailer licensing function manages a comprehensive database with sequential file number assignment, status tracking across multiple categories, role-based access controls, audit logging, and dual-approval workflows for electronic funds transfer banking information, while supporting processing portals for new applications, ownership changes, and annual renewals with automated differentiation between chain retailers and corporate entities.