APG-SC-22-010 E911 - PWS 5232022.docx

Performance Work Statement (PWS)

Computer Aided Dispatch Enhanced 9-1-1 (e911)

23 May 2022

Table of Contents

1 Introduction This is a non-personal services contract to provide Computer Aided Dispatch (CAD) Enhanced 9-1-1 (e911) software, upgrades, maintenance and relocation services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS.

1.1Background Aberdeen Proving Ground (APG) is located in Maryland, and is spread-out in four locations to include APG North, APG South, Adelphi Laboratory Center, and Blossom Point and consists of approximately 75,580 acres and 1,702 buildings. The workforce has more than 23,000 military, civilian and contactor employees whom are responsible for numerous technical achievements in military intelligence, medical research, engineering, and computer technology. There are approximately 2,000 resident family members.

In September 2013, Directorate of Operations (DoO), Aberdeen Proving Ground (APG) acquired, in accordance with (IAW) U.S. Army and Department of Defense (DoD) RMF requirements, a CAD solution software, hardware, and license[s]., which provided a CAD solution utilizing proprietary/trademark software designed specifically to the DoO’s mission requirement. This solution has been successfully deployed and maintained since its implementation

1.2 Description of Supplies/Services/Objectives

The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives.

The Contractor shall provide the APG Directorate of Operations with a , cloud based solution of Azue.gov or equal that has been designed to, and capable of, being installed and operational on the Army NIPR-net. The Contractor shall provide an Emergency Management (EM) e911solution, thru secure data center site, Azure.gov. This solution is to include CAD, NG9-1-1, Mapping, AVL, Mobility, Voice/call recording, texting, ProQa, and Fire Station Alerting for Aberdeen Proving Ground, Directorate of Operations Emergency Communications centers. This service will need to include all personnel, equipment, supplies, transportation, tools, materials, supervision, other items and non-personal services necessary to support the maintenance and equipment relocation services as required in this Performance Work Statement (PWS), except, for those otherwise stated herein. The Contractor shall perform to the standards in this contract. Contractor will conduct final Acceptance Testing of the solution.

1.3 Type of Contract

The Government will award a firm fixed price contract. All work required to successfully perform the PWS shall be incorporated into the contractor’s overall priced proposal. The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill APG’s Directorate of Operations Emergency services and their component needs, emphasizing innovation and commercial best practices.

1.4 Facility Access. The bulk of the work to be performed under this contract will be performed at an off-site thru a government secure data center via remote access. Additional work in support of the CAD/Omni911 will be performed at on-site facilities/locations within both the Aberdeen and Edgewood Areas as it pertains to the e911 operational readiness and success. The principal place of performance is the Government facilities outlined in this contract

2 Requirements.

2.1 Description of Requirement.

Provide the APG Directorate of Operations with a cloud based system of Azure.gov or equal Computer Aided Dispatch (CAD) and mapping solution that has been designed to, and capable of, being installed and operational on the Army NIPR-net. Provide Web-CAD, voice logging and automatic vehicle location (AVL) licenses. Provide a database capable of recording and maintaining event logs and call recording up to a period of one year.

2.2 Non-Personal Services.

The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.3 Period of Performance (PoP).

2.3.1 Period of Performance (PoP). The PoP consists of 5 years and 6 months.

The PoP is as follows:

2.3.2 Hours of Operation. Due to the nature of the operations, the contractor shall perform services 7 days a week, 24 hours a day.

2.3.3 Federal Holidays. The Contractor’s performance shall perform services 7 days a week and 24 hour basis. This includes federal holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

2.3.4 Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:

Reschedule the work on any day mutually satisfactory.

2.3.5 Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the COR if inclement weather suspends operations within 2 hours.

2.4 Contract Administration and Management

2.4.1 Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.

2.4.2 Collaboration of parts. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

2.4.3 Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.4 Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.5 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

2.4.6 Contracting Officer’s Representative (COR) Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.

2.4.7 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the Department of Defense.

2.4.8 The Contracting Officer Representative Tracking (CORT) Tool. (https://piee.eb.mil/xhtml/unauth/home/login.xhtml ) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.

2.5 Place of Performance.

The bulk of the work to be performed under this contract will be performed at an off-site thru a government secure data center via remote access. Additional work in support of the CAD/Omni911 will be performed at on-site facilities/locations within both the Aberdeen and Edgewood Areas as it pertains to the e911 operational readiness and success. The principal place of performance is the Government facilities outlined in this contract.

2.5.1 The Government will not issue Government Furnished Equipment (GFE) for performance of this contract at a contractor alternate worksite. The Government shall not incur any additional cost nor provide additional equipment for contract performance as a result of the Contractor's implementation of an alternative worksite plan.

2.6 Key Personnel.

2.6.1 Program Manager. The Contractor shall provide a Program Manager who is responsible for the performance of the work. The Program Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the Program Manager shall be provided by the Contractor to the KO. The Government requires 5 years of 911 or emergency service experience and 5 years of experience as a program manager. Resume shall be provided for COR review.

The Program Manager shall be available between 0700 - 1600 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons. The Contractor shall obtain all certifications for access to remote in to government systems. The contractor shall ensure all the certifications and training of contractor personnel are kept current. A list of certified personnel shall be kept current and provided to the COR on a quartley basis.

2.6.2 Technical Support Services. The contractor shall proved and implement a 24/7 incident service desk for service. Any technical support issues shall be responded to within hour (1). Any system degradation shall be reported to the COR in the monthly report.

2.6.3 Residency. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.6.4 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

2.6.5 Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within 14 days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.

2.6.6 As-Builds and Geospatial Information System (GIS). GIS drawings and database files shall remain the property of the Government. The Contractor shall turn over GIS drawings and database files to the COR/ACOR as requested when no longer needed. The contractor or sub-contractor[s] shall not maintain a personal copy of GIS files, all copies or files shall be removed, destroyed, or returned when no longer needed or useable.

2.7 Special Requirements.

2.7.1 Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.

2.7.2 Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles on Aberdeen Proving Ground proper, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.

2.7.3 The Contractor shall provide all information required for background checks to meet installation access requirements, to be accomplished by the installation Provost Marshall Office, Director of Emergency Services, or Security Office.

2.8 Security Training.

2.8.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty (30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.

2.8.2 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.9 Contingency Plan.

The Contractor shall establish, maintain, and implement contingency plans for mobilization and disaster contingencies. Disaster means natural disaster (e.g., earthquake, major storm, flash flood, or hurricane), utility outage, terrorist attack or other special circumstances identified by the Government. This plan shall establish procedures, personnel, and means of maintaining or expanding performance of all PWS requirements in the event of rapid deployment. The plans shall assume no Government support to the Contractor workforce other than for civilian employees to continue operations remotely if facilities are rendered inhabitable. The Contractor shall, within thirty (30) days of contract award, designate in writing a single contact Designated Contingency Coordinator (DCC) within the Contractor’s organization. The DCC shall participate and coordinate with the installation contingency and mobilization planning activities. The DCC shall participate in the installation mobilization planning and execution conferences; and shall modify and maintain appropriate Contractor contingency plans to compliment or enhance corresponding installation plans. The Contractor shall submit all plans to the KO for approval. The contingency plan shall be updated semi-annually.

3 Performance Requirements and Standards

3.1 Provide the APG Directorate of Operations with a cloud based system Azure.gov or equal Computer Aided Dispatch (CAD) and mapping solution that has been designed to, and capable of, being installed and operational on the Army NIPR-net. Provide Web-CAD, voice logging and automatic vehicle location (AVL) licenses. Provide a database capable of recording and maintaining event logs and call recording up to a period of one year.

3.2 Provide Omni9-1-1 design support, system implementation and system maintenance. The Government shall provide all required electrical power, transport and telephony circuits for the proper operation of the Omni911 solution. The vendor will install and maintain a VM infrastructure consisting of hardware and software, and peripherals (keyboard, mouse, and headset).

3.3 Provide new and current software licensing and services, configure, install and test thru a redundant (COOP) CAD/MAP server infrastructure. All operational testing will be conducted on the system via cloud services. Testing must achieve 100% operational capability prior to acceptance by the Government. Location of devices will be determined by Subject Matter Experts (SME), Contractor, and Government thru system architecture provided by Contractor.

3.4 Relocate and configure licensed CAD/Mapping workstations as/when required. Any relocation and configuration required within Aberdeen Proving Ground proper as it pertains to establishing configuration and connectivity of the CAD/Omni911 system, system updates, hardware, or hardware upgrades.

3.5 The Contractor will ensure all hardware, software, and peripherals are fully functional and compliant to meet 100% of the system capabilities as agreed upon.

3.6 Ensure that all hardware/software, Life-cycle, upgrades, updates, patches, and quarterly released Security Technical Implementation Guides (STIGs) will be maintained by Subject Matter Experts (SME), who will assist with System Administration and performance tuning of all CAD/Omni911 system, peripherals, products, and technologies. This can be accomplished via remote access or physically present for onsite mitigation as needed for all system components physical or virtual. Ensure solutions maintain compliance to be operated on Government cloud services in keeping of information assurance requirements including Federal Information Security Management Act (FISMA) and Risk Management Framework (RMF).

3.7 The Contractor will provide direct support to designated APG technical and functional representatives associated with the CAD/Omni911 system in its entirety.

3.8 Maintain all existing CAD/Omni911 licenses and life-cycle throughout the contract Base period and Option years Period of Performance (POP). This will include all purchased CAD/Omni911 software license maintenance and system sustainment support for all modules and capabilities. New software licenses will be normal full price and future license renewals will be at the software maintenance price.

3.9 The Contractor will incorporate the costs of providing and maintaining ProQa Paramount licensing and annual training.

3.10 Provide relevant training as it applies to system hardware, software, and operations thru policy, procedure development, implementation, and training documentation development.

3.11 The Contractor will conduct designing, testing, implementation, integration, and evaluation of public safety systems. Provide Next Gen 911 (NG911), Computer Aided Dispatch (CAD), Omni911, Fire Station Alerting, Mobile CAD, and AVL.

3.12 The Contractor shall upgrade, patch, and maintain systems and components of the e911 solution specific to system facets, outlined in para. 1.2, that interface with e911 to create a fully operational system as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel.

3.13 The Contractor will maintain knowledge of evolving public safety systems and processes for integration with existing technologies.

3.14 Qualification Standards. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.

3.15 The Contractor will incorporate the costs of the Internet Service Provider (ISP) into the Base year and four (4) Option years of the sustainment contract. The ISP includes two (2) Fiber Optic connections (minimum1Gbps Port basic Bandwidth100Mbps) at the Primary and Backup 911 Emergency Communications centers and two (2) Fiber Optic connections (minimum1Gbps Port basic Bandwidth 50Mbps) at the Aberdeen/Edgewood Fire Stations.

3.16 The Contractor will respond to any system degradation or outage as per documented requirements. The contractor shall provide and implement a 24/7 incident service desk for service when there is system degradation.

3.17 Contractor is responsible for answering technical questions via telecom, site surveys, incident ticketing system, and electronic communications.

3.18 Provide Instructure Support responsible for the network software, hardware, and peripherals; servers, switches, backup systems, and firewalls twenty-four (24) hours of the day, seven (7) days a week. Contractor will support cloud services as it pertains to their system purview.

3.19 The Contractor will maintain system Joint Interoperability Test Command (JITC) approvals for the duration of the contract.

3.20 The Contractor will provide training for a minimum of five (5) administrators but not to exceed ten (10). The training sessions will be arranged accordingly to meet the schedule requirements of users based on the Government employee position schedule. The administrator training, for the COTS CAD and Omni9-1-1 applications, will be scheduled accordingly and in conjunction with Administrator availability. Typically best training period for 911 Emergency Communications Center Dispatchers and Administrators will be during the core hours Monday-Friday.

3.21 Contractor training requirements: Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC training is available at the following website: https://www.cdse.edu/Training/Operations-Security (Duration: 45 minutes).

3.22 Contractor performance standards and objectives will be accomplished at 100% to achieve full performance potential of the CAD and Omni911 system (software, hardware, and peripherals’).

4 Performance Requirements Summary (PRS) Matrix.

Required Services

# 1.

Contractor shall ensure all work accomplished meets the standards as described in the performance requirements and standards.

*Daily: 1m 26s *Weekly: 10m 4s *Monthly: 43m 49s *Quarterly: 2h 11m 29s *Yearly: 8h 45m 56s

# 2.

The Program Manager shall be available after normal duty hours to serve as the central point of contact for the Contractor. 24/7 service desk available to resolve technical failures or latencies that impact daily operations.

Required Services

#3.

Contractor shall upgrade, patch, and maintain systems and components of the e911 solution that interface the e911 solution in its entirety.

*Daily: 1m 26s *Weekly: 10m 4s *Monthly: 43m 49s *Quarterly: 2h 11m 29s *Yearly: 8h 45m 56s

Daily operational observance conducted by Gov employees at sys. Locations. Inspections and complaint validations performed by the COR.

Contractor compliance rate shall be utilized as objective evidence of contract compliance and documented into the CPAR System.

#4.

Contractor shall develop and maintain a Quality Control Plan approved by the KO.

# 5.

Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

Employee conduct complies with 41 U.S.C. 423, Procurement Integrity, IAW PWS para. 2.4.3.

Zero Deviation from performance standard.

Required Services

#6.

The Contractor shall establish, maintain, and implement contingency plans for mobilization and disaster contingencies.

#7.

Contractor will ensure that the certifications and training of contractor personnel are kept current. Copies of these certifications will be provided to the COR.

The Contractor shall perform IAW PWS, para. 1 and 2.6.1.

Zero Deviation from performance standard (Risk assessed high risk).

4.1 Government Quality Assurance Surveillance Plan (QASP).

The government shall evaluate the contractor's performance under this contract in accordance with a QASP required of all service contracts. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards described. The QASP defines the performance standards and the maximum acceptable defect rate[s]. QASPs are considered to be "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation. The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to contract requirements, the Contractor correct the deficiency at no additional cost to the Government.

4.2 Quality Control Plan (QCP). Quality control is the responsibility of the Contractor. The Contractor shall develop, implement, and maintain an effective quality control program which shall be documented in a QCP to ensure services are performed IAW this PWS. The Contractor shall develop and implement procedures to identify and prevent the recurrence of defective services. The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The Contractor's QCP shall include a separate section, which addresses the Contractor's method of managing quality of work. The QCP shall include a description of oversight to address services listed in this PWS, and a description of the methods to be used for identifying and preventing deficiencies in the quality of services performed. The plan shall include a description of the Contractor’s inspection system that is specific to areas to be observed on a scheduled and unscheduled basis, frequency of inspections. The Contractor shall develop, maintain, and submit a QCP to the KO for acceptance within thirty (30) calendar days after the contract is awarded. The Contractor shall submit any proposed changes in the QCP to the KO for written approval five (5) working days prior to implementation.

5 Common Levels of Service (CLS) The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions of the Base Operations specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

The Contractor shall ensure that all work meets or exceeds the specifications for the listed CLS.

6 Deliverables

Quality Control Plan, para. 2.4.7

Initial: within 30 days of contract award Updates: All QCP updates shall be accepted by the KO

6.2 ENTERPRISE-WIDE CONTRACTOR MANPOWER REPORTING APPLICATION (eCMRA)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this task order via the SAM.gov secure data collection site. The contractor is required to completely fill in all required data fields within the SAM.gov using the following web address: http://www.sam.gov

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.sam.gov

To fulfill this Army reporting requirement, the following information is provided:

Contractor Manpower Reporting (CMR): The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall supply all the information in the format using the following web address https://contractormanpower.army.pentagon.mil. The required information includes: (1) Contracting Office, KO, or COR; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor’s name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Contractors may use a direct extensible markup language (XML) data transfer to the database server or fill in the fields on the website. The XML direct transfer is a format for transferring files from a Contractor’s system to the secure website without the need for separate data entries for each required data element at the website. The specific formats for the XML direct transfer may be downloaded from the website.

7 Applicable Directives, Publications

7.2 Publications

ACC PAM 70-1 Interim Army Contracting Command – Contracting Officer’s Representative Policy Guide ANSI Z87.1-2003 Practice for Occupational and Educational Personal Eye and Face Protection Devices ANSI/ASQC-Z1.4 National American Standard

AR 200-4 Cultural Resources Management AR 200-5 Pest Management

AR 608-10 Child Development Services AR Directive 2014-23 Conduct of Screening and Background Checks for Individuals Who Have Regular Contact with Children in Army Programs 29 CFR Part 1910 Occupational Safety and Health Standards

Clean Water Act (CWA) Comprehensive Environmental Response, Compensation, and Liability Act (CERCLA)

DA PAM 385-40 Army Accident Investigations and Reporting

DoD Directive 5500.7-R Joint Ethics Regulation

Federal Standard #313 Material Safety Data and Disposal Data for Hazardous Materials Furnished to Government Activities Federal Standard #595 Colors

Disposal Act (SWDA) of 1976, as amended, including Subtitle D

7.3 Definitions

7.3.1 Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

7.3.2 Contracting Officer’s Representative (COR). An employee of the U.S. Government appointed by the KO to help administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

7.3.3 Deliverable. Anything that can be delivered; can include non-manufactured things, such as meeting minutes or reports.

7.3.4 Hardware. A tangible item that is functionally complete for its intended purpose, durable, nonexpendable, and needed for the performance of a contract. Hardware is not intended for sale, and does not ordinarily lose its identity or become a component part of another article, when put into use.

7.3.5 Government Property. All property owned or leased by the Government. Government property includes both Government-furnished property and Government purchased Contractor-acquired property. Government property includes material, equipment, special tooling, and special test equipment. Government property does not include intellectual property and software.

7.3.6 Key Personnel. Contractor personnel evaluated in a source selection process and are used in the performance of a contract. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons who are listed in the proposal. The prime Contractor is responsible for performance of all subcontractors.

7.3.7 Loss of Government Property. Unintended, unforeseen or accidental loss, damage, or destruction of Government property that reduces the Government’s expected economic benefits of the property. Loss of Government property does not include occurrences such as purposeful destructive testing, obsolescence, normal wear and tear, or manufacturing defects. Loss of Government property includes, but is not limited to:

a. Items that cannot be found after a reasonable search

b. Theft

c. Damage resulting in unexpected harm to property requiring repair to restore the item to usable condition, or

d. Destruction resulting from incidents that render the item useless for its intended purpose or beyond economical repair.

7.3.8 Performance Requirements Summary (PRS). Identifies the required services and standards of the contract that will be evaluated by the Government to ensure contract performance standards are met by the Contractor.

7.3.9 Quality Assurance (QA). Verification that services being performed by the Contractor are IAW acceptable standards.

7.3.10 Quality Assurance Surveillance Plan (QASP). An organized document written by the Government specifying the surveillance methodology used for surveillance of Contractor performance.

7.3.11 Standard. A measure of comparison; an acceptability criterion; a benchmark or yardstick against which a service will be measured.

7.3.12 Subcontractor. One that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

7.3.13 Wide Area Work Flow (WAWF). A secure web based system for electronic invoicing, receipt, and acceptance. WAWF allows Government vendors to submit and track invoices and receipt or acceptance documents over the web allowing Government personnel to process those invoices in a real-time, paperless environment.

7.3.14 Work Day. The number of hours per day the Contractor provides services IAW the contract.

7.3.15 Work Week. Monday through Friday, unless specified otherwise.

7.4 Acronyms

CAP Contractor Acquired Property

DCMA Defense Contract Management Agency

EM Engineering Manual, U.S. Army Corps of Engineers (USACE)

GFP Government-Furnished Property

PPIRS Past Performance Information Retrieval System

7.5 Government-Furnished Material (GFM)/Property (GFP)/Equipment (GFE): No Government furnished equipment will be provided.

7.5.1 Utilities. The Government will provide access to water and electrical services. The Contractor shall obtain written approval from DPW prior to installing connections and meters. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

7.5.2 Contractor-Furnished Material (CFM)/Property (CFP)/Equipment (CFE). All Contractor furnished, material, property and equipment shall meet applicable Federal, State, local, DOD and Army laws, codes, and regulations. Examples are provided below:

7.5.3 Contractor-Furnished Material and Responsibilities. The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract.

7.5.4 Contractor-Furnished Items. The Contractor shall provide all facilities, vehicles, equipment, parts, tools, fuel, oil, materials and any other items required to perform all Contract requirements. The Contractor's property shall be operational as intended by the manufacturer, and be safe, clean, and suitable for use at a military installation. All Contractor furnished property and equipment are subject to KO inspection at all times.

7.5.5 Identification of Contractor Vehicles and Trailers. The company name shall be displayed on each of the Contractor’s vehicles and trailers in a manner and size that is clearly visible. All vehicles and trailers shall display a valid State license plate and meet current local and State vehicle registration requirements.

7.5.6 The Contractor shall remove all vehicles, trailers and equipment from the installation at the end of each workday, unless otherwise directed by the KO.

7.5.7 The Contractor's…