Amendment One - Timeline.pdf
PDF 217 KB Posted
- Attached to
- ITS86 RFQ for SaaS Customer Support System
- Solicitation number
- BD-27-1059-MAOIG-MAOIG-132094
- Issued by
- Massachusetts
About this file
This is an amendment to the timeline for RFQ 2027.02 - Customer Service Ticketing Portal issued by the Massachusetts Office of the Inspector General. The RFQ seeks responses for a SaaS customer support system, with inquiries to be submitted to rfr.responses@mass.gov. The original deadline to post responses to inquiries received has been amended from August 17, 2026 to August 24, 2026. The deadline for submitting proposal responses has been extended from August 24, 2026 to August 31, 2026.
No additional information regarding pricing terms, contract duration, renewal options, set-asides, funding sources, or other salient financial and administrative details is contained within this amendment document.
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Text version
August 17, 2026
TIMELINE AMENDMENT
RFQ 2027.02 - Customer Service Ticketing Portal
The Office of the Inspector General has updated the date to post responses to inquiries received to the RFQ 2027.02 - Customer Service Ticketing Portal, please see changes below:
• Deadline to post responses August 17, 2026 o AMENDMENT – New date to post responses is August 24, 2026
• Deadline to submit Responses (proposals) for the RFQ due by August 24, 2026 o AMENDMENT - New deadline date is August 31, 2026
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