AITB2702 - IPRO ITB1463 _SPECS.docx
DOCX document 206 KB Posted
- Attached to
- Security Services in Boise and Caldwell, Idaho
- Solicitation number
- 1463
- Issued by
- Ada County, Idaho
About this file
This Invitation to Bid (ITB) document is issued by the Idaho Department of Health and Welfare seeking security guard services at departmental offices in Boise and Caldwell, Idaho. The Department requires on-site security services and nightly surveillance passes at multiple locations to protect state facilities, resources, clients, and employees. Location List A comprises the Westgate Offices (1720 Westgate Drive, Suites A-D, Boise) and Caldwell Office (3402 Franklin Road, Caldwell) and requires full-time, unarmed on-site security officers working 8:30 a.m. to 5:00 p.m. Mountain Time on regular business days, excluding weekends and state holidays. Location List B requires nightly surveillance passes at the Westgate Offices between 9:00 p.m. and 6:00 a.m., 365 days per year. Questions must be submitted by Friday, October 30, 2026, at 11:59:59 p.m. Mountain Time. The ITB closing date is Friday, November 6, 2027, at 5:00 p.m. Mountain Time, with bid opening on Monday, November 9, 2027, at 10:00 a.m. Mountain Time. The initial contract term is five years, from November 16, 2026, to November 15, 2031, with possible extensions by mutual written agreement not to exceed five years total.
The contract will be awarded on a fixed unit cost, indefinite quantity basis to the responsive, responsible bidder with the lowest total cost. Bidders must complete a Bid Schedule Excel spreadsheet with fully-burdened rates including overhead, salaries, administrative expenses, and profit, with costs remaining firm throughout the contract life unless extenuating circumstances warrant modification. The contractor must provide all uniforms, equipment, vehicles, and weapons (standard .38 caliber or 9mm pistols only), maintain comprehensive liability insurance with limits of $1,000,000 per occurrence and $2,000,000 aggregate, and supply workers' compensation coverage. The contractor must develop a Quality Assurance Plan within 30 days of contract execution and submit daily shift reports and incident/accident reports to the Department's Facilities Services Manager. Criminal history background checks compliant with IDAPA 16.05.06 are required for all officers, employees, and subcontractors, and all personnel must maintain CPR and First Aid certifications along with weapons training and concealed carry permits. Invoicing occurs monthly within 30 days after the billing period, with payment processed within 30 days of receiving complete documentation.
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STATE OF IDAHO
IDAHO DEPARTMENT OF HEALTH & WELFARE
Invitation to Bid (ITB) AITB2702 / IPRO ITB1463
Security Services in Boise and Caldwell, Idaho
Date of Issuance: 10/23/2026
TABLE OF CONTENTS
| ITB Administrative Information | 1 | |
| 1 | PURPOSE | 2 |
| 2 | GENERAL INFORMATION, solicitation instructions, standard terms and conditions AND SPECIAL TERMS AND CONDITIONS | 2 |
| 3 | INQUIRIES | 2 |
| 4 | PRE-BID CONFERENCE - RESERVED | 3 |
| 5 | BACKGROUND | 3 |
| 6 | ORGANIZATION, Key Personnel and Qualifications - reserved | 4 |
| 7 | SPECIFICATIONS / scope of work | 4 |
| 8 | COST AND BILLING PROCEDURE | 8 |
| 9 | SUBMISSION REQUIREMENTS | 9 |
| 11 | AWARD | 10 |
| 12 | Reporting requirements | 11 |
| 13 | Subcontractors | 11 |
| 14 | Insurance Requirements | 11 |
| 15 | other riders as necessary | 13 |
| ATTACHMENT 1-BIDDER QUESTIONS | 15 | |
| Attachment 2-STATE OF IDAHO CONTRACT TERMS AND CONDITIONS WITH ARTICLE 6 | 17 | |
| Attachment 3-STATE SIGNATURE PAGE | 34 | |
| ATTACHMENT 4-MODIFICATION AND EXCEPTION FORM | 35 | |
| ATTACHMENT 5-COVER FORM | 36 |
ITB Administrative Information
| ITB Title: |
| Security Services in Boise and Caldwell, Idaho |
| ITB Project Description: |
| The Idaho Department of Health and Welfare (Department) is seeking bids for security guard services at Department offices in Boise and Caldwell, Idaho. |
ITB Lead:
Grace Helie Grants/Contracts Officer grace.helie@dhw.idaho.gov
Submit sealed Bid to:
Submit electronically via IPRO
Electronic Submission:
IPRO LOGIN
| Deadline To Receive Questions: |
| Friday, 10/30/2026,11:59:59 p.m. Mountain Time |
| ITB Closing Date: |
| Friday, 11/06/2027, 5:00 p.m. Mountain Time |
| ITB Opening Date: |
| Monday, 11/09/2027 10:00 a.m. Mountain Time |
Microsoft Teams Meeting ID: 238 119 790 954 897 Passcode: DK6wG2vq
| Initial Term of Contract and Renewals: |
| The initial term is anticipated to be five) (5) years, 11/16/2026 to 11/15/2031. Upon mutual, written agreement, the Contract may be amended or extended. The total Contract term, including all extensions, is not anticipated to |
exceed five (5) years.
PURPOSE
The Idaho Department of Health and Welfare (Department’s) Division of Management Services is seeking on-site security guard services at the Department offices located in Boise and Caldwell, Idaho, as described below.
GENERAL INFORMATION, solicitation instructions, standard terms and conditions AND SPECIAL TERMS AND CONDITIONS This Solicitation is issued by the state of Idaho (the “State”) via IPRO:
(https://purchasing.idaho.gov/vendor-resources/). The ITB Lead is the only contact for this Solicitation. All correspondence regarding this ITB shall be in writing. In the event that it becomes necessary to revise any part of this ITB, amendments will be posted at IPRO. It is the responsibility of the Bidder to monitor IPRO for any updates or amendments. Any oral interpretations or clarifications of this ITB shall not be relied upon. All changes to this ITB must be in writing and posted at IPRO to be valid. Alternate Bids are not allowed.
The current version of the Solicitation Instructions to Vendors is incorporated by reference into this Solicitation, and attached or referenced in any resulting Contract, as if set forth in their entirety. This document can be downloaded at https://purchasing.idaho.gov/vendor-resources/; or copies obtained by contacting the Division of Purchasing at 208-327-7465 or purchasing@adm.idaho.gov. Failure by any Bidder to obtain a copy of this document or the State of Idaho Contract Terms and Conditions with Article 6 - Attachment 2 shall in no way constitute or be deemed a waiver by the State of any term, condition or requirement contained in the referenced documents; and no liability will be assumed by the Department for an Bidder’s failure to consider the State of Idaho Standard Contract Terms and Conditions and Solicitation Instructions to Vendors in preparing its response to the solicitation.
SPECIAL TERMS PRECEDENCE: The State of Idaho Contract Terms and Conditions with Article 6 have been adapted for use by the Department of Health and Welfare and are included with this Solicitation as Attachment 2.
For the purposes of this Solicitation and the resulting Contract, the term “Bidder” and “Contractor” are used interchangeably. The resulting Contract will refer to “Contractor.”
INQUIRIES
Questions or other correspondence must be submitted in writing to the ITB Lead listed below. QUESTIONS MUST BE RECEIVED BY 11:59:59 P.M. Mountain Time ON THE DATE LISTED IN THE ITB ADMINISTRATIVE INFORMATION. Written questions must be submitted using Attachment 1, Bidder Questions. Official answers to all written questions will be posted on IPRO as an amendment to this ITB.
| ITB Lead: | Grace Helie | |
| E-mail: | grace.helie@dhw.idaho.gov |
Any questions regarding the State of Idaho Standard Contract Terms and Conditions found in this ITB (Attachment 2) must also be submitted in writing, using Attachment 1, Bidder Questions, by the deadline identified in the ITB Administrative Information. The State will not consider proposed modifications to these requirements after the date and time set for receiving questions. Questions regarding these requirements must contain the following:
1. The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).
2. Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.
3. Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.
3.1 Vendor Proposed Modifications and Exceptions to Requirements, Terms, and Conditions.
3.1.1 In the event that a Bid contains modifications or exceptions to any Solicitation requirements, terms, or conditions, they must be identified and submitted on (Attachment 4) – Modification and Exception Form, and must contain the following:
1. The rationale for the specific requirement being unacceptable to the party submitting the question (define the deficiency).
1. Recommended verbiage for the State’s consideration that is consistent in content, context, and form with the State’s requirement that is being questioned.
1. Explanation of how the State’s acceptance of the recommended verbiage is fair and equitable to both the State and to the party submitting the question.
0. The State will not consider any modifications or exceptions that are not identified specifically on (Attachment 4) – Modification and Exception Form and submitted after the Question deadline.
0. The State has sole discretion to determine if the modifications or exceptions submitted by a Bidder would result in a material change or otherwise threaten the integrity of the procurement process. Pursuant to IDAPA 38.05.01.084, the State may only negotiate non-material modifications or exceptions. Modifications or exceptions which the State determines to be material, or which otherwise threaten the integrity of the procurement process, will not be accepted or negotiated.
0. Except as otherwise provided within the Solicitation, the State will not consider modifications or exceptions to the requirements, terms, or conditions which are proposed after the ITB Question deadline.
0. Discussions with individual Bidders (including the utilization of one or more rounds of Best and Final Offers [BAFO] and/or Negotiations) solely related to sections 3.1 through 3.1.5 may be conducted in accordance with IDAPA 38.05.01.083 and .084, as determined by the State to be in its best interest. NOTE: Bidders should submit their best Bids initially as there is no guarantee that the State will conduct any discussions.
0. Bids which condition the Bid based upon the State accepting other terms and conditions not found in the ITB, or which take exception to the State of Idaho Contract Terms and Conditions with Article 6, will be found non-responsive, and no further consideration of the Bid will be given.
PRE-BID CONFERENCE -
There will be no Pre-Bid Conference for this ITB.
BACKGROUND
The Department has multiple locations in the Treasure Valley area that provide a variety of services to western Idaho communities such as, determining eligibility for food stamps or medical benefits, child support enforcement, Medicaid eligibility and benefits, adult and children’s mental health, adult and children’s developmental disabilities programs, and child protection. Each office delivers multiple types of these services to the public.
Security surveillance services are required for the safekeeping of State facilities and resources at the designated Department locations.
Incidental security services are required to protect clients, employees and/or the public and to mitigate specific types of threats made by individuals or groups. These services may be required full-time or within twenty-four (24) hours’ notice with indefinite periods of assignment at one (1) or more locations. Multiple officers may be required depending on the nature and severity of the incident. Requirements will vary at each location based on the service, Department staffing, nature of threat (if any), and risk assessment by the Department’s designated contact in conjunction with law enforcement or other security officials.
Armed officers may be requested in extreme circumstances. The Department will use an assessment process to evaluate the threat, the background, and the actions of the individual(s) making the threat prior to requesting armed officer services.
Location List A The locations below require a full-time on-site security officer as specified in the requirements in Scope of Work (SOW) section 7.II.A. of this RFP. The officer’s physical location will generally be in a main lobby between the designated hours of 8:00 a.m. and 5:00 p.m. Mountain Time. The Department will provide general guidelines to the officer on-site which may be modified at any time based on an identified need. The Department’s West Hub Facilities Manager will be the primary point of contact for daily operations for all locations of the West Hub. Under certain circumstances a Department designee will be assigned to manage a security incident.
· Westgate Offices - 1720 Westgate Drive, Suite A and D, Boise, Idaho
· Caldwell Office - 3402 Franklin Road, Caldwell, Idaho
Location List B Nightly surveillance passes are required at the following location.
· Westgate Offices - 1720 Westgate Drive, Suite A, B, C and D, Boise, Idaho
The Offeror should note that state and federal funding and/or policy changes will cause fluctuations in the Department’s funding and or the service needs.
ORGANIZATION, Key Personnel and Qualifications – RESERVED
SPECIFICATIONS / scope of work
| I. | General Requirements |
| A. | The purpose of the Contract is to ensure the health and safety of clients, employees and the public on State properties by actively or passively deterring violent or aggressive behaviors. |
| B. | The Contractor must: |
| 1. | Maintain knowledge of appropriate federal, state, and local statutes and ordinances and regulatory requirements regarding security and surveillance practices, including but not limited to periodic updates provided by the Idaho Department's designated contact. |
2. Ensure personnel meet high standards of appearance and demeanor, that go beyond basic hygiene and casual grooming and must, at all times, treat clients, Department staff, and the general public with the utmost courtesy and respect
3. Take immediate action, including immediate replacement of an officer, if required, to bring into compliance deficiencies found by the Department. Should the Department determine a contracted officer has not complied with any part of the Contract, the Department will inform the Contractor in writing within five (5) business days of the determination.
4. Collaborate with the Department to develop a transition plan to ensure services are smoothly transitioned to the Department or another contractor at the end of the Contract.
| II. | General Security Services |
| A. | The Contractor must: |
| 1. | Ensure the protection, safeguarding, and confidentiality of Department resources on State properties by active or passive means. |
| 2. | Have security officers available for the required geographic areas below: |
| a. | Location List A: The locations below must have an unarmed, full-time, on-site security officer, 8:30 a.m. to 5:00 p.m. Mountain Time (MT). This is an eight and a half (8.5) hour shift with an unpaid half (.5)-hour lunch. The Contractor must ensure officers remain on the office campus during their lunch, in case a safety situation occurs. Whether on-site or off-site during lunch, the officer's cell phone must remain on in ordrer to be reached in case of an emergency. The officer must be on-site on all regular business days. Regular business days exclude weekends and state holidays listed at https://www.idaho.gov/government/state-holidays/ for the following locations: |
| i. | Westgate Offices - 1720 Westgate Drive, Suites A-D, Boise, Idaho. |
ii. Caldwell Office - 3402 Franklin Road, Caldwell, Idaho.
| b. | Location List B: The location below must have nightly surveillance passes and a check of every exterior door to ensure they are closed and locked, between 9:00 p.m. and 6:00 a.m. MT, three hundred sixty-five (365) days per year for the following location: |
| i. | Westgate Offices - 1720 Westgate Drive, Suites A-D in Boise, Idaho. |
3. Respond to all alarm conditions or Department staff requests for assistance.
4. Ensure all officers have the ability and credentials to be armed in case a situation justifies the action. The Department may request the Contractor to have an officer armed and will communicate the request twenty-four (24) hours in advance. There may also be instances when the officer must transition to being armed during a shift and will need to retrieve their weapon immediately if requested by Department.
5. Notify appropriate law enforcement officials that a contracted officer is on-site, prior to Department required occupation of the site.
6. Enforce control over unauthorized removal of property, documents, or other vital material as identified by the Department's designated contact.
7. Use measures consistent with established security efforts to deter persons attempting to endanger others, cause damage, or gain unauthorized access to any of the Department's facilities or resources.
| 8. | Walk the exterior of the office a minimum of every 2 (two) hours to ensure: |
| a. | Access doors are closed, locked, etc. depending on type of entry. |
b. Customer parking lot is safe and secure.
c. Department motor pool lots are safe and secure.
9. Report to the Department's Facilities Services Manager anything unusual, any facility-related issues, safety hazards, etc.
10. Walk the interior of the building two (2) times per day to ensure employee safety.
11. Provide incidental security services for locations listed in SOW II.A.2 during the hours assigned and for additional hours, days, or weeks as requested by the Department's designated contact.
12. Respond and provide assistance in security and safety-related situations.
13. Use physical force, when necessary, while interceding to stop a physical attack upon another person, at a minimum while protecting clients or Department staff from harm.
14. Maintain surveillance of offices and surrounding properties for persons known or unknown to the Department and who may be considered threatening to Department staff or clients.
15. Notify law enforcement and emergency response personnel without unnecessary delay when circumstances warrant.
16. Foster current, effective working relationships with law enforcement and other emergency personnel in each location.
17. Cooperate with and assist law enforcement agencies during incidents or investigations, as needed.
18. Assume additional security-related responsibilities, though not specifically detailed herein, as required by the Department’s designated contact.
19. Employ non-violent methodologies to de-escalate potentially unsafe situations with or between clients, Department employees, and the public.
| Ill. | Nightly Surveillance Services |
| A. | The Contractor must: |
| 1. | Make one (1) surveillance pass nightly between 9:00 p.m. and 6:00 a.m. MT at the Westgate Offices. |
| a. | Surveillance passes must be made from varying entrances and egresses at varying times each night. |
2. Surveillance passes must be in a marked vehicle.
3. Surveillance requires visual inspection of the buildings and physical inspection of doors and gates to ensure they are secure. If doors and gates are unsecured, the officer must contact the Department's designated contact. Officer(s) must remain at the site to accompany the Department's designated contact on a walkthrough of the building and until the building is secured.
1. Provide Department required shift reports to the Department's Facilities Services Manager or designee documenting the nature of the pass and anything that should be brought to the attention of the Department's designated contact.
1. Contact law enforcement and the Department's designated contact to notify them of broken windows, open doors, or signs of unlawful entry; or upon sighting intruders.
1. Respond to door alarms at the request of the Department's designated contact.
| IV. | Uniforms and Equipment |
| A. | The Contractor must: |
| 1. | Supply uniforms and equipment necessary to provide the services required by the Contract. This equipment must include, but not be limited to vehicles and weapons. |
| a. | Uniforms are required for both on-site and surveillance officers. The uniforms must be the same for all officers to clearly identify officers to employees, contractors, or police. |
b. The vehicles used for surveillance must have communication equipment which allows the officers to contact local law enforcement and the Department's designated contact.
c. "Weapon" is expected to mean a standard issue peace officer's gun such as a .38 caliber or 9 mm pistol. No automatic weapons or explosive devices are allowed.
d. Vehicles and communications equipment must be adequate to carry out the requirements of the Contract.
B. The Department will provide a cell phone to all full-time officers to use while on duty and return at the end of each shift.
| V. | Security Staff Training |
| A. | The Contractor must: |
| 1. | Maintain training for all officers assigned to the Contract. Training must include: |
| a. | Reporting requirements; |
b. Security methodology;
c. Protocols in protecting people and facilities, including weapons training;
d. Non-violent crisis intervention; and
e. General procedures required by the Department at each office. The Department will provide emergency evacuation policies for each location and program/service orientation documents.
2. Conduct annual fitness testing of officers assigned to the Contract. Officers must be able to walk, run (if necessary), stand and sit as may be required by the situation.
3. Armed officers must have weapons training and concealed carry permits.
| VI. | Records and Documentation |
| A. | The Contractor must: |
| 1. | Submit a Daily Activity Report and, if needed, Incident/Accident Report(s) to the Department's designated contact detailing events and activities by the end of each shift and immediately following any incident responses. |
| 2. | Prior to the officer commencing work at any Department location, whether in an on-site or surveillance capacity, provide to the Department's designated contact: |
| a. | Certification on company letterhead, signed by an authorized company representative, affirming the officer has met all the hiring and training requirements as set forth in the Contract. |
b. Verification of training and certification in cardiopulmonary resuscitation (CPR) and First Aid for the officer.
c. Verification of weapons training and concealed carry permits.
| VII. | Quality Assurance |
| A. | The Contractor must develop and maintain a fully developed Quality Assurance Plan (QAP) which demonstrates quality service is a top priority for the Contractor. The QAP must include how the Contractor intends to: |
| 1. | Monitor security personnel through a high-quality performance system. |
2. Ensure confidentiality regarding Department client matters.
3. Make available, without notice, all services, equipment, or material furnished or utilized in the performance of services for inspection and testing by the Department.
B. A final version of QAP must be submitted to the Department for review and approval within thirty (30) calendar days after the Contract effective date.
| VIII. | Additional Phases/Work Assignments |
| A. | The Department may request that the Contractor provide additional services directly related to the contracted services. The Department will contact the Contractor if additional services are required. The Contractor must work with the Department to develop a work plan and budget based on the additional services. |
COST AND BILLING PROCEDURE
See IPRO. Download the Excel spreadsheet titled “Bid Schedule” found in the Question Section of the related ITB on IPRO. Complete the spreadsheet, upload it back into the appropriate Question Section on IPRO.
Part 1. COST:
The Contract resulting from this ITB will be a FIXED UNIT COST, INDEFINITE QUANTITY Contract.
The Bidder must provide cost per unit amounts for each line item in the Cost Matrix.
The Bidder must provide a fully-burdened rate which must include, but not be limited to, all operating and personnel expenses, such as: overhead, salaries, administrative expenses, profit, supplies.
The cost matrix located on the Bid Schedule includes the Department’s best estimate of number of units for the five (5) year Contract term and is not to be considered a guarantee of actual number of units to be experienced under the Contract. Estimated quantities are for evaluation and award purposes, based on the Department’s best estimate, and are not binding on the Department.
Costs must remain firm throughout the life of the Contract, unless otherwise agreed to by the Department and modifications will only be considered under extenuating circumstances.
Appendix A: Input your Cost Per Unit information in the blue cell. The Subtotal will be automatically calculated by multiplying your Cost Per Unit by the Estimated Number of Units for five (5) years. The FIVE (5) YEAR CONTRACT TOTAL amount will automatically populate. This is the total amount bid for the full five (5) years of the Contract.
Part 2. Billing Procedure:
The Contractor must provide a monthly invoice within thirty (30) calendar days after the end of the billing period. Each invoice must be accompanied by an itemization of expenditures broken down by category as identified in the line items above. Program reports required for invoice processing are detailed in the Report section.
Invoices will be processed for payment no later than thirty (30) calendar days after all required documentation is received. Invoices received with errors or without the required documentation will be returned to the Contractor for correction and resubmission. No invoice will be accepted or paid without required documentation.
The Contractor must ensure information provided in the reports aligns with invoices submitted during the reporting time frame.
The Contractor must provide the following information with each invoice:
1. All Contract services delivered during the billing period, identified by each item as reflected in the budget and the total for each;
2. Total amount billed for the billing period;
3. Contract number;
4. Dates of service;
5. Contractor name, address, phone number, and/or email address; and
6. Invoice number.
Invoices and reports are to be submitted to: [information will be provided in the resulting Contract]
The final invoice must be submitted to the Department no later than thirty (30) calendar days after Contract expiration. Final invoices received without backup/supporting documentation or with errors will be returned to the Contractor for resubmission.
SUBMISSION REQUIREMENTS
9.1 Required Bid Submission Items
Your Bid Submission must consist of the following:
Bid Schedule See IPRO. Download the Excel spreadsheet titled “Bid Schedule” found in the Question Section of the related ITB on IPRO. Complete the spreadsheet, upload it back into the appropriate Question Section on IPRO. Do not submit your Bid on any other form. Submitting your Bid on a form different than the Bid Schedule will cause your Bid to be rejected as non-responsive.
State Signature Page The State Signature Page must be completed and submitted as part of your Bid. The State Signature Page is Attachment 3.
Cover Form The Cover Form must be completed and submitted as part of your Bid. The Cover Form is Attachment 5.
Acknowledgement of Amendments If the ITB is amended, the Bidder must acknowledge each amendment with a signature on the acknowledgement form provided with each amendment. Failure to return a signed copy of each amendment acknowledgement form with the Bid may result in the Bid being found non-responsive. See IDAPA 38.05.01.52.
10 Bid Submission Methods Bids MUST be through IPRO, at https://sms-idaho-prd.tam.inforgov.com/fsm/SupplyManagementSupplier/page/XiSupplyManagementSupplierPage?csk.SupplierGroup=LUMA. Do not fax or e-mail your Bid. Your Bid must be received by the date and time specified on the IPRO header document.
All Bidders participating in a Solicitation issued through IPRO must establish an account in the IPRO system as it is necessary in order to process and or award the resulting Contract(s). It is free to establish an account and only takes a few minutes.
10.1 Per IDAPA 38.05.01.072, any bid or proposal, withdrawal, or modification received after the time and date set for closing at the place designated in the solicitation is late. No late bid or proposal, late modification or late withdrawal will be considered.
10.2 Trade Secrets
If your Bid contains trade secret information which you have identified, you must also submit a redacted copy of the Bid (in electronic format, with the word “redacted” in the file name) with all trade secret information removed or blacked out; as well as a separate document containing a complete list (per the instructions in the three (3) paragraphs directly below) of all trade secret information which was removed or blacked out in the redacted copy.
Paragraph 28 of the Solicitation Instructions to Vendors describes trade secrets to “include a formula, pattern, compilation, program, computer program, device, method, technique or process that derives economic value, actual or potential, from not being generally known to, and not being readily ascertainable by proper means by other persons and is subject to the efforts that are reasonable under the circumstances to maintain its secrecy.” In addition to marking each page of the document with a trade secret notation (as applicable; and as provided in Paragraph 28 of the Solicitation Instructions to Vendors), Bidders must also:
Identify with particularity the precise text, illustration, or other information contained within each page marked “trade secret” (it is not sufficient to simply mark the entire page). The specific information you deem “trade secret” within each noted page must be highlighted, italicized, identified by asterisks, contained within a text border, or otherwise clearly delineated from other text/information and specifically identified as a “trade secret.”
Provide a separate document entitled “List of Redacted Trade Secret Information” which provides a succinct list of all trade secret information noted in your Bid; listed in the order it appears in your submittal documents, identified by Page #, Section #/Paragraph #, Title of Section/Paragraph, specific portions of text/illustrations; or in a manner otherwise sufficient to allow the State’s procurement personnel to determine the precise text/material subject to the notation. Additionally, this list must identify with each notation the specific basis for your position that the material be treated as exempt from disclosure.
1. AWARD
Award will be made to the responsive responsible Bidder with the lowest Total Cost, as provided on the Bid Schedule.
Bidders are required to bid on all items on the Bid Schedule. Bidders that do not bid on all items will not be considered for award and may be found non-responsive.
11.1 As part of the award process the apparent successful Bidder may be contacted and requested to meet with the Department and provide additional information sufficient to determine their responsibility.
11.1.1 Pursuant to IDAPA 38.05.01.081, the ITB Lead may, in the State’s sole discretion, conduct a review to determine if the apparent successful Bidder is responsible. As part of the responsibility review, the ITB Lead may require the apparent successful Bidder to provide financial reports to the satisfaction of the State and may also seek to obtain completed reference questionnaires from Bidder’s references to the satisfaction of the State. Nothing herein shall prevent the State from using other means to determine Bidder’s responsibility.
11.2 Bids that do not meet the requirements in sections 7 and 10 of the ITB may be found non-responsive and NOT BE CONSIDERED FOR AWARD.
11.3 The Department reserves the right to require the apparent successful Bidder to demonstrate that its product meets or exceeds the requirements and specifications included in this ITB in order to be considered for award. If the Department chooses to exercise this right, the apparent winning vendor shall have one week, upon notification, to perform an on-site demonstration showing their system can perform the necessary functions to achieve Department requirements of a fully functioning system. The demonstration will be pass/fail and determined solely at the discretion of the Department. If the apparent successful bidder fails the demonstration, they may be found non-responsive and not considered for award and the Department may award to the next lowest responsive responsible bidder.
Reporting requirements
Report Description:
Shift Report: This report must denote activities and observations of the officers, including notable building and facility issues, notable behaviors by staff or clients, and the response to each event. Shift reports must be signed by the relevant officer.
Report Format:
Format to be agreed upon between the Contractor and the Department.
Report Due:
Submitted daily by email by the officer at the end of each shift to the West Hub Facilities Manager or designee.
Report Description:
Incident/Accident Report: This report must detail incidents or accidents occurring and must coincide with police reports by event. The report must accurately and fully describe the ‘who’, ‘what’, ‘when’, and ‘where’ of the event. It must also include information about law enforcement, emergency personnel, and management notified; and follow-up steps advised.
Report Format:
The Contractor may choose to use the Department’s Incident/Accident form, or another format as agreed upon between the Contractor and the Department.
Report Due:
Submitted by email per occurrence.
Subcontractors The Contractor may subcontract as needed with the Department’s approval.
The Contractor must be responsible for any work or product that is produced and delivered to the Department under the Contract whether produced solely or in part by the Contractor or subcontractor.
The Contractor must be the sole point of contact regarding any and all contractual matters. The Department will only pay the Contractor and will not pay subcontractors directly.
13.1 If the Bidder intends to subcontract all or part of the contracted services:
Describe the extent to which subcontractors will be used to comply with Contract requirements.
Include each position providing service and provide a detailed description of how the subcontractors are anticipated to be involved under the Contract (including requisite qualifications/experience).
If applicable, provide resumes for those subcontractors who will be managing and or directly providing services under the Contract.
Name the location of the subcontractor’s business office and the location(s) of where the actual work will be performed.
Insurance Requirements Within five (5) days of notification of award the apparent successful Bidder must provide certificates of insurance required herein and must maintain the insurance during the life of the Contract. There are no provisions for exceptions to this requirement. Failure to provide the certificates of insurance within the five (5) business day period may be cause for your Bid to be declared non-responsive or for your Contract to be cancelled.
For the term of the Contract and until all services specified in the Contract are completed, the Contractor must maintain in force, at its own expense, the following insurance.
· Commercial General Liability Insurance and, if necessary, Commercial Umbrella Liability Insurance with a limit of not less than one million dollars ($1,000,000) each occurrence and two million dollars ($2,000,000) in general aggregate. Insurance required by this section must name the State of Idaho and Department of Health and Welfare as an additional insured.
· Commercial Automobile Liability Insurance and, if necessary, Commercial Umbrella Liability Insurance with a limit of not less than one million dollars ($1,000,000) each accident. Such insurance must cover liability arising out of any auto incident (including owned, hired, and non-owned autos). Insurance required by this section must name the State of Idaho and Department of Health and Welfare as an additional insured.
· Offeror may request a waiver from providing Commercial Automobile and Commercial Umbrella Liability Insurance in its Proposal if the Offeror will not use any owned, hired or non-owned vehicles to conduct business under the Contract, if it is awarded the Contract, and the Department will consider the request. If the Offeror submits a request to waive the provision of Commercial Automobile and Commercial Umbrella Liability Insurance after the due date and time for receipt of Proposals, the Department may not consider the request.
· Workers Compensation Insurance and Employer's Liability. The Contractor must maintain Workers Compensation and Employer's Liability. The Employer's Liability must have limits not less than one million dollars ($1,000,000) each accident for bodily insurance by accident, one million dollars ($1,000,000) disease policy limit, and one million dollars ($1,000,000) disease, each employee.
The Contractor must provide either a certificate of workers compensation insurance issued by a surety licensed to write Workers Compensation Insurance in the State of Idaho, as evidence that the Contractor has in effect a current Idaho workers compensation insurance policy, or an extraterritorial certificate approved by the Idaho Industrial Commission from a state that has a current reciprocity agreement with the Idaho Industrial Commission.
If coverage is not available on an occurrence basis, coverage must be provided on a claims-made basis. For claims made policies the retroactive date must be shown and must be before the date of the Contract or the beginning of Contract work; insurance must be maintained and evidence of insurance must be provided for at least three (3) years after completion of the Contract of work; if coverage is canceled or non-renewed, and not replaced with another claims-made policy form with a retroactive date prior to the contract effective date, the Contractor must purchase “extended reporting” coverage for a minimum of three (3) years after completion of Contract work.
State of Idaho as Additional Insured: The liability insurance coverage required for performance of the Contract shall include the State of Idaho, the (agency) and its divisions, officers and employees as additional insured, but only with respect to the Contractor's activities to be performed under this Contract.
The Contractor must provide proof of the State of Idaho, the (agency) and its divisions, officers and employees being additional insured by providing endorsements to the liability insurance policies showing the State of Idaho, the (agency) and its divisions, officers and employees as additional insured. The endorsements must also show the policy numbers and the policy effective dates.
If a liability insurance policy provides for automatically endorsing additional insured when required by Contract, then, in that case, the Contractor must provide proof of the State of Idaho, the (agency) and its divisions, officers and employees being additional insured by providing copies of the policy pages that clearly identify the blanket endorsement.
Notice of Cancellation or Change: Contractor shall ensure that should any of the above described policies be cancelled before the expiration date thereof, or if there is a material change, potential exhaustion of aggregate limits or intent not to renew insurance coverage(s), that written notice will be delivered to the Division of Purchasing (if the Contract was issued by the Division) or to the Purchasing Activity (contracting state agency) in accordance with the policy provisions.
Contractor shall request that all policies of insurance are endorsed to read that any failure to comply with the reporting provisions of this insurance, except for the potential exhaustion of aggregate limits, shall not affect the coverage(s) provided to the State of Idaho, and its divisions, officers and employees.
Acceptable Insurers and Deductibles: Insurance coverage required under the Contract shall be obtained from insurers rated A-VII or better in the latest Bests Rating Guide and in good standing and authorized to transact business in Idaho. The Contractor shall be financially responsible for all deductibles, self-insured retention's and/or self-insurance included hereunder. The coverage provided by such policy will be primary to any coverage of the State on or related to the contract and shall provide that the insurance afforded applies separately to each insured against whom a claim is made, except with respect to the limitation of liability.
Waiver of Subrogation: All policies shall contain waivers of subrogation. The Contractor waives all rights against the State and its officers, employees, and agents for recovery of damages to the extent these damages are covered by the required policies. Policies may contain deductibles but such deductibles will not be deducted from any damages due to the State.
Prior to performing any services, the Contractor must provide an ACORD Certificate of Insurance (ACORD 25) to the Department. The Contractor is also required to maintain current certificates on file with the Department and to provide updated certificates upon request. Failure to provide the required certificates of insurance shall constitute a default under this Contract and upon such failure the Department may, at its option, terminate the Contract. Insurance required by this section must be policies or contracts of insurance issued by insurers approved by the Department. Should any of above described policies be cancelled before the expiration date thereof, notice must be delivered in accordance with the policy provision.
Send updated certificates to: DHWInsurance@dhw.idaho.gov
Additional Insured name and address:
State of Idaho and Department of Health and Welfare Contracting & Procurement Services Unit -- 9th Floor 450 West State Street Boise, ID 83702 other riders as necessary
Certification Regarding Environmental Tobacco Smoke
The Pro-Children Act of 1994 (20 U.S.C. § 6081-84) prohibits smoking in facilities, or in some cases portions of facilities, where certain federally funded services are provided on a routine or regular basis for children under the age of 18. The Act applies if funds are being provided through an applicable federal grant, loan, loan guarantee, or contract.
The law applies to public elementary and secondary education and library facilities. It also applies to facilities used for the Head Start program, the WIC program (the supplemental food and nutrition program for women and children), and certain health care services for children.
The smoking prohibition does not apply to private residences, to service providers whose sole source of federal funds is Medicare or Medicaid, or to portions of facilities used for inpatient treatment of individuals who are dependent on or addicted to drugs or alcohol.
Civil money penalties, not exceeding $1000 for each day of violation, not exceeding the amount of applicable federal funds received, may be imposed for non-compliance. Also, federal funds may be withheld, or the award may be terminated. Recipients must certify, as a condition for receiving applicable federal funds, that smoking will not be permitted within facilities, or portions of facilities, covered by the Act.
By signing the Contract, the Contractor certifies that it will comply with the requirements of the Act and will not allow smoking within any portion of any indoor facility used for the provision of services for children as defined by the Act. The Contractor shall include the language of this certification in any subcontract that contains provisions for children's services and shall ensure that all subcontractors shall certify accordingly.
Criminal History Background Checks
IDAPA 16.05.06 Rules Governing Mandatory Criminal History Checks -- These rules have been established to assist in the protection of children and vulnerable adults by requiring criminal history checks for individuals (Contractors, Contractor's employees and all subcontractors) who provide care or service that are financially supported, licensed or certified by the Department of Health and Welfare.
Contractors, Contractor's employees and all subcontractors are required to complete a criminal history and background check pursuant to IDAPA 16.05.06. Those who have had a fingerprint based criminal history background check through their employment with the Department of Education, or their employment as a law enforcement officer may be exempt from the fingerprint-based check; however, the Contractor must complete at a minimum, an Idaho name based check through the Idaho State Police.
For information on how to obtain a Department of Health and Welfare criminal history and background check, please go to the Department's criminal history check website at http://chu.dhw.idaho.gov or call 1-800-340-1246.
AITB2702 / IPRO ITB1463 Security Services in Boise and Caldwell, Idaho
ATTACHMENT 1-BIDDER QUESTIONS
PLEASE DO NOT IDENTIFY YOUR NAME OR YOUR COMPANY’S NAME OR PRODUCT NAMES OF INTELLECTUAL PROPERTY IN YOUR QUESTIONS.
ADD ROWS BY HITTING THE TAB KEY WHILE WITHIN THE TABLE AND WITHIN THE FINAL ROW.
The following instructions must be followed when submitting questions using the question format on the following page.
1. DO NOT CHANGE THE FORMAT OR FONT. Do not bold your questions or change the color of the font.
2. Enter the ITB section number that the question is for in the “ITB Section” field (column 2). If the question is a general question not related to a specific ITB section, enter “General” in column 2. If the question is in regards to a State Term or Condition or a Special Term or Condition, state the clause number in column 2. If the question is in regard to an attachment, enter the attachment identifier (example “Attachment A”) in the “ITB Section” (column 2), and the attachment page number in the “ITB page” field (column 3).
3. Do not enter text in the “Response” field (column 5). This is for the State’s use only.
4. Once completed, this form is to be e-mailed per the instructions in the ITB. The e-mail subject line is to state the ITB number followed by “Questions.”
AITB2702 / IPRO ITB1463 Security Services in Boise and Caldwell, Idaho Page 17
AITB2702 / IPRO ITB1463 Security Services in Boise and Caldwell, Idaho
| ITB Section |
| ITB Page |
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Attachment 2-STATE OF IDAHO CONTRACT TERMS AND CONDITIONS WITH ARTICLE 6
STATE OF IDAHO CONTRACT TERMS AND CONDITIONS
ARTICLE 1 – GENERAL TERMS AND CONDITIONS
1.1. Definitions. Except as defined otherwise in this Contract, the following terms shall have the following meanings, whether capitalized or not, unless the context requires otherwise. Terms not defined within this Contract shall have the meanings defined in Idaho Code section 67-9203 and in IDAPA 38, title 05, chapter 01, Rules of the Division of Purchasing.
1.1.1. “Agency” means the board, commission, department, agency, or office of the State receiving the Property provided by the Contractor pursuant to this Contract.
1.1.2. “Contract” means this written agreement between Contractor and the State for the acquisition of property, which may be the result of a solicitation, and which may include the Solicitation or specification document and the accepted portions of the bid or proposal and other documents as identified herein, unless the context means one or more agreements with other contractors or for the acquisition or other property.
1.1.1. “Contractor” means the offeror, bidder, or proposer selected under the Solicitation to enter a contract with the State and identified as the Contractor in the heading above in this Contract.
1.1.2. “Data Breach” means any unauthorized access to or acquisition of Non-Public State Data following a Security Incident that compromises the security, confidentiality, or integrity of the Non-Public State Data, or the ability of the State to access the Non-Public State Data.
1.1.3. “Non-Public State Data” means State Data that is not subject to distribution to the public as public information. It is deemed to be sensitive and confidential by the State because it contains information that is exempt by statute, ordinance or administrative rule from access by the general public as public information. Non-Public State Data includes, but is not limited to, Personal State Data.
1.1.4. “Personal State Data” means State Data, which alone or in combination with other data, includes information relating to an individual that identifies the individual by name, identifying number, mark, or description that can be readily associated with a particular individual and which is not a public record. Personal State Data includes but is not limited to the following personally identifiable information (PII): government-issued identification numbers (e.g., Social Security, driver’s license, passport); financial account information, including account number, credit or debit card numbers; Protected Health Information (PHI) relating to a person; or education records covered by the Family Educational Rights and Privacy Act (FERPA), as amended, 20 U.S.C. 1232g, records described at 20 U.S.C. 1232g(a)(4)(B)(iv).
1.1.5. “Property” means goods, services, parts, supplies, and equipment, both tangible and intangible, including but not limited to, designs, plans, programs, systems, techniques, and any rights or interests in such property.
1.1.6. “Protected Health Information (PHI)” means individually identifiable health information held or transmitted by electronic media, maintained in electronic media, or transmitted or maintained in any other form or medium. PHI also includes but may not be limited to information that is a subset of health information, including demographic information collected from an individual, and 1) is created or received by a health care provider, health plan, employer, or health care clearinghouse; and 2) relates to the past, present, or future physical or mental health or condition of an individual; the provision of health care to an individual; and a) that identifies the individual; or b) with respect to which there is a reasonable basis to believe the information can be used to identify the individual.
1.1.7. “Purchasing Administrator” means the administrator of the Department of Administration, Division of Purchasing.
1.1.8. “Purchasing Authority” means the state entity authorized to enter into the Contract, which shall be either the Department of Administration, Division of Purchasing, or the Agency.
1.1.9. “Security Incident” means the unauthorized access to Contractor’s network that the Contractor or the State believes could reasonably result in the use, disclosure, or theft of the State’s Non-Public State Data within the possession or control of Contractor. A Security Incident also includes a security breach to Contractor’s system, regardless of if Contractor is aware of unauthorized access to the State’s Non-Public State Data. A Security Incident may or may not turn into a Data Breach.
1.1.10. “Software” means a series of instructions or statements in a form acceptable to a machine that processes data and is designed to cause the machine to execute an operation or operations. Software includes, but is not limited to operating systems, assemblers, compilers, interpreters, data management systems, utility programs, and Automatic Data Processing Equipment Maintenance/Diagnostics programs.
1.1.11. “State” means the state of Idaho including each board, commission, department, agency, or office of the state of Idaho, unless the context means one or more other states of the United States.
1.1.12. “State Data” means all information and data developed, documented, derived, stored, installed, or furnished by the State under the Contract, including all data related to records owned by the state of Idaho.
1.1.13. “Solicitation” means an invitation to bid (ITB), request for quotes (RFQ), or request for proposals (RFP) issued by the State for the purpose of soliciting bids, proposals, or quotes resulting in the Contract.
1.2. Term
1.2.1. Initial Term. The initial term of the Contract shall commence on the Effective Date and expire on the Service End Date identified in the header of this Contract.
1.2.2. Renewal Options. Upon mutual, written agreement by the parties, the Contract may be extended under the same terms and conditions for the time interval equal to the initial term, or for such period of time as to agreed to by the parties. The Contract is not anticipated to exceed five (5) years including all renewals.
1.3. Price
1.3.1. Price. The pricing for the Contract is included in Appendix A.
1.3.2. Price Increases. Except as set forth in this section, prices shall not increase during the initial term or during any renewal or…
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