Attachment_I_PWS.docx

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South Park Ranger District Office Janitorial Services
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AG-82BH-S-15-0003
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Attachment I - Performance Work Statement

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AG-82BH-S-15-0003.pdf PDF
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PERFORMANCE WORK STATEMENT

SOUTH PARK FOREST SERVICE OFFICE

Part A General Information and Instruction

A.1. Description of Work:

The contractor shall provide janitorial services to include management, supervision, personnel, transportation, labor, equipment, and supplies (except as otherwise specified) for the South Park Ranger District Office located at 320 Highway 285, Fairplay, CO 80440. The building has approximately 3,000 sq ft, approximately 95% is carpeted. Such services include, but are not strictly limited to the following types of effort.

1. Cleaning of carpeted hallways, offices, and common areas.

2. Cleaning, buffing, stripping, and applying floor finish to non-carpeted floors.

3. Cleaning/sanitizing of restrooms, to include sinks, toilets, urinals, floor drains, mirrors, fixtures, exposed pipe, toilet stall panels and doors, floors, walls, counters, cabinets, and sanitary item dispensers.

4. Cleaning of kitchen area to include sink, countertops, and cabinets.

5. Cleaning/sanitizing water fountains located in common areas.

6. Cleanup of non-hazardous spills and litter (natural or man-made).

7. Storage and stocking of standard commercial restroom supplies, cleaning supplies, and janitorial equipment.

8. Clean glass doors and windows.
9. Collect and remove all refuse, trash and garbage.
10. Dusting of horizontal surfaces, chairs, tables, bookcases, modular furniture, cabinets, blinds, and windowsills.

A.2 General Performance Requirements: The contractor’s employees and representatives shall maintain professional conduct/appearance, and follow safety requirements.

A2.1 Work Schedule

· One weekday cleaning; between 6:00 pm and 6:00 am, preferably Wed.

· One weekend cleaning; between 6:00 pm and 6:00 am, preferably Sun.

A2.2 Exact days of cleaning will be determined at post award conference. Schedule work between 6:00 pm and 6:00 am unless approved with CO. No work is required on federally observed holidays. Smoking is prohibited in the building. Children are not permitted in the office while cleaning.

A2.3 The contractor shall designate to the Contracting Officer’s Technical Representative (COTR) a full time point of contact who shall be available by telephone or in person from 7:00 am to 4:00 pm, M-F, excluding holidays. This individual shall be responsible for the overall management and coordination of work required under this contract and act as a central point of contact with the Government.

A.3. Other Performance Requirements: Perform only such work or expend effort as required by the contract, or as directed in writing by the Contracting Officer (CO) or by the direction of the COR of specifically delegated task or work (such as emergency cleaning or re-accomplishment of unacceptable work). Abide by the facility security requirements regarding entry and exit of the facility, dangerous or hazardous materials, and protection of government property, and follow the instruction of security, fire, and other emergency officials performing duties within the facility.

Part B Technical Requirements Clean all areas as described below in order to maintain a clean and safe working area such that there are no accumulations of dust, dirt, smudges, or other foreign material over ½ inch in size, no more than two visible marks or streaks in excess of ½ inch in size within any glass area, visible rust/encrustation in toilets, and trash receptacles ¼ or more of trash remaining.

The contractor may be required to re-perform the cleaning of any area therein if inspection results in an unacceptable performance.

Each Cleaning Day B.1.Bathrooms

· Clean/sanitize toilets and urinals

· Clean sinks

· Clean mirrors, shelving, dispensers and chrome fixtures

· Spot clean all other surfaces and dust horizontal surfaces

· Service towel, soap, and toilet paper dispensers

· Clean stall wall partitions

· Empty waste receptacles, remove any visible paper and trash

B.2 Kitchen

· Clean sink and fixtures, countertops cabinets and appliances

· Spot clean all other surfaces and dust horizontal surfaces

· Empty waste receptacles, remove any visible paper and trash

B.3 Drinking fountains

· Clean/sanitize

B.4 Office Area

· Dust horizontal surfaces of chairs, tables, bookcases, modular furniture, cabinets, windowsills, and other furniture.

B.5 Floors

· Sweep and mop kitchen, restroom, front lobby area

· Vacuum all carpeted floors

B.6 Front entrance

· Clean entrance glass in/out

· Clean/polish kick plates and push bars

· Sweep covered area outside

B.7 Removal of trash

· Empty all waste receptacles when ¼ or more full and replace trash bag

· Remove any visible paper, trash, or spilling

· Bundle and tie securely trash bags and dispose in dumpster located in the back of the building

B.8 Light bulbs

· Replace as needed

B.9 Monthly (last cleaning day of the month)

· Dust wall surfaces within 70 inches of the floor, vertical surfaces and under surfaces (knee wells, chair rungs, table legs tec.)

· Spot clean wall surfaces or carpeted areas

· Clean trim along base of walls

B.10 Semi-annual (Apr and Aug)

· Clean windows inside and out, dust blinds, and clean hot/cold air vents

· Clean doors and door frames

B.11 Annual (Sep)

· Shampoo all carpeted floors (furniture will not be moved).

Part C Equipment/Supplies C.1 Supplies furnished by the Government

1. Toilet paper
2. Paper towels
3. Hand soap/dispenser soap
4. Trashcan liners
5. Trash bags
6. Light bulbs
7. Cleaner for rubberized flooring

C.2 Equipment/supplies furnished by Contractor C2.1 All equipment, cleaning supplies, and tools necessary to perform the work shall be furnished by the contractor. Limited space is available for storage of equipment/supplies therefore, the contractor shall not be able to store equipment on site.

C2.2 IAW FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts, In the performance of this contract, the contractor shall make maximum use of biobased products that are USDA designated unless the product cannot: be acquired within a time frame providing for compliance for compliance with the contract performance schedule; meet the contract performance requirements; or at a reasonable price. The contractor shall report the product types and dollar value of any USDA-designated biobased products purchased. Information about this requirement and products is available at: http://www.biopreferred.gov.

C2.3The contractor shall submit a complete list of biobased products to be used during the performance of the contract with the contractor’s proposal or an explanation of why the product cannot be acquired, meet contract requirements, or show unreasonable cost.

Part D Other Performance Requirements and Information

D.1 Security D1.1 The Contractor shall prohibit all employees from disturbing papers etc on desks, opening desk drawers or cabinets, using government telephones (unless emergency), or office equipment.

D1.2 Assure all exterior doors are shut tight and locked.

D1.3 Assure all lights are turned off (except those to remain on).

D1.4 Contractor shall be responsible for any loss or damage of government property as a result of neglect of the contractor.

D2. 2 Contractor Personnel D2.1 The Contractor shall not allow any employee to perform work under the influence of alcohol, drugs, or any other incapacitating agents.

D2.2 The Contracting Officer may require the Contractor to remove from the work place any employee deemed incompetent, careless, or otherwise objectionable of for the theft, possession, and/or removal of materials, supplies, equipment of any Government-owned property.

D.3 Access to Facility D3.1 All contractors requiring routine access to Federally-controlled facilities or information systems must go through the identity proofing and registration process, and must have been successfully identity proofed, and have a successfully adjudicated NACI or OPM/NS (background investigation, BI) to serve on the contract.

D3.2 Contractor ID credentials will be issued after they have been successfully identity proofed and upon a successfully adjudicated NACI or OPM/NS BI. Contractors must, by contract law, renew their credentials after 5 years if they have not reached the end of their period of performance.

D3.3 Cost of BI will be provided by the Government.

D3.4 Cost of finger prints will be the responsibility of the Contractor for each employee.

D3.5 Contractor shall promptly within five days of award of the contract provide the CO with a complete list to include name, address, social security number, date of birth, email address, and phone number of each employee engaged in the performance of this contract. The Government may require additional data to establish the identity of each employee having access to the Government facilities at this location. In the event of change in employees, the Contractor shall inform the CO promptly of the change normally within three days after the new employee is hired or any employee is dismissed.

D3.6 The Government retains the right to remove any Contractor’s employee who does not receive an acceptable background investigation.

Performance Standard

Minimum Acceptable Level (MAL)

Disincentive (unacceptable performance)

Method of Surveillance Incentive

Floors/Carpets Clean and free of dirt and debris.

No accumulations of dust, dirt, or other foreign material over ½ inch in size.

Re work within 1 day of notification.

1% deduction of monthly invoice if below 90% or below of MAL.

Random Sampling and Customer Comments

Full Payment of invoice

Windows/Glass Cleaned and free of dirt, streaks and smudges.

No more than 2 visible marks, streaks, or smudges in excess of ½ inch in size.
Re work within 1 day of notification.

Furniture/Wall Surfaces Cleaned and free of visible dust, dirt, and debris.

No accumulations of dust, dirt, smudges or other foreign material over ½ inch in size.
Re work within 1 day of notification.

Bathrooms/Kitchen Clean/Sanitized.

No visible rust/encrustation in toilets. No accumulations of dust, dirt, smudges or other foreign material over ½ inch in size.
Re work within 1 day of notification.

1% deduction of monthly invoice if below 95% or below of MAL.

Drinking Fountains Cleaned/Sanitized.

No visible dirt, smudges, or other foreign material.
Re work within 1 day of notification.

1% deduction of monthly invoice if below 95% or below of MAL.

Light Bulb Replacement
No more than 2 light bulbs requiring replacement.
Re work within next day of notification.

Removal of Trash Emptied and cleaned

No more than 2 trash receptacles with ¼ of trash remaining.
Re work within next day of notification.
Front Entrance
No visible trash and no ore than 2 visible marks (smudges/streaks) in excess of ½ inch in size on kick plates/push bars.
Re work within 1 day of notification.

Monthly cleaning of wall surfaces within 70 inches of the floor, spot cleaning

No visible dust, dirt, smudges or other foreign material over ½ inch in size.
Re work within next day of notification.

1% deduction of monthly invoice if below 90% of MAL.

Semi-annual cleaning of windows, blinds, and hot/cold vents, door/door frames

No accumulations of dust, dirt, smudges or other foreign material over ½ inch in size.
Re work within next day of notification.

Annual shampooing of carpets

No accumulations of dust, dirt, smudges or other foreign material over ½ inch in size.
Re work within next day of notification.

Weekly/monthly Clean the floors, vacuum carpet, sweep/mop floors, spot clean, clean glass, clean/dust wall surfaces, dust chairs, tables etc., clean/sanitize toilets/urinals, service dispensers, sinks, countertops , cabinets, mirrors, shelving, chrome fixtures,; drinking fountains, and trim along base of wall, replace light bulbs as needed, removal of trash, sweep outside covered area, clean/polish kick plates/ push bars.

Semi-Annually (Apr/Aug)

Clean windows inside/out, dust blinds, clean hot/cold air vents, doors and door frames

Annually (Oct)

Shampoo all carpeted floors

File details come from the government source that posted it. Updated .