Attachment_I_PWS.docx

PERFORMANCE WORK STATEMENT

PIKES PEAK RANGER DISTRICT OFFICE

Part A General Information and Instruction

A.1. Description of Work The contractor shall provide janitorial services to include management, supervision, personnel, transportation, labor, equipment, and supplies (except as otherwise specified) for the Pikes Peak Ranger District Office (PPRD) Office located at 601 South Weber Street, Colorado Springs, CO 80903. The building has approximately 6,600 sq ft, approximately 70% is carpeted. Such services include, but are not strictly limited to the following types of effort.

1. Cleaning of carpeted hallways, stairways, offices, and common areas.

2. Cleaning, buffing, stripping, and applying floor finish to non-carpeted floors.

3. Cleaning/sanitizing of restrooms, to include sinks, toilets, urinals, floor drains, mirrors, fixtures, exposed pipe, toilet stall panels and doors, floors, walls, counters, cabinets, and sanitary item dispensers.

4. Cleaning of kitchen area to include sink, countertops, and cabinets.

5. Cleaning/sanitizing water fountains located in common areas.

6. Cleanup of non-hazardous spills and litter (natural or man-made).

7. Storage and stocking of standard commercial restroom supplies, cleaning supplies, and janitorial equipment.

10. Dusting of horizontal surfaces, chairs, tables, bookcases, modular furniture, cabinets, blinds, window sills, and cobb web removal.

11. Cleaning of handrails in stairways.

A.2 Performance Requirements The contractor’s employees and representatives shall maintain professional conduct/appearance, and follow safety requirements.

Work Schedule: Monday, Wednesday, and Friday between 6:00 pm and 6:00 am. (Friday cleanings may be completed on Sat. or Sun.) No work is required on federally observed holidays. Smoking is prohibited in the building.

The contractor shall designate to the Contracting Officer’s Representative (COR) a full time point of contact who shall be available by telephone or in person from 7:00 am to 4:00 pm, M-F, excluding holidays. This individual shall be responsible for the overall management and coordination of work required under this contract and act as a central point of contact with the Government.

A.3 Other Requirements Perform only such work or expend effort as required by the contract, or as directed in writing by the Contracting Officer (CO) or by the direction of the COR of specifically delegated task or work (such as emergency cleaning or re-accomplishment of unacceptable work). Abide by the facility security requirements regarding entry and exit of the facility, dangerous or hazardous materials, and protection of government property, and follow the instruction of security, fire, and other emergency officials performing duties within the facility.

Part B Technical Requirements Clean all areas as described below in order to maintain a clean and safe working area such that there are no accumulations of dust, dirt, smudges, or other foreign material over ½ inch in size, no more than two visible marks or streaks in excess of ½ inch in size within any glass area, visible rust/encrustation in toilets, and trash receptacles with ¼ or more of trash remaining.

The contractor may be required to re-perform the cleaning of any area therein if inspection results in an unacceptable performance within 2 hrs of notification.

Each cleaning day B.1 Restrooms

· Sweep and wet mop. Scrub floors as necessary.

· Clean/sanitize toilets and urinals (no visible rust or encrustation shall remain).

· Clean sinks.

· Clean mirrors shelving, dispensers, and chrome fixtures.

· Spot clean all other surfaces and dust horizontal surfaces.

· Service towel, soap, and toilet paper dispensers.

· Clean stall wall partitions.

· Maintain traps free from odor.

· Empty waste receptacles. Remove any visible paper and trash.

B.2 Kitchen (breakroom)

· Sweep and wet mop. Scrub floors as necessary.

· Clean sink and fixtures, counter tops, table, cabinets, appliances and soda machine (clean under small appliances).

· Spot clean all other surfaces and dust horizontal surfaces.

· Empty waste receptacles. Remove any visible paper, trash, and spillings.

B.3 Lobby, vestibule, hallways, and back entrance areas

· Sweep and wet mop.

· Clean glass (both sides).

· Clean and polish push bar.

· Dust window sills/edges.

· Clean/sanitize drinking fountain.

· Empty ash tray bins.

· Sweep all steps.

B.4 Office areas

· Dust horizontal surfaces of chairs, tables, bookcases, modular furniture, cabinets, windowsills, and other furniture.

· Vacuum all carpeted areas.

· Empty waste receptacles. Remove any visible paper and trash.

· Place recyclable waste in recycle bin.

B.5 Removal of trash

· Empty all waste receptacles when ¼ or more full and replace trash bag. Include shredder and recycle waste containers.

· Bundle and tie securely trash bags and dispose in appropriate dumpsters located in the back of the building.

B.6 Monthly (last cleaning day of the month)

· Buff floors in kitchen and restrooms.

· Mop upper and lower stairways.

· Clean handrails/ledges on stairways and handrail in hallway near the kitchen.

· Dust wall surfaces within 70 inches of the floor, vertical surfaces and under surfaces (knee wells, chair rungs, table legs etc.).

· Wipe glass in doors, partitions, pictures, and bookcases.

· Spot clean carpets of any visible stains/spills.

· Spot clean wall surfaces within 70 inches of the floor.

B.7 Semi-annually(Oct/April) Contractor shall notify COR to arrange a date for this service to be performed.

· Vacuum corners and along walls.

· Clean light fixtures

· Clean all waste receptacles inside and out.

· Vacuum/sweep floors in storage areas located on the upper/lower levels.

· Dust windowsills and horizontal surfaces in storage areas located on the upper/lower levels.

· Strip and wax kitchen and restroom floors.

B. 8 Annually (March) Contractor shall notify COR to arrange a date for this service to be performed.

· Shampoo all carpeted floors (furniture will not be moved).

· Clean exhaust fan in men’s restroom.

· Clean vestibule door and apply wax to door.

· Clean doors and door frames.

· Clean hot/cold air vents.

· Clean windows inside and out, clean screens and blinds.

Part C Equipment/Supplies C.1 Supplies furnished by the Government. Contractor shall notify the COR when supplies provided by the government are low in supply (keep in mind reordering time).

C.2 Equipment/supplies furnished by Contractor All equipment, cleaning supplies, and tools necessary to perform the work shall be furnished by the contractor.

IAW FAR 52.223-2, Affirmative Procurement of Biobased Products Under Service and Construction Contracts, In the performance of this contract, the contractor shall make maximum use of biobased products that are USDA designated unless the product cannot: be acquired within a time frame providing for compliance for compliance with the contract performance schedule; meet the contract performance requirements; or at a reasonable price. The contractor shall report the product types and dollar value of any USDA-designated biobased products purchased. Information about this requirement and products is available at: http://www.biopreferred.gov.

Due to limited space for storage; the contractor shall not be able to store equipment on site.

Part D Other Requirements/Information D.1 Security D1.1 The Contractor shall prohibit all employees from disturbing papers etc. on desks, opening desk drawers or cabinets, using government telephones (unless emergency), or office equipment.

D1.2 Assure all exterior doors are shut tight/locked and security system armed when leaving office building.

· The first charge for alarm responses by police due to the contractor’s neglect will be paid by the government; any subsequent charges due to the contractor’s neglect shall be the responsibility of the contractor.

D1.3 Assure all lights are turned off (except those to remain on).

D1.4 Contractor shall be responsible for any loss or damage of government property as a result of neglect of the contractor.

D. 2 Contractor Personnel D2.1 The Contractor shall not allow any employee to perform work under the influence of alcohol, drugs, or any other incapacitating agents.

D2.2 The Contracting Officer may require the Contractor to remove from the work place any employee deemed incompetent, careless, or otherwise objectionable of for the theft, possession, and/or removal of materials, supplies, equipment of any Government-owned property.

D.3 Access to Facility D3.1 Homeland Security Presidential Directive 12 (HSPD-12) requires a common identification standard for contractor employees. All contractors requiring routine access to Federally-controlled facilities or information systems must go through the identity proofing and registration process, and must have been successfully identity proofed, and have a successfully adjudicated NACI or OPM/NS (background investigation, BI) to serve on the contract. A Forest Service-Human Resource Management (FS-HRM) point of contact will contact contractor employees to provide further instruction and request documentation to obtain a background investigation to include finger prints.

D3.2 Contractor ID credentials will be issued after they have been successfully identity proofed and upon a successfully adjudicated NACI or OPM/NS BI. Contractors must, by contract law, renew their credentials after 5 years if they have not reached the end of their period of performance.

D3.3 Cost of BI will be provided by the Government.

D3.4 Cost of finger prints will be the responsibility of the contractor for each employee.

D3.5 Contractor shall promptly within five days of award of the contract provide the CO with a complete list to include name, address, social security number, date of birth, place of birth, email address, and phone number of each employee engaged in the performance of this contract. The Government may require additional data to establish the identity of each employee having access to the Government facilities at this location. In the event of any changes in employees, the Contractor shall inform the CO promptly when any employee has resigned or has been dismissed and provide the CO with required information of any new employees to start the identity proofing and registration process.

D3.6 The Government retains the right to remove any Contractor’s employee who does not receive an acceptable background investigation.

Performance Standard

Minimum Acceptable Level (MAL)

Disincentive

Method of Surveillance Incentive

*Floors/carpets clean /free of dirt and debris

1% deduction of monthly invoice if below 90% or below of MAL

Random Sampling and Customer Comments

Full Payment of invoice

*Windows/Glass cleaned/free of dirt, streaks and smudges

No more than 2 visible marks in excess of ½ in. in size

Re work within 2 hrs of notification.

*Furniture/wall surfaces cleaned /free of visible dust, dirt, and debris

No more than 2 visible marks or accumulations of dust, dirt, smudges or other foreign material over ½ in. size.

Re work within 2 hrs of notification.

*Bathrooms/Kitchen clean/sanitized free of visible dust, dirt, and debris

1% deduction of monthly invoice if below 95% or below of MAL

*Drinking Fountains cleaned/sanitized

No visible dirt, smudges, or other foreign material.

Re work within 2 hrs of notification.

1% deduction of monthly invoice if below 95% or below of MAL

*Trash emptied/cleaned

No more than 2 trash receptacles with ¼ of trash remaining

Re work within next day of notification.

1% deduction of monthly invoice if below 90% or below of MAL

*Vestibule, lobby, hallways, entrances cleaned/ free of visible dust, dirt, and debris

Semi-Annual *Windows, screens, blinds, and hot/cold vents cleaned/ free of visible dust, dirt, debris and streaks/smudges

No more than 2 visible marks or accumulations of dust, dirt, smudges or other foreign material over ½ in. size.

Re work within next day of notification 1% deduction of monthly invoice if below 90% of MAL

Semi-annual *Kitchen/ restroom floors stripped/waxed *Light fixtures cleaned /free of visible dust, dirt, and debris No more than 2 visible marks or accumulations of dust, dirt, smudges or other foreign material over ½ in. size.

Re work within next day of notification.

Annual *Carpet shampoo *Exhaust fan in men’s restroom *Doors/door frames, hot/cold vents, windows/screens cleaned/free of visible dust, dirt, debris, streaks/smudges *Vestibule door clean/wax

No more than 2 visible marks or accumulations of dust, dirt, or other foreign material over ½ in. size.

Re work within next day of notification

Floors

Windows/glass Furniture/wall surfaces Restrooms/Kitchen Drinking Fountains Waste Receptacles Lobby/Vestibule/Hallways/Back entrance Sweep/wet mop floors, vacuum carpet, buff floors, spot clean walls/carpets, clean/dust wall surfaces, dust chairs, tables etc., clean/sanitize toilets/urinals, sinks, countertops, cabinets, mirrors, wall partitions, clean/sanitize drinking fountains, service dispensers, sweep stairways removal of trash, clean/polish kick plates/push bars, empty ash tray bin.

Windows inside/out Blinds Corners/along walls Hot/cold air vents/light fixtures Waste receptacles Light fixtures Kitchen and restrooms floors Vacuum/sweep floors Dust windowsills/horizontal surfaces Clean windows/window sills/screens Clean blinds Vacuum Clean vents/light fixtures Clean inside/out Strip and apply coat of floor finish

Annual

Carpeted floors Exhaust fan (men’s restroom) Vestibule door Doors/door frames Hot/cold vents Windows/screens/blinds

Shampoo carpet Clean thoroughly exhaust fan, doors, door frames, vents, windows (inside/out) screens, and blinds.