RFQAG65T0S150001PRRDSOJanitorialServices.doc

AG-65T0-S-15-0001 Nebraska National Forests and Grasslands, PRRD and SO Janitorial Services

SCHEDULE OF ITEMS – SUPPLIES OR SERVICES AND PRICES/COSTS

19.

ITEM NO.

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SCHEDULE OF SUPPLIES/SERVICES

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QUANTITY

22.

UNIT

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UNIT PRICE

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AMOUNT

BASE YEAR FY 2015 December 1, 2014 – November 30, 2015 Twice a Week Services – (WE/FR)

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

1a Restroom 4 rooms _____ _____

1b Front Foyer and Doors 1 job _____ _____

1c Reception Area 1 job _____ _____ 1d Drinking Fountain 2 each _____ _____

1e Break room Waste 1 each _____ _____ Receptacle

Weekly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

2a Waste Receptacles 68 each _____ _____ 2b Hallways 7 each _____ _____

2c Copy Machine Area 1 each _____ _____

Monthly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

3a Inside/Outside Foyers and Adj. Areas 1 job _____ _____ 3b Conference Room 2 each _____ _____ 3c Offices 44 offices _____ _____ 3d Entry Glass 1 job _____ _____ Annually – July – November 2015 Sub Description Number Unit Sub-

Unit of Rooms Cost Total

4a Dusting 44 rooms _____ _____ 4b Windows & Sills 133 each _____ _____

4c Blinds 38 each _____ _____ 4d Chairs 140 each _____ _____ 4e Door/Door Frames 46 each _____ _____

TOTAL BASE YEAR: 12/01/14-11/30/15

Days

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ITEM NO.

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SCHEDULE OF SUPPLIES/SERVICES

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QUANTITY

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UNIT

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UNIT PRICE

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AMOUNT

OPTION YEAR ONE FY 2016 December 1, 2015 – November 30, 2016 Twice a Week Services – (WE/FR)

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

1a Restroom 4 rooms _____ _____

1b Front Foyer and Doors 1 job _____ _____

1c Reception Area 1 job _____ _____

1d Drinking Fountain 2 each _____ _____

1e Break room Waste 1 each _____ _____ Receptacle

Weekly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

2a Waste Receptacles 68 each _____ _____ 2b Hallways 7 each _____ _____

2c Copy Machine Area 1 each _____ _____

Monthly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

3a Inside/Outside

Foyers and Adj. Areas 1 job _____ _____

3b Conference Room 2 each _____ _____

3c Offices 44 offices _____ _____

3d Entry Glass 1 job _____ _____ Annually – July – November 2016 Sub Description Number Unit Sub-

Unit of Rooms Cost Total

4a Dusting 44 rooms _____ _____

4b Windows & Sills 133 each _____ _____

4c Blinds 38 each _____ _____

4d Chairs 140 each _____ _____

4e Door/Door Frames 46 each _____ _____

TOTAL OPTION YEAR ONE: 12/01/15-11/30/16

Days

Weeks

Months

EA

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1b $______

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ITEM NO.

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SCHEDULE OF SUPPLIES/SERVICES

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QUANTITY

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UNIT

23.

UNIT PRICE

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AMOUNT

OPTION YEAR TWO FY 2017 December 1, 2016 – November 30, 2017 Twice a Week Services – (WE/FR)

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

1a Restroom 4 rooms _____ _____

1b Front Foyer and Doors 1 job _____ _____

1c Reception Area 1 job _____ _____

1d Drinking Fountain 2 each _____ _____

1e Break room Waste 1 each _____ _____ Receptacle

Weekly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

2a Waste Receptacles 68 each _____ _____ 2b Hallways 7 each _____ _____

2c Copy Machine Area 1 each _____ _____

Monthly Services

Sub Description Number Unit Sub-

Unit of Rooms Cost Total

3a Inside/Outside

Foyers and Adj. Areas 1 job _____ _____

3b Conference Room 2 each _____ _____

3c Offices 44 offices _____ _____

3d Entry Glass 1 job _____ _____ Annually – July – November 2017 Sub Description Number Unit Sub-

Unit of Rooms Cost Total

4a Dusting 44 rooms _____ _____

4b Windows & Sills 133 each _____ _____

4c Blinds 38 each _____ _____

4d Chairs 140 each _____ _____

4e Door/Door Frames 46 each _____ _____

TOTAL OPTION YEAR TWO: 12/01/16-11/30/17

Days

Weeks

Months

EA

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4e $_____

United States Department of Agriculture

Non Discrimination Statement

The U.S. Department of Agriculture (USDA) prohibits discrimination in all its programs and activities on the basis of race, color, national origin, age, disability, and where applicable sex, marital status, familial status, parental status, religion, sexual orientation, genetic information, political beliefs, reprisal, or because all or part of an individual’s income is derived from any public assistance program. (Not all prohibited bases apply to all programs.) Persons with disabilities who require alternative means of communication of program information (Braille, large print, audiotape, ect.) should contact USDA’s TARGET Center at (202) 720-2600 (voice and TDD). To file a complaint, write to USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD). USDA is an equal opportunity provider and employer.

SECTION C - Description/Specifications/Statement of Work

This procurement requires the use of biobased products to the extent that such products are reasonably available, meet agency or relevant industry performance standards, are reasonably priced. Where available, these products should first be acquired from among qualified products that fall under the umbrella of items designated through the Federal Biobased Products Preferred Procurement Program.

For more information on the biobased program and to locate biobased products go to: http://www.biopreferred.gov

NEBRASKA NATIONAL FORESTS AND GRASSLANDS

PINE RIDGE RANGER DISTRICT AND SUPERVISOR’S OFFICE

JANITORIAL SERVICES

1. LOCATION AND DESCRIPTION OF WORK AREA:

The buildings for which Janitorial Services will be provided are at the Nebraska National Forests and Grasslands; Pine Ridge Ranger District and Supervisor’s Office at 125 N. Main Street, Chadron, NE 69337. This office consists of two buildings with an approximately 14,500 square feet. Approximately 13,275 square feet are carpeted and approximately 1,225 square feet are tile or linoleum.

2. SCOPE OF WORK:

The purpose of this contract is to provide for janitorial services in the Government Owned buildings designated as the Nebraska National Forests and Grasslands; Pine Ridge Ranger District and Supervisor’s Office. The Contractor shall furnish all equipment, transportation, labor, supervision and supplies (except as specified herein as Government furnished) necessary to maintain the buildings in a clean, sanitary, and acceptable condition. Performance will be according to the standards indicated herein. This contract will commence on December 1, 2014, or thereabouts and continue thru November 30, 2015, with two additional option years possible.

3. ENVIRONMENTALLY PERFERABLE PRODUCTS:

The Nebraska National Forests and Grasslands, Fort Pierre National Grasslands requires the use of environmentally preferable products and services in order to comply with federally mandated programs and USDA’s Agriculture Acquisition Regulations (AGAR 423.703) that direct USDA agencies to actively promote a preference for Environmentally Preferable Products. This includes the use of: recovered material products; energy and water efficient products; alternative fuels and fuel efficiency, bio-based products; non-ozone depleting substances; priority chemicals; and environmentally preferable products. These products are described on the Office of the Federal Environment Executive website (http://www.ofee.gov/gp/gp.htm).

The Contractor must comply with the Agriculture Act of 2014; the Farm Security and Rural Investment Act of 2002 (FSRIA), 7 U.S.C. 8102; the Food, Conservation and Energy Act of 2008 (FCEA), 7 U.S.C. 8102; the Federal Acquisition Regulation; Executive Order (EO) 13514, “Federal Leadership in Environmental, Energy and Economic Performance,” dated October 5, 2009; EO 13423, “Strengthening Federal Environmental, Energy, and Transportation Management,” dated January 24, 2007; and Presidential Memorandum, “Driving Innovation and Creating Jobs in Rural America through Biobased and Sustainable Product Procurement,” dated February, 2012 to provide biobased products.

Products and Materials:

Custodial cleaning products required in the performance of this SOW shall meet as a minimum, Green Seal Product Standards (http://www.greenseal.org/certification/environmental.cfm). If it is determined that a product does not meet Government performance requirements, the contractor shall submit a proposed alternative that would meet the performance requirements with the lowest environmental impact for evaluation and acceptance.

Products that fall under the Environmental Protection Agency (EPA) Comprehensive Procurement Guidelines (CPG) (http://www.epa.gov/cpg) shall meet the minimum recovered (recycled) content.

Bio-based products shall be used upon issuance of the bio-based product listing from the United States Department of Agriculture (USDA) (http://www.usda.gov).

The contractor shall purchase and use Energy Star or other energy-efficient items listed on the Department of Energy’s Federal Energy Management Program (FEMP) Product Energy

Efficiency Recommendations product list. Contract will submit list of Bio-based cleaning products upon award.

Cleaning products be non-toxic, non-carcinogenic, not harmful to aquatic environments, low VOC, etc.

4. PREWORK CONFERENCE:

Prior to commencement of work, the Contractor shall arrange a meeting with the CO to discuss the contract terms and work performance requirements. At that time, the Contractor shall designate, in writing, the name and phone number of the Contractor’s on-site representative/supervisor and their responsibilities.

5. CONTRACTOR REPRESENTATIVE:

The contractor shall provide a contract representative for the performance of the work specified in the contract. The name of this person and an alternate(s) who shall act for the Contractor when the Contractor is absent shall be designated in writing to the CO. The Contractor’s representative or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contractor representative and alternate(s) must be able to read, write, speak, and understand English.

6. PERSONNEL:

The Contractor shall employ personnel qualified and capable to perform janitorial work and will provide a list of personnel who will be on the premises and their work schedules. No employees under the age of 18 are authorized to work on this Contract.

7. HOURS OF OPERATION:

All janitorial services shall be performed outside of normal business hours of 4:30 pm and 6:00 am Monday through Friday, except legal holidays and days when the office is closed due to weather or other unforeseen circumstances. The Contractor has the option to perform Friday’s pm work on Saturday, Sunday, or Monday holidays. Work may be performed anytime on weekends and federal holidays. The contractor will be responsible for maintaining building security during the hours the building is occupied due to the Contractor operations.

8. GOVERNMENT FURNISHED PROPERTY:

The Government shall deliver to the Contractor equipment, materials, supplies, property, and/or services (hereinafter referred to as “Government-furnished property”) listed below at the work site prior to work commencing. As supplies need replenishing, the Contractor shall notify the Contracting Officer’s Representative (COR) no less than 2 weeks in advance so needed items can be ordered. The Government will furnish the following items:

· Mop bucket, 24” push broom, broom, utility cart, ladder.

· Paper Towels, toilet paper, various sizes of trash receptacle liners.

· Fluorescent lamps, incandescent light bulbs, exit light lamps, exterior floor lights, display lamps.

· “Wet floor” safety signs, urinal filters.

· Liquid hand soap and room freshener.

· Keys will be signed for and returned upon completion of termination of the contract. Lost keys are the responsibility of the Contractor. See SECTION 11: FIRE PREVENTION AND SECURITY.

· All utilities necessary for the Contractor to perform the required services as stated herein.

· A storage space for Contractor furnished property and Government furnished property is available.

9. CONTRACTOR FURNISHED PROPERTY

The Contractor shall furnish all equipment, material, and supplies necessary, except as noted in SECTION 8: GOVERNMENT FURNISHED PROPERTY, to perform the tasks specified in this contract. The Government will approve prior to use all cleaning materials and equipment utilized by the Contractor to ensure that they do not harm, cause permanent damage to Government property or endanger the health and safety of the building users. This does not relieve the Contractor from any damages resulting from use of these materials. The Contractor shall utilize products and materials made from biobased materials to the maximum extent possible without jeopardizing the intended end use or detracting from the overall quality delivered to the end user.

The Contractor shall not use any materials which the CO determines do not meet the requirements established by applicable Federal specifications and standards. Material Safety Data Sheets (MSDS) are required for all cleaning compounds and products used to perform the tasks specified in this contract.

10. SAFETY PLAN

(a) The Contractor shall provide a copy of their safety plan at the pre-work meeting.

(b) The Safety Plan should be available to all employees and subcontractors working on the contract.

(c) The Safety Plan should cover at a minimum:

i.

Safety briefings covering the area working in, equipment being used, and any special considerations for the work under the contract.

ii.

Personal Protective Equipment required for the work under the contract.

iii.

Appropriate OSHA requirements for the type of work under the contract.

iv.

Weather considerations for the time of year of the contract.

v.

Communication issues and locations of the nearest medical facilities to the job site.

vi.

Emergency numbers to contact if an accident happens.

Contractors are subject to all applicable State and Federal OSHA rules and regulations.

11. FIRE PREVENTION AND SECURITY:

The Contractor is responsible for ensuring security of Government property, buildings, equipment, materials, records and data against unauthorized access, loss or damage during the performance of this contract.

A. Fire Prevention: The Contractor shall at all time keep janitor closet neat, clean, and free from odors and fumes. All chemical and combustible items shall be stored in proper containers. All trash shall be placed in the dumpsters and not stored in the janitor closet.

There are no public areas designated as smoking areas. Smoking is prohibited inside the building.

B. Building Security: The Contractor shall announce their arrival and departure to Government employees who may be occupying the building after normal working hours, and shall ensure all exit doors remain closed and locked at all times during the performance of services unless the Contractor is using the door and remains in sight of the door. Only the Contractor’s employees are allowed in the building or on the job site during the performance of services. The Contractor shall secure all contractor owned equipment and supplies in the closet provided prior to leaving the premises. Contractor will park vehicle in the front of the buildings at all times.

The Contractor will establish and implement methods of ensuring that all keys issued by the Government are kept secure in the Contractor’s possession and are not used by unauthorized persons. No keys issued by the Government are to be duplicated.

1. The Contractor will be required to reimburse the Government for replacement of locks or re-keying as a result of Contractor loss of keys. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system at the Contractor’s expense.

2. The Contractor will report the occurrence of a lost key to the Contracting Officer no later than the next duty day.

3. It is the responsibility of the Contractor to prohibit the use of keys issued by the Government by any persons other than the Contractor’s employees. It is also the responsibility of the Contractor to prohibit the opening of locked areas by the Contractor to permit entrance of persons other than Contractor’s employees engaged in the performance of assigned work in those areas.

The Contractor shall not attempt to reconnect or re-plug any computer wiring disconnected or disturbed during the performance of this contract. The Contractor shall leave written notification on the COR’s desk of any computer equipment accidentally disconnected.

The Contractor shall not disturb papers on desks, equipment on lab counters, other equipment or bulletin boards nor shall the Contractor use Government telephones or other equipment except for emergency use.

12. CIRCUMSTANCES TO BE REPORTED:

The Contractor will report to the CO any circumstances of needed repairs of the facility or unusual soiling of an area which may affect the performance of the work and/or create unhealthy or hazardous conditions. The Contractor will report to the CO, police, and/or fire department any instances of fire, accidents, vandalism, attempted break-ins, signs of attempted break-ins, or suspicious persons.

13. CONSERVATION OF UTILITES:

Upon completion of work the Contractor shall ensure that all lights are off, all machines and appliances are shut off or disconnected, no smoldering, smoking or burning materials are left in ash containers or trash receptacles and all windows and entrance doors are closed and locked.

14. FEDERAL HOLIDAYS

Excepted as noted in the Schedule of Work or hours of Operation, work will not be required on the following federal government holidays, nor on holidays observed in lieu thereof:

New Year’s Day

Martin Luther King Jr. Day

Presidents’ Day

Memorial Day

Independence Day

Labor Day

Columbus Day

Veteran’s Day

Thanksgiving Day

Christmas

15. UNFORESEEN BUILDING CLOSURES:

When an unforeseen building closure occurs on a regular scheduled day of work, the Government shall have the following options:

A. To require the Contractor to perform work necessary to sustain operations of the following normal duty day.

B. To forego the work and reduce payment due to the Contactor accordingly for work not performed.

16. SUBCONTRACTING

The Government reserves the right to approve or disapprove any subcontractors selected. The Contractor shall obtain approval from the CO for all subcontractors prior to entering into any subcontracts. The Contractor is required to obtain approval in writing from the CO and include the specific work to be accomplished by the subcontractor.

17. CONTRACTOR SUBMITTALS

The following shall be submitted to the CO for approval prior to the commencement of work to be performed under this contract:

A.

Personnel – Contract shall provide the Government with names of employees that will be performing this service and all employee information required for Government Background checks as required by HSPD-12.

B.

Safety Plan – A written Safety Plan (see SECTION 10: SAFETY PLAN) must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract.

C. Quality Control Program – The Contractor shall institute a complete Quality Control Program (QCP) to ensure the requirements of this contract are provided as specified. The goal of the QCP should be to identify and correct any problems that may arise before they are identified by the CO or his/her representative. A written Quality Control Plan must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At a minimum the QCP should include:

1. An inspection system, covering all services required, utilizing a comprehensive checklist to monitor contract performance.

2. A system for identifying and correcting deficiencies and/or a pattern of deficiencies in the quality or quantity of services provided.

3. A file system to maintain record/documentation of inspections conducted and corrective actions take. Documentation of inspections conducted, deficiencies identified, and corrective actions taken must be kept current and made available to the CO upon request.

D.

Cleaning Operations and Stewardship Plan – The Contractor shall develop and institute a complete Cleaning Operations and Stewardship Plan establishing a commitment to the use of biobased products, employee health and safety, and sound environmental practices. A written Cleaning Operations and Stewardship Plan must be submitted to the Government at least 10 days prior to commencement of work and will be incorporated into the resultant contract. At minimum, the “Plan” must also include:

1.

A list of proposed biobased products to be used in the performance of services provided under this contract (at minimum proposed products must be identified by brand name), including a summary of product attributes.

2. Product Use and Cleaning Guides defining standard operating procedures and/or instructions for the proper use, storage, and disposal of the cleaning products, proper operation of equipment, and proper procedures to accomplish work under this contract.

3. Proper procedures for the storage of hazardous materials in conformance with good house keeping practices, the National Fire Prevention Association (NFPA) Code, and applicable federal and municipal regulations. The “Plan” must also define proper procedures for the identification and disposal of hazardous wastes in accordance with Federal RCRA regulations and the District of Columbia Municipal Regulations (DCMR), Title 20, Subpart E prior to use with personnel.

E. Affirmative Procurement Program – The Contractor shall develop and implement a comprehensive Affirmative Procurement Program (APP) for the purchase and use of biobased products and products made with recovered materials to the maximum extent possible. The APP shall include:

1. Details as to how the Contractor intends to keep abreast of the development and increasing availability of biobased products and how new products may be incorporated on an ongoing basis into contract performance. The Contractor must also indicate how it will conform to the Comprehensive Procurement Guidelines (CPG) published by EPA with respect to recovered materials products. The APP shall be updated as necessary to accommodate all revisions to the CPG.

2. Data on the quantity and dollar values of biobased products and recycled content products used in this contract. This data shall be submitted to the CO quarterly.

F. MSDS Sheets and Cleaning Product Information – The Contractor must submit a list of material and products to be used in the performance of work under the terms of this contract. The list of materials shall include the name of the manufacturer, the brand name, and the intended purpose of use of each of the material listed. A Materials Data Sheet (MSDS) for each product and material listed must also be provided.

G. Schedule – The Contractor must submit a schedule for services listed as bi-weekly, weekly, monthly, annual work with dates to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

H. Checklist - Submit at least one per month in advance, a checklist of work to be completed. The checklist will be used by the Government for quality assurance surveillance purposes and shall include, bi-weekly, monthly and annual work to be performed that month and the dates on which that work is to be performed. The Contractor must inform the Government of schedule changes at least one week in advance.

18. TECHNICAL SPECIFICATIONS

The janitorial services shall be performed in accordance with the following specifications at the frequencies prescribed.

1. Services Performed Bi-Weekly - Bid Item #0001

a. Restrooms

· Clean and sanitize all surfaces including sinks, counters, toilet bowls, toilet seats, urinals, etc.

· Clean and sanitize tile walls adjacent to and behind urinals and water closets (as needed).

· Clean and sanitize sanitary napkin receptacles and replace liners (as needed).

· Sweep, mop and sanitize tile floors.

· Clean and polish mirrors, dispensers and chrome fixtures.

· Empty, clean and sanitize all wastebaskets.

· Spot clean all other surfaces and dust horizontal and vertical surfaces including tops of partitions and mirrors (as needed).

· Re-stock restroom supplies (as needed).

b. Front Foyer and Entry Doors

· Wash inside and outside of entry glass surfaces on entrance doors. Remove dust and soil from metal frames surrounding entrance glass doors.

· Vacuum rugs.

· Sweep and mop tile floors and clean baseboards.

· Dust horizontal surfaces.

c.

Reception Area

· Vacuum all reception carpeted areas and rugs including edges.

· Clean and polish all counter surfaces.

· Dust horizontal surfaces.

d.

Drinking Fountains

· Clean and sanitize drinking fountains.

e.

Break room Waste Receptacle

· Empty waste receptacle, wash, if needed, with a sanitizing cleaner.

2. Services Performed Weekly – Bid Item #0002

a. Waste Receptacles

· Empty all waste receptacles. Wash, if needed, with a sanitizing cleaner. Change liners only if needed.

b. Hallways

· Vacuum all carpeted areas, including wall edges.

· Spot clean anytime a stain or soiled area needs cleaning.

· Sweep and mop tile floors, use a cleaner that doesn’t require rinsing and is a sanitizer and will not damage the wax.

· Spot clean walls, doors and partitions that appear to be soiled (as needed).

· Dust horizontal surfaces.

c.

Copy Machine Area

· Vacuum all carpeted areas, including exposed wall edges and around the exposed edges of all furniture which is not easily moveable, this includes under desks, tables, chairs, etc. All light weight furniture must be moved and vacuumed under. All electrical cords must be picked up and vacuumed under.

· Spot clean anytime a stain or soiled area needs cleaning.

· Clean and polish table and countertops.

· Dust horizontal surfaces.

3. Services Performed Monthly - Bid Item #0003 a.

Inside/Outside Foyer and Adjacent Areas

· Inside Foyers - Sweep and mop, use a cleaner that doesn’t require rinsing and is a sanitizer and will not damage the wax. Vacuum rug and clean baseboards.

· Spot clean walls and doors.

· Dust horizontal surfaces.

· Outside Foyers - Sweep outside area around all outside doors and adjacent area.

· Pick up any trash laying within 100 feet on the outside of the office building and parking area. This includes all the bushes and trees.

· Empty all outdoor waste receptacles and ash trays at the front entrance and three back entrances. Wash if needed with a sanitizing cleaner. Change liners if needed. Replace ash tray sand as needed.

b.

Conference Rooms

· Clean and polish conference room tables.

· Vacuum all carpeted areas, including exposed wall edges and around the exposed edges of all furniture which is not easily moveable, this includes under desks, tables, chairs, etc. All light weight furniture must be moved and vacuumed under. All electrical cords must be picked up and vacuumed under.

· Spot clean anytime a stain or soiled area needs cleaning.

· Vacuum chalk dust out of chalk tray. Wash chalkboard only if it has been erased by the Forest Service.

· Dust horizontal surfaces.

c. Offices

· Vacuum all carpeted areas, including exposed wall edges and around the exposed edges of all furniture which is not easily moveable, this includes under desks, tables, chairs, etc. All light weight furniture must be moved and vacuumed under. All electrical cords must be picked up and vacuumed under.

· Clean plastic chair mats.

· Spot clean anytime a stain or soiled area needs cleaning.

d.

Entry Glass

· Wash inside and outside of all glass surfaces next to entry glass doors and doorways. Remove dust and soil from metal frames surrounding entrance glass doors.

4. Services Performed Annually - Bid Item #0004 a.

Dusting above and below 5 feet

· Dust all horizontal and vertical surfaces. All surfaces shall be shall be kept free of obvious dust, dirt, and cobwebs. Surfaces including but not limited to furniture, exposed baseboards, exposed wood molding, exposed windowsills, bookcases, ledges, signs, wall hangings, photographs, fire alarm boxes, exhibits, tops of high bookcases, top edge of privacy partitions, excluding desk tops and computers.

b.

Windows and Window sills NOTE: Windows, Window sills and Blinds will be cleaned at the same time.

· Clean all windows and screens inside and outside of building, with an appropriate glass cleaner. Remove screens on windows that have screens for cleaning.

· Clean all Window sills; all surfaces shall be free of obvious dust, dirt and cobwebs.

c.

Blinds NOTE: Windows, Window sills and Blinds will be cleaned at the same time.

· Dust, clean and/or vacuum all window blinds. Vinyl blinds may require a liquid cleaner and blinds with fabric may require vacuuming. Clean in accordance with manufacturer’s recommendations by type of fabric or material.

d.

Chairs

· Vacuum all upholstered chairs.

· Clean all vinyl covered chairs with an appropriate cleaner for vinyl.

· Clean chair legs and/or pedestal bases on all the chairs in the office.

· Wood chairs use oil, such as lemon oil.

e.

Door and Door Frames

· Clean with appropriate wood/metal cleaner and apply good penetrating oil to the wood doors.

· All door handles will be wiped clean with disinfecting cloths.

19. PERFORMANCE REQUIREMENTS STANDARDS:

Performance requirement standards are described in the Performance Requirements Standards Summary Tables (see pages 18 - 23) for bi-weekly, weekly, monthly and annual work. The Contractor is expected to ensure services are provided or performed to the appropriate standards though the Contractor’s Quality Control Plan. Except as stated in the summary tables, services required by this contract are generally of such a nature that nonconforming or incomplete performance disclosed by Government inspection is not subject to correction by re-performance or late performance, and will result in a deduction being made to the contract price for the month.

20. INSPECTION PROCEDURE:

Inspection of the office buildings to determine the acceptability of the workmanship will be made by the Government, and any deficiencies encountered will be called to the attention of the Contractor. Correct all deficiencies will be made prior to re-inspection and acceptance of work by the Government in conformance with the performance standards.

Contractor shall turn in a monthly checklist, to ensure quality standard are being met. These checklists will be utilized by the COR to substantiate work completed and to perform government inspections.

Any Government personnel or visiting public may observe unacceptable services, incomplete work or required services not performed and may contact the CO or the COR to communicate a complaint. Customer complaints will be substantiated by the COR for validity. Should the COR determine that the complaint is valid, the COR will inform the Contractor orally and in writing. Refer to the Performance Requirements Standards Summary Tables for remedy for non-conforming services. Unresolved disputes will be forwarded to the CO for determinations.

Inspection/acceptance are further covered in 52.212-4 Contract Terms and Conditions – Commercial Items (MAY 2014) under (a) Inspection/Acceptance.

21. ACCEPTANCE:

Workmanship shall be of an acceptable quality such as would be found in a business office visited by the general public and meet the acceptable quality level (AQL) listed in summary.

22. PAYMENT:

Payment will be made monthly for work meeting or exceeding the AQL completed and accepted by the Government covering the previous month’s service. Upon acceptance, the Government will pay monthly the appropriate amount determined by the occurrence of the services as stated in the Schedule of Items. For example: December has nine bi-weekly services, three weekly services and four monthly services. The cost for these services would be added together for the amount due for fully acceptable service. Payment will be determined on the services and frequencies, less any deductions for any non-conforming or unacceptable performance.

Deductions – anytime the performance of services falls below the AQL, a deduction for services that cannot be re-performed or are performed late will be made based on the level of service provided for that month. If the performance AQL is 95% for a particular deliverable item and that item is missed or the acceptable performance level drops below the AQL, the amount due for that pay item will be deducted to the appropriate level of acceptable performance for service provided for that month.

For example: If the weekly rate to clean restrooms is $25 and there are 4 weeks in the month that services are to be provided, the total owed for that particular service for the month is $100. If the AQL is 95% and the performance level drops to 75% (the quality of service provided was unacceptable, or the service was not performed, more than once during the month), the total due to Contractor for the month less the deductions is $75.

PERFORMANCE REQUIREMENTS STANDARD SUMMARY TABLES

Bi-Weekly Performance Requirements Standard Summary

Restrooms (1a)

All surfaces, including sinks, water closets, urinals, partitions, etc, are cleaned and sanitized. All surfaces are to be maintained at a high level of shine and cleanliness, free of scale, soap scum, rust and other deposits. All porcelain fixtures and metal surfaces are clean and bright. Doors, partitions, mirrors, and walls shall be free of obvious streaks, spots, dirt and dust. Corners, crevices, and seams shall be clean and free of dirt and/or debris. Glass surfaces are bright and clean without smudges, streaks or a cloudy appearance. Restrooms should have an overall pleasant odor.

Tile floors and exposed baseboards are clean and sanitized, free of dust, dirt, smudges, stains, debris and mopping residue.

All waste paper receptacles and sanitary napkin receptacles are emptied, cleaned, sanitized, and deodorized. Trashcan liners are replaced with new ones.

Restroom supplies such as soap, toilet paper and towel dispensers are fully stocked.

All bi-weekly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Vacuum rugs.

Tile floors, corners and exposed baseboards are clean and free of dust, dirt, smudges, stains, debris and mopping residue. Use a cleaner that does not require rinsing.

Dust horizontal surfaces. Surfaces shall be kept free of obvious dust, dirt, and cobwebs.

Bi-Weekly Performance Requirements Standard Summary

Clean and polish all counter surfaces in front reception area to be free of dirt, grease, smudges, sticky spots and streaks.

Dust horizontal surfaces. Surfaces shall be kept free of obvious dust, dirt, and cobwebs.

All bi-weekly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Weekly Performance Requirements Standard Summary

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Spot clean obvious stains as they occur and cleaned areas shall blend in with surrounding area.

Sweep and mop tile floors, corners, exposed baseboards are clean and free of dust, dirt, smudges, stains, debris and mopping residue. Use a cleaner that does not require rinsing.

Spot clean walls, doors and partitions that appear to be soiled.

Spot clean obvious stains as they occur and cleaned areas shall blend in with surrounding area

Clean and polish table tops in area to be free of dirt, grease, smudges, sticky spots and streaks.

Monthly Performance Requirements Standard Summary

Spot clean walls and doors.

Dust horizontal surfaces.

Outside Foyers - Sweep outside area around all outside doors and adjacent area. Pick up any trash laying within 100 feet on the outside of the office building and parking area. This includes all the bushes and trees.

Empty all outdoor waste receptacles and ash trays at the front entrance and three back entrances. Wash if needed with a sanitizing cleaner. Change liners if needed. Replace ash tray sand as needed.

All monthly services will be subject to visual checks by the COR.

Random Sampling of Check Lists turned in.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Spot clean anytime a stain or soiled area needs cleaning.

Vacuum chalk dust out of chalk tray. Wash chalkboard only if it has been erased by the Forest Service. Dust horizontal surfaces.

Monthly Performance Requirements Standard Summary

Clean plastic chair mats.

Spot clean obvious stains as they occur and cleaned areas shall blend in with surrounding area.

All Monthly services are subject to visual inspection by the COR

Random Sampling of Check Lists turned in.

All required services are performed and no more than five (5) customer complaints are received and substantiated by the COR per calendar month. 95% AQL

Full payment will be received for acceptable work. Rework of unacceptable work will be permitted if the schedule allows for this. If the unacceptable work is not reworked, a deduction will be made.

Incentives/Disincentives:

+ full payment for acceptable work

+ less stringent inspections for good performance

+ good evaluation for good performance

- Rework of unacceptable work

- Additional inspection for poor performance

- Deduction of payment percent for service

-poor evaluation on poor performance.

Annual Performance Requirements Standard Summary

Random Sampling of Check Lists turned in.

Customer Complaints: All complaints will be substantiated for validity.

Poor performance will result in a more stringent and additional inspections All required services are performed and no more than two (2) customer complaints are received per job. AQL 95%.

Vinyl covered furniture will be wiped clean with a damp cloth with mild detergent.

Wood chairs will be wiped clean; use oil, such as lemon oil.

DEFINITIONS

ACCEPTABLE QUALITY LEVEL (AQL). The maximum allowable deviation from perfect performance that may occur before the Government will invoke payment deduction. An AQL does not allow a contractor knowingly to offer defective service, but limits reduced payment to circumstances in which defective performance results in a measurable reduction in the value of services rendered.

DEFECTIVE SERVICE. A unit of service which contains one or more defects, or nonconformance with specified requirements.

CONTRACTING OFFICER (CO) – A Government personnel with the authority to bind the government in a contract.

CONTRACTING OFFICER’S REPRESENTATIVE (COR). A Government person appointed by the contracting officer to help the contracting officer with contract administration and surveillance.

CUSTOMER FEEDBACK – Customer feedback is firsthand information from the actual users of the service.

GOVERNMENT INSPECTOR. A Government person responsible for surveillance of contractor performance.

PERFORMANCE REQUIREMENTS SUMMARY (PRS). Identifies the key service outputs of the contract that will be evaluated by the Government to assure contract performance standards are met by the contractor.

QUALITY ASSURANCE. Those actions taken by the Government to assure services meet the requirements of the Performance Work Statement (PWS).

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document used for quality assurance surveillance. The document contains specific methods the Government will use to perform surveillance of the contractor.

QUALITY CONTROL. Those actions taken by a contractor to control the performance of services so that they meet the requirements of the Performance Work Statement (PWS).

QUALITY CONTROL PLAN (QCP) – A quality control plan is a plan developed by the contractor for its internal use to ensure that it performs and delivers high-quality service.

RANDOM SAMPLING. A sampling method in which each service output in a unit has an equal chance of being selected.

SECTION D - Packaging and Marking

(For this Solicitation, there are NO clauses in this Section)

SECTION E - Inspection and Acceptance

52.246-1 Contractor Inspection Requirements.(Apr 1984)

52.246-4 Inspection of Services - Fixed-Price. (AUG 1996)

52.252-2 Clauses Incorporated by Reference. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): https://acquisition.gov/far/

SECTION F - Deliveries or Performance

452.211-74 Period of Performance. (FEB 1988)

The period of performance of this contract is from December 1, 2014 through November 30, 2015.

452.211-75 Effective Period of the Contract. (FEB 1988)

The effective period of this contract is from December 1, 2014 through November 30, 2015.

52.242-15 Stop-Work Order. (AUG 1989)

SECTION G - Contract Administration Data

G.1 Designation OF CONTRACTING OFFICER’S REPRESENTATIVE

The Contracting Officer will designate a Contracting Officer's Representative (COR) at the time of contract award.

The COR is responsible for administering the performance of work under this contract. In no event, however, will any understanding, agreement, modification, change order, or other matter deviating from the terms of this contract be effective or binding upon the Government unless formalized by proper contractual documents executed by the Contracting Officer prior to completion of the contract.

The Contracting Officer should be informed as soon as possible of any actions or inactions by the Contractor or the Government which will change the required delivery or completion times stated in the contract, and the contract will be modified accordingly.

On all matters that pertain to the contract terms the Contractor must communicate with the Contracting Officer. Whenever, in the opinion of the Contractor, the COR requests effort outside the scope of the contract, the Contractor should so advise the COR.