Quality_Assurance_Plan.doc

QUALITY ASSURANCE SURVEILLANCE PLAN

Contract – Recreation trail maintenance on the National Forests in Mississippi, De Soto Ranger District.

This Quality Assurance Surveillance Plan (QASP) has been developed pursuant to the requirements of the Performance Work Statement (PWS) in Contract AG-447U-S-14-0047. This plan sets forth procedures and guidelines that will be used in evaluating the technical performance of the contractor.

A. PURPOSE OF THE QASP

The QASP is intended to accomplish the following:

Define the roles and responsibilities of participating government officials and the contractor;

Identify the types of work to be performed and the inspections to be performed to validate adequacy;

Describe the evaluation methods that will be employed by the government in assessing the contractor’s inspection program and performance to the quality/performance standards required for each task

Provide copies of the contractor’s inspection records and Government quality assurance monitoring forms that will be used by the government in documenting and evaluating the contractor’s performance;

Describe the process of performance documentation

B. ROLES AND RESPONSIBILITIES OF GOVERNMENT OFFICIALS

The following government officials will participate in assessing the quality of the contractor’s performance. Their roles and responsibilities are described as follows:

The Contracting Officer’s Representatives’ (COR’s) responsibilities will be listed on their designations and may include the following: monitoring, assessing, recording, and completing quality assurance monitoring forms which will be used to document the inspection and evaluation of the contractor’s work performance.

The Contracting Officer (CO) and will have overall responsibility for overseeing the contractor’s performance and for the monitoring of the contractor’s performance in the areas of contract compliance, contract administration, cost control, and property control; reviewing the COR’s assessment of the contractor’s performance; and resolving all differences between the COR’s version and the contractor’s version.

C. METHODS OF SURVEILLANCE

The government, through its COR, will monitor the contractor’s performance on a continuous basis. The method the government will use is identified in C above. The COR/Inspector will first verify the results of the contractor’s inspection, completeness and adequacy of the documentation of the contractor’s inspection results. The government COR will perform periodic independent inspections after the contractor has performed their inspection if questions develop regarding the results of the contractor’s inspections. Results of the independent inspections that differ from the results noted by the contractor on their inspections the costs thereof for the re-inspection costs will be assessed against the contractor. The contractor shall be required to rework/repair or replace the effort until the quality/ performance standard is achieved.

Inspections will be performed to the schedule submitted by the contractor and approved by the government. Variances from the schedule must be pre-approved by the CO.

D. QUALITY ASSURANCE (QA) FORMS AND REPORT

1.

The COR will use a quality assurance monitoring form to document and evaluate the contractor’s performance under the contract. This can consist of a Form, a Memo for record or an entry in a daily/weekly diary. The form when completed will document the COR’s understanding of what the contractor was supposed to do, what was actually done, and the impact or consequences of what was done. The documentation will also identify the additional steps required of the contractor if there is a nonconformance.

2. The COR will judge each event in accordance with the performance standards and performance requirements stated in the Quality/Performance Requirements stated in the contract either in section 5 of the Statement of Work (SOW) or in section 7 of the SOW.

3. The COR must substantiate all tasks which he judges to be indicative of “unacceptable” performance. Performance at the “acceptable” level is expected and need not be substantiated.

4. In accordance with Section C above, the contractor shall furnish (weekly, at a minimum) to the COR copies of all inspection forms generated by the contractor witnessing inspections performed. The COR will forward copies of all completed QA monitoring forms to the CO and contractor inspection records prior to processing payments. The contractor is required to respond in writing to any negative QA monitoring form(s) within 5 working days after receipt of the form(s).

F. ANALYSIS OF SURVEILLANCE RESULTS

1. The CO will review each QA monitoring form prepared by the COR. When appropriate, the CO may investigate the event further to determine if all the facts and circumstances surrounding the event were considered in the COR’s opinion outlined on the forms. The CO will immediately discuss every event receiving a substandard rating on the forms. The CO will immediately discuss every event receiving a substandard rating with the contractor to assure that corrective action is promptly initiated.

2. At the end of each month, the COR will prepare a written report for the CO summarizing the overall result of his surveillance of the contractor’s performance during the previous month. This report will become part of the formal QA documentation.

3. Upon completion of the contract/task order the COR will perform a performance evaluation of the contractor using the results documented as above and provide to the CO for further action.

SECTION VII - QUALITY/ REQUIREMENTS

(100% or other)

970 Blading Operations

01 Surface Blading

02 Documentation

Work Plan and schedule.

Quality Control Plan and Schedule

Safety Plan

970(01) Spot Surface

Repair Aggregate

Surfaced Trails

01 Crushed Aggregate

03 Documentation

Work Plan and schedule

Quality Control Plan and Schedule

Safety Plan

970(02) Spot Trail Repair

A) Reconcitioning

B) Turf Blocks

C) Erosion

D) Tracked Steer

Eq. Rental

02 Documentation

Work Plan and Schedule

Quality Control Plan and Schedule

Safety Plan Standard Specifications for Trail Maintenance

Activities for the National Forest In Mississippi.

Standard Specifications for Trail Maintenance

Activities for the National Forest In Mississippi

Standard Specifications for Trail Maintenance

Activities for the National Forest In Mississippi

100% for all tasks and subtasks

100% 100%

Verify contractor records, data, reports

Periodic/random verification by Government

Verify contractor records, data, reports

Periodic/random verification by Government

Verify contractor records, data, reports

Periodic/random verification by Government Rework @ no cost to Government Repair or replace @ no cost to Government Acceptance with Consideration

Less than satisfactory performance evaluation

Rework @ no cost to Government Repair or replace @ no cost to Government Acceptance with Consideration

Less than satisfactory performance evaluation

Non-compliant Contractor inspection system , Contractor bears 100% of government inspection cost

Verify contractor records, data, reports

Periodic/random verification by Government

Rework @ no cost to Government Repair or replace @ no cost to Government Acceptance with Consideration

Less than satisfactory performance evaluation

Satisfactory or Better performance rating

Satisfactory or Better performance rating

Satisfactory or Better performance rating

(100% or other)

981 Mowing

01 Mowing 02 Hazard Tree Removal 01 Documentation

Work Plan and Schedule Quality Control Plan and Schedule

Safety Plan

Standard Specifications for Trail Maintenance

Activities for the National Forest In Mississippi

100%

Verify contractor records, data, reports

Periodic/random verification by Government

Rework @ no cost to Government Repair or replace @ no cost to Government Acceptance with Consideration

Less than satisfactory performance evaluation

Non-compliant Contractor inspection system , Contractor bears 100% of government inspection cost

Satisfactory or Better performance rating