Attachment_2_Library_LMS_Section_J.docx

DOCX document 33 KB Posted

Attached to
Library Management System Federal contract opportunity
Solicitation number
ADMIN-18-0087
Issued by
Department of Commerce US Census Bureau

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ATTACHMENT 2

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Document Title:

Library Services Platform for the Census Bureau Library Section J.2. Attachment 2. Past Performance Questionnaire for References Document Number:

ADMIN-18-0087

Page:

SECTION J.2. ATTACHMENT 2. PAST PERFORMANCE QUESTIONNAIRE

Past Performance Questionnaire for References

CLIENT

Information about the person who filled out this form:

Name:

Title:

Organization:

Address:

Telephone:

Email address:

CONTRACTOR

Information about the contractor being evaluated:

Contractor:

Contract Number, if known:

Contract Value, if known: $ Brief Description of Project:

RATING GUIDELINES

To summarize contractor performance for each of the rating questions, assign each question one of the following rating codes:

0 =Unsatisfactory
1 =Fair
2 =Satisfactory
3 =Good
4 =Very good
5 =Exceptional

N/A = Not applicable

A. QUALITY

1.Technical Performance
1.a.How would you rate the technical expertise of the contractor’s staff? ___

(Includes: Experience or knowledge in technical areas specific to task, ability to effectively communicate technical concepts)

Comments:

1.b. How would you rate the technical quality of the products produced and services provided? ___ (Includes: Achievement of critical success factors, functionality, downtime, and appropriateness of solution)

2.Project Approach and Contract Management Evaluation
2.a.How would you rate the quality of the contractor’s project management? ___

(Includes: Effectiveness in responding to critical problems and issues, completeness and quality of problem identification, adequacy of corrective action plans, effectiveness of project overview and review)

3. Contract Compliance 3.a. How would you rate the contractor’s compliance with the terms of your contract related to deliverables/services? ___

B. COST CONTROL

1. How would you rate the contractor’s cost control for the project? ___ (Includes: Ability to deliver products/services at the price agreed to in the contract)

C. TIMELINESS

1. How would you rate the contractor’s timeliness in delivering products and/or services? ___ (Includes: ability to meet contract milestones and other contract schedules)

Comments:

D.BUSINESS RELATIONS
1.How would you rate your business relations with the contractor at the corporate level? ___

(Includes: Working relationship between the contractor and contract administration team; User satisfaction; Professional behavior with all parties; Effective corporate points of contact; Initiative in meeting and anticipating Customer needs.)

Comments:

2. If given the opportunity, would you select the firm again? ___Yes ___No

Comments:

E.OVERALL EVALUATION
1.Provide your overall assessment of the contractor. ___

Comments:

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