Addenda 01 - Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT

Naval Special Warfare Command

Naval Special Warfare Center Advanced Training Command Detachment Ft. Story (NSWATCDFS) SUAS Puma COI AEgis Technologies Vampire ITS Classroom Training System Sustainment Support

1. BACKGROUND

1.1. NSWATCDFS uses the AEgis Technologies Vampire ITS classroom training system, which is an integrated simulator run by the instructor, to train the students on “buttonology” and emergency procedures before the practical exercises. The system requires periodic updates and maintenance. The manufacturer’s warranty and support deal made during the initial purchase has expired and ATCDFS requires a contract to provide ongoing system updates and maintenance.

2. OBJECTIVE

2.1. The objective of this requirement is to contract for semi-annual maintenance and helpdesk support on the Vampire

ITS simulator training system.

3. DESCRIPTION OF REQUIREMENT

3.1. The Government requires the following support to be performed on the AEgis Technologies Vampire ITS

Classroom Training System:

3.1.1. Maintenance:

3.1.1.1. The Contractor shall dispatch service technicians on a semi-annual basis to NSW ATC DFS in Virginia

Beach, VA. Visits shall be for three days (Labor, Travel expenses and Per Diem are included and the responsibility of the Contractor), Technicians shall perform required maintenance on the Vampire ITS training system to include:

3.1.1.1.1. Replacement of StarTech components that have passed their usable lifespan

3.1.1.1.2. Perform troubleshooting and system reset

3.1.1.1.3. Conduct operational training of the system to NSW personal

3.1.1.1.4. Update system software to Windows 10 Baseline

3.1.1.1.5. Update of Operator Station software baseline and install required system updates

3.1.1.1.6. If issues cannot be resolved on-site and removal, repair or replacement of a component(s) are required, AEgis technicians may have to return on a separate visit at contractor’s expense.

Components not covered under an existing warranty will be quoted. Refresher training will be conducted by qualified AEgis trainers and follow the initial training package of the system.

3.1.2. Technical Support:

3.1.2.1. The Contractor shall provide technical support via phone, email and webinar for the Vampire ITS Classroom Training System

4.0 DELIVERABLES

Description

Number

PWS Ref.

Delivery Date

Contractor Manpower Reporting Not Applicable

5.1 Annually NLT 31 October and/or at contract

completion.

5.0 CONTRACTOR MANPOWER REPORTING

5.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the NSW ATC via a secure data collection site.

The contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (20), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2013. Contractors may direct questions to the help desk at help desk at:

http://www.ecmra.mil.

6.0 CONTRACTOR TRAVEL

6.1 Contractor travel is authorized for two 3-day visits per year to conduct scheduled maintenance of the

Vampire ITS classroom training system and provide any necessary training on upgrades performed at that time.

6.2 Travel dates will be coordinate with the TPOC.

6.3 Scheduled maintenance should be scheduled no later than 30 days from proposed date. Cancellation or postponement of scheduled date by the Government will result in any occurred change fees associated with travel

6.4 Contractor costs for Government authorized travel are included in this contract. All travel shall be in accordance with FAR 31.205-46 and applicable travel regulations (Joint, Federal or Standardized).

7.0 SECURITY

7.1 Contractor must be able to obtain personnel and vehicle access to military installations. Contractor is responsible for coordinating all necessary access through the local Military Pass and Decal Office.

8.0 SAFETY

N/A

9.0 GOVERNMENT FURNISHED PROPERTY/EQUIPMENT/INFORMATION (GFP/GFE/GFI)

9.1 The government will provide the Vampire ITS classroom training system.

10.0 QUALITY CONTROL

10.1 The contractor shall implement and maintain a Quality Control Plan (QCP) to ensure work performed conforms to the scope of work and meets the requirements under this PWS. The QCP shall, at a minimum provide a method for performing inspections; identifying, correcting and preventing problems/defective service; addressing customer complaints, and improving the quality of services over the life of the contract.

11.0 QUALITY ASSURANCE

11.1 The Government reserves the right to perform inspections and surveillance to evaluate the Contractor’s compliance to the contract terms and performance of the requirements in the PWS.

12.0 PLACE OF PERFORMANCE

12.1 Technical POC Name: SCPO Travis Johnson 757-763-3523 or AT1 William Duprey 757-763-3527

12.2 Delivery address: Service is to be completed at NSW ATC DFS; 1081 East Okinawa Road, Virginia

Beach, VA 23459.

13.0 PERIOD OF PERFORMANCE

13.1 Period of Performance will be established at the order level but shall not exceed a period of five years Performance will involve a base year of twelve months, with four, twelve month option periods.

http://www.ecmra.mil/ http://www.ecmra.mil/