ABL-17175_Q&A_August_2017.docx

ABL-17175

Q&A 08/07/2017

1. What does NOAA want to monitor with real-time web portal monitoring?

a. We are requiring real-time web portal monitoring to be able to communicate with staff at LPW if internet is slow and or non-functioning and the reasons why.

2. How many phones are required?

a. There are no physical phones needed, unless they are not compatible with new system installed.

b. Current VOIP system being used is standard NIASAT PBXiT VOIP Service (SPA 3102, S/N: CF600MC25484)

3. What features are required on the phones.

a. See answers to question 2.

4. Would an Anchorage dial tone be okay?

a. We would prefer to keep our existing VOIP number, but if that is not possible or compatible with new service, we will use a new number.

5. Does NOAA have Cat 5 or Cat 6 cabling terminated at their patch panel.

a. YES

6. Does NOAA have a switch capable of POE?

a. Currently, there are no switches with POE at LPW. All of our wireless AP are plugged into power via the wall.

7. If the same data cable is shared for phones and computers, does the switch support VLANs?

a. YES

8. How many Static IP’s are required?

a. We currently have the following set up

i. 4 - Netgear AC1900 wired AP’s with internal static IPs.

ii. 1 – VOIP service

iii. 1 – FAA Camera with a public Static IP

iv. 7 – Outdoor Camera’s that use internal Static IPs

v. 6 – Laptops/Desktops that use internal Static IPs

9. Is existing dish capable of remote motorized dish adjustments?

a. NO

10. Who is required to warranty the existing dish?

a. Contractor is responsible to provide all Equipment, Parts, and Services necessary. If the Contractor chooses to use any Government Owned equipment, the Contractor is still responsible for all maintenance or corrective issues for a minimum of one year.

11. Who is responsible for snow removal?

a. Staff located at LPW is responsible for snow removal.

12. What is the model number and manufacturer or the IDU, 1.8 KU band transmitter, and LNB?

a. IDU Model Number and Manufacturer: X3 iDirect Modem S/N 48681

b. 1.8 KU band transmitter Model Number and Manufacturer:

c. LNB Model Number and Manufacturer: UNKNOWN – but it is a KU DRO type with a range of 11.7-12.2GHz and a noise factor of 1.0.

13. When was the equipment first put into service?

a. Dish is approximately 10 years old (Model Number 1183/1184)

b. Current Service with NIASAT was done in 2014 (Modem and Buc horn replaced in 2017)

14. Item 4 under responsibilities of the Contractor it states be on-site with-in 5 days from notification. Is there any clause for bad weather and the in-ability to get to the remote site in that time frame?

a. Most cases, traveling anywhere from within Southeast Alaska and being able to be on-site within 5 days is not unreasonable. However, we understand that inclement weather happens in Southeast Alaska, and will be willing to work with the vendor if such occasion should occur.

15. With providing VOIP services in this contract, what type of VOIP system is in place that we will be providing service to?

a. VOIP is required, currently using Standard NIASAT PBXiT VOIP Service (SPA 3102, S/N: CF600MC25484)

16. Below are pictures of the Satellite and an Arial view of the station.

image1.png image2.png