A22 Solicitation and Cover Sheet posted.pdf

REQUEST FOR QUOTATION

US Army Corps of Engineers Illinois Waterways Janitorial Services

W912EK-23-T-0024

PLEASE RETURN TO:

US Army Corps of Engineers Attn: Bobbi Boeh 1500 Rock Island Drive Rock Island, Illinois 61201 Email: bobbi.s.boeh@usace.army.mil

PLEASE INCLUDE THE FOLLOWING INFORMATION:

1. Complete Block 17a on the SF1449 - Enter Name, Address, and Current Phone Number of Person to Contact Regarding Proposal

2. Complete and sign Blocks 30a, 30b, and 30c on the SF1449

3. Complete Offeror Representations and Certifications (Clause 52.212-3) if your company has not completed the Representations and Certifications located with your company’s SAM record (https://www.sam.gov).

4. The Government will evaluate quotes per clause 52.212-2.

5. Please fill out the the below information completely and include this cover page with your offer, along with the above items that need to be filled out.

6. Include the Solicitation Number on the outside of your envelope or as subject line if submitting by email pdf format. It is the responsibility of the offeror to verify that their offer has been received and is legible when using a method other than electronic format to submit an offer.

Contractors must be current in their registration in the System for Award Management (SAM) Database before a Government Contract award can be made.https://www.sam.gov/

Please provide: Taxpayer ID Number: ____________________________ CAGE Code (SAM):_______________________________ Point of Contact: _________________________________ Phone & Email: __________________________________

FOR ADDITIONAL INFORMATION, CONTACT:

Carrie Holub

Email: Carrie.L.Holub@usace.army.mil

SEE ADDENDUM

(No Collect Calls)

W912EK23T0024 06-Jun-2023

b. TELEPHONE NUMBER 8. OFFER DUE DATE/LOCAL TIME

02:00 PM 14 Jun 2023

5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 2/2012)

Prescribed by GSA – FAR (48 CFR) 53.212

(TYPE OR PRINT)

(SIGNATURE OF CONTRACTING OFFICER)

ADDENDA ARE

26. TOTAL AWARD AMOUNT (For Gov t. Use Only )

23.

CODE 10. THIS ACQUISITION IS

SUCH ADDRESS IN OFFER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT

BELOW IS CHECKED

TELEPHONE NO.

W912EK9. ISSUED BY

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a. UNLESS BLOCK

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NUMBER

(TYPE OR PRINT)

30b. NAME AND TITLE OF SIGNER 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a.UNITED STATES OF AMERICA

0 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1. 52.212-4. FAR 52.212-3. 52.212-5 ARE ATTACHED.

25. ACCOUNTING AND APPROPRIATION DATA

1. REQUISITION NUMBER

20.

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

ARE NOT ATTACHED

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

. YOUR OFFER ON SOLICITATION

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

% FOR:SET ASIDE:UNRESTRICTED OR X

SMALL BUSINESSX

17a.CONTRACTOR/ CODE FACILITY

OFFEROR CODE

CONTRACTING DIVISION

US ARMY CORPS OF ENGINEERS 1500 ROCK ISLAND D

ROCK ISLAND IL 61201

18a. PAYMENT WILL BE MADE BY CODE

RATED ORDER UNDER

DPAS (15 CFR 700)

13a. THIS CONTRACT IS A

13b. RATING

CODE15. DELIVER TO CODE 16. ADMINISTERED BY

SEE SCHEDULE

12. DISCOUNT TERMS11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

14. METHOD OF SOLICITATION

RFQ IFB RFPX

FAX:

TEL: SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

8(A)

HUBZONE SMALL

BUSINESS

SIZE STANDARD:

$22,000,000

NAICS:

561720

X

OFFER DATED

29. AWARD OF CONTRACT: REF.

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

EMAIL:

TEL:

31c. DATE SIGNED

SEE SCHEDULE

SCHEDULE OF SUPPLIES/ SERVICESITEM NO. QUANTITY UNIT UNIT PRICE AMOUNT

24.22.21.19.

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

(CONTINUED)

PAGE 2 OF67

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED: ______________________________________________________

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

32b. SIGNATURE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32c. DATE 32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT

REPRESENTATIVE

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE 32f . TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

37. CHECK NUMBER

FINALPARTIALCOMPLETE

36. PAYMENT35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER

FINAL

33. SHIP NUMBER

PARTIAL

38. S/R ACCOUNT NUMBER 39. S/R VOUCHER NUMBER 40. PAID BY

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42a. RECEIVED BY (Print)

42b. RECEIVED AT (Location)

42c. DATE REC'D (YY/MM/DD) 42d. TOTAL CONTAINERS

STANDARD FORM 1449 (REV. 2/2012) BACK

Prescribed by GSA – FAR (48 CFR) 53.212

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

SEE SCHEDULE

20.

SCHEDULE OF SUPPLIES/ SERVICES

21.

QUANTITY UNIT

22. 23.

UNIT PRICE

24.

AMOUNT

19.

ITEM NO.

Section SF 1449 - CONTINUATION SHEET

SCHEDULE OF PRICES

Schedule of Prices

DESCRIPTION OF SUPPLIES/SERVICES: CLEANING OF VISITOR CENTER

Base Year, 16 June 2023 through 31 May 2024

Line Item Duties Quantity Unit Unit Price

Total Amount

0001 Daily Cleaning Tasks, Year 1 100 Ea

0002 Weekly Cleaning Tasks, Year 1 50 Ea

0003 Monthly Cleaning Tasks, Year 1 12 Ea

Total Amount for BASE PERIOD (Sum of Items 0001 through 0003)

Option Year 1, 1 Jun 2024 through 31 May 2025

Line Item Duties Quantity Unit Unit Price

Total Amount

0101 Daily Cleaning Tasks, Year 1 104 Ea

0102 Weekly Cleaning Tasks, Year 1 52 Ea

0103 Monthly Cleaning Tasks, Year 1 12 Ea

Total Amount for OPTION YEAR 1(Sum of Items 0101 through 0103)

Option Year 2, 1 Jun 2025 through 31 May 2026.

Line Item Duties Quantity Unit Unit Price

Total Amount

0201 Daily Cleaning Tasks, Year 1 104 Ea

0202 Weekly Cleaning Tasks, Year 1 52 Ea

0203 Monthly Cleaning Tasks, Year 1 12 Ea

Total Amount for OPTION YEAR 2(Sum of Items 0201 through 0203)

Option Year 3, 1 Jun 2026 through 31 May 2027.

Line Item Duties Quantity Unit Unit Price

Total Amount

0301 Daily Cleaning Tasks, Year 1 104 Ea

0302 Weekly Cleaning Tasks, Year 1 52 Ea

0303 Monthly Cleaning Tasks, Year 1 12 Ea

Total Amount for OPTION YEAR 3 (Sum of Items 0301 through 0303)

Option Year 4, 1 Jun 2027 through 31 May 2028.

Line Item Duties Quantity Unit Unit Price

Total Amount

0401 Daily Cleaning Tasks, Year 1 104 Ea

0402 Weekly Cleaning Tasks, Year 1 52 Ea

0403 Monthly Cleaning Tasks, Year 1 12 Ea

Total Amount for OPTION YEAR 4 (Sum of Items 0401 through 0403)

Grand Total for Base Year and Four Option Years:

SCOPE OF WORK

1. SCOPE OF WORK

1.1 Work To Be Done

The work to be performed under this contract shall consist of furnishing all labor, equipment (including Personal Protective Equipment) and supervision necessary to provide janitorial/cleaning services for the Illinois Waterway Visitor Center. Contractor will be responsible for maintaining the Visitor Center in a clean and sanitary condition in accordance with specifications and requirements outlined in the contract.

1.2 Dates Of Service

The contractor shall be required to commence work under this contract on June 16, 2023 and end the services on May 31, 2024. Four additional one‐year (12 months) options may be exercised at the Government’s option.

1.3 Schedule of Tasks

All contracted tasks must be completed during the scheduled days and times specified herein. The facilities subject to service, as well as the frequency of service for each, are stated within the attached specifications.

The contractor shall be required to perform cleaning activities on any weekends and legal holidays in accordance with the schedule of work. The Visitor Center is closed on Christmas, Thanksgiving and New Year’s Day. No services will be performed on those Federal holidays. When a scheduled cleaning day occurs on a holiday when the Center is closed, either the day before or the day after the holiday will be used.

2023 Christmas is Monday 2024 New Year’s Day is Monday

Should the Visitor Center be closed due to flooding, hazardous weather or funding shortfalls, no cleaning will be required during the closure.

2. LOCATION OF WORK

2.1 Visitor Center

Work to be performed in conjunction with this contract will be conducted at the U.S.

Army Corps of Engineers Illinois Waterway Visitor Center, 950 N 27th Road, Ottawa, IL 61350. LaSalle County, IL, which is located on Dee Bennett Road, approximately one‐ half mile south and two miles east of the town of Utica, Illinois

3. GENERAL INFORMATION

3.1 Building Information

The building to be serviced contains approximately 585 square feet of linoleum tile flooring and 3335 square feet of quarry tile flooring.

3.2 Facilities To Be Serviced.

Janitorial services are to be provided at the following locations:

1. First floor Main Entrance foyer

2. First floor exhibit areas

3. First floor restrooms (3)

4. Interior stairways (3) and landings (3)

5. Interior second floor balcony

6. Second floor employee’s rest room (1)

7. Second Floor hallway/entrance area

8. Theater Room

9. Elevator

10. Employee Office

3.3 Site Visit

Prior to the submission of bids, any prospective contractor is encouraged to make a visit to the work site location to determine the extent of the materials and personnel that may be required.

3.4 Pre-Work Conference

Prior to commencement of work, a pre‐work conference will be arranged at a time, date and place specified by the COR to discuss performance requirements and administration of the contract. At this meeting, the contractor shall submit a comprehensive safety plan to implement the general policies and procedures to insure the safe operations and maintenance of all equipment. The safety plan is to be reviewed and approved by the COR and the Rock Island District Safety Office. Also during the pre‐work conference, the contractor will take an on‐site tour of the work areas with the COR. This will provide an opportunity to mutually discuss and define specific work areas and details of quality performance requirements.

3.5 Appearance

Contractor personnel shall be neat in appearance and wear a photo identification showing them as a janitorial service employee. Contract employees must act appropriately while providing service to the facility. Personal discussions will be avoided around members of the public. The contractor shall be responsible for maintaining satisfactory standards of employee conduct.

3.6 Damages To Government Facilities and Property

The contractor shall be responsible for restoring any government facilities or structures damaged because of their operations. Reasonable care shall be used to avoid damage to existing displays, dioramas, exhibits and all other government property. Any such damage should be repaired or replaced, as directed by the KO, at no cost to the government and as soon as possible. If the contractor does not make such repair or replacement in a timely manner, the cost of the repair or replacement will be deducted from payments to be made to him/her.

4. DEFINITIONS AND STANDARDS

As used throughout this contract, the following definitions and standards shall be used to determine expected performance.

(1) Sweeping. Floors will be free from dust streaks, marks and dirt. This includes corners, behind doors, beneath open stairways and under furniture. Furniture and other items moved during sweeping will be placed in their original position. Wall bases, equipment, doors and furniture will not be disfigured by sweeping mop or broom.

(2) Damp Mopping. Damp mopping is accomplished with a mop, clean water and a detergent solution. Damp mopped surfaces present an appearance free from stains, streaks, smears, dirt, residue and water.

(3) Floor Scrubbing. A scrubbed floor is without embedded dirt, cleaning solution, film, stains, marks or water.

(4) Dusting. A dusted surface is free from all dust, dust streaks, lint, cobwebs, dirt, oily streaks or stains. The dust must be removed, not scattered around the room.

(5) Servicing of Restrooms (including walls, partitions, sinks, fixtures, diaper changing stations and toilets). Acceptably cleaned restrooms have been cleaned and disinfected with a detergent/disinfectant/deodorant solution, have no objectionable odors and have an appearance free from film, streaks, deposits, dirt, residue and spots. Walls, partitions, fixtures and mirrors have a non‐streaked, bright appearance. Toilet bowls, urinals and sinks have been cleaned using a disinfectant. Soap and paper dispensers are filled and in working condition. Solid room deodorizers will be replaced as needed.

(6) Glass and plexiglass Cleaning (includes windows, doors, and displays). Glass and plexiglass surfaces are to be without streaks, film, deposits, fingerprints or stains and have a uniformly bright appearance.

(7) Disinfecting, Cleaning and Polishing. All surfaces, to include doorknobs, handles, flat surfaces, plexiglass, counters and railings will be disinfected thoroughly every scheduled work day.

(8) Spot Cleaning. Spot cleaned surfaces have been cleaned of all recent dirty handprints, stains and any other type of soiling.

(9) Cobweb and Insect Removal. Cobwebs, insects, insect nests, webs and bird nests have been removed.

(10) Quarry Tile: The surface is clean, uniform in appearance and free of streaks and spots.

(11) Damp Wiping. Damp wiping is accomplished using appropriate rags, clean water and a non‐abrasive cleaning solution. Surfaces are then wiped dry to provide a clean appearance, free of dirt, residue, film, streaks and spots.

(12) Vacuuming. Surface is free of dust, dirt, spots or other deposits.

(13) Trash Cans. Trashcans are to be emptied and maintained in a neat and orderly appearance.

(14) Window Screens. Screens have been removed, cleaned, and then replaced properly. Screens are free from cobwebs, dirt, insects and other substances.

(15) Wall Washing. Walls are free from fingerprints, dirt, streaks and deposits.

(16) Vacuuming Floor Mats. Floor mats are designed to be turned upside down and vacuumed on the back side to loosen dirt, then turned right side up and vacuumed to remove all dirt. Floor mats are free from embedded and loose dirt, salt and sand, placed into position inside the entrance doors.

5. SCHEDULE OF WORK TO BE PERFORMED

Work will be performed in accordance with the following daily, weekly and/or monthly requirements

5.1 These items are required on each day of service

1. Service Restrooms. Fully clean four (4) restrooms in the Visitor Center. Servicing will include sweeping and damp mopping the floors, cleaning and disinfecting all high touch surfaces, including plumbing fixtures, diaper-changing stations, doors, walls and ledges.

Also included is cleaning and polishing all metal surfaces

2. Damp wiping and dusting of furniture, window ledges, dividers, exposed wall tops, plexiglass display cases and equipment. All furniture, equipment and fixtures, including but not limited to, desks, reception tables, chairs, brochure racks, lamps, exhibit cabinets, picture frames, AV equipment, visitor chairs and telephones shall be dusted, damp wiped and disinfected.

3. Glass spot cleaning. All Visitor Center windows, glass doors and ledges shall be spot cleaned inside and outside.

4. Empty waste receptacles. All waste receptacles within the Visitor Center will be emptied and an empty plastic bag or liner placed in the containers. Refuse bags containing trash shall be tied, closed and deposited in the trash container found beside the entrance gate.

5. Floor Care. All floors shall be swept, scrubbed (as necessary to remove heel and scuff marks) and damp mopped.

5.2 Items to be done each week

1. Cobweb and insect removal. All insects, insect nests, webs, and bird nests shall be removed from all inside and outside portions of the building which includes, but is not limited to, light covers, louvers, screens, doors, windows, recesses, eaves and outside walls.

2. Windows, screens and glass doors. All Visitor Center windows, screens and glass doors, inside and outside, are to be completely cleaned once a week when weather conditions permit. During months when cold weather prohibits outside cleaning, glass doors and windows will be cleaned on the inside only.

3. Elevator cleaning. Floors, walls, grab bars are to be wiped or damp mopped each week. Buttons are to be cleaned with a disinfectant.

4. Floor mat cleaning. All floor mats have been vacuumed and returned to position.

5.3 To be done each month

1. Wall and door cleaning. All walls, non‐glass doors, door kick plates and doorway entrances shall be cleaned monthly.

2. Cleaning of waste receptacles. All waste receptacles shall be cleaned on a monthly basis as needed.

3. Dusting. Exhibits (including mounted animal specimens), lights, ceiling fixtures and air vents shall be dusted.

5.4 Cleaning Schedule and Performance of Work

1. All daily, weekly and monthly cleanings are to be done in the mornings starting at 8:30. The Visitor Center opens to the public at 9:00 daily, so there may be members of the public present during cleaning. Each day, a government inspector will inspect completed work. Any deficiencies noted at this time are to be corrected to meet the standards outlined in the QASP.

2. Daily cleanings specified in this contract will be performed on Monday and Friday of each week during the contract term.

3. Required monthly cleanings are to be done during the first full week of each month.

5.6 WORK FORMS.

The Contractor will be required to complete work forms daily throughout the performance of this contract. The Government will supply a sufficient supply of these forms to the Contractor.

6. EQUIPMENT, MATERIALS AND SUPPLIES.

6.1 Equipment

1. The Contractor shall be required to furnish and maintain sufficient equipment to perform the work specified in this contract safely. Such equipment includes, but is not limited to, protective gloves, breathing masks, mops and buckets, brooms, dusting cloths, dusting poles and extensions, vacuum cleaner, etc.

2. All equipment shall meet the requirements set forth by the manufacturer, as well as any State and/or Federal laws and regulations and shall be used in a safe manner in accordance with Section 10, Safety and Accident Prevention.

6.2 Consumable Supplies

1. The Government will supply consumable supplies needed for this work. These supplies include cleaning chemicals, toilet paper, paper towels. The contractor will work with the Government to identify appropriate disinfectants that are appropriate for the work.

7. SUSTAINABILITY

7.1 EPA Designated (CPG)

Under the Comprehensive Procurement Guidelines (CPG) program, the Environmental Protection Agency (EPA) designates products that are or can be made with recovered materials and recommends practices for buying these products. Any designated product that is being offered or supplied under this contract shall meet the minimum recommended content levels as identified under the CPG program. Visit http://www.epa.gov/epawaste/conserve/tools/cpg/products for a complete list of designated products and the associated recommended content levels. Offerors must be able to demonstrate that each offered product meets minimum content levels upon request.

7.2 Bio-based

The United States Department of Agriculture (USDA) designates certain bio-based products for federal procurement and specifies minimum bio-based content levels for those products. Any designated product that is being offered or supplied under this contract shall meet USDA Bio Preferred’s minimum bio-based content level. Visit the Bio Preferred web site for the complete list of designated products and the associated minimum bio-based content level requirements.

8. SECURITY

8.1 General security requirements and guidance:

The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity (RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed)). Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of their contract files and be prepared to provide copies of training certificates to the Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures - -this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.

Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

8.2 AT Level 1 Training

All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jko.jten.mil/ (website subject to change).

8.3 For Access and General Protection Policy and Procedures

All Contractors and sub-contractor employees shall comply with installation and facility access guidelines and rules as stated herein. Contractor workforce must comply with all personal identity verification requirements as directed by Department of Defense, Department of the Army Headquarters, Rock Island District and/or local policy. In addition to the changes otherwise authorized by the Changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in Contractor security matters or processes.

In support of Rock Island District evaluation of personnel authorized for access to federal facilities, the Contractor shall submit background checks that have been conducted by a bonded third party within the last 6 months of Notice to Proceed date and authorize reports to be provided to the Rock Island District Security and Law Enforcement Office by the third party. The background check will cover, at a minimum, the ten years covering states the employee has lived in, national criminal records check which includes felony and misdemeanor offenses, Department of Motor Vehicles records, and a national sex offender registry check, submitted 14 days prior to accessing the project site.

Identification Badges: The Contractor shall be responsible for furnishing a photo identification badge/card to each employee prior to the employee's work on-site, and for requiring each employee engaged on the work to display identification.

At a minimum, the badge shall have the following items shown, the employee’s picture, employee’s name, and company name working for. The badge will be prominently displayed unless restricted for safety concerns, in which case it will be available for immediate display upon request (carried on person).

As employees are added or deleted from the submitted and approved Access Control List (ACL), this information will be reported immediately to the Contracting Officer (KO). Added employees will not be permitted on-site until requirements of this paragraph are completed, submitted, and approved.

Disqualifying factors include, but are not limited to:

(1) Criminal conduct, in particular violent crime and sex offenders;

(2) Habitual use of intoxicating beverages to excess as evidenced by Driving under the influence or public intoxication records; or

(3) Any illegal activity or other disqualification which makes the individual unfit for service (e.g. drug trafficking or procurement fraud).

In addition to the submitted background checks, supplemental agency checks may be performed at the discretion of the Rock Island District security personnel.

The Contractor agrees to cooperate and ensure that Contractor personnel provide any documentation required to complete these checks. Any person lacking proper identification credentials or deemed a security threat may be denied access to the project. Such action in no way relieves the Contractor from performance of the Contract. The Rock Island District retains the right to deny any Contractor and sub-contractor employee from working on a contract awarded by the Rock Island District based on final background investigation results. All information received as a result of a background check will be handled according to Privacy Act regulation.

In the event that an unexpected change in personnel is required, due to sudden absence of a critical path employee, the Contractor shall immediately contact the Contracting Officer to coordinate obtaining written approval from the Security Office for new/additional personnel to be brought on site prior to background check acceptance. Contractor shall submit Personnel Change Request Form and will receive written authorization from the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

In the event of an unforeseen change in work site conditions which may require a contract modification, and the contractor is required to immediately add personnel, a Personnel Change Request Form will be submitted to and approved by the Security Office prior to bringing new personnel on site, and ensure a background check is sent to the Rock Island District Security Office no later than ten days from written notice of approval. The Rock Island District reserves the right to terminate access of the employee upon completion of the Government’s review of the background check and the Contractor shall be notified immediately of any such Government decision.

Subcontractor personnel not expected to be on the worksite for more than 15 days may be allowed on site with the following conditions:

1) Employee will be on site a total of 15 days or less, for the duration of the project.

2) Employee is added to the ACL as a short-term employee.

3) Employee is escorted while on site. This is defined as being in the line of sight of an identified contractor employee who has a background check on file with the Rock Island District (as noted on the ACL).

4) Each contractor employee can sponsor only five short term employees at a time.

Foreign National employees: Due to a difference in background check procedures for long term foreign national employees, all such employees must provide a photocopy of their passport to the Rock Island District Security Office NLT 30 days prior to arrival on site. Short term foreign national employees (e.g.

specialists with a two week period of performance) may work on site with the following conditions:

1) Foreign national employee will be on site a total of 15 days or less, for the duration of the project.

2) Foreign national employee will comply with E-verify requirements E-verify paragraph).

3) Approved and identified contractor employee shall escort the foreign national employee at ALL times while on site.

4) Each contractor employee can sponsor only one short term foreign national at a time.

8.4 Personnel Change Request Form

Contract #_______________ Date___________ We, _____________________, respectfully request to add/replace (circle one) personnel to the jobsite due to the following situation:

Personnel to be conditionally added to the ACL (escorted by):

Background checks (if required for a long-term employee) shall be submitted by close of business on (insert proposed date): ________________

(Insert signature block)

8.5 Pre-screen candidates using E-Verify Program

Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

****Add the following to the bottom of the security clause section in each contract*****

To protect the privacy of the Contractor, all Contractor employees, and all sub-contractor employees, background checks, OPSEC SOPs, E-verify, and I-9 forms shall be submitted with a coversheet stating the contract number (e.g. W912EK-15-C-XXXX), title of project, and the company's point of contact information, in a sealed envelope/container and mailed to:

U.S. Army Corps of Engineers Rock Island District

Security Office 1500 Rock Island Drive Rock Island, IL 61201

DAILY CHECKLIST

Illinois Waterway Visitor Center Janitorial Services - Daily Check List (Peformed Twice a Week)

WEEKLY/MONTHLY CHECKLIST

Illinois Waterway Visitor Center - Janitorial Services Weekly/Monthly Check List

Weekly/Monthly Checklist and Weekly Items:

Servicing of Restrooms: Check

Swept floor Damp mopped floor Clean and disinfect all high touch surfaces (including diaper-changing station, doors, walls and ledges)

Toilet bowls, urinals and sinks cleaned Soap/paper dispensers filled Deodorizers/urinal cakes replaced (as needed)

Damp wiping and dusting:

Furniture Window ledges Dividers Exposed wall tops and equipment

Glass spot cleaning:

All windows, glass doors and ledges

Trash receptacles

Emptied Bag or liner replaced Bags with trash placed in dumpster

Floor care

Swept Scrubbed (as necessary to remove heel and scuff marks) Damp mopped

Signed: Date:

Notes:

<end>

Cobweb, insects and bird nests removal: Completed (Check)

Removed inside Removed outside

Windows, screens and glass doors:

Cleaned inside Cleaned outside

Monthly Items:

Wall and Doors:

Cleaned

Waste Receptacles:

Cleaned (as needed)

Dusting:

Exhibits (including stuffed specimens) Lights Ceiling fixtures Air Vents

Signed: Date:

Notes:

QASP

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Illinois Waterway Visitor Center

Created April 2023

TABLE OF CONTENTS

1 INTRODUCTION

1.1 Purpose

1.2 Performance Management Approach

1.3 Performance Management Strategy

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer

2.2 The Contracting Officer’s Technical Representative

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

4.2 Customer Feedback

4.3 Acceptable Quality Levels

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

5.2 Monitoring Forms

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.2 Reporting .................................................................................................... Error! Bookmark not defined.

6.3 Reviews and Resolution ............................................................................. Error! Bookmark not defined.

ATTACHMENT 1: PERFORMANCE REQUIREMENTS SUMMARY .................. Error! Bookmark not defined.

ATTACHMENT 2: SAMPLE QUALITY ASSURANCE MONITORING FORM Error! Bookmark not defined.

W912EK23T0024

QUALITY ASSURANCE SURVEILLANCE PLAN

(QASP)

1 INTRODUCTION

This quality assurance surveillance plan (QASP) is pursuant to the requirements listed in the performance work statement (PWS) entitled Janitorial Contract for the Illinois Waterway Visitor Center. This plan sets forth the procedures and guidelines the U.S. Army Corps of Engineers will use in ensuring the required performance standards or services levels are achieved by the contractor.

1.1 Purpose

1.1.1 The purpose of the QASP is to describe the systematic methods used to monitor performance and to identify the required documentation and the resources to be employed. The QASP provides a means for evaluating whether the contractor is meeting the performance standards/quality levels identified in the PWS and the contractor’s quality control plan (QCP), and to ensure that the government pays only for the level of services received.

This QASP defines the roles and responsibilities of all members of the integrated project team (IPT), identifies the performance objectives, defines the methodologies used to monitor and evaluate the contractor’s performance, describes quality assurance documentation requirements, and describes the analysis of quality assurance monitoring results.

1.2 Performance Management Approach

1.2.1 The PWS structures the acquisition around “what” service or quality level is required, as opposed to “how” the contractor should perform the work (i.e., results, not compliance). This QASP will define the performance management approach taken to monitor and manage the contractor’s performance to ensure the expected outcomes or performance objectives communicated in the PWS are achieved. Performance management rests on developing a capability to review and analyze information generated through performance assessment. The ability to make decisions based on the analysis of performance data is the cornerstone of performance management; this analysis yields information that indicates whether expected outcomes for the project are being achieved by the contractor.

Performance management represents a significant shift from the more traditional quality assurance (QA) concepts in several ways. Performance management focuses on assessing whether outcomes are being achieved and to what extent.

This approach migrates away from scrutiny of compliance with the processes and practices used to achieve the outcome. A performance-based approach enables the contractor to play a large role in how the work is performed, as long as the proposed processes are within the stated constraints. The only exceptions to process reviews are those required by law (federal, state, and local) and compelling business situations, such as safety and health. A “results” focus provides the contractor flexibility to continuously improve and innovate over the course of the contract as long as the critical outcomes expected are being achieved and/or the desired performance levels are being met.

1.3 Performance Management Strategy

1.3.1 The contractor is responsible for the quality of all work performed. The contractor measures that quality through the contractor’s own quality control (QC) program. QC is work output, not workers, and therefore includes all work performed under this contract regardless of whether the work is performed by contractor employees or by subcontractors. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. The contractor will develop and implement a performance management system with processes to assess and report its performance to the designated government representative. The contractor’s QCP will set forth the staffing and procedures for self-inspecting the quality, timeliness, responsiveness, customer satisfaction, and other performance requirements in the PWS. This QASP enables the government to take advantage of the contractor’s QC program.

1.3.2 The government representative(s) will monitor performance and review performance reports furnished by the contractor to determine how the contractor is performing against communicated performance objectives. The government will make determination regarding incentives based on performance measurement metric data and notify the contractor of those decisions. The contractor will be responsible for making required changes in processes and practices to ensure performance is managed effectively.

2 ROLES AND RESPONSIBILITIES

2.1 The Contracting Officer

The contracting officer (CO) is responsible for monitoring contract compliance, contract administration, and cost control and for resolving any differences between the observations documented by the (COR) contracting officer's representative and the contractor. The CO will designate one full-time COR as the government authority for performance management. The number of additional representatives serving as technical inspectors depends on the complexity of the services measured, as well as the contractor’s performance, and must be identified and designated by the CO.

2.2 The Contracting Officer’s Representative

The contracting officer’s representative (COR) is designated in writing by the CO to act as his or her authorized representative to assist in administering a contract. COR limitations are contained in the written appointment letter.

The COR is responsible for technical administration of the project and ensures proper government surveillance of the contractor’s performance. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the government’s behalf. Any changes that the contractor deems may affect contract price, terms, or conditions shall be referred to the CO for action. The COR will have the responsibility for completing QA monitoring forms used to document the inspection and evaluation of the contractor’s work performance. Government surveillance may occur under the inspection of services clause for any service relating to the contract.

3 IDENTIFICATION OF REQUIRED PERFORMANCE STANDARDS/QUALITY LEVELS

The required performance standards and/or quality levels are included in the PWS and in Attachment 1, “Performance Requirements Summary.” If the contractor meets the required service or performance level, it will be paid the monthly amount agreed on in the contract. Failure to meet the required service or performance level will result in a deduction from the monthly amount.

4 METHODOLOGIES TO MONITOR PERFORMANCE

4.1 Surveillance Techniques

In an effort to minimize the performance management burden, simplified surveillance methods shall be used by the government to evaluate contractor performance when appropriate. The primary methods of surveillance are (include those that apply)

Random monitoring, which shall be performed by the COR.

100% Inspection – Each month, the COR, shall review the generated documentation and enter summary results into the Surveillance Activity Checklist.

Periodic Inspection –COR typically performs the periodic inspection on a monthly basis.

4.2 Customer Feedback

The contractor is expected to establish and maintain professional communication between its employees and customers. The primary objective of this communication is customer satisfaction. Customer satisfaction is the most significant external indicator of the success and effectiveness of all services provided and can be measured through customer complaints.

Performance management drives the contractor to be customer focused through initially and internally addressing customer complaints and investigating the issues and/or problems but the customer always has the option to communicate complaints to Gary L. Shea / COR, as opposed to the contractor.

Customer complaints, to be considered valid, must set forth clearly and in writing the detailed nature of the complaint, must be signed, and must be forwarded to the COR. The COR will accept those customer complaints and investigate using the Quality Assurance Monitoring Form – Customer Complaint Investigation, identified in Attachment 3.

Customer feedback may also be obtained either from the results of formal customer satisfaction surveys or from random customer complaints.

4.3 Acceptable Quality Levels

The acceptable quality levels (AQLs) included in Attachment 1, Performance Requirements Summary Table, for contractor performance are structured to allow the contractor to manage how the work is performed while providing negative incentives for performance shortfalls. For certain critical activities such as those involving Special Events, the desired performance level is established at 100 percent. Other levels of performance are keyed to the relative importance of the task to the overall mission performance at the Illinois Waterway Visitor Center.

5 QUALITY ASSURANCE DOCUMENTATION

5.1 The Performance Management Feedback Loop

The performance management feedback loop begins with the communication of expected outcomes. Performance standards are expressed in the PWS and are assessed using the performance monitoring techniques shown in Attachment 1.

5.2 Monitoring Forms

The government’s QA surveillance, accomplished by the COR, will be reported using the monitoring forms in Attachment 2. The forms, when completed, will document the government’s assessment of the contractor’s performance under the contract to ensure that the required results of the janitorial contract are being achieved.

5.2.1 The COR will retain a copy of all completed QA surveillance forms.

6 ANALYSIS OF QUALITY ASSURANCE ASSESSMENT

6.1 Determining Performance

6.1.1 Government shall use the monitoring methods cited to determine whether the performance standards/service levels/AQLs have been met. If the contractor has not met the minimum requirements, it may be asked to develop a corrective action plan to show how and by what date it intends to bring performance up to the required levels. COR may require the contractor’s project manager, or a designated alternate, to meet with the CO and other government IPT personnel as deemed necessary to discuss performance evaluation. The COR will define a frequency of in-depth reviews with the contractor, including appropriate self-assessments by the contractor; however, if the need arises, the contractor will meet with the COR as often as required or per the contractor’s request. The agenda of the reviews may include:

Monthly performance assessment data and trend analysis

Issues and concerns of both parties

Projected outlook for upcoming months and progress against expected trends, including a corrective action plan analysis

Recommendations for improved efficiency and/or effectiveness

6.1.2 The COR must coordinate and communicate with the contractor to resolve issues and concerns regarding marginal or unacceptable performance.

The COR and contractor should jointly formulate tactical and long-term courses of action. Decisions regarding changes to metrics, thresholds, or service levels should be clearly documented. Changes to service levels, procedures, and metrics will be incorporated as a contract modification at the convenience of the PCO/ACO.

WAGE DETERMINATIONS - LASALLE

"REGISTER OF WAGE DETERMINATIONS UNDER | U.S. DEPARTMENT OF LABOR

THE SERVICE CONTRACT ACT | EMPLOYMENT STANDARDS ADMINISTRATION

By direction of the Secretary of Labor | WAGE AND HOUR DIVISION

| WASHINGTON D.C. 20210

| Wage Determination No.: 2015-5035 Daniel W. Simms Division of | Revision No.: 22 Director Wage Determinations| Date Of Last Revision: 12/27/2022

Note: Contracts subject to the Service Contract Act are generally required to pay at least the applicable minimum wage rate required under Executive Order 14026 or Executive Order 13658.

|If the contract is entered into on or |Executive Order 14026 generally applies to | |after January 30, 2022, or the |the contract. | |contract is renewed or extended (e.g., |The contractor must pay all covered workers | |an option is exercised) on or after |at least $16.20 per hour (or the applicable | |January 30, 2022: |wage rate listed on this wage determination,| | |if it is higher) for all hours spent | | |performing on the contract in 2023. | |If the contract was awarded on or |Executive Order 13658 generally applies to | |between January 1, 2015 and January 29,|the contract. | |2022, and the contract is not renewed |The contractor must pay all covered workers | |or extended on or after January 30, |at least $12.15 per hour (or the applicable | |2022: |wage rate listed on this wage determination,| | |if it is higher) for all hours spent | | |performing on the contract in 2023. |

The applicable Executive Order minimum wage rate will be adjusted annually. Additional information on contractor requirements and worker protections under the Executive Orders is available at www.dol.gov/whd/govcontracts.

State: Illinois

Area: Illinois County of La Salle

**Fringe Benefits Required Follow the Occupational Listing**

OCCUPATION CODE - TITLE FOOTNOTE RATE

01000 - Administrative Support And Clerical Occupations 01011 - Accounting Clerk I 17.25 01012 - Accounting Clerk II 19.37 01013 - Accounting Clerk III 21.66 01020 - Administrative Assistant 28.01 01035 - Court Reporter 22.28 01041 - Customer Service Representative I 14.99*** 01042 - Customer Service Representative II 16.35 01043 - Customer Service Representative III 18.35 01051 - Data Entry Operator I 16.29 01052 - Data Entry Operator II 17.77 01060 - Dispatcher, Motor Vehicle 22.93 01070 - Document Preparation Clerk 15.04*** 01090 - Duplicating Machine Operator 15.04*** 01111 - General Clerk I 14.28*** 01112 - General Clerk II 15.58*** 01113 - General Clerk III 17.48 01120 - Housing Referral Assistant 22.12 01141 - Messenger Courier 14.63*** 01191 - Order Clerk I 15.99***

01192 - Order Clerk II 17.58 01261 - Personnel Assistant (Employment) I 18.45 01262 - Personnel Assistant (Employment) II 20.64 01263 - Personnel Assistant (Employment) III 23.01 01270 - Production Control Clerk 22.82 01290 - Rental Clerk 17.41 01300 - Scheduler, Maintenance 18.36 01311 - Secretary I 18.36 01312 - Secretary II 19.84 01313 - Secretary III 22.12 01320 - Service Order Dispatcher 21.04 01410 - Supply Technician 28.01 01420 - Survey Worker 19.29 01460 - Switchboard Operator/Receptionist 13.82*** 01531 - Travel Clerk I 15.97*** 01532 - Travel Clerk II 17.27 01533 - Travel Clerk III 18.68 01611 - Word Processor I 15.50*** 01612 - Word Processor II 17.41 01613 - Word Processor III 19.47 05000 - Automotive Service Occupations 05005 - Automobile Body Repairer, Fiberglass 22.37 05010 - Automotive Electrician 24.51 05040 - Automotive Glass Installer 23.47 05070 - Automotive Worker 23.47 05110 - Mobile Equipment Servicer 21.37 05130 - Motor Equipment Metal Mechanic 28.12 05160 - Motor Equipment Metal Worker 23.47 05190 - Motor Vehicle Mechanic 28.63 05220 - Motor Vehicle Mechanic Helper 20.28 05250 - Motor Vehicle Upholstery Worker 22.45 05280 - Motor Vehicle Wrecker 23.47 05310 - Painter, Automotive 23.47 05340 - Radiator Repair Specialist 23.47 05370 - Tire Repairer 16.41 05400 - Transmission Repair Specialist 28.12 07000 - Food Preparation And Service Occupations 07010 - Baker 15.77*** 07041 - Cook I 14.43*** 07042 - Cook II 15.77*** 07070 - Dishwasher 11.17*** 07130 - Food Service Worker 11.34*** 07210 - Meat Cutter 16.36 07260 - Waiter/Waitress 12.02*** 09000 - Furniture Maintenance And Repair Occupations 09010 - Electrostatic Spray Painter 21.77 09040 - Furniture Handler 17.39 09080 - Furniture Refinisher 23.95 09090 - Furniture Refinisher Helper 19.82 09110 - Furniture Repairer, Minor 21.93 09130 - Upholsterer 23.95 11000 - General Services And Support Occupations 11030 - Cleaner, Vehicles 12.96*** 11060 - Elevator Operator 13.79*** 11090 - Gardener 16.87 11122 - Housekeeping Aide 13.79*** 11150 - Janitor 13.79*** 11210 - Laborer, Grounds Maintenance 13.83*** 11240 - Maid or Houseman 12.11*** 11260 - Pruner 12.92*** 11270 - Tractor Operator 15.80*** 11330 - Trail Maintenance Worker 13.83***

11360 - Window Cleaner 14.77*** 12000 - Health Occupations 12010 - Ambulance Driver 20.24 12011 - Breath Alcohol Technician 21.08 12012 - Certified Occupational Therapist Assistant 28.93 12015 - Certified Physical Therapist Assistant 29.74 12020 - Dental Assistant 20.78 12025 - Dental Hygienist 35.31…