A14_Performance_Work_Statement__1.docx

Performance Work Statement Catalyst Maintenance

Background:

The Bureau of Land Management (BLM) California State Office (CASO) proposes to have a maintenance requirement for its Catalyst dispatch consoles – Propulsion software.

Propulsion™ communicates with Catalyst Gateway technology, interfacing to a wide variety of radio systems including P25 CSSI, P25 DFSI, Tone, DC radio control, and 3GPP Mission Critical Push to Talk on LTE networks.

This will be a base year plus four option years maintenance requirement.

General Scope of Work:

BLM CA needs to ensure that its operational mission is meet by maintaining Catalyst Dispatch consoles at various dispatch centers throughout the state. BLM CA requires a contractor with technical expertise approved by Catalyst to assist in maintaining its infrastructure.

Delivery / Performance Schedule:

· The Period of performance will begin upon the date of award for one year, with four (4) one-year optional periods.

· Training schedules will be coordinated by BLM Radio Staff and the contractor upon award of contract.

Place of Performance/Locations

Federal Interagency Communication Center FICC – San Bernardino 602 S. Tippecanoe San Bernardino, CA 92408

Central California Interagency Communication Center CCICC – Porterville 220 East Morton Ave Porterville CA 93257

Owens Valley Interagency Communication Center – OVICC – Bishop 351 Pacu Ln Bishop CA 93514

Emergency Communications Trailer / Pepro Trailer 4955 Canyon Crest Drive Riverside, CA 92507

Training Locations:

USFS Fire Lab – BLM Radio Shop 4955 Canyon Crest Drive Riverside, CA 92507

BLM CA State Office 2800 Cottage Way Sacramento, CA 95825

Specific Task:

1. 7 day a week, 24 x 7 help desk support (minimum of 80 hours) with hours of support defined.

2. Annual Optimization Site Visit. Annual Optimization is defined below in the definition section.

3. Provide on annual training. Training session will be coordinated with a BLM Government POC and is defined in definition section.

4. All training materials will be provided by the contractor.

5. The contractor must give a 4 weeks’ notice of training location to BLM Telecom Manager.

6. The contractor will provide their own transportation to and from the job site.

7. The contractor will supply all needed parts and accessories associated with the project.

8. All work must be done to not conflict with BLM personnel (Radio Staff). BLM Radio Staff will be provided at the time of award.

9. The contractor will have access to the dispatch centers and trailers during normal business hours.

10. The BLM radio shop Government POC will provide access and oversight for any questions or concerns that may come up.

11. During certain times of year weather might play a factor. If weather (rain, tsunamis, snow, tornados, etc.) happens the contractor and BLM staff will coordinate a new maintenance date that is safe for all parties.

12. Contractor will be required to follow all COVID 19 CDC guidelines if applicable.

13. All wires, cords, etc. must be neatly tie wrapped.

14. All trash associated with the project installation must be hauled away by the contractor.

15. Clean site and work areas daily including common areas.

16. Dispose of all materials lawfully.

17. Burying or burning waste materials at either site will not be permitted.

18. Washing waste materials down sewers or into waterways will not be permitted.

19. It is the contractor’s sole responsibility to always protect their equipment at all the locations. This includes but not limited to weather (snow, rain, wind, and people).

20. Any work performed beyond the scope of the requirement or done without the written authorization from the Contracting Officershall be deemed unauthorized. If required by the Government, unauthorized work shall be remedied, removed, or replaced by the installation Contractor at the installation Contractor’s sole expense.

21. A final facility inspection by BLM Telecommunication Staff will be required before final acceptance.

Government-Furnished Property, Materials, Services

· The BLM will provide a primary contact BLM Radio Staff to operate as liaison with contractor.

· The BLM will provide Stan for contractor interview and interaction.

· Ensuring a safe and practical installation.

· Provide access to dispatch centers and trailers for maintenance.

Security and Administrative Matters:

Regular Work Hours:

The performance period established for this requirement is based upon all work being conducted during regular working hours between 8:00 am (PST) and 4:00 pm (PST), Monday through Friday, excluding government holidays. If the Contractor desires to carry on work outside regular hours, including Saturdays, Sundays, and government holidays, a request must be submitted to the Contracting Officer in sufficient time to allow satisfactory arrangements to be made for access to the work site.

Communications:

“Time” for communications received after 3:00pm, after 12:00 pm locally on Fridays, or after 12:00 pm locally prior to a holiday will not start until the next business day. All times are local Pacific Standard Time.

The following Federal Holidays are observed:

Monday, January 01 - New Year’s Day Monday, January 15 - Birthday of Martin Luther King, Jr.

Monday, February 19 -Washington’s Birthday Monday, May 27 - Memorial Day Monday, June 19 - Juneteenth National Independence Day Tuesday, July 04 - Independence Day Monday, September 02 - Labor Day Monday, October 14 - Columbus Day Friday, November 11 - Veterans Day Thursday, November 28 - Thanksgiving Day Monday, December 25 - Christmas Day

Additional Information:

Each year’s schedule will be provided to vendor for proper planning and preparation.

Definitions

Annual Optimization - An annual 5 (five) day on-site visit to one of the BLM CA co located dispatch centers (FICC- San Bernardino, CCICC- Porterville, OVICC - Bishop or the Pepro Trailer, and or the Emergency Comm trailer. The optimization must be completed by a Catalyst qualified technician to address system maintenance and performance issues to ensure the system is operating at peak performance on a continuous basis.

Training - 5 (five) day In Depth Detailed Onsite Training for 10-15 People in Sacramento or Riverside.

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