A02.11 PWS Agilent HPLC and GCMS.docx

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Maintenance Service Contract for Agilent HPLC GCMS
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W912HZ22T4607
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Performance Work Statement (PWS) Service Contract for 2 Agilent High Performance Liquid Chromatography (HPLC) Instruments, 1 Agilent Gas Chromatography/Mass Spectroscopy (GC/MS) Instrument, and 1 Agilent GC Instrument 5 August 2021

Performance Work Statement (PWS) Service Contract for 2 Agilent HPLCs, 1 Agilent GC/MS Instrument, and 1 Agilent GC Instrument Introduction A service contract for 2 separate Agilent HPLC Instruments (1260 Infinity and 1200 model), 1 Agilent GC/MS instrument and 1 Agilent GC instrument is needed for continued operation of these instruments. These are patented instruments and only a certified company capable of support, maintenance, or upgrades to ensure manufacturing specifications are maintained is required.

Mission The Environmental Processes Branch (EPP) of the ERDC Environmental Laboratory supports customer/stakeholder decision making for the Corps, the Army, and the DOD by providing research and technical expertise in the area of toxicology, systems biology, conservation, microbiology, soil science and beyond. The Environmental Microbiology Team (EMT) study how microbes can be used in remediation of contaminated sites. The main goal of the EMT is to determine the optimal microbes and/or enzymes from microbes are optimal in remediation of contaminated sites.

A service contract for both of the Agilent HPLC instruments, 1 Agilent GC/MS instrument and 1 Agilent GC instrument will enable the EMT to continue meeting project goals.

Background The US Army Engineer Research and Development Center (ERDC), Environmental Laboratory (EL), Environmental Processes Branch (EP-P) requires means to monitor how stressors and/or contaminants impact microbes, insects, birds, and mammals; how microbes can be used to remediate contaminated sites, and the fate and transport of contaminants through the environment. Instrumentation such as HPLC and GC/MS allow EPP researchers to determine the amount of compound in an environmental sample before and after remediation using microbes.

Maintenance Agreement This service contract should include all repair, service technician labor and travel, parts, consumables, and supplies as well as one planned preventative maintenance service per year. The service contract should cover the instruments in the following table.

Instrument Type
Description
SN
G number
GC/MS
AGILENT G1530A 6890 SERIES GAS CHROMATOG Serial Number (US00007827)
US00007827
G1530A
AGILENT 5973MS DETECTOR G1099A Serial Number (US70820657)
US70820657
G1099A
GC
AGILENT G1530A 6890 SERIES GAS CHROMATOG Serial Number (US00001253)
US00001253
G1530A
HPLC 1
AGILENT G1311A 1100 QUATERNARY PUMP Serial Number (DE10912730)
DE10912730
G1311A
AGILENT / HP G1313A AUTOSAMPLER Serial Number (US64401110)
US64401110
G1313A
Column Oven Serial Number (DE03018798)
DE03018798
G1316B
Diode array detector Serial Number (DE11111333)
DE11111333
G1315B
HPLC 2
AGILENT 1260 INFINITY ISO PUMP Serial Number (DEAB803110)
DEA831100
G1310B
AGILENT 1200 SERIES STD AUTOSAMPLER/AL Serial Number (DEAB306300)
DEAB306300
G1329B
AGILENT THERMOSTAT FOR 1100ALS Serial Number (DEBAK04135)
DEBAK041350
G1330B
Column Oven Serial Number (DEACN07300)
DEACN07300
G1316A
AGILENT 1100 DIODE ARRAY DETECTOR SL Serial Number (DEAAX01896)
DEAAX01896
G1315D

Table 1. Instrumentation to be covered under this contract.

Year 1 Service Contract should include all labor, travel, parts, supplies, and consumables for both preventative maintenance and repair.

Task 1 - Perform at least one preventative maintenance visit on each instrument listed in the table 1. All travel, parts, supplies, and consumables shall be covered under this service contract for preventative maintenance and repairs for the 4 items listed in the table above.

The technical point of contact (POC) shall contact the vendor at any time during the 12 month duration of the contracting period if the instrumentation becomes inoperable and also will schedule one preventative maintenance visit (to cover each of the four instruments and components) during the contract duration. Once contacted, the service contractor will provide resolution within 5 days. The service contractor shall successfully integrate and coordinate all activity needed to execute the service contract agreement. The contractor shall manage the timeliness, completeness, and quality of problem identification.

Period of Performance This contract is for a new service contract for the maintenance and repair of the 4 instruments and components listed in the table above. Option years 1-4 are to ensure interrupted service and repair of the 4 instruments listed in the table above.

Option Year 1 Service Contract should include all labor, travel, parts, supplies, and consumables for both preventative maintenance and repair.

Task 1 - Perform at least one preventative maintenance visit on each instrument listed in the table. All travel, parts, supplies, and consumables shall be covered under this service contract for preventative maintenance and repairs for the 4 items listed in the table above.

The technical point of contact (POC) shall contact the vendor at any time during the 12 month duration of the contracting period if the instrumentation becomes inoperable and also will schedule one preventative maintenance visit (to cover each of the four instruments and components) during the contract duration. Once contacted, the service contractor will provide resolution within 5 days. The service contractor shall successfully integrate and coordinate all activity needed to execute the service contract agreement. The contractor shall manage the timeliness, completeness, and quality of problem identification.

Period of Performance This contract is for a new service contract for the maintenance and repair of the 4 instruments and components listed in the table above. Option years 1-4 are to ensure interrupted service and repair of the 4 instruments listed in the table above.

Option Year 2 Service Contract should include all labor, travel, parts, supplies, and consumables for both preventative maintenance and repair.

Task 1 - Perform at least one preventative maintenance visit on each instrument listed in the table. All travel, parts, supplies, and consumables shall be covered under this service contract for preventative maintenance and repairs for the 4 items listed in the table above.

The technical point of contact (POC) shall contact the vendor at any time during the 12 month duration of the contracting period if the instrumentation becomes inoperable and also will schedule one preventative maintenance visit (to cover each of the four instruments and components) during the contract duration. Once contacted, the service contractor will provide resolution within 5 days. The service contractor shall successfully integrate and coordinate all activity needed to execute the service contract agreement. The contractor shall manage the timeliness, completeness, and quality of problem identification.

Period of Performance This contract is for a new service contract for the maintenance and repair of the 4 instruments and components listed in the table above. Option years 1-4 are to ensure interrupted service and repair of the 4 instruments listed in the table above.

Option Year 3 Service Contract should include all labor, travel, parts, supplies, and consumables for both preventative maintenance and repair.

Task 1 - Perform at least one preventative maintenance visit on each instrument listed in the table. All travel, parts, supplies, and consumables shall be covered under this service contract for preventative maintenance and repairs for the 4 items listed in the table above.

The technical point of contact (POC) shall contact the vendor at any time during the 12 month duration of the contracting period if the instrumentation becomes inoperable and also will schedule one preventative maintenance visit (to cover each of the four instruments and components) during the contract duration. Once contacted, the service contractor will provide resolution within 5 days. The service contractor shall successfully integrate and coordinate all activity needed to execute the service contract agreement. The contractor shall manage the timeliness, completeness, and quality of problem identification.

This contract is for a new service contract for the maintenance and repair of the 4 instruments and components listed in the table above. Option years 1-4 are to ensure interrupted service and repair of the 4 instruments listed in the table above.

Option Year 4

Service Contract should include all labor, travel, parts, supplies, and consumables for both preventative maintenance and repair.

Task 1 - Perform at least one preventative maintenance visit on each instrument listed in the table. All travel, parts, supplies, and consumables shall be covered under this service contract for preventative maintenance and repairs for the 4 items listed in the table above.

The technical point of contact (POC) shall contact the vendor at any time during the 12 month duration of the contracting period if the instrumentation becomes inoperable and also will schedule one preventative maintenance visit (to cover each of the four instruments and components) during the contract duration. Once contacted, the service contractor will provide resolution within 5 days. The service contractor shall successfully integrate and coordinate all activity needed to execute the service contract agreement. The contractor shall manage the timeliness, completeness, and quality of problem identification.

This contract is for a new service contract for the maintenance and repair of the 4 instruments and components listed in the table above. Option years 1-4 are to ensure interrupted service and repair of the 4 instruments listed in the table above.

Performance Requirements The Performance Requirement Summary is the list of performance objectives and standards that must be performed by the contractor. This matrix details the method of surveillance that will be used to validate and inspect these performance elements.

In evaluating the quality of contractor’s performance, the following performance ratings will be used.

Performance Rating Criteria

Excellent / Outstanding
Performance meets contractual requirements and exceeds many to the government’s benefits. The contractual performance of the element or sub-element being assessed was accomplished with no problems and contractor actions were highly effective.
Very Good
Performance meets contractual requirements and exceeds some to the government benefits. The contractual performance was accomplished with few minor problems for which corrective actions taken by the contractor were effective.
Good
Performance meets contractual requirements. The contractual performance contains some minor problems for which corrective actions taken by the contractor were satisfactory.
Marginal
Performance does not meet some contractual requirements. The contractual performance reflects a serious problem for which the contractor has not yet identified corrective actions. The contractor’s proposed actions appear marginally effective or were not fully implemented.
Unsatisfactory
Performance does not meet most contractual requirements and recovery is not likely in a timely manner. The contractual performance contains serious problem(s) for which the contractor’s corrective actions appear or were ineffective.

4.1 Performance Requirement Summary (PRS)

Statements
Standards/AQLs
Inspections
Incentive/ Disincentive

Year 1 - Task 1

The Contractor shall perform preventative maintenance and repair (if needed) of the 4 instruments and components listed in the table above.

Deliverables:

1 instrument maintenance (4 items from table above and components) and repair (as needed)

a) Instrument maintenance and repair (as needed) performed IAW the manufacturer's manual in a scheduled visit at the government’s convenience.

AQL: Meets all warranty requirements.

What: Instrumentation (4 items and components listed in table above) operation and accuracy

How: Report and Visual Inspection

Who: Technical POC for visual inspection of operation and report

Standard(s): Standards apply to all inspections Rate contractor performance according to rating table.

OPTION: YEAR 2 - Task 1

The Contractor shall perform preventative maintenance and repair (if needed) of the 4 instruments and components listed in the table above.

Deliverables:

1 instrument maintenance (4 items from table above and components) and repair (as needed)

a) Instrument maintenance and repair (as needed) performed IAW the manufacturer's manual in a scheduled visit at the government’s convenience

AQL: Meets all warranty requirements.

What: Instrumentation (4 items and components listed in table above) operation and accuracy

How: Report and Visual Inspection

Who: Technical POC for visual inspection of operation and report

Standard(s): Standards apply to all inspections Rate contractor performance according to rating table.

OPTION: YEAR 3 - Task 1

The Contractor shall perform preventative maintenance and repair (if needed) of the 4 instruments and components listed in the table above.

Deliverables:

1 instrument maintenance (4 items from table above and components) and repair (as needed)

a) Instrument maintenance and repair (as needed) performed IAW the manufacturer's manual in a scheduled visit at the government’s convenience

AQL: Meets all warranty requirements.

What: Instrumentation (4 items and components listed in table above) operation and accuracy

How: Report and Visual Inspection

Who: Technical POC for visual inspection of operation and report

Standard(s): Standards apply to all inspections Rate contractor performance according to rating table.

OPTION: YEAR 4- Task 1

The Contractor shall perform preventative maintenance and repair (if needed) of the 4 instruments and components listed in the table above.

Deliverables:

1 instrument maintenance (4 items from table above and components) and repair (as needed)

a) Instrument maintenance and repair (as needed) performed IAW the manufacturer's manual in a scheduled visit at the government’s convenience

AQL: Meets all warranty requirements.

What: Instrumentation (4 items and components listed in table above) operation and accuracy

How: Report and Visual Inspection

Who: Technical POC for visual inspection of operation and report

Standard(s): Standards apply to all inspections Rate contractor performance according to rating table.

OPTION: YEAR 5- Task 1

The Contractor shall perform preventative maintenance and repair (if needed) of the 4 instruments and components listed in the table above.

Deliverables:

1 instrument maintenance (4 items from table above and components) and repair (as needed)

b) Instrument maintenance and repair (as needed) performed IAW the manufacturer's manual in a scheduled visit at the government’s convenience

AQL: Meets all warranty requirements.

What: Instrumentation (4 items and components listed in table above) operation and accuracy

How: Report and Visual Inspection

Who: Technical POC for visual inspection of operation and report

Standard(s): Standards apply to all inspections Rate contractor performance according to rating table.

Security

1. Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Proposed language: "All contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation/facility access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any installation or facility change, the Government may require changes in contractor security matters or processes."

2. For contractors who do not require CAC, but require access to a DoD facility or installation. Proposed language: Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05 / AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

3. Pre-screen candidates using E-Verify Program. Proposed language: "The Contractor must pre-screen Candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award." *When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

File details come from the government source that posted it. Updated .