A. Bonfire Instructions Procurement Portal.pdf

PDF 232 KB Posted

Attached to
CATS Bus A/C and Heating Parts
Solicitation number
269-2026-2186
Issued by
Mecklenburg County, Charlotte City, North Carolina

About this file

This document consists of procurement portal instructions for the City of Charlotte, North Carolina, relating to RFP 269-2027-2186 for CATS Bus A/C and Heating Parts. The Charlotte Area Transit System Bus Operations Division seeks qualified suppliers to provide air conditioning and heating components for transit buses to support fleet maintenance activities and ensure continued reliability and safe operation. All solicitation questions must be submitted electronically through the Bonfire procurement portal's Vendor Discussions section. Submissions must be uploaded, submitted, and finalized prior to the posted due date, with the City recommending that vendors allow at least one week before the deadline to complete the submission process and account for potential file upload delays. The Bonfire portal is accessible through Microsoft Edge, Google Chrome, or Mozilla Firefox, with JavaScript and browser cookies enabled.

Technical support for portal access is available through Bonfire's help forum, email at Support@GoBonfire.com, or by telephone at 1-800-354-8010. Vendors can access training resources, including a five-minute vendor registration and submission video, through the Bonfire Vendor Support website. No submissions will be visible to City personnel or other vendors until the submission deadline closes. Vendors should note that submission security depends on the portal's closure mechanism, and early submission is encouraged to mitigate connectivity or technical issues that could result in missed deadlines.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

RFP 269-2027-2186 - CATS Bus A/C and Heating Parts

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The

City strongly recommends allowing sufficient time to complete this process (ideally a week prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed. No one from the City or another vendor will have access to your submission until the date and time the submission closes.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en-us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1-800-354-8010.

To get started with Bonfire, watch this five-minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com) https://charlottenc.bonfirehub.com/ https://charlottenc.bonfirehub.com/opportunities https://vendorsupport.gobonfire.com/hc/en-us mailto:Support@GoBonfire.com https://vendorsupport.gobonfire.com/hc/en-us/articles/6796500613655-Vendor-Registration-and-Submission-VIDEO-

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