A.02.12 PWS Commercial Internet and Television Services Jan29.pdf
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- Internet and Cable Tv Services
- Solicitation number
- W912JC22R0007
About this file
This performance work statement outlines commercial internet and television services requirements for the Kansas Army National Guard. The contractor shall provide internet access, television services, and direct fiber links between specified facilities in Topeka and Salina, Kansas. Services include 500Mbps guaranteed synchronous internet, business class internet of at least 25Mbps download, and 1Gbps fiber links. Television services shall include minimum channels such as The Weather Channel and local affiliates. The contractor must report labor hours and meet security and training requirements. Performance standards address network uptime and throughput validation methods.
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Text version
Ver. May 2018
PERFORMANCE WORK STATEMENT (PWS)
FOR
Commercial Internet and Television Services
1.0 General:
1.1 Scope: The contractors shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Commercial Internet and Television Services, as defined in this PWS.
1.2 Background:
1.3 Period of Performance (PoP): The Period of Performance shall be 1 Base Year of 12 months.
1.4 General Information:
1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.
After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.
1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).
1.4.3 Recognized Holidays: The following are recognized United States (US) holidays.
The contractor shall perform services on these days:
1.4.3.1 New Year’s Day: January 1st
1.4.3.2 Martin Luther King, Jr.’s Birthday
1.4.3.3 President’s Day
1.4.3.4 Memorial Day
1.4.3.5 Independence Day: July 4th
1.4.3.6 Labor Day
1.4.3.7 Columbus Day
1.4.3.8 Veteran’s Day: November 11th
1.4.3.9 Thanksgiving Day
1.4.3.10 Christmas Day: December 25th
1.4.4 Place and Performance of Services: The contractor shall provide services 24 hours a day, 7 days a week, including recognized US holidays and when the Government facility/installation(s) is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation(s) closings.
Performance shall be at each location in Attachment 1 – “Facilities and Requirements table”. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is authorized.
1.4.4.1 Telework: The Government may permit telework by contractor employees when determined to be in the best interest of the Government in meeting work requirements.
In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance. Telework shall be at no additional cost to the Government.
1.4.4.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation(s) to experience a delay.
This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.
1.4.4.3 The contractor’s employees shall become familiar with and obey the regulations of the installations; including fire, traffic, safety and security regulations while on the installation(s). Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation(s) which may affect performance. The Government reserves the right to direct the removal of an employee for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.
1.4.5 Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.
1.4.5.1 Reserved.
1.4.5.2 For contractors that do not require a CAC, but require access to a DoD facility or installation(s): Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), and applicable installation(s), facility and area commander installation(s)/facility access, and local security policies and procedures (provided by a government representative).
1.4.5.3 Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.
1.4.5.4 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the Army Enterprise Infostructure (AEI). Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:
1.4.5.4.1 Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.
1.4.5.4.2 Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) training (https://informationassurance.us.army.mil).
https://informationassurance.us.army.mil/
1.4.5.4.3 Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.
1.4.5.4.4 Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.
1.4.5.4.5 Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.
1.4.5.5 Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.
1.4.5.6 AT Level 1 Awareness Training (AT): All contractor employees, including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee to the COR within 15 calendar days after completion of training. Level 1 AT is available at http://jko.jten.mil/courses/atl1/launch.html .
1.4.5.7 Information Assurance (IA)/Information Technology (IT) Training: All contractor employees and associated subcontractor employees shall complete the DoD IA Awareness Training before issuance of network access and annually thereafter. All contractor employees performing services involving IA/IT functions shall comply with DoD and Army workforce training requirements in DoDD 8140.01, DoD 8570.01-M and AR 25-2 within six months of the start of contract performance. In accordance with DoD 8570.01-M, DFARS 252.239.7001 and AR 25-2, contractor employees performing Information Assurance Technical (IAT) functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.
1.4.5.8 Information Awareness: All contractor employees with access to a government information system shall be registered in the Army Training Certification Tracking System (ATCTS) (https://atc.us.army.mil/iastar/index.php) at commencement of services, and shall successfully complete the DoD Information Assurance awareness training prior to access to the IS and then annually thereafter.
(https://ia.signal.army.mil/DoDIAA/).
http://jko.jten.mil/courses/atl1/launch.html https://atc.us.army.mil/iastar/index.php https://ia.signal.army.mil/DoDIAA/
1.4.5.9 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation(s), facilities or area shall brief all employees on the local iWATCH program. This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR within 15 calendar days after completion of training.
1.4.5.10 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.
1.4.5.11 OPSEC SOP/Plan. The contractor shall develop an OPSEC Standard Operating Procedure (SOP)/Plan and provide it to the COR within 90 calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan shall include a process to identify the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. The contractor shall implement OPSEC measures as required by the Government. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor shall ensure this individual becomes OPSEC Level II certified within 90 days of appointment as OPSEC coordinator in accordance with AR 530-1. Contractor shall provide a copy of the certification to the COR NLT 15 days after completion.
1.4.5.12 Classified Information. The contractor shall comply with Federal Acquisition Regulation (FAR) Clause 52.204-2, Security Requirements. This clause applies to contracts that involve access to information classified “Confidential,” “Secret,” or “Top Secret,” and requires contractors to comply with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M) and applicable updates/changes.
1.4.5.13 Threat Awareness and Reporting Program (TARP). Per AR 381-12, Threat Awareness and Reporting Program (TARP), contractor employees with security clearances must receive annual TARP training by a counterintelligence (CI) agent or other trainer as specified in Chapter 2 Threat Awareness and Education, Section II, paragraph 2-4b. The contractor shall identify annual TARP training, personnel trained and date of training with the Monthly Progress Report if required.
1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.
http://cdsetrain.dtic.mil/opsec/
1.4.6.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the
COR.
1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.
1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.
1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring that no lock combinations are revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.
1.4.7 Reserved.
1.4.8 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.
1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.
The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.
1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from its employees who depart employment for any reason. The contractor shall return all identification media (i.e., badges and vehicles passes) to the KO within 14 days of an employee’s departure.
1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at
FAR 22.17.
1.4.12 Reserved.
1.4.13 Data Rights: The Government has unlimited rights to all documents/materials produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.
1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.4.15 Phase In / Phase Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 60 day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.
2.0 Definitions and Acronyms:
2.1 Definitions:
2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2 Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3 Contracting Officer Representative (COR): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.
This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4 Defective Service: A service output that does not meet the standard of performance associated with the PWS.
2.1.5 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.
2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.
2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.
2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12 Internet: The global network/system of interconnected computer networks that use the Internet protocol suite (TCP/IP) to link devices worldwide. This refers to the specific network of networks commonly known as the “Internet” (with uppercase i) as opposed to the technologies in use such as IPv4.
2.2 Acronyms:
AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s)
KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence CPE Customer Premises Equipment FXO Foreign Exchange Office SBC Session Border Controller VRF Virtual routing and forwarding QoS Quality of service (networking technology concept) MOS Mean Opinion Score (telephony quality measurement concept) PSTN Public switched telephone network NANP North American Numbering Plan DID Direct Inward Dial GSA General Services Administration EIS Enterprise Infrastructure Solutions
3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S):
The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:
3.1 Property: The Government will furnish the necessary workspace for the contractor to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.
3.2 Reserved.
3.3 Equipment: CPE (Routers, FXO receivers, SBCs)
3.4 Reserved.
3.5 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.
4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):
4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.
4.2 Reserved.
5.0 Requirements: The contractor shall:
5.1 Provide Commercial Internet services.
5.1.1 Provide Commercial Internet services for locations listed in Attachment 1 – “Facilities and Requirements table”.
5.1.2 The primary network located in the Topeka State Defense Building Complex (2800 SW Topeka Blvd) shall have Internet access provided by the contractor with at least one static network defined, and at least a /26 IPv4 network assigned to it (mask of
255.255.255.192 or 64 hosts).
5.1.3 As a public safety agency, the government shall be prioritized per industry standard for such organizations for service delivery and repair.
5.1.4 Contractor shall provide or approve a means of measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
5.1.5 The contractor shall not permit the addition and billing of any network or related services without the consent of the government using a formal services ordering process (ie an email with request to account representative). The government shall not be responsible to pay for any service unless the provider can produce documented evidence of acceptance by the government by an authorized government agent.
5.1.6 The government may cancel service(s), or portion of service, at any time without penalty.
5.2 Provide Television Services
5.2.1 Television services will deliver standard local television offerings and standard channel packages commonly provided by satellite or cable providers. At a minimum:
The Weather Channel, KTMJ, KSNT, KTWU, KTKA, WIBW, Fox News, and CNN.
Locations listed in Attachment 1 – “Facilities and Requirements table”.
5.2.2 The contractor shall not permit the addition and billing of any television or related services without the consent of the government using a formal services ordering process (ie an email with request to account representative). The government shall not be responsible to pay for any service unless the provider can produce documented evidence of acceptance by the government by an authorized government agent.
5.2.3 As a public safety agency, the government shall be prioritized per industry standard for such organizations for service delivery and repair.
5.2.4 The government may cancel service(s), or portion of service, at any time without penalty.
5.3 Provide business class Internet service
5.3.1 Internet services will deliver business class Internet services at the locations listed in Attachment 1 – “Facilities and Requirements table”.
5.3.2 Contractor shall provide or approve a means of measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
5.3.3 The contractor shall not permit the addition and billing of any television or related services without the consent of the government using a formal services ordering process (ie an email with request to account representative). The government shall not be responsible to pay for any service unless the provider can produce documented evidence of acceptance by the government by an authorized government agent.
5.3.4 As a public safety agency, the government shall be prioritized per industry standard for such organizations for service delivery and repair.
5.3.5 The government may cancel service(s), or portion of service, at any time without penalty.
5.4 Provide direct fiber service, aka dark fiber
5.4.1 Direct fiber services will deliver direct fiber services at the locations listed in Attachment 1 – “Facilities and Requirements table”.
5.4.2 Contractor shall provide or approve a means of measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
5.4.3 The contractor shall not permit the addition and billing of any television or related services without the consent of the government using a formal services ordering process (ie an email with request to account representative). The government shall not be responsible to pay for any service unless the provider can produce documented evidence of acceptance by the government by an authorized government agent.
5.4.4 As a public safety agency, the government shall be prioritized per industry standard for such organizations for service delivery and repair.
5.3.5 The government may cancel service(s), or portion of service, at any time without penalty.
5.5 Contractor Manpower Reporting Application (CMRA):
5.5.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Adjutant General’s Department of Kansas via a secure data collection site.
5.5.2 The contractor shall completely fill in all required data fields using the following web address: http://www.ecmra.mil/. Reporting inputs shall be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year, beginning with 2020. Contractors may direct questions to the help desk at http://www.ecmra.mil.
6.0 Applicable Publications: Publications applicable to this PWS are listed below:
Publication (Chapter/Page)
Date of Publication
Mandatory or Advisory
Website
Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar or http://farsite.hill.af.mil/
Defense Federal Acquisition Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current /index.html or http://farsite.hill.af.mil/
DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)
01/23/2014 http://www.esd.whs.mil/Directives/issuances/dod m/
Federal Information Processing Standards (FIPS) Publication 201-2 Personal Identity Verification (PIV) of Federal Employees and Contractors
(paragraph 9)
August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.2 01-2.pdf
DoDM 5200.2 Regulation 5200.02 Procedures for the DoD Personnel
Security Program (PSP)
04/03/2017 http://www.dtic.mil/whs/directives/corres/pub1.htm l
Army Directive 2014-05 Policy and Implementation
Procedures for Common Access Card Credentialing and Installation Access for Uncleared Contractors
03/07/2014 http://www.apd.army.mil/ProductMaps/PubForm/ ArmyDir.aspx http://www.ecmra.mil/ http://www.ecmra.mil/ https://www.acquisition.gov/?q=browsefar http://farsite.hill.af.mil/ http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://farsite.hill.af.mil/ http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx http://www.apd.army.mil/ProductMaps/PubForm/ArmyDir.aspx
AR 190-13
The Army Physical Security Program
02/25/2011 http://www.apd.army.mil/ProductMaps/PubForm/ AR.aspx
Homeland Security Presidential Directive (HSPD)-12
Policy for a Common Identification Standard for Federal Employees and
Contractors
08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12
DoDD 5400.11 Department of Defense Privacy
Program
10/29/2014 http://www.dtic.mil/whs/directives/corres/dir.html#
DoD 5400.11-R Department of Defense Privacy
Program
05/14/2007 http://www.dtic.mil/whs/directives/corres/pub1.htm l
DoDD 8140.01 Cyberspace Workforce Management
08/11/2015 OK http://www.dtic.mil/whs/directives/corres/dir.html
DoD 8570.01-M Information Assurance Workforce
Improvement Program
12/19/2005 (Change 4:
11/10/2015)
OK http://www.dtic.mil/whs/directives/corres/pub1.htm l
AR 25-2
Information Assurance
10/24/2007 OK http://armypubs.army.mil/ProductMaps/PubForm/ AR.aspx
AR 530-1
Operations Security
09/26/2014 OK http://armypubs.army.mil/ProductMaps/PubForm/ AR.aspx
DoD 5220.22-M National Industrial Security Program
Operating Manual
02/28/2006 (Change 2:
05/18/2016)
OK http://www.dtic.mil/whs/directives/corres/pub1.htm l
AR 381-12
Threat Awareness and Reporting
Program (TARP) (Section II, ¶ 2-4.b)
06/01/2016 OK http://armypubs.army.mil/ProductMaps/PubForm/ AR.aspx
6.1 Applicable Forms: Forms applicable to the PWS are listed below:
Form Date Website
DD 1172-2
Application for Identification Card/DEERS Enrollment
Mar 2017 http://www.dtic.mil/whs/directives/forms/index.htm
I-9 Employment Eligibility Verification
11/14/16 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf
DD 441
Department of Defense Security
Agreement
Jan 2017 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm
DD 250
Material Inspection and Receiving
Report
Aug 2000 http://dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx http://www.apd.army.mil/ProductMaps/PubForm/AR.aspx https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/dir.html http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://www.dtic.mil/whs/directives/corres/pub1.html http://www.dtic.mil/whs/directives/corres/pub1.html http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/forminfo/forminfopage2479.html http://www.dtic.mil/whs/directives/forms/index.htm https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm
TECHNICAL EXHIBIT 1
Performance Requirements Summary (PRS)
This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).
Performance
Objective Performance Standard Acceptable Quality
Levels (AQL) Surveillance Method / By
Whom 5.1
Provide Internet services
The contractor shall provide Internet access to sites in attachment one at the speeds indicated.
Uptime and service priorities as defined by GSA Networx or GSA
EIS contracts (as reference).
Random monitoring / COR
5.1.4 Measure
Internet services
Contractor shall provide or approve a means of measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
Government receives throughput/bandwidth purchased when measured by government
Random monitoring / COR
5.2 Provide
Television services
Provide at a minimum The Weather Channel, KTMJ, KSNT, KTWU, KTKA, WIBW, Fox News, and CNN
Government is able to watch minimum channels at designated locations
Random monitoring / COR
5.3 Provide
business class Internet service
The contractor shall provide Internet access to sites in attachment one at the speeds indicated.
Uptime and service priorities as defined by GSA Networx or GSA
EIS contracts (as reference).
Random monitoring / COR
5.3.2 Measure
Internet services
Contractor shall provide or approve a means of measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
Government receives throughput/bandwidth purchased when measured by government
Random monitoring / COR
5.4 Provide fiber links between
specified facilities
Government receives throughput/bandwidth purchased when measured by government
Random monitoring / COR
5.4.2 Link shall transport data at
1GB. Contractor shall provide or approve a means of
Government receives throughput/bandwidth purchased when
Random monitoring / COR measuring network throughput/bandwidth that will be authoritative for ensuring the government is getting the throughput/bandwidth purchased. This method shall not require the government to purchase hardware or software.
measured by government
TECHNICAL EXHIBIT 2
Deliverables Schedule
PWS Reference / Deliverable Title
Frequency Number of Copies
Medium/Format Submit To
1.4.1 QCP Provide within 30 work days
after contract award.
1 Electronic Submission
COR
1.4.5.6 AT Level 1
Awareness Training
Certificates
Provide within 15 calendar days after employee completes training.
1 Electronic Submission
COR
1.4.5.9 iWatch Training Certificates
Provide within 15 calendar days after employee completes training.
1 Electronic Submission
COR
1.4.5.10 OPSEC
Training Certificates
Provide within 15 calendar days after employee completes training.
1 Electronic Submission
COR
1.4.5.11 OPSEC
Level II Certification for OPSEC Coordinator
Provide NLT 15 days after employees completed certification
1 Electronic Submission
COR
1.4.10 Identification
Media
Return within 14 days of employee’s departure from contract performance.
Original(s) Hard Copy KO
TECHNICAL EXHIBIT 3
Estimated Workload Data
This information is provided for historical background only. It is not a guarantee of workload quantities.
ITEM NAME ANNUAL ESTIMATED
QUANTITY
ATTACHMENT 1
Facilities and Requirements table
City Circuit Address ZIP
CODE
Required Service
Topeka (SDB) 2800 SW Topeka Blvd. (Campus)
66611 Television Service x50
Topeka (SDB) 2800 SW Topeka Blvd. (Campus)
66611 500M guaranteed synchronous Internet service
Topeka (SDB) 2800 SW Topeka Blvd. (Campus)
66611 At least one static network defined, and at least a /26 IPv4 network assigned to it (mask of
255.255.255.192 or 64 hosts) delivered to 500M Synchronous circuit. Network shall be globally unique IP addresses, reachable from the Internet.
No Network Address Translation (NAT) or similar concepts.
Topeka (SDB) 2737 S Kansas Ave.
(Campus) 66611 Television Service x11
Topeka (SDB) 2737 S Kansas Ave.
(Campus)
66611 No less than 25M download asynchronous Internet service
Topeka (SDB) 2737 S Kansas Ave.
(Campus)
66611 7 Static globally unique IP addresses, reachable from the Internet. No Network Address
Translation (NAT) or similar concepts. Delivered to 25M download asynchronous Internet service.
Salina 2750 Scanlan Avenue (RTSM)
67401 No less than 10M download asynchronous Internet service
Salina 2930 Scanlan Avenue (Bldg 365)
67401 No less than 10M download asynchronous Internet service
Topeka SDB <-> Topeka AFRC
2800 SW Topeka Blvd
66611 Standard 1GB fiber link between facilities
Topeka SDB <-> Topeka JNGBF
(Forbes)
2800 SW Topeka Blvd
66611 Standard 1GB fiber link between facilities
Salina Campus <-> Salina Armory
2930 Scanlan Standard 1GB fiber link between facilities
File details come from the government source that posted it. Updated .