A 02 - PWS - TF Castle Post I Childcare v2.pdf

Ver. October 2022

PERFORMANCE WORK STATEMENT (PWS)

FOR

MN Army National Guard Yellow Ribbon Reintegration Program (YRRP) TF Castle Childcare

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, toys and materials appropriate for children ages 0- 12 years of age, to include supervision and quality control necessary to provide quality childcare as further detailed in the following paragraphs below.

1.1.1 Objectives N/A

1.2 Background: TF Castle Post I Event is designed to provide resources and training for families to ease the redeployment transition. The event shall be held at Hyatt Regency Minneapolis, 1300 Nicollett Mall, Minneapolis, MN.

1.3 Period of Performance (PoP): The Period of Performance shall be one event held from January 20th, 2024 to be held at Hyatt Regency Minneapolis, 1300 Nicollett Mall, Minneapolis, MN 55403.

1.4 General Information:

1.4.1 Place and Performance of Services: Place and Performance of Services: The contractor shall provide services between the hours of 7:00 a.m. to 5:00 p.m. on, Saturday January 20th. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.1.1 Telework: The Government does not permit the contractor to telework in support of this requirement.

1.4.2 Recognized Holidays: N/A.

1.4.3 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.4 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5. The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.7 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.5 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.8 Identification of Contractor Employees: Contractor personnel will be required to wear badges in the performance of this contract. All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non- Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.4.9 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.10 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5.

The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI.

The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government.

The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CDC Center for Disease Control and Prevention CM Contract Manager COR Contracting Officer Representative CPT Cyber Protection Team DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation FPA Family Preparation Academy FPCON Force Protection Condition FRA Family Reintegration Academy GFP/M/E/S Government Furnished Property/Material/Equipment/Services GSAB General Support Aviation Battalion HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PoP Period of Performance PRS Performance Requirements Summary

PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence USDA United States Department of Agriculture WAWF Wide Action Work Flow YRRP Yellow Ribbon Reintegration Program

3.0 Government Furnished Property, Material, Equipment and Services (GFP/M/E/S): The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of performance under this contract:

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E):

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1.

5.0 Requirements: The contractor shall:

5.1 The contractor shall provide childcare for up to 125 children on Saturday January 20th, 2024.

5.1.1 The contractor shall provide adequate childcare for children ages 0 to 12 Years of Age with the allowable ratio of children to adults.

Saturday the 20th of January of the year 2024.

0-23 Months – 3:1 – 9 children (projected) 2-3 year old – 5:1 – 35 children (projected) 4-5 years old – 7:1 – 21 children (projected) 6-12 years old – 10:1 – 60 children (projected)

5.1.2 Time and location of the childcare will be from 7:00 a.m. to 5:00 p.m. on Saturday January 20th, 2024, with details finalized by the vendor no later than one week prior to the event start date.

5.1.3 Setup at the venue will begin at time TBD the day prior (January 19th, 2024). The contractor will set up at no additional charge, nor will any additional charges be charged to the Government.

5.1.4 The contractor will supply a morning snack with dietary restriction options (GF, Dairy, etc.) that are age appropriate for all children.

5.1.5 Contractor shall provide a single point of contact prior to each event and identify an on-site point of contact during this event.

5.1.6 Venue space layout where the child care will be conducted will be well coordinated, arranged and industry standards of cleanliness will be met with safety considerations a priority.

5.1.7 Government shall provide contractor with a final count of attending children with ages no later than 4 p.m. 2 weeks prior to the event date. The contractor shall only charge up to the amount confirmed two weeks prior or the actual number of children present (IAW allowable ratios), whichever is greater.

5.1.8 The contractor shall not impose a penalty upon the government, providing the government gives proper attendance count to the contractor by the dates specified above.

5.1.9 The contractor shall include all service charges in the original bid.

5.2 The contractor shall provide a by-name roster of all service providers attending the event 1 week prior to the event.

5.2.1 The contractor shall provide a secure check-in and check-out process for the children to maintain 100% positive control.

5.2.2 The contractor shall provide proof of background check for all childcare staff one week prior to the event.

5.2.3 The contractor shall provide a minimum of one CPR certified childcare staff member on site. The contractor shall provide proof of certification one week prior to the event.

6.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition Regulation

Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.

html or https://www.acquisition.gov/dfars Joint Travel Regulation (JTR) https://www.defensetravel.dod.mil/site/travelreg.cfm

DoDM 1000.13-M-V1 DoD Identification (ID) Cards (Enclosure 2, paragraph 3.b)

01/23/2014 (Change 1:

07/28/2020) http://www.esd.whs.mil/Directives/issuances/dodm

Federal Information Processing Standards (FIPS) Publication 201-2

Personal Identity Verification (PIV) of Federal Employees and Contractors

(paragraph 9)

August 2013 http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201- 2.pdf

DoDM 5200.2 Procedures for the DoD Personnel Security Program (PSP)

04/03/2017 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDI 5200.46 DoD Investigative and Adjudicative Guidance for Issuing the Common

Access Card (CAC)

09/09/14 (Change 1:

05/04/2018) https://www.esd.whs.mil/Directives/issuances/dodi/

Homeland Security Presidential Directive

(HSPD)-12

Policy for a Common Identification Standard for Federal Employees and

Contractors

08/27/2004 https://www.dhs.gov/homeland-security-presidential-directive-12

DoDI 5400.11 Department of Defense Privacy and Civil

Liberties Programs

01/29/2019

DoD 5400.11-R Department of Defense Privacy Program

05/14/2007 https://www.esd.whs.mil/Directives/issuances/dodm/

DoDD 8140.01 Cyberspace Workforce Management

10/05/2020 https://www.esd.whs.mil/Directives/issuances/dodd/ https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://www.esd.whs.mil/Directives/issuances/dodm http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf http://nvlpubs.nist.gov/nistpubs/FIPS/NIST.FIPS.201-2.pdf https://www.esd.whs.mil/Directives/issuances/dodm/ https://www.esd.whs.mil/Directives/issuances/dodi/ https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.dhs.gov/homeland-security-presidential-directive-12 https://www.esd.whs.mil/Directives/issuances/dodd/

DoD 8570.01-M Information Assurance Workforce

Improvement Program

12/19/2005 (Change 4:

11/10/2015) https://www.esd.whs.mil/Directives/issuances/dodm/

DoD 5220.22-M National Industrial Security Program

Operating Manual (NISPOM)

02/28/2006 (Change 2:

05/18/2016)

Army Directive 2014-05 Policy and Implementation Procedures for Common Access Card Credentialing and Installation Access for Uncleared

Contractors

03/07/2014 https://armypubs.army.mil/ProductMaps/PubForm/Army Dir.aspx

AR 25-2

Information Assurance

04/04/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.asp x

AR 530-1

Operations Security

09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR.asp x

AR 525-13

Antiterrorism

12/09/2019 http://armypubs.army.mil/ProductMaps/PubForm/AR.asp x

AR 381-12

Threat Awareness and Reporting

Program (TARP) (Section II, ¶ 2-4.b)

06/01/2016 http://armypubs.army.mil/ProductMaps/PubForm/AR.asp x http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance Objective

Performance Standard Acceptable Quality Levels (AQL)

Surveillance Method / By Whom

5.1-5.1.1 The contractor shall provide the appropriate number of staff in accordance with the number of children.

At a minimum the number of staff are in accordance with the number confirmed one week prior.

Verification from 1LT Peterson

5.1.2-5.1.3 The contractor shall ensure space is set up prior to childcare start time day prior to event (19 January 2024).

The area was completely setup prior to the start of the event start and staff were there during the times listed by the client

Verification from 1LT Peterson

5.1.4 The contractor shall provide an

age and dietary appropriate snack to all children.

All children receive an age and dietary appropriate snack.

Verification from 1LT Peterson

5.1.5 The contractor shall provide a

single point of contact on site.

Point of contact on site throughout duration of event.

Verification from 1LT Peterson

5.1.6 The contractor provided layout

needs and ensured standards of cleanliness were met and Safety was a priority

The area setup was communicated, clean, and safety standards were met.

Verification from 1LT Peterson

5.1.7 Contractor will adjust the cost of

childcare providers based on final count provided 2 weeks prior (06

January 2024).

The correct number of childcare providers provided and priced based on final numbers.

Verification from 1LT Peterson

5.1.8 Invoicing in WAWF does not

include non-contractual fees.

Only contractual CLINs are invoiced in WAWF.

Verification from 1LT Peterson

5.2 A by name roster of service

providers received 1 week prior

(13 January 2024).

Roster of service providers, by name, received.

Verification from 1LT Peterson

5.2.1 The contractor shall provide a

secure check-in and check-out process to maintain accountability.

100% accountability maintained throughout event.

Verification from 1LT Peterson

5.2.2 The contractor shall provide

background checks of all staff attending the event 1 week prior (13 January 2024).

Background checks provided and the staff found to be acceptable to work with children.

Verification from 1LT Peterson

5.2.3 CPR certified staff member

available during hours listed at

1.4.2.

CPR certified staff available during all hours of event.

Verification from 1LT Peterson

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

5.1.5 Provide a single point

of contact

Provide point contact information within one week of contractual effective date

1 Electronic Submission

1LT Peterson

5.2 Provided by-name

roster of all attending service providers

Provide one week prior to event (13 January 2024).

1 Electronic Submission

1LT Peterson

5.2.2 Provided 100% Proof of background checks

Provide one week prior to event (13 January 2024).

1 Electronic Submission

1LT Peterson

5.2.3 Provided CPR certification

Provide one week prior to event (13 January 2024).

1 Electronic Submission

1LT Peterson