Q_and_As.docx

Q&As 9309r3101006 / San Diego Security Repair

In order to provide the CCURE license cost, we would need to know the License Number so we can get a price from Software house. License number not available.

After providing labor rates, do you want us to provide per-item cost for all of the parts you listed in the proposal? Providing the cost per item is helpful. However, we still cannot determine what will break.

Pricing format asks for an annual total, but that would only depend on the amount of work completed – does the government want to compare hourly rates and parts pricing?

We realize there can be no set amount for maintenance that we cannot predict. Please provide labor rates.

Does the government have a “safety stock” of parts in order to minimize downtime?

We do not maintain a “safety stock” of parts at our facilities.

Do any of the field devices (cameras, etc.) require lift equipment? Does the government have a lift on-site that can be used?

Yes, some cameras are mounted on poles that are roughly 20 feet tall. We do not have lifts at the facilities.

Is the CCURE 9000 Server located on-site? Of so, will annual license renewal be included in the scope of work?

Yes. Please include an annual CCURE 9000 License renewal cost.

If the server is not located on-site, will the government provide programming sheets to be completed after repair/replacement of Software house components?

N/A.