86548B19R00002_NASS_Business_Support.pdf
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- NASS Business Support Federal contract opportunity
- Solicitation number
- 86548B19R00002
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NASS 86548B19R00002
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| File | Type | Posted |
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| 86548B19R00002_0001.pdf | ||
| Attachment_A-Price_Sheet.xlsx | XLSX spreadsheet | |
| Attachment_3_sample_report.pptx | PPTX presentation | |
| Attachment_2_Q_AND_A_86548B19R00002_Contract.docx | DOCX document | |
| Attachment_A-Price_Sheet.xlsx | XLSX spreadsheet | |
| Attachment_B_Nondisclosure_HUD-Offeror.docx | DOCX document |
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SEE ADDENDUMIS CHECKED
CODE 18a. PAYMENT WILL BE MADE BY
CODE
FACILITYCODE
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
OFFEROR
CODE 16. ADMINISTERED BYCODE
X
X
541611
SIZE STANDARD:
100.00 % FOR:SET ASIDE:UNRESTRICTED ORHUD-NFWR
RFPIFB
10. THIS ACQUISITION ISCODE
RFQ
14. METHOD OF SOLICITATION
13b. RATING
NAICS:
SMALL BUSINESS
05/24/2019 1300 ET
04/15/2019
DEBRA MCCRAW
(No collect calls)
INFORMATION CALL:
FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME
4. ORDER NUMBER3. AWARD/ 6. SOLICITATION
86548B19R00002
5. SOLICITATION NUMBER
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF
1 69 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
TELEPHONE NO.
17a. CONTRACTOR/
15. DELIVER TO
DENVER CO 80202-4801
1670 BROADWAY 23RD FLOOR
OFFICER
OFFICE OF THE CHIEF PROCUREMENT
9. ISSUED BY
7.
2. CONTRACT NO.
EFFECTIVE DATE
$15.00
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW
ISSUE DATE
DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
11.
SEE SCHEDULE
12. DISCOUNT TERMS
THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13a.
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
8(A)
US DEPARTMENT OF HUD
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
X
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
NASS BUSINESS SUPPORT AS DESCRIBED IN THE
ATTACHED PERFORMANCE WORK STATEMENT.
THIS IS A COMBINED SYNOPSIS/SOLICITATION FOR
COMMERCIAL SERVICES PREPARED IN ACCORDANCE WITH
FAR SUBPART 12.6 AS SUPPLEMENTED WITH ADDITIONAL
INFORMATION INCLUDED IN THIS NOTICE. PROPOSALS
ARE REQUESTED; THIS ANNOUNCEMENT CONSTITUTES THE
ONLY WRITTEN SOLICITATION.
THIS REQUIREMENT IS SET ASIDE 100% FOR 8(a) SMALL (Use Reverse and/or Attach Additional Sheets as Necessary)
HEREIN, IS ACCEPTED AS TO ITEMS:
X
XX
DATED
ADRIAN C. BLACKMAN
. YOUR OFFER ON SOLICITATION (BLOCK 5),
INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER
ARE
ARE
31c. DATE SIGNED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)
ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
26. TOTAL AWARD AMOUNT (For Govt. Use Only)
OFFER
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA - FAR (48 CFR) 53.212
ARE NOT ATTACHED.
ARE NOT ATTACHED.
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
30b. NAME AND TITLE OF SIGNER (Type or print)
30a. SIGNATURE OF OFFEROR/CONTRACTOR
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
25. ACCOUNTING AND APPROPRIATION DATA
29. AWARD OF CONTRACT:
REF.
04/15/2019
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER
37. CHECK NUMBER
FINALPARTIAL
36. PAYMENT
FINALPARTIAL
35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER33. SHIP NUMBER
COMPLETE
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)
42b. RECEIVED AT (Location)
42a. RECEIVED BY (Print)
41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
STANDARD FORM 1449 (REV. 2/2012) BACK
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
BUSINESS PARTICIPATION.
Inv Approver/COR Backup1: MCCRAW, DEBRA
Period of Performance: 08/11/2019 to 08/10/2020
0001 NASS BUSINESS SUPPORT - BASE YEAR
0001AA-Requirement Matrix Document - Quantity:
monthly / Unit Price $
0001AB-Major Releases - Business Requirement
Document - Quantity: 2 annual / Unit Price $
0001AC-Emergency Releases - Business Requirement
Document - Quantity: 0-1 annual / Unit Price $
0001AD-Updates to the Business Requirement
Document - Quantity: 4-6 annual / Unit Price $
0001AE-Indicator Report - Quantity: 1 annual /
Unit Price $
0001AF-User Acceptance Testing Scripts (Major
Releases) - Quantity: 2-4 annual / Unit Price $
0001AG-User Acceptance Testing Scripts (Emergency
Releases) - Quantity: 0-1 annual / Unit Price $
0001AH-Master Enhancement List - Quantity:
quarterly / Unit Price $
0001AI-Quality Assurance Findings - Quantity:
monthly / Unit Price $
0001AJ-NASS and PIH REAC Quality Assurance Plan
Update - Quantity: quarterly / Unit Price $
0001AK-Annual Report - Quantity: 1 / Unit Price $
0001AL-Ad-hoc Reports (small) - Quantity: 6-20 annual / Unit Price $
Continued ...
32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
69 2 of
ITEM NO. SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
NAME OF OFFEROR OR CONTRACTOR
3 69
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
(A) (B) (C) (D) (E) (F)
86548B19R00002
0001AM-Ad-hoc Reports (medium) - Quantity: 4-10 annual / Unit Price $
0001AN-Ad-hoc Reports (large) - Quantity: 2-10 annual / Unit Price $
0001AO-NASS MicroStrategy Updates and
Enhancements - Quantity: 4-8 annual / Unit Price $
0001AP-Data Collection/Analytical Tool (small) -
Quantity: 2-4 annual / Unit Price $
0001AQ-Data Collection/Analytical Tool (medium) -
Quantity: 2-4 annual / Unit Price $
0001AR-Data Collection/Analytical Tool (large) -
Quantity: 2-4 annual / Unit Price $
0001AS-PHAS Score Report and Exception Report -
Quantity: 2 monthly / Unit Price $
0001AT-SOP/Technical Documentation/QA
Control/PHAS User Guide - Quantity: quarterly /
Unit Price $
0001AU-Statistical Analysis Report (small) -
Quantity: 2-5 annual / Unit Price $
0001AV-Statistical Analysis Report (medium) -
Quantity: 2-5 annual / Unit Price $
0001AW-Statistical Analysis Report (large) -
Quantity: 2-5 annual / Unit Price $
0001AX-Transition-In Plan - Quantity: 1 / Unit
Price $
0002 NASS BUSINESS SUPPORT - OPTION YEAR I
0002AA-Requirement Matrix Document - Quantity:
monthly / Unit Price $
0002AB-Major Releases - Business Requirement
Document - Quantity: 2 annual / Unit Price $
0002AC-Emergency Releases - Business Requirement
Document - Quantity: 0-1 annual / Unit Price $
0002AD-Updates to the Business Requirement
Document - Quantity: 4-6 annual / Unit Price $
0002AE-Indicator Report - Quantity: 1 annual /
Unit Price $
0002AF-User Acceptance Testing Scripts (Major
Releases) - Quantity: 2-4 annual / Unit Price $
0002AG-User Acceptance Testing Scripts (Emergency
Releases) - Quantity: 0-1 annual / Unit Price $
0002AH-Master Enhancement List - Quantity:
quarterly / Unit Price $
0002AI-Quality Assurance Findings - Quantity:
monthly / Unit Price $
Continued ...
NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)
Sponsored by GSA
FAR (48 CFR) 53.110
4 69
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
(A) (B) (C) (D) (E) (F)
86548B19R00002
0002AJ-NASS and PIH REAC Quality Assurance Plan
Update - Quantity: quarterly / Unit Price $
0002AK-Annual Report - Quantity: 1 / Unit Price $
0002AL-Ad-hoc Reports (small) - Quantity: 6-20 annual / Unit Price $
0002AM-Ad-hoc Reports (medium) - Quantity: 4-10 annual / Unit Price $
0002AN-Ad-hoc Reports (large) - Quantity: 2-10 annual / Unit Price $
0002AO-NASS MicroStrategy Updates and
Enhancements - Quantity: 4-8 annual / Unit Price $
0002AP-Data Collection/Analytical Tool (small) -
Quantity: 2-4 annual / Unit Price $
0002AQ-Data Collection/Analytical Tool (medium) -
Quantity: 2-4 annual / Unit Price $
0002AR-Data Collection/Analytical Tool (large) -
Quantity: 2-4 annual / Unit Price $
0002AS-PHAS Score Report and Exception Report -
Quantity: 2 monthly / Unit Price $
0002AT-SOP/Technical Documentation/QA
Control/PHAS User Guide - Quantity: quarterly /
Unit Price $
0002AU-Statistical Analysis Report (small) -
Quantity: 2-5 annual / Unit Price $
0002AV-Statistical Analysis Report (medium) -
Quantity: 2-5 annual / Unit Price $
0002AW-Statistical Analysis Report (large) -
Quantity: 2-5 annual / Unit Price $
(Option Line Item)
Period of Performance: 08/11/2020 to 08/10/2021
0003 NASS BUSINESS SUPPORT - OPTION YEAR II
0003AA-Requirement Matrix Document - Quantity:
monthly / Unit Price $
0003AB-Major Releases - Business Requirement
Document - Quantity: 2 annual / Unit Price $
0003AC-Emergency Releases - Business Requirement
Document - Quantity: 0-1 annual / Unit Price $
0003AD-Updates to the Business Requirement
Document - Quantity: 4-6 annual / Unit Price $
0003AE-Indicator Report - Quantity: 1 annual /
Unit Price $
0003AF-User Acceptance Testing Scripts (Major
Releases) - Quantity: 2-4 annual / Unit Price $
0003AG-User Acceptance Testing Scripts (Emergency
Continued ...
NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)
5 69
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
(A) (B) (C) (D) (E) (F)
86548B19R00002
Releases) - Quantity: 0-1 annual / Unit Price $
0003AH-Master Enhancement List - Quantity:
quarterly / Unit Price $
0003AI-Quality Assurance Findings - Quantity:
monthly / Unit Price $
0003AJ-NASS and PIH REAC Quality Assurance Plan
Update - Quantity: quarterly / Unit Price $
0003AK-Annual Report - Quantity: 1 / Unit Price $
0003AL-Ad-hoc Reports (small) - Quantity: 6-20 annual / Unit Price $
0003AM-Ad-hoc Reports (medium) - Quantity: 4-10 annual / Unit Price $
0003AN-Ad-hoc Reports (large) - Quantity: 2-10 annual / Unit Price $
0003AO-NASS MicroStrategy Updates and
Enhancements - Quantity: 4-8 annual / Unit Price $
0003AP-Data Collection/Analytical Tool (small) -
Quantity: 2-4 annual / Unit Price $
0003AQ-Data Collection/Analytical Tool (medium) -
Quantity: 2-4 annual / Unit Price $
0003AR-Data Collection/Analytical Tool (large) -
Quantity: 2-4 annual / Unit Price $
0003AS-PHAS Score Report and Exception Report -
Quantity: 2 monthly / Unit Price $
0003AT-SOP/Technical Documentation/QA
Control/PHAS User Guide - Quantity: quarterly /
Unit Price $
0003AU-Statistical Analysis Report (small) -
Quantity: 2-5 annual / Unit Price $
0003AV-Statistical Analysis Report (medium) -
Quantity: 2-5 annual / Unit Price $
0003AW-Statistical Analysis Report (large) -
Quantity: 2-5 annual / Unit Price $
(Option Line Item)
Period of Performance: 08/11/2021 to 08/10/2022
0004 NASS BUSINESS SUPPORT - OPTION YEAR III
0004AA-Requirement Matrix Document - Quantity:
monthly / Unit Price $
0004AB-Major Releases - Business Requirement
Document - Quantity: 2 annual / Unit Price $
0004AC-Emergency Releases - Business Requirement
Document - Quantity: 0-1 annual / Unit Price $
0004AD-Updates to the Business Requirement
Document - Quantity: 4-6 annual / Unit Price $
Continued ...
NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)
6 69
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
(A) (B) (C) (D) (E) (F)
86548B19R00002
0004AE-Indicator Report - Quantity: 1 annual /
Unit Price $
0004AF-User Acceptance Testing Scripts (Major
Releases) - Quantity: 2-4 annual / Unit Price $
0004AG-User Acceptance Testing Scripts (Emergency
Releases) - Quantity: 0-1 annual / Unit Price $
0004AH-Master Enhancement List - Quantity:
quarterly / Unit Price $
0004AI-Quality Assurance Findings - Quantity:
monthly / Unit Price $
0004AJ-NASS and PIH REAC Quality Assurance Plan
Update - Quantity: quarterly / Unit Price $
0004AK-Annual Report - Quantity: 1 / Unit Price $
0004AL-Ad-hoc Reports (small) - Quantity: 6-20 annual / Unit Price $
0004AM-Ad-hoc Reports (medium) - Quantity: 4-10 annual / Unit Price $
0004AN-Ad-hoc Reports (large) - Quantity: 2-10 annual / Unit Price $
0004AO-NASS MicroStrategy Updates and
Enhancements - Quantity: 4-8 annual / Unit Price $
0004AP-Data Collection/Analytical Tool (small) -
Quantity: 2-4 annual / Unit Price $
0004AQ-Data Collection/Analytical Tool (medium) -
Quantity: 2-4 annual / Unit Price $
0004AR-Data Collection/Analytical Tool (large) -
Quantity: 2-4 annual / Unit Price $
0004AS-PHAS Score Report and Exception Report -
Quantity: 2 monthly / Unit Price $
0004AT-SOP/Technical Documentation/QA
Control/PHAS User Guide - Quantity: quarterly /
Unit Price $
0004AU-Statistical Analysis Report (small) -
Quantity: 2-5 annual / Unit Price $
0004AV-Statistical Analysis Report (medium) -
Quantity: 2-5 annual / Unit Price $
0004AW-Statistical Analysis Report (large) -
Quantity: 2-5 annual / Unit Price $
(Option Line Item)
Period of Performance: 08/11/2022 to 08/10/2023
0005 NASS BUSINESS SUPPORT - OPTION YEAR IV
0005AA-Requirement Matrix Document - Quantity:
monthly / Unit Price $
0005AB-Major Releases - Business Requirement
Continued ...
NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)
7 69
CONTINUATION SHEET
REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF
(A) (B) (C) (D) (E) (F)
86548B19R00002
Document - Quantity: 2 annual / Unit Price $
0005AC-Emergency Releases - Business Requirement
Document - Quantity: 0-1 annual / Unit Price $
0005AD-Updates to the Business Requirement
Document - Quantity: 4-6 annual / Unit Price $
0005AE-Indicator Report - Quantity: 1 annual /
Unit Price $
0005AF-User Acceptance Testing Scripts (Major
Releases) - Quantity: 2-4 annual / Unit Price $
0005AG-User Acceptance Testing Scripts (Emergency
Releases) - Quantity: 0-1 annual / Unit Price $
0005AH-Master Enhancement List - Quantity:
quarterly / Unit Price $
0005AI-Quality Assurance Findings - Quantity:
monthly / Unit Price $
0005AJ-NASS and PIH REAC Quality Assurance Plan
Update - Quantity: quarterly / Unit Price $
0005AK-Annual Report - Quantity: 1 / Unit Price $
0005AL-Ad-hoc Reports (small) - Quantity: 6-20 annual / Unit Price $
0005AM-Ad-hoc Reports (medium) - Quantity: 4-10 annual / Unit Price $
0005AN-Ad-hoc Reports (large) - Quantity: 2-10 annual / Unit Price $
0005AO-NASS MicroStrategy Updates and
Enhancements - Quantity: 4-8 annual / Unit Price $
0005AP-Data Collection/Analytical Tool (small) -
Quantity: 2-4 annual / Unit Price $
0005AQ-Data Collection/Analytical Tool (medium) -
Quantity: 2-4 annual / Unit Price $
0005AR-Data Collection/Analytical Tool (large) -
Quantity: 2-4 annual / Unit Price $
0005AS-PHAS Score Report and Exception Report -
Quantity: 2 monthly / Unit Price $
0005AT-SOP/Technical Documentation/QA
Control/PHAS User Guide - Quantity: quarterly /
Unit Price $
0005AU-Statistical Analysis Report (small) -
Quantity: 2-5 annual / Unit Price $
0005AV-Statistical Analysis Report (medium) -
Quantity: 2-5 annual / Unit Price $
0005AW-Statistical Analysis Report (large) -
Quantity: 2-5 annual / Unit Price $
(Option Line Item)
Period of Performance: 08/11/2023 to 08/10/2024
NSN 7540-01-152-8067 OPTIONAL FORM 336 (4-86)
TABLE OF CONTENTS
DESCRIPTION/SPECIFICATIONS/WORK STATEMENT…………………………………………………
CONTINUATION OF SF1449………………………………………………………………………………………...30
CONTRACT CLAUSES……………………………………………………………………………………….……...30
52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 19989)
52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES
OR EXECUTIVE ORDERS-COMMERCIAL ITEMS (NOV 2013)…………………………31
52.216-19 ORDER LIMITATIONS (OCT 1995)……………………………………………………….…39
52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)…………………………………………….39
52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)………………….39
52.219-18 NOTIFICATION OF COMPETITION LIMITED TO ELIGIBLE 8(a) CONCERNS
(JUN 2003)………………………………………………………………………………………40
2452.203-70 PROHIBITION AGAINST THE USE OF FEDERAL EMPLOYEES……………………….40
2452.204-70 PRESERVATION OF, AND ACCESS TO, CONTRACT RECORDS (TANGIBLE
AND ELECTRONICALLY STORED INFORMATION (EIS) FORMATS (DEC 2012)…...41
2452.209-70 POTENTIAL ORGANIZATIONAL CONFLICTS OF INTEREST (FEB 2000)…………….42
2452.209-72 ORGANIZATIONAL CONFLICTS OF INTEREST (APR 1984)……………………………43
2452.216-76 MINIMUM AND MAXIMUM QUANTITIES AND AMOUNTS FOR ORDER (DEC 2012).44
2452.216-78 ORDERING PROCEDURES (FEB 2006)……………………………………………………44
2452.219-71 NOTIFICATION OF COMPETITION LIMITED TO ELIGIBLE 8(a) CONCERNS –
ALTERNATE III TO FAR 52.219-18 (DEC 2012)……………………………………………44
2452.219-72 SECTION 8(a) DIRECT AWARDS DEVIATION (DEC 2012)………………………………41
2452.232-70 PAYMENT SCHEDULE AND INVOICE SUBMISSION (FIXED-PRICE)(FEB 2008)……45
2452.237-70 KEY PERSONNEL (FEB 2006)………………………………………………………….…….47
2452.237-73 CONDUCT OF WORK AND TECHNICAL GUIDANCE (DEC 2012)………………………47
2452.237-75 ACCESS TO HUD FACILITIES (DEC 2012)…………………………………………………48
2452.232-77 TEMPORARY CLOSURE OF HUD FACILITIES (DEC 2012)…………………………
2452.237-79 POST AWARD CONFERENCE (MAR 2016)……………………………………………...…51
2452.239-70 ACCESS TO HUD SYSTEMS (DEC 2012)……….………………………………………….51
2452.246-70 INSPECTION AND ACCEPTANCE (DEC 2019)…………………………………………….56
SPECIAL CONTRACT REQUIREMENTS……………………………………………………………………………56
LIST OF ATTACHMENTS……………………………………………………………………………………….…….61
SOLICITATION PROVISIONS………………………………………………………………………………...……...62
52-252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)………62
PROPOSAL PREPARATION INSTRUCTIONS………………………………………….….62
52.212-2 EVALUATION -- COMMERCIAL ITEMS (OCT 2014)………………………………………64
52.216-1 TYPE OF CONTRACT (APR 1984)……………………………………………………….….69
2452.233-70 REVIEW OF CONTRACTING OFFICER PROTEST DECISIONS (FEB 2006)………….69
PART I – THE SCHEDULE
PERFORMANCE WORK STATEMENT
1 General Information
1.1 Introduction
The U.S. Department of Housing and Urban Development (HUD)/Office of Public and Indian Housing is seeking contractor support to obtain advisory and technical assistance and services to initiate, research, analyze, establish, update, enhance and support PIH-REACs NASS Business.
1.2 Background
The iNtegrated Assessment Subsystem (NASS) is the PIH-REAC assessment reporting system for PHAs.
The NASS is responsible for the compilation, review, and production of the composite PHAS score to PHAs. To accomplish this objective, NASS applies rigid quality standards to ensure PHAS scores accurately reflect the performance of a PHA. NASS disseminates the information, designates PHAs as troubled and remands them to the appropriate Field Office, manages and facilitates PHA appeals and waiver process, and assists PIH-REAC management in addressing stakeholders concerns, training needs, and/or special projects. NASS is charged with conducting various outreach activities by providing guidance on PHAS data submissions, system training, appeals, and waiver assistance. Furthermore, NASS communicates assessment reports to those in HUD charged with regulating and/or monitoring the HUD housing stock. NASS links financial, management, physical and capital fund assessment results in the production of the PHAS score. The PHAS score is viewed as a comprehensive oversight tool that effectively and fairly provides performance measures based on standards that are objective and uniform.
Specifically, NASS functions include:
Gathering PHAS indicator assessment results
Creating PHAS scores
Analyzing assessment data (Analyses performed by NASS include risk analysis, prescriptive advice, peer comparison, fraud analysis, and trend analysis).
Reporting results to HUD and PIH-REAC business partners
The PHAS indicator assessments provide input for subsequent analysis that includes:
Risk analysis Financial prescriptive advice Physical systemic deficiencies Overall strengths and weaknesses Peer comparison Fraud analysis and trend analysis
1.3 Constraints
The services identified in this PWS will adhere to the rules, regulations, laws, standards, and conventions identified by HUD as well as within the Federal Government.
1.4 Description of Services
To provide the U.S. Department of Housing and Urban Development (HUD) the necessary advisory and assistance services for the purpose of performing research, analysis, testing of various approaches for assessing PHA performance and to provide requirement analysis, design input, and testing in support of the development, implementation and maintenance of the iNtegrated Assessment Subsystem (NASS).
1.5 Non-Personal Services
The Government will neither supervise Contractor employees nor control the method by which the Contractor performs the required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. It shall be the responsibility of the Contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services.
If the Contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the Contractor's responsibility to notify the Contracting Officer (CO) immediately. These services shall not be used to perform work of a policy, decision making, or management nature, i.e. inherently
Government functions. All decisions relative to programs supported by the Contactor shall be the sole responsibility of the Government.
1.6 Period of Performance
The period of performance shall be for one base period of 12 months and four 12-month option periods.
1.7 Place of Performance
The services to be performed under this contract shall be performed at the Contractor's facility.
1.8 Hours of Operation
The Contractor is responsible for providing services between the hours of 8:00 AM to 5:00 PM EST Monday thru Friday except for Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closing, or similar Government directed facility closings. Weekly hours shall not exceed a forty (40) hour work week and a typical work day will be 8 hours each day Monday through Friday. The Government reserves the right to change hours of operation or restrict contractor access. Work outside of these daily hours is prohibited without Contracting Officer approval.
Government agencies will not be available during scheduled holidays, inclement weather, weekends, and after duty hours.
The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within the contract when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.
1.9 Special Qualifications
The Contractor is responsible for ensuring all Contractor employees have the necessary qualifications to perform the services set forth in this PWS. Contractor employees must possess extensive experience in performing advanced statistical analysis and in implementing quality assurance protocols. With respect to business intelligence, an integral part of this requirement, the Contractor staff must possess extensive experience in commonly known business intelligence project architecture and report development with knowledge in database design, business intelligence reporting application, testing and generating reports.
1.10 Post Award/Kickoff Conference
The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Government intends to convene a Post Award Conference with the Contractor within ten business days after contract award. The Contracting Officer will notify the Contractor of the specific date, location, and agenda within five business days after contract award.
1.11 Status Meetings
The Contracting Officer, Contracting Officer’s Representative (COR) and other Government personnel, as appropriate may meet periodically with the Contractor to also review Contractor performance, requirement status, etc. At these meetings, the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance or progress of the requirement. The Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. Post Award Conference and subsequent meetings may be held via teleconference.
1.12 Contractor Travel
No Contractor travel is anticipated during the performance period of this contract.
1.13 Transition In
The Contractor shall, upon the Contracting Officer's written notice, furnish Transition-In services as required. As a successor, the Contractor shall have sufficient personnel on board during the sixty (60) day Transition-In period to ensure a smooth transition with the incumbent Contractor. The Contractor shall provide an orderly transition of work acceptance and accomplishment such that any impact to the program is minimized. During the Transition-In period, the Contractor shall become familiar with the requirements in order to commence full performance of services by the end of the contract Transition-In period. Transition-In is not required if the successor Contractor is the incumbent Contractor.
1.14 Transition Out
To minimize any decrease in productivity and to prevent possible negative impacts on additional services, the Contractor shall have sufficient personnel on board during the sixty (60) day Transition-Out period.
The incumbent Contractor shall ensure a smooth transition with the successor Contractor during the Transition-Out period, prior to completion of contractual performance. The incumbent Contractor shall aid the successor in the development of plans, procedures, and methods for the assumption of all on going work. The Contractor shall provide an orderly transition of work acceptance and accomplishment, such that full control by the successor Contractor is achieved by the end of the new contract Transition-In period.
2 Definitions and Acronyms
2.1 Definitions
Business/Work Days - Every official workday of the week, which are days between and including Monday to Friday. This does not include public holidays and weekends.
Calendar Day - Any day of the week.
Contractor - A supplier or vendor awarded a contract to provide specific supplies or service to the
Government. The term used in this contract refers to the prime.
Contracting Officer (CO) - A person with authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: the only individual who can legally bind the Government.
Defective Service - A service output that does not meet the standard of performance associated with the
Performance Work Statement.
Deliverable Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
Government Furnished Property (GFP) - Government-furnished property means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract.
Contracting Officer Representative (COR) - An employee of the U.S. Government appointed by the
Contracting Officer to perform contract administration activities in regard to technical issues. This individual has authority to provide technical direction to the Contractor as long as direction is within the scope of the contract, does not constitute a change and has no funding implications. This individual does
NOT have authority to change the terms and conditions of the contract.
Performance Requirements Summary (PRS) - A listing of the performance requirements under the contract that are to be evaluated by the Government on a regular basis, performance indicators for these requirements, performance standards for these requirement and surveillance methods to be used to determine if performance standards are met.
Performance Standard - The Contractor's performance level required by the Government.
Performance Work Statement (PWS) - A statement of work for performance-based acquisitions that describe the required results in clear, specific and objective terms with measurable outcomes.
Physical Security - Actions that prevent the loss or damage of Government property.
Quality Assurance (QA) - Policies and procedures adopted by the Government to ensure that supplies and services acquired under Government contracts conform to the contracts quality requirements.
Quality Assurance Surveillance Plan (QASP) - A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor's performance in meeting critical performance standards identified in the contract.
Quality Control (QC) - All necessary measures taken by the Contractor to assure that the quality of an end product of service shall meet contract requirements.
Service Contract - A contract that directly engages the time and effort of a Contractor whose primary purpose is to perform an identifiable task rather than to furnish an end item of supply.
Subcontractor - Any person , other than the prime Contractor, who offers to furnish or furnishes any supplies, material, equipment, or services of any kind under a prime contract or a subcontract entered into in connection with such prime contract, and any person who offers to furnish or furnishes general supplies to the prime contractor or a higher tier subcontractor. The Government does not have privity of contract with a subcontractor.
Work Week - Monday through Friday, unless specified otherwise.
2.2 Acronyms
AQL - Acceptable Quality Level
ARAMS - Automated Renewal and Amendment System
BAA - Business Area Analysis Study
CBT - Computer-Based Training
CCB - Change Control Board
CCMB - Configuration Change Management Board
CMMI - Capability Maturity Model Integration
CFO or OCFO - Office of the Chief Financial Officer of HUD
CFR - Code of Federal Regulations
CIO or OCIO - Office of the Chief Information Officer of HUD
CO - Contracting Officer
COR - Contracting Officer Representative
COTS - Commercial Off-the-Shelf
CPO - Office of the Chief Procurement Officer of HUD
EST - Eastern Standard Time (U.S.)
ETC - Estimate to Completion
GAO - U.S. General Accounting Office
HUD - U.S. Department of Housing and Urban Development
HUDAR - HUD Acquisition Regulation
HUD/ISG - Internet Services Group within the Telecom Processing Division
HUD Web - HUDs Intranet Web Site and related WEB pages.
IG or OIG - Inspector General (Office of)
IT - Information Technology
IV&V - Independent Validation and Verification
LOOCS - Line of Credit Control System
OCPO - Office of the Chief Procurement Officer
OIG - Office of Inspector General
OMB - Office of Management and Budget
PL - Public Law
PM - Project Manager
POC - Point of Contact
PPM - Project Planning and Management
QA - Quality Assurance
QASP - Quality Assurance Surveillance Plan
QCP - Quality Control Plan
SF - Standard Form
TBD - To be determined
U.S.C - United States Code
3 Government-Furnished Property and Services
The Contractor shall ensure accurate control and accountability of all Government-Furnished Property in accordance with the terms and conditions of this contract. The Government will furnish, at no cost to the Contractor, the GFP shown below.
3.1 Government Services
The Government will provide the Contractor access to the NASS Subsystem, Business Intelligence such as Micro-Strategy and Data Warehouse.
3.2 Facilities
The services to be performed under this contract shall be performed at the Contractor's facility.
3.3 Equipment
NA
3.4 Materials
The Government will provide copies of required materials to the Contractor in hard copy or soft copy. All materials will remain the property of the Government and will be returned to the COR upon request or at the end of the contract period.
3.5 Quality Assurance (QA)
The Government shall evaluate the Contractor's performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable quality level.
4 Contractor-Furnished Items and Services
The Contractor shall furnish, all facilities, equipment, and supplies required to perform the work under this contract that are not listed under Government-Furnished Property and Services.
4.1 Facilities
The contractor shall furnish the facilities required to perform the work under this contract that are not listed under Government-Furnished Property and Services.
4.2 Equipment
The contractor shall furnish all Equipment required to perform the work under this contract that are not listed under Government-Furnished Property and Services.
4.3 Material
The contractor shall furnish all Material required to perform the work under this contract that are not listed under Government-Furnished Property and Services.
4.4 Contractor Responsibilities
The Contractor shall only conduct business with designated Government personnel listed as points of contact (POCs). Names of authorized personnel shall be provided to the Contractor by the Government, in writing, and updated as necessary throughout the contract period. U.S. Government records, copies of original results and reports, verified original data, corrected data and corrected supporting final reports which are maintained by the Contractor remain the property of the U.S. Government. These files/results must be surrendered to the COR.
4.5 Contractor Personnel
The Contractor shall provide a Contract/Project Manager who shall be responsible for the performance of work. An alternate shall also be designated to act in the absence of the Contract/Project Manager. These Contractor personnel (main point of contact and alternate point of contact) are considered Key Personnel by the Government and shall be listed as such in accordance with HUDAR 2452.237-70, "Key Personnel.
The Contract/Project Manager and alternate shall have full authority to act on all contact matters relating to daily operations of this contract. Accordingly, at a minimum, the points of contact shall have the technical knowledge of the requirement and be in the position to actually receive assignment, guidance, and direction from the COR and CO per HUDAR 2452.237-73, "Conduct of Work and Technical Guidance" and shall be allocated enough hours to the requirement to ensure successful performance.
These points of points of contact shall each be an employee of the Contractor. An employee of a subcontractor is not acceptable for either of these positions. The Contract/Project Manager or alternate shall be available between the hours of 8:00am to 4:30pm Monday through Friday EST, except Federal Holidays or when the Government facility is closed for administrative reasons.
4.6 Identification of Contractor Employees
All Contractor/subcontractor personnel shall wear company picture identification badges as to distinguish themselves from Government employees. When conversing with Government personnel during business meetings, over the telephone, or via electronic mail, Contractor/subcontractor personnel shall identify themselves as such to avoid situations arising where sensitive topics might be better discussed solely between Government employees. Contractors/subcontractors shall identify themselves on any attendance sheet or any coordination documents they may review. Electronic mail signature blocks shall identify their company affiliation. Where practicable, Contractor/subcontractors occupying collocated space with their Government program customer shall identify their work space area with their name and company affiliation, or at a minimum, "Contractor" after name.
4.7 Quality Control
The Contractor shall establish and maintain a complete quality control program that shall ensure services are performed in accordance with this contract. The Contractor shall develop and implement procedures to identify, prevent, and ensure non reoccurrence of defective services. The Contractor's quality control program is the means by which he assures himself that his work complies with the requirements of the contract. The Contractor shall provide the associated Quality Control Plan to the Government as directed.
4.7.1 Quality Control Plan
The Contractor shall develop, maintain, enforce, and document a Quality Control Plan (QCP). The QCP shall ensure the Government receives the level of quality that is consistent with the requirements specified in this contract. The QCP shall be sufficiently detailed to provide the Contractor's methodology for identifying and recruiting qualified personnel. The QCP shall also provide the Contractor's methodology for resolving problems identified by the Government during reviews conducted in accordance with its Quality Assurance Surveillance Plan (QASP). The QCP shall also provide the Contractor's methodology for establishing an internal feedback system for support personnel, and for resolving problems identified by that feedback system. The QCP shall demonstrate and validate that the services or deliverables to be provided under the contract are completed with a level of quality that meets the minimum performance threshold established in the Government's QASP. The QCP shall address Quality Management Approach, Quality Assurance, Quality Control and Quality Standards.
5 Specific Tasks
5.1 TASK 1 - NASS BUSINESS REQUIREMENTS DOCUMENT (BRD), REQUIREMENTS MATRIX,
AND UPDATES
The Contractor shall perform research, analysis, and testing of various approaches to be used for assessing the performance and compliance requirements of applicable HUD program constituency, i.e., public housing agencies. The Contractor shall also provide requirements analysis, design input and testing in support of the design and implementation of the NASS subsystem and operating processes. For the NASS business area, the contractor shall support continued development, operation, updating and/or enhancement of the existing subsystem and operating processes. For both new and existing projects, the Contractor shall assist the NASS Team staff in supporting internal and external outreach, customer service and training needs, provide workload analyses and evaluations, as directed by the COR, to monitor, evaluate PHAS indicators and PHAS scores to ensure requirements are accurately implemented, to provide new approaches to assessment of PHA scores within the PHAS program, to record and provide input into the NASS Quality Assurance Program, and to record and provide system enhancements and to capture warranted/requested changes of the NASS team to REAC system functionality.
The Contractor shall conduct research, analysis and data modeling to develop business processes, performance indicators, and scoring/assessment methodologies that shall further identify program risks related to the integrated assessment system. The Contractor shall research existing PIH-REAC program requirements, assessment processes, and industry best practices, and recommend performance indicators for use in assigned PIH-REAC assessment systems, as well as to provide recommendations on the program improvement to support quality assurance, NASS Quality Assurance Program, and PHAS
Indicator Improvement (NASS lab) for the purpose of releasing PHAS scores that are accurate, valid and reliable. The Contractor shall continuously review and refine the PHAS assessment system, specifically
PHAS indicators, to ensure the proper measures are in use, are accurate, and working consistently. The results of these efforts will produce evaluations/reports/analyses with recommendation for improving
PHAS program performance. The intended outcome is a report on indicator research, as well as recommendations. The NASS quality assurance teams primary responsibility is the distribution of accurate, valid and reliable PHAS scores to the PHAs, PIH and the public.
5.2.1 Based on the above, the Contractor shall develop an Indicator Research Report that provides: (1) analyses and evaluations to monitor/evaluate PHAS indicators and PHAS indicator scores to ensure requirements are accurately implemented; (2) new approaches to assessment of PHA scores within the
PHAS program including basis for recommended PIH-REAC indicators and assessment processes; (3) input into the NASS Quality Assurance Program, to record the status of system enhancements and to capture warranted/requested changes by the NASS team to REAC system functionality utilizing the
Master Enhancement List, and (4) recommendations for improving PHAS program performance including risks.
5.2.2 The Contractor shall provide support to NASS IT to enable NASS IT staff to conduct system compatibility and system enhancements testing, to include: (1) User Acceptance Testing (UAT) for upcoming test cycle(s) of major/emergency system releases, and (2) enhancements to HUDs systems and the production of a Master Enhancement List. The test cycle(s) schedule(s) are established by DCG and will be provided to the Contractor by the COR as soon as it becomes available. The Contractor shall write the test scripts for each UAT. The UAT scripts must include each step of each test input, specific action to be performed and expected results (with reference back to the BRD for each step) so that any designated government staff can perform the UAT by following the test scripts. The COR will provide a sample of a UAT test script to the Contractor. At the conclusion of each test cycle, system compatibility or system enhancement testing, the Contractor shall provide a summary of the test result findings, system compatibility or system enhancement testing.
Performance Standards
a) Standard: Documents are submitted in accordance with the deliverable due date.
AQL: Documents submitted not later than 2 business days past the stated due date.
Deliverables
A001 Draft Requirements Matrix Document
A002 Final Requirements Matrix Document
A003 Draft Business Requirements Document (BRD) for Major System Release
A004 Final Business Requirements Document (BRD) For Major System Release
A005 Updates to the BRD's
5.2 TASK 2 - ASSESSMENT LABORATORY AND TESTING ANALYSIS
The Contractor shall perform research, analysis, and testing of various approaches to be used for assessing the performance and compliance requirements of applicable HUD program constituency, i.e., public housing agencies. The Contractor shall also provide requirements analysis, design input and testing in support of the design and implementation of the NASS subsystem and operating processes. For the NASS business area, the contractor shall support continued development, operation, updating and/or enhancement of the existing subsystem and operating processes. For both new and existing projects, the
Contractor shall assist the NASS Team staff in supporting internal and external outreach, customer service and training needs, provide workload analyses and evaluations, as directed by the COR, to monitor, evaluate PHAS indicators and PHAS scores to ensure requirements are accurately implemented, to provide new approaches to assessment of PHA scores within the PHAS program, to record and provide input into the NASS Quality Assurance Program, and to record and provide system enhancements and to capture warranted/requested changes of the NASS team to REAC system functionality. The Contractor shall conduct research, analysis and data modeling to develop business processes, performance indicators, and scoring/assessment methodologies that shall further identify program risks related to the integrated assessment system. The Contractor shall research existing PIH-
REAC program requirements, assessment processes, and industry best practices, and recommend performance indicators for use in assigned PIH-REAC assessment systems, as well as to provide recommendations on the program improvement to support quality assurance, NASS Quality Assurance
Program, and PHAS Indicator Improvement (NASS lab) for the purpose of releasing PHAS scores that are accurate, valid and reliable. The Contractor shall continuously review and refine the PHAS assessment system, specifically PHAS indicators, to ensure the proper measures are in use, are accurate, and working consistently. The results of these efforts will produce evaluations/reports/analyses with recommendation for improving PHAS program performance. The intended outcome is a report on indicator research, as well as recommendations. The NASS quality assurance team’s primary responsibility is the distribution of accurate, valid and reliable PHAS scores to the PHAs, PIH and the public.
Performance Standards
a) Standard: Documents are submitted in accordance with the deliverable due date.
AQL: Documents submitted not later than 2 business days past the stated due date.
Deliverables
A006 Annual Indicator Research Report
A007 Draft User Acceptance Testing (UAT) scripts for Major Release 5.2.2
A008 Final User Acceptance Testing (UAT) scripts 5.2.2
A009 User Acceptance Test (UAT) summary results 5.2.2
A010 Production and maintenance of the Master Enhancement List 5.2.2
5.3 TASK 3 - RISK ANALYSIS AND QUALITY ASSURANCE PROCESS MONITORING,
PETITIONS,APPEALS, WAIVERS AND HOUSING CHOICE VOUCHER PROGRAM (HCVP)
PRODUCTION AND QUALITY ASSURANCE (QA) SUPPORT
5.3.1 The Contractor shall provide quality assurance support and independent review in the processing and managing of PHAS appeals, petitions, waivers and HCVP (including Section 8 only). The Share Point site is used for tracking the status of PHAS appeals, petitions, waivers and HCVP, including dissemination to the appropriate PIH-REAC subsystems. The Contractor shall review the PIH-REAC appeals, petitions, waivers and HCVP in the Share Point site to ensure that the information maintained is current and shall provide recommendations for enhancing the appeals, petitions, waivers and HCVP process. The reviews shall cover all appeals, petitions, waivers, and HCVP for testing, to determine whether or not the established operating procedures were followed and processed timely. The Contractor shall issue the QA Findings, Issues, Recommendations report that details findings, issues and provides recommendations for improving the appeal, petition, waiver and HCVP process.
5.3.2 NASS Quality Assurance (QA) Plan - The Contractor shall perform analysis and evaluation of the existing NASS sub-system QA module and quality assurance program for development of an enhanced
QA program that documents new processes and procedures to ensure compliance with quality assurance plans. The Contractor shall corroborate with the other REAC subsystems for the purpose of updating, on a semi-annual basis, the NASS QA Plan. The QA program shall encompass NASS QA plan with input from the other subsystems and their respective QA plans. The overall program should review internal controls, business processes, REAC sub-system/component performance measures, and track sub-system/component compliance.
5.3.3 PHAS Share Point Software Maintenance - The Contractor shall maintain the existing NASS Share
Point software system for PHAS and all of the related subsystems for exchange of information between the PHAS subsystems, including inter-tracking or inter-actions between the PHAS subsystems, enhancing, maintaining and retrieving appeals, petition, waivers, HCVP, FYE changes, PHA consolidations, MAL, and other common PHAS documents/information, and generating reports as needed. The Contractor shall maintain current PHAS related information in the Share Point system.
Performance Standards
a) Standard: Reports are submitted in accordance with the deliverable due date.
AQL: Reports submitted no later than 2 business days past the stated due date.
Deliverables
A011 Quality Assurance Findings, Issues & Recommendations Report 5.3.1
A012 Draft of NASS QA Plan Update 5.3.2
A013 Final NASS QA Plan Update 5.3.2
5.4 TASK 4 - MANAGEMENT REPORTING CAPABILITIES, ANNUAL REPORT
5.4.1 Periodically, NASS is requested and required to provide ad-hoc reports for Congress, industry groups, Office of Inspector General, PIH, HUD Field Office, etc. Upon receipt of the request, the COR will submit a written request to the Contractor to prepare and produce the desired report(s). To produce the requested report(s), the Contractor shall conduct data analysis utilizing data base tools, REACs secure system, a business intelligence tool, the Data Warehouse, and the Reporting Server. The Contractor shall conduct quality control tests on any reports produced and pulled from the Data Warehouse and Reporting Server to ensure that the data is accurate and correct prior to delivery to the COR. Depending on the type of report, the reports may be produced in Word, Excel, Microsoft Access or Microsoft Power Point.
Documentation must include collection methodology, users guide, quality control steps performed, and results attained.
5.4.2 The Contractor shall perform research and analysis and conduct quality control in the production of the Annual Report to include the tracking and monitoring of progress made towards achieving NASS
Management Performance goals, HCVP reports, and other reports.
Performance Standards
a) Standard: Management reports and the Annual report are completed and submitted within the agreed upon timeframe.
AQL: Management reports and the Annual report are submitted no later than 2 business days past the stated due date.
Deliverables
A014 Draft of Annual Report 5.4.2
A015 Final Draft of Annual Report 5.4.2
A016 Management Ad-Hoc Reports 5.4.1
A017 Ad-Hoc (Small) 5.4.1
A018 Ad-Hoc (Medium) 5.4.1
A019 Ad-Hoc (Large)
5.5 TASK 5 - IDENTIFICATION AND RECOMMENDATIONS ON UPDATES AND ENHANCEMENTS
TO THE SECURE SYSTEM, MICROSTRATEGY ANALYSIS AND DATA WAREHOUSE REPORTING
AND ANALYTICAL TOOL
5.5.1 Upon written request from the COR, the Contractor shall provide updates and enhancements, specifically, Micro-Strategy business intelligence dashboards and reports to support PIH business needs.
This task should support the creation of new dashboards/reports and the maintenance of existing dashboards/reports. The contractor should have expertise with the Micro-Strategy business intelligence tools as well as other comparable tools for the design, development and transfer of information,…
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