SOLICITATION, OFFER, AND AWARD

1. Caption

Department of Corrections Supplemental Guard Services

Page of Pages

1 65

2. Contract Number 3. Solicitation Number

4. Type of Solicitation Sealed Bid (IFB) Sealed Proposals (RFP) Sole Source Emergency Request for Quote (RFQ)

5. Date Issued

6. Type of Market

Open Market Set Aside- SBE Registered

Vendors Open Market with Set-Aside

CBE Designated Category –

7. Issued By: 8. Address Offer to:

Office of Contracting and Procurement 441 4th St NW, Suite 340N Washington, DC 20001 Submission shall be made via Ariba E-Sourcing

NOTE: In sealed proposal solicitations “offer” or “offeror” means “bid or “bidder”

SOLICITATION

9. Offers for furnishing the supplies or services in the Schedule must be submitted in electronic format via email. Paper copies are not required.

2:00PM September 9, 2026 (Hour) (Date)

CAUTION: Late submission, Modifications and Withdrawals: See 27 DCMR chapters 15 & 16 as applicable. All offers are subject to all terms & conditions contained in solicitation.

10. For Information Contact

A. Name B. Telephone C. E-mail Address

Eric Gordon (Area Code) (Number) (Ext)

11. Table of Contents

(X) Section Description Page No. (X) Section Description Page No.

PART I – THE SCHEDULE PART II – CONTRACT CLAUSES

X A Solicitation, Offer, and Award 1 X I Contract Clauses 40

X B Contract Type, Suppliers or Service and Price/Cost 2 PART III – LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

X C Specifications/Work Statement 10 X J Attachments 57 X D Packaging and Marking 25 PART IV – REPRESENTATIONS AND INSTRUCTIONS X E Inspection and Acceptance 26

X

K Representations, Certifications and Other Statements of Bidders

58 X F Period of Performance and Deliverables 27

X G Contract Administration 29 X L Instructions, Conditions and Notices to Bidders

X H Special Contract Requirements 34 X M Evaluation Factors 64

OFFER - MUST BE FULLY COMPLETED BY OFFEROR/BIDDER

12. In conjunction with the above, the undersigned agrees, if this offer is accepted within 180 calendar days from the receipt of offers specified above, to furnish any or all items upon which prices are offered at the price set opposite each item, delivered at the designated point(s), within the time specified herein.

13. Discount for Prompt Payment

10 Calendar days % 20 Calendar days

30 Calendar days % Calendar days %

14. Acknowledgement of Amendments (The offeror acknowledges receipt of amendments to the SOLICITATION):

Amendment Number Date Amendment Number

Date

15A. Name and Address of Offeror 16. Name and Title of Person Authorized to Sign Offer/Contract

15B. Telephone 15 C. Check if remittance address is different from above – Refer to section G

17. Signature 18. Award Date (Area Code) (Number) (Ext)

AWARD (TO BE COMPLETED BY GOVERNMENT)

19. Accepted as to Items Numbered 20. Amount 21. Accounting and Appropriation

2. Name of Contracting Officer (Type or Print)

23. Signature of Contracting Officer (district of Columbia) 24. Award Date

DOC842821

SECTION B: CONTRACT TYPE, SUPPLIES OR SERVICES, AND PRICE/COST

B.1 The District of Columbia Office of Contracting and Procurement, on behalf of the Department of

Corrections (DOC) (the “District”), is seeking a Contractor to provide security and inspection services for the Ready Center, Central Detention Facility (CDF) and Correctional Treatment Facility (CTF) staff entrances and loading docks.

B.2 The District contemplates an award of a requirements-type contract with firm fixed hourly rates.

B.3 AGGREGATE GROUP OR INDIVIDUAL ITEM

Award, if made, will be to a single bidder in the aggregate for those groups of items indicated by “Aggregate Award Group” herein. Bidder must quote unit prices on each item within each group to receive consideration. Award, if made, on all other items will be on an individual item basis.

B.4 PRICE SCHEDULE – REQUIREMENTS

B.4.1 BASE YEAR

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

Estimated Hours

Hourly Rate Total Estimated

Price

0001 Security Officer Services CDF (2300-0730) (3 FTEs) 7-days a week

8,760

0002 Security Officer Services CDF (0700-1530) (4 FTEs)- 7 days a week

26,280

0003 Security Officer Services CDF (1500-2330) (4FTEs) 7 – days a week

11,680

0004 Security Officer Services CTF (2300-0730) (3 FTEs) 7-days a week

8,760

0005 Security Officer Services CTF (0700-1530) (4 FTEs)- 7 days a week

4,380

0006 Security Officer Services CTF (1500-2330) (4FTEs) 7 days a week

11,648

0007 Security Officer Services CDF Loading Dock (0600-1430) Monday - Friday

2,080

The minimum pay to a Security Officer shall be the DC Living Wage (See attachments J.3 and J.4) or the applicable union rate, whichever is greater

B.4.2 OPTION YEAR ONE

Item No.

(CLIN)

Item Description as specified in Section C.17.1

0008 Security Officer Services CTF Loading Dock (0600-1430) Monday - Friday

2,080

0009 Security Officer Services Ready Center Loading Dock (0800-2000) Monday - Friday

3,120

0010 Site Supervisor CDF, CTF and Ready Center

(1 FTE)

7 days a week, flexible shifts

2,080

0011 Assistant Site Supervisor CDF, CTF and Ready Center (2 FTEs) 7 days a week, flexible shifts

2,080

Grand Total for B.4.1 Base Year

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

1001 Security Officer Services CDF (2300-0730) (3 FTEs) 7-days a week

8,760

1002 Security Officer Services CDF (0700-1530) (4 FTEs)- 7 days a week

26,280

1003 Security Officer Services CDF (1500-2330) (4FTEs) 7 – days a week

11,680

1004 Security Officer Services CTF (2300-0730) (3 FTEs) 7-days a week

8,760

1005 Security Officer Services CTF (0700-1530) (4 FTEs)- 7 days a week

4,380

1006 Security Officer Services CTF 11,648

The minimum pay to a Security Officer shall be the DC Living Wage (See attachments J.3 and J.4) or the applicable union rate, whichever is greater.

B.4.3 OPTION YEAR TWO

Item No.

(CLIN)

Item Description as specified in Section C.17.1

(1500-2330) (4FTEs) 7 days a week

1007 Security Officer Services CDF Loading Dock (0600-1430) Monday - Friday

2,080

1008 Security Officer Services CTF Loading Dock (0600-1430) Monday - Friday

2,080

1009 Security Officer Services Ready Center Loading Dock (0800-2000) Monday - Friday

3,120

1010 Site Supervisor CDF, CTF and Ready Center

(1 FTE)

7 days a week, flexible shifts

2,080

1011 Assistant Site Supervisor CDF, CTF and Ready Center (2 FTEs) 7 days a week, flexible shifts

2,080

Grand Total for B.4.2 Option Year One

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

2001 Security Officer Services CDF (2300-0730) (3 FTEs) 7-days a week

8,760

2002 Security Officer Services CDF (0700-1530) (4 FTEs)- 7 days a week

26,280

2003 Security Officer Services CDF (1500-2330) (4FTEs) 7 – days a week

11,680

2004 Security Officer Services CTF (2300-0730) (3 FTEs) 7-days a week

8,760

The minimum pay to a Security Officer shall be the DC Living Wage (See attachments J.3 and J.4) or the

B.4.4 OPTION YEAR THREE

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

2005 Security Officer Services CTF (0700-1530) (4 FTEs)- 7 days a week

4,380

2006 Security Officer Services CTF (1500-2330) (4FTEs) 7 days a week

11,648

2007 Security Officer Services CDF Loading Dock (0600-1430) Monday - Friday

2,080

2008 Security Officer Services CTF Loading Dock (0600-1430) Monday - Friday

2,080

2009 Security Officer Services Ready Center Loading Dock (0800-2000) Monday - Friday

3,120

2010 Site Supervisor CDF, CTF and Ready Center

(1 FTE)

7 days a week, flexible shifts

2,080

2011 Assistant Site Supervisor CDF, CTF and Ready Center (2 FTEs) 7 days a week, flexible shifts

2,080

Grand Total for B.4.3 Option Year Two

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

3001 Security Officer Services CDF (2300-0730) (3 FTEs) 7 days a week

8,760

3002 Security Officer Services CDF (0700-1530) (4 FTEs) 7 days a week

26,280

3003 Security Officer Services CDF (1500-2330) (4FTEs) 7 – days a

11,680

The minimum pay to a Security Officer shall be the DC Living Wage (See attachments J.3 and J.4) or the

B.4.5 OPTION YEAR FOUR

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

3004 Security Officer Services CTF (2300-0730) (3 FTEs) 7-days a week

8,760

3005 Security Officer Services CTF (0700-1530) (4 FTEs) 7 days a week

4,380

3006 Security Officer Services CTF (1500-2330) (4FTEs) 7 days a week

11,648

3007 Security Officer Services CDF Loading Dock (0600-1430) Monday - Friday

2,080

3008 Security Officer Services CTF Loading Dock (0600-1430) Monday - Friday

2,080

3009 Security Officer Services Ready Center Loading Dock (0800-2000) Monday - Friday

3,120

3010 Site Supervisor CDF, CTF and Ready Center

(1 FTE)

7 days a week, flexible shifts

2,080

3011 Assistant Site Supervisor CDF, CTF and Ready Center (2 FTEs) 7 days a week, flexible shifts

2,080

Grand Total for B.4.4 Option Year Three

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

0001 Security Officer Services CDF (2300-0730) (3 FTEs) 7-days a week

8,760

0002 Security Officer Services CDF (0700-1530) (4 FTEs)-7 days a

26,280

The minimum pay to a Security Officer shall be the DC Living Wage (See attachments J.3 and J.4) or the

B.4.5 SUMMARY

PERIOD OF PERFORAMANCE TOTAL

B.4.1 BASE YEAR

B.4.2 OPTION YEAR ONE

B.4.3 OPTION YEAR TWO

B.4.4 OPTION YEAR THREE

B.4.5 OPTION YEAR FOUR

Contract Line Item No.

(CLIN)

Item Description as specified in Section C.17.1

0003 Security Officer Services CDF (1500-2330) (4FTEs) 7 – days a week

11,680

0004 Security Officer Services CTF (2300-0730) (3 FTEs) 7-days a week

8,760

0005 Security Officer Services CTF (0700-1530) (4 FTEs)- 7 days a week

4,380

0006 Security Officer Services CTF (1500-2330) (4FTEs) 7 days a week

11,648

0007 Security Officer Services CDF Loading Dock (0600-1430) Monday - Friday

2,080

0008 Security Officer Services CTF Loading Dock (0600-1430) Monday - Friday

2,080

0009 Security Officer Services Ready Center Loading Dock (0800-2000) Monday - Friday

3,120

0010 Site Supervisor CDF, CTF and Ready Center

(1 FTE)

7 days a week, flexible shifts

2,080

0011 Assistant Site Supervisor CDF, CTF and Ready Center (2 FTEs) 7 days a week, flexible shifts

2,080

Grand Total for B.4.5 Option Year Four

GRAND TOTAL NOT-TO-EXCEED

B.5 A bidder responding to this solicitation that is required to subcontract shall be required to submit with its bid, any subcontracting plan required by law. Bids responding to this IFB shall be deemed nonresponsive and shall be rejected if the bidder fails to submit a subcontracting plan that is required by law.

B.6 DESIGNATION OF SOLICITATION FOR THE SMALL BUSINESS SET-ASIDE

MARKET ONLY

This IFB is designated only for certified small business enterprise (SBE) bidders under the provisions of the “Small and Certified Business Enterprise Development and Assistance Act of 2014”, D.C. Official Code § 2-218.01 et seq., as amended.

An SBE must be certified as small in the procurement category of NIGP Code 9904604 - Security Officer Services, Building in order to be eligible to submit a bid in response to this solicitation.

B.7 NONPROFIT FAIR COMPENSATION ACT OF 2020, D.C. Code § 2-222.01 et seq.

B.7.1 Nonprofit organizations, as defined in the Act, shall include in their rates the indirect costs incurred in provision of goods or performance of services under this contract pursuant to the nonprofit organization's unexpired Negotiated Indirect Cost Rate Agreement (NICRA). If a nonprofit organization does not have an unexpired NICRA, the nonprofit organization may elect to instead include in its rates its indirect costs:

(1) As calculated using a de minimis rate of 10% of all direct costs under this contract;

(2) By negotiating a new percentage indirect cost rate with the awarding agency;

(3) As calculated with the same percentage indirect cost rate as the nonprofit organization negotiated with any District agency within the past 2 years; however, a nonprofit organization may request to renegotiate indirect costs rates in accordance with B.7.2; or

(4) As calculated with a percentage rate and base amount, determined by a certified public accountant, as defined in the Act, using the nonprofit organization's audited financial statements from the immediately preceding fiscal year, pursuant to the OMB Uniform Guidance, and certified in writing by the certified public accountant.

B.7.2 If this contract is funded by a federal agency, indirect costs shall be consistent with the requirements for pass-through entities in 2 C.F.R. § 200.331, or any successor regulations.

B.7.3 The Contractor shall pay its subcontractors which are nonprofit organizations the same indirect cost rates as the nonprofit organization subcontractors would have received as a prime contractor

B.8 STATE AND MUNICIPAL AGENCY RIDER CLAUSE.

A. If authorized by the Contractor, the contract may be extended to any public corporation or public agency of any state, county, city, town, or municipality within the United States or its territories (“Participating Agency”) to purchase at contract prices in accordance with contract terms.

B. Any Participating Agency utilizing this contract will place its own order(s) with the

Contractor. There shall be no obligation on the part of any Participating Agency to utilize the contract.

C. It is the Contractor’s responsibility to notify any Participating Agency of the availability of the

D. Each Participating Agency has the option of executing a separate contract with the Contractor. Contracts entered into with a state or municipal agency may contain general terms and conditions unique to that jurisdiction including, by way of illustration and not limitation, clauses covering minority participation, non-discrimination, indemnification, naming the jurisdiction as an additional insured under any required Comprehensive General Liability policies, and venue. If, when preparing such a contract, the general terms and conditions of a Participating Agency are unacceptable to the Contractor, the Contractor may withdraw its extension of the award to that Participating Agency.

E. The District shall not be held liable for any costs or damages incurred by a Participating Agency as a result of any award extended to that Participating Agency by the Contractor.

INTENTIONALLY LEFT BLANK

SECTION C: SPECIFICATIONS/WORK STATEMENT

C.1 SCOPE:

District of Columbia Office of Contracting and Procurement, on behalf of the Department of Corrections (DOC) (the “District”) is seeking a Contractor to provide security and inspection services to its staff entrances and loading docks for the Central Detention Facility (CDF) and Correctional Treatment Facility (CTF), and the Ready Center.

C.2 APPLICABLE DOCUMENTS

Item No.

Document Type

Title Date

1 DOC

Policy and Procedure

EMPLOYEE CODE OF ETHICS AND

CONDUCT 3300.1F

October 15, 2020

2 DOC

Policy and Procedure

CUSTOMER SERVICE 1220.1E May 11, 2016

3 OPM.GOV Fair Labor Standards Act https://www.dol.gov/agencies/whd/flsa

May 25, 2022

4 DOC

Policy and Procedure

ENTRANCE AND EXIT PROCEDURES

5020.1

October 31, 2024

C.3 DEFINITIONS

OCP Office of Contracts and Procurements

DOC Department of Corrections

CDF Central Detention Facility

CTF Correctional Treatment Facility

MPD Metropolitan Police Department

CA Contract Administrator

CO Contracting Officer

ID Identification https://www.dol.gov/agencies/whd/flsa

HIPAA Health Insurance Portability and Accountability

Fair Labor Standards (FLSA) Act is established to protect the rights of American workers from unfair employment practices. It establishes a minimum wage, overtime pay, recordkeeping and child labor standards for full-time and part-time workers in the private sector and government (federal, state and local

Filled Post is when a request for security services is provided during the hours and dates requested in accordance with the contract requirements.

Incident Report is a written report, prepared by Security Officer documenting all incidents occurring at their respective post.

Open Post is when a request for security services is not provided during the hours and dates requested in accordance with the contract requirements.

Post Orders are DOC’s written documents that describe the security functions to be performed at each post on each shift at each facility.

Security Officers (SO), also known as Guard 1, shall be licensed in the District of Columbia.

Employees in this category do not carry a firearm nor do they have authority to detain, arrest, or engage in physical contact with individuals. SOs perform a variety of duties in the prevention of contraband entering the facility. Duties shall include, but are not limited to, serving at a fixed post, scanning and searching entrants and packages into the facility, assisting with emergencies in and around the post, and assisting visitors by answering questions and giving directions.

Under the direction of a Supervisor, the SO is required to prepare written reports of all security-related activities, incidents or observations and to perform other duties as assigned. The Security Officer position in this contract is the same as the Guard 1position in labor determinations by the Department of Labor.

Site Supervisor shall be present daily at each site. The supervisor and assistant supervisor shall be flexible and rotate sites and shifts to ensure coverage. Each shift shall be visited at least two times a week. Supervisors are responsible for: the daily operation of the posts, ensuring staff are on-site and performing all duties as assigned, assisting the SOs as needed, addressing any concerns that may arise, ensuring documentation is complete, and coordinating with the DOC

CA.

Temporary Assigned Staff (TAS) are employees that meet the requirements of the SOs, but are not typically assigned to the DC DOC.

C.4 BACKGROUND

The District of Columbia Department of Corrections (DC DOC) provides public safety by ensuring the safe, secure, and humane confinement of pretrial male and female misdemeanant detainees, sentenced misdemeanants and felons pending transfer to federal institutions. The DC DOC is a major component of the District's public safety cluster. The management and operation of the District's correctional system foster community and business confidence and security. The DC

DOC is guided by principles of a professional and orderly custodial environment that provides for the basic needs and personal care and safety of inmates.

The DOC operates the Central Detention Facility (CDF) and Correctional Treatment Facility (CTF) which can house up to 3,000 residents while supporting over 1,000 correctional officers, case managers, administrators, contractors, maintenance staff, teachers, lawyers, inspectors, politicos, and other members of the public. Access to this secure building is important to keep operations running efficiently while providing necessary access to counsel, but security is a key component to running a successful facility.

C.5 GENERAL REQUIREMENTS

C.5.1 The Contractor shall coordinate with the Contract Administrator (CA) to ensure all Security

Officers are trained to implement the policies and procedures specifically related to staff and public entrance and loading docks at the DOC.

C.5.2 The District reserves the right to provide the Contractor with one day advance notice if the hours, days and/or sites change. The security services described herein will serve DOC’s CDF and CTF staff entrances, loading docks and Ready Center.

C.5.3 The Contractor shall provide trained labor, management/supervision, training and supplies necessary to inspect and facilitate a secure entry and exit for all staff and public at the designated entrances.

C.5.4 The DOC will assign a CA to monitor the Contractor’s performance. The CA or designated point of contact at each location will provide facility specific post orders to the Contractor upon initial assignment of its employees and whenever amended. In addition to the security services called for under the terms of this document, post orders shall be used by Security Officers as the required procedures to address specific security concerns at the facilities. The CA in coordination with the Contractor may modify, amend, or revise the post orders to change shift duties, start and stop times, and post locations provided the change is within the contract scope and has no impact on the contract price. Such changes shall not require modification of the

C.5.5 The Contractor shall prevent and report safety and security risks, damage, violations, pilferage, removal, misuse, theft, or any other improper or unlawful threats to, or disposition of, District or personal property, to the CA.

C.5.6 The Contractor shall discover and forbid entry to persons attempting to gain unauthorized access to the facility.

C.5.7 The Contractor shall discover, confiscate, and/or reject entry to items deemed to be non-permissible, contraband, or unauthorized to the individual to carry with him/her/them inside of the facility.

C.5.8 The Contractor shall control entry and egress access by screening persons and packages coming into the CDF and CTF to ensure that no unauthorized or illegal property is brought into or removed from the location.

C.5.9 The Contractor shall report immediately to the CA, or the DOC Staff Entrance Officer, all potentially hazardous conditions and items in need of repair, such as inoperative lights, locks, filters, security hardware, broken/slippery surfaces, blocked emergency routes or exits. If any of the potential issues mentioned above occur at the Ready Center, the security officer shall contact the Ready Center Program Manager and the CA.

C.5.11 The Contractor shall aid, as directed by the CA, in any other emergency incident or situation.

C.5.12 STAFFING AND POST ASSIGNMENTS

C.5.12.1 The Contractor will assign qualified Security Officers to manage the contract and supervise Security Officers in order to ensure the provision of high-quality services.

C.5.12.2 The Contractor shall provide Security Officers to cover fixed posts in accordance with post orders at each facility.

C.5.12.3 The Contractor shall provide Security Officers to cover all posts and duty hours as outlined in C.5.12 and post orders. Any post duty hours, or portions thereof not covered, will be deemed an open post.

C.5.12.4 The Contractor will notify the CA, at a minimum of 45 minutes prior to required post coverage, when a post cannot be covered. Failure to provide proper notification and staff at a post shall result in the post being deemed open.

C.5.12.5 No Security Officer shall provide more than sixteen (16) hours of service on one (1) or more posts in a twenty-four (24) hour period unless the work periods are separated by an eight (8) hour non-duty period. This limitation may be waived by the CA in situations deemed to constitute an emergency (i.e.: severe weather, civil disturbance, or other unusual events). The Contractor shall obtain written confirmation of a waiver from the CA, within an hour of the request, for each instance.

C.5.12.6 The Contractor shall provide the Security Officers with the required amount of break time as stipulated by the Fair Labor Standards Act (FLSA). Relief can be coordinated between the officers on-duty if all members report for their tour. If not, all members report for their tour, a relief officer shall be made present so that coverage can be ensured.

C.5.12.7 The Contractor shall ensure post orders, policies and procedures are adhered to at all times.

While assigned to a post, the duties of the security guards shall include, but are not limited to, serving at a fixed post, screening persons, packages, and other items both electronically and physically, if necessary, and helping visitors by answering questions and providing directions and taking appropriate action to ensure the safety and security of the CDF and CTF. The Contractor shall ensure proper sanitizing of all security equipment, and storage bins utilized for entrants to place their personal items. The Contractor shall ensure its Security Officers maintain a safe and clean work environment. The Contractor shall maintain their work space in a clean, orderly, and professional manner. The contractor shall obtain written confirmation of permission from the CA for all deviations from the post orders, policies, and procedures.

C.5.12.8 All of the Contractor’s Security Officers shall report for duty on time, in full uniform, with ID properly displayed on their uniform. Any Security Officer violating this section shall be removed from its post until such time as the Security Officer follows the terms of this clause, the Contractor shall immediately provide post coverage upon removal of any Security Officer.

C.5.12.9 The Contractor shall ensure that Security Officers properly record activities in the staff entrance logbook located at each post. Logged entries shall include, but are not limited to, name, arrival on duty, and departure times, and date and time observing any serious contraband, criminal offense, accidents, injuries, altercations, damage to property, complaints, or unusual incidents.

These activities shall be logged/recorded and made available for the CA or his/her designee’s review at any time requested.

C.5.12.10 The Contractor’s Security Officer posted at the Ready Center shall contact 911 in the event any incident threatens the safety and security of the facility. The Contractor shall also notify the Ready Center Program Manager and the CA. All incidents shall be documented and transmitted in accordance with instructions and provided to the CA immediately, but not more than two (2) hours following events.

C.5.12.11 The Contractors’ Security Officers shall submit all incident reports to the CA before the end of the Security Officer’s tour of duty.

C.5.12.12 The Contractor shall ensure that all serious incidents are documented with written incident reports and are reviewed by the CA. These reports are to be written clearly, accurately, and delivered electronically or by hand. Any report returned for corrections, changes, or signatures must be resubmitted by close of business the same day. The contractor shall obtain soft or hard copy confirmation from the CA or CA designated person(s) that the report has been received by DC DOC.

C.5.12.13 If it is determined by the CA that a Contractor’s Security Officer assigned to a post does not meet the requirements, as outlined in this contract, post orders, policies and procedures, or if the post is otherwise not covered or vacant, the post will be considered open. The CA will issue a written notification to the Contractor.

C.5.12.14 The Contractor shall coordinate tour relief between security officers on duty. If Contractors’ staff does not report for duty, the Contractor shall ensure a relief security officer covers the post.

C.5.12.15 The Contractor shall ensure that relief security officers cover other Security Officers at their assigned posts for breaks. Each Security Officer shall receive a break of one half-hour for an eight

(8) hour shift, and one (1) hour for any single shift over eight (8) hours. The relief security officer shall have the same qualifications as the security officer being temporarily replaced and shall take full and complete charge of the duties from the security officer that is being relieved, including all post orders, entrance log, and any equipment maintained at the post.

C.5.12.16 The Contractors Security Officers shall not bring onto or depart from DOC property with weapons or ammunition.

C.5.12.17 The Contractor is responsible for ensuring that all security personnel meet the following criteria:

1. Possession of at least a high school diploma or GED.

2. Licensed with the company as a Security Officer

3. A work history that includes relevant experience, equipping them with the necessary knowledge, skills, and abilities to effectively carry out their responsibilities.

4. Capability to adhere to both written and verbal instructions.

5. Ability to operate with minimal supervision.

6. Consistency in following directives.

7. Proficiency in engaging with the public in oral communication.

8. Competence in reading, comprehending, and applying printed regulations, detailed orders, instructions, and training resources.

9. Skill in writing clear, concise, accurate, and thorough reports in English.

10. Capacity to maintain composure and self-discipline under pressure.

11. Knowledge and expertise in operating, monitoring, and responding to x-ray machines, body scanners, walk-through and handheld metal detectors, as well as egress alarm systems.

12. Proficiency with the aforementioned equipment (C.5.12.17.) to identify contraband items such as drugs, weapons, or any unauthorized illegal or hazardous devices concealed on individuals or within containers like bags or cases carried by persons entering the assigned facility.

C.5.12.18 DOC reserves the right to perform a background check on individuals before they can be detailed to the facilities.

C.5.12.19 The Contractor shall ensure that all Security Officers assigned to the contract are capable of fulfilling all duties as outlined in this contract. The work under this contract requires frequent standing and sitting, and the ability to lift at least 20 pounds. Evidence of physical fitness shall be determined by passing a physical examination.

C.5.12.20 The Contractor shall ensure that its Security Officers have passed a Tuberculosis (TB) test within the previous six (6) months administered by a licensed physician. Additionally, an annual test will be required for continued ability to serve on this contract.

C.5.12.21 No individual assigned to this contract shall have been convicted of any offense that would cause the revocation or non-renewal of the individual’s SO license. The Contractor shall immediately and permanently remove any such individual from the contract and notify the CA. In addition, the Contractor and employee must immediately notify the CA of any arrests.

Failure to comply may be cause for the exercise of contract remedies, including termination of the contract.

C.5.12.22 DOC reserves the right to conduct pre-employment drug screens. The Contractors’ security officers shall undergo a pre-employment drug screening and random drug-screening for the duration of the contract for all Security Officers. The Contractor shall maintain the results in the Security Officers’ personnel file in accordance with the requirements of the Health Insurance Portability and Accountability Act (HIPAA). Security Officers may be disqualified from working in DOC facilities based on the presence of marijuana in test results, even if they possess a medical card authorizing the use of medical marijuana.

C.5.12.23 If the CA or a DOC supervisor suspects a Security Officer of intoxication or under the influence of drugs/alcohol/chemicals, DOC reserves the right to ask the Security Officers to participate in an immediate drug test with our on-call drug testing contractor. Refusal to participate in the test is an immediate dismissal from the post and contract. The Contractor will be notified of the testing, participation of the individual, and the need to send a replacement within two (2) hours of notification. If the results are positive the SO shall no longer provide services under this contract.

C.5.12.24 Minimum Qualifications of a Security Officer

a. 21 years old

b. High school diploma or GED

c. Pass a background check

d. Licensed as a D.C. security officer with the Contractor

e. Pass a drug screening

C.5.12.25 The Contractor shall not assign Security Officers who:

a. Do not meet minimum qualifications as outlined in C.5.12.17

b. Have not received the minimum training requirement

c. Have not received orientation

d. Have not received their valid license, proper uniforms, or the equipment required to perform their duties

C.5.12.27 STAFF ENTRANCE PROCEDURES

C.5.12.27.1 Security Officers shall wear and activate the body worn camera (BWC) supplied by DOC.

All Security Officers shall be compliant with DOC post order: “Staff Entrance”.

C.5.12.27.2 Security Officers shall be trained to operate an x-ray package scanner, operate a millimeter wave body scanner, operate a hand wand, and pat search individuals.

C.5.12.27.3 DOC shall train Security Officers to:

a. ensure that all visitors first check in at the processing window.

b. ensure that all visitors display a visitors pass obtained from the processing window, and all employees and contractors with DOC IDs present them to the Security officer, as requested.

c. ensure staff, contractors, volunteers sign the designated sign-in log.

d. ensure individuals entering staff entrance empty all contents from their bags and pockets and place those items in the bins provided.

e. ensure all individuals remove their shoes, place them in a bin and send them through the x-ray prior to entering the body scanner.

f. ensure all individuals place their personal items in bins going through of the x-ray machine for screening.

g. ensure that all items that pass through the x-ray machine, including shoes, must undergo a thorough search for contraband.

h. ensure all individuals go through the millimeter wave body scanner.

i. ensure the millimeter wave body scanner is interpreted properly.

j. ensure a pat search is performed, when warranted, based on the results of the millimeter wave body scanner results.

k. ensure a supervisor is notified immediately upon discovery of any contraband items.

l. ensure an incident report is completed whenever contraband is found.

C.5.12.27.4 Security Officers shall maintain a log of activities that occur on the post. All significant and extraordinary events shall be documented in the logbook.

C.5.12.27.5 Security Officers shall share relevant information that occurred during their shift with the incoming shift.

C.5.12.28 LOADING DOCK PROCEDURES

C.5.12.28.1 Security Officers shall be familiar and compliant with DOC post orders: “Loading

Dock”.

C.5.12.28.2 Security Officers shall be trained to assist with the inspection of packages that enter the loading dock. The inspection consists of a combination of physical and the use of an x-ray package machine.

C.5.12.28.3 Security Officers shall make telephonic notification to various departments of the arrival of their packages

C.5.12.28.4 Security Officers shall be trained to assist the DOC Officer with opening and closing the loading dock doors and gates.

C.5.12.28.5 Security Officers shall pat and wand search for contraband, everyone who enters the loading dock through the sallyport gate.

C.5.12.28.6 Security Officers shall assist in maintaining the loading dock logbook. The logbook shall contain officers names, those who enter the post, name of delivery companies and driver names, etc.

C.5.12.29 READY CENTER PROCEDURES

C.5.12.29.1 Security Officers shall be present and in clear view of the entrance.

C.5.12.29.2 Security Officers shall be trained to identify any individuals entering DOC facilities.

C.5.12.29.3 Security Officer shall maintain a vigilant presence inside of the facility.

C.5.12.29.4 Security Officer shall make a round outside of the facility at least two times per shift.

C.5.12.29.5 Security Officer Supervisor shall make a round of the post, at least once a day.

C.5.12.29.6 The Security Officer Supervisor shall ensure that the Security Officers are working within the confines of the contract.

C.5.12.29.7 The Security Officer Supervisor shall document their round in the logbook in red ink.

C.5.14 MANAGEMENT SUPERVISION

C.5.14.1 The Contractor shall provide a management plan which includes its post coverage and notification process for staffing deployment to ensure compliance with outlined requirements.

Also, the Contractor shall include a retention plan as part of its management plan. The management plan shall become a performance requirement of the contract upon review and acceptance by the District. The management plan shall consist of the following:

a. Description of leadership and supervisory hierarchy.

b. Recruitment and selection process.

c. Roles and responsibilities of supervisors and security officers.

d. Plan for staffing shortages, absenteeism and turnover.

e. How Supervisors monitor security officer performance.

f. Method for creating schedules and ensuring 100% coverage.

g. Emergency contingency plan.

h. Transition plan that includes phase-in plan for new contract start, and coordination with outgoing contractor (if applicable) and plan for uninterrupted service.

i. Approach to interacting professionally with DOC staff and the public.

C.5.14.2 All deployment schedules shall be provided to the CA on the 27th of the month for the upcoming month, and immediately, or no less than 15 minutes, upon posting any changes. The DOC reserves the right to ask for a change in the work schedule at any time with reasonable lead time (48 hours) for the requested modifications.

C.5.14.3 The Contractor shall provide to the CA, notification that all posts are filled for the day by 0600 hours via e-mail. The contractor shall manage the open posts to ensure that all open posts are covered by temporary assigned staff (TAS) or a supervisor at the rate of the assigned security officer. The Accountability Report will identify which posts were open, for how long, and steps taken to fill the post and the status as of 0600 hours. This report will be confirmed by the CA, or the CA’s designee. The Accountability Report will be sent at the conclusion of each tour of duty.

C.5.14.4 The Contractor shall maintain physical and electronic copies of post orders, and pertinent policies and procedures for distribution amongst Security Officers. The Contractor shall update the orders when necessary and provide copies for use by all Security Officers within two (2) business days of the change. These updates shall be provided electronically upon the security officer’s consent.

C.5.14.5 All Post Orders, Policies, and Procedures of DOC are the exclusive property of DOC and shall not be shared outside the employees directly involved in executing these described orders. Any reproduction, altering, or distribution of these documents will be viewed as unauthorized.

C.5.14.7 Finalized Post Orders are approved by the Warden or designee. The Contractor shall abide by the approved orders. Except for emergencies, no deviations from post orders shall be made. The post orders shall define the basic work performed at each post including the time and location of movements (if required), and specific responsibilities for each fixed post.

C.5.14.8 The Contractor shall provide temporary relief security officers as needed. The CA will provide twenty- four (24) hours’ notice of the requirement for increased staffing. However, as few as two (2) hours’ notice may be provided in emergency circumstances.

C.5.14.9 The Contractor shall ensure that all management personnel fully understand contract compliance requirements and adhere to said requirements.

C.5.15 INVESTIGATIONS

C.5.15.1 The Contractor shall assist and cooperate in investigations of administrative misconduct, criminal offenses, accidents, injuries to persons, contraband materials, damages to property and complaints within the perimeters for that facility as defined in the post orders. The DOC will examine the site of any accident or incident following its occurrence to determine the cause of such accident or incident, the degree of personal injuries, the damage to government-owned property, and other pertinent information. In order to accomplish this, the DOC or the District will have authority to question any persons with knowledge relative to or present when such accident or incident occurred, including employees and agents of the Contractor. The employees of the Contractor shall not withhold any information from Metropolitan Police Department or DOC in any investigation.

C.5.15.2 The Contractor shall provide testimony and information for hearings and litigations as needed and requested.

C.5.16 SECURITY OFFICER APPEARANCE

C.5.16.1 The Contractor shall ensure that all Security Officers are in full uniform and ready to begin work promptly at the start of the work shift and remain on the job, in full uniform, at their posts until the end of the full tour of duty.

C.5.16.2 The Contractor’s Security Officers shall adhere to the approved grooming standards. A security officer uniform and equipment should include items such as shirts. trousers, ties, blazers, name tags, gloves, jackets, socks, shoes, badges, caps, belts, and other items deemed necessary by the Contractor.

C.5.16.3 The Contractor shall furnish and maintain properly fitted uniforms and equipment in accordance with uniform and equipment approval received by Contractor from CA. Any disagreement regarding application of the standards relating to uniforms and equipment shall be referred to the CA.

C.5.16.4 The Contractor shall ensure each Security Officer is equipped with their certification, at all times.

C.5.17 QUALITY CONTROL PLAN

C.5.17.1 The Contractor shall submit a detailed Quality Control Plan to include but not limited to the following areas:

a. Description of the type, level and frequency of inspections.

b. Inspections of uniforms and appearance, attendance, knowledge and adherence to post orders, knowledge and adherence to screening equipment operating procedures, possession of training certifications, and overall contract performance.

c. The Contractor shall share the results of the inspection with the CA, monthly or as needed.

d. If the Contractor’s performance indicates that additional measures are needed, the

Contractor and CA shall meet with the Contracting Officer to discuss Contractor’s performance, Quality Control Plan, and any other areas of concern regarding the contract.

Through the Contracting Officer, the CA may request that the Contractor take additional steps to improve the overall performance of the Contractor.

C.5.18 TRAINING

C.5.18.1 The Contractor shall be responsible for training all new Security Officers performing under this contract, before providing services at the DOC. Neither the time expended for training nor payment for attending required training shall be billable as a separate cost item to the District.

Lesson plans and outlines for each block of instruction shall be submitted to the CA. The Contractor’s training shall include:

a. Conduct and Appearance

b. Observation, Description and Report Writing

c. Magnetometer, X-ray Machine and Screening

d. Drugs

e. Search and Seizure

f. Use of Force

g. DC Code Criminal and Civil Law

h. Sexual Harassment

i. Emergency Response: Violence, Bomb Threats, Terrorism, and Natural Disasters

j. Civil Disobedience

k. Conflict Resolution/De-escalation

l. Customer Service / Public Relations

m. First-Aid/CPR

C.5.18.2 The contractor shall ensure that all Security Officers performing under this contract have completed the Pre-Service Training (40 hours) required for contractors offered by the DC

DOC.

C.5.18.3 The Contractor shall ensure that all eligible Security Officers performing under this contract complete the annual In-Service Training (24 hours) required for contractors offered by the

DOC.

C.5.18.4 Before the Contractor’s Security Officers can be allowed to provide services at DOC, the

Contractor’s Security Officers shall complete a minimum of a two (2) hour on-site orientation. The orientation shall consist of familiarizing the Contractor’s security officers with the physical layout of the location by walking through the location, showing entrances, exits, emergency exits, fire doors, etc. The orientation shall also cover the information in the post orders. The Orientation shall be conducted by DOC. Participation in the orientation will be tracked and documented by the Contractor.

C.5.18.5 The Contractor shall maintain professional training and all certifications, licenses, and permits in the Security Officers’ personnel file and shall make these documents available to the CA, quarterly, or upon request.

C.5.18.6 The contractor shall ensure that all Security Officers on the contract have completed all described training prior to assignment. This shall be provided at the Contractor’s own expense.

C.5.18.7 The Contractor shall provide all training records to the CA prior to a new SO providing services at the DOC.

C.5.21 STAFFING AND POST ASSIGNMENTS

C.5.21.1 The Contractor shall be solely responsible for its Security Officers’ compensation, including the payment of all wages, taxes, insurance, and worker’s compensation. The Contractor shall indemnify the District for any loss or damage of District property if the loss or damage is caused by the Contractor or any of its Security Officers.

C.5.21.2 The Contractor shall staff the contract providing Security Officers meeting the requirements set fourth in Section C.5 and shall efficiently schedule positions to cover the posts. The Contractor must provide a daily Accountability Report to the CA each day, including weekends and holidays, by 2:00p.m. for the following day.

C.5.21.3 The District of Columbia shall provide no compensation beyond the negotiated rate.

C.5.22 TOUR OF DUTY

C.5.22.1The Contractor shall provide coverage for the following posts as outlined in section B.4.1:

a. CDF Staff Entrance 3 shifts (2300-0730, 0700-1530 and 1500-2330)

b. CTF Staff Entrance 3 shifts (2300-0730, 0700-1530 and 1500-2330)

c. CDF Loading Dock 1 shift (0600-1430)

d. CTF Loading Dock 1 shift (0600-1430)

e. Ready Center 1 shift (0800-2000)

f. One fulltime site supervisor shall be present at the CDF, and CTF, daily.

g. One fulltime assistant site supervisor shall be present at the CDF, and CTF.

h. The site supervisors shall visit each post at the CDF and CTF, daily. A site supervisor shall visit the Ready Center, Monday - Friday. The site supervisors hours shall be flexible.

i. The Loading Dock and Ready Center are not staffed on weekends and holidays.

C.5.23 EQUIPMENT AND MATERIALS

C.5.23.1 All property and equipment furnished by DC DOC under this contract shall remain the property of the District Government. Upon contract expiration or termination, te Contractor shall return all DC furnished property. Contractor shall repair or replace, at its own risk and expense, any property or equipment furnished to fulfill contract requirements which is lost or damaged resulting from improper use or negligence by the Contractor’s Security Officers.

C.5.23.2 The Contractor shall provide all communications equipment, including all devices needed to create and electronically send the required deliverables except for two-way radios which will be provided and maintained by DC DOC.

C.5.23.3 The Contractor shall not purchase any equipment without written approval from the contract administrator. All equipment purchased by the District for use by the contractor for the performance of contract requirements is the property of DC DOC and will be returned to DC DOC at the termination of the contract.

C.5.24 CONTRACTOR’S CONTACT

C.5.24.1 The Contractor shall have a designated individual available for administrative issues daily, 24 hours per day. The Contractor shall provide a list of on-call Security Officers, with valid phone numbers for each person, for emergency situations, as requested by the CA.

C.5.30 REMOVAL OF SECURITY OFFICERS

C.5.30.1 The Contractor shall require its Security Officers to comply with any directives issued by the CA. The Contractor shall be responsible for maintaining satisfactory standards of security officers’ competency, conduct, appearance, and integrity, and shall be responsible for taking such disciplinary action with respect to the Security Officers as deemed necessary.

C.5.30.2 At any time, the CA, may require the Contractor to immediately remove any Security Officers from the contract. The Contractor shall make every effort reasonable to replace personnel within four (4) hours.

C.5.31 MEETINGS

The Contractor shall attend meetings coordinated between the CA and the contractors administrative staff. Meetings with OCP/DOC shall be attended by at least one (1) of the Contractor’s personnel with authority to address and remedy matters regarding administrative and performance issues. The Contracting Officer may attend meetings to address contractual issues. The CA shall notify the Contractor of the date and time of these mandatory meetings, no less than three (3) days prior to a scheduled meeting.

C.5.32 REPORTS, FILES AND RECORDS

C.5.32.1 The Contractor shall maintain personnel files for all Security Officers furnished under the contract. Medical records shall be maintained in a separate file in accordance with HIPAA regulations. The personnel files shall contain all documentation required in Section C to validate the establishment of qualifications, licensing, and training of the Contractor’s security officers for employment on this contract.

C.5.32.2 The personnel file shall contain, but not be limited to the following records:

a. Copy of current criminal history record.

b. Current Security Officer license or SPO license, assigned to the contractors company.

c. Copy of US passport or other picture identification indicating US Citizenship.

d. Copy of High School diploma or GED.

e. Copy of training and testing record.

f. Copy of first aid/CPR certificate.

g. Copy of company disciplinary records (if any).

h. Emergency contact information.

C.5.32.3 The personnel medical record shall contain, but is not limited to:

a. Copy of pre-employment physical examination

b. Copies of all drug testing program reports, including pre-employment drug screening, random drug screening, and reasonable suspicion screening

c. Copy of results of Tuberculosis (TB) test (less than six (6) months old)

C.5.32.4 These files shall be maintained by the Contractor and available for DOC to inspect at any time.

C.5.33 TRANSITION PLAN AND IMPLEMENTATION

C.5.33.1 The contractor shall provide the CA with an initial inventory of all equipment owned that will be used on-site by the Contractor within 30 days after contract award.

C.5.33.2 The Contractor shall provide the CA with a list of all equipment supplied by the District within 30 days of award of contract. During the contract term, the Contractor shall notify the CA if any additional equipment is needed to fulfill contractual requirements. The CA will only authorize reimbursement for equipment approved for purchase.

C.5.33.3 The Contractor shall provide an entrance…