Statement of Work Janitorial Services 13 Nov 2019.pdf

Janitorial Services Solicitation No. 75N99020R00013

RML Janitorial Contract Statement of Work (11/13/2019)

Janitorial cleaning services include (1) Routine, (2) Business Hours On-Call, (3) Periodic, and

(4) Special Cleaning tasks as follows:

1. Routine cleaning

Tasks performed on a routine basis requiring no special scheduling or planning, and shall be performed weekdays (except holidays) starting at 3:30pm and completed no later than 6:30am the following morning. Areas to be cleaned are indicated in Exhibit 1, “Inventory of Facilities”, and will follow the weekly schedule below with few exceptions:

Area Activity Frequency Laboratories trash pickup and sweep & mop 3days/wk – MWF Offices/Admin trash pickup and vacuum (or sweep & mop as needed) 2 days/wk - TTh

Bathrooms/Common Areas trash pickup and sweep & mop or vacuum 5 days/wk – M-F

Routine cleaning activities include:

Removing trash as follows:

a. general refuse in clear bags (e.g. offices, hallways, etc.), delivered to the campus trash compactor

b. laboratory waste in brown bags, delivered to the incinerator building dusting, vacuuming carpeted floors, sweeping and mopping resilient flooring – NOTE: any unidentified spills in laboratories and autoclave rooms are to be left alone and reported the RML Safety Officer for appropriate cleanup, damp wiping and/or mopping of horizontal and vertical surfaces to include but not limited to furniture, desks, counter tops, walls, window sills, cubical walls, pictures, bookshelves, kitchen surfaces, refrigerators, microwaves, walk-off mats, stairs, stairwells and floors, cleaning, sanitizing, and restocking restroom and shower facilities, including removal and replacement of bath towels if present, cleaning and sanitizing food related surfaces, walls, and fixtures, restocking paper towels.

( Note: this does not include dishes) cleaning chalk and marker (white) boards when writing, drawings etc. have been erased, policing and trash cleanup of the grounds area within 25 feet of all non-mechanical and non-maintenance buildings.

2. Business hours On-call Services

Contractor shall respond to all cleaning requests from the Contracting Officer/Project Officer within one (1) hour. Basic cleaning requests include but are not limited to:

restroom floods, accidents such as beverage or liquid spillage, dropped food, broken glass or debris that has accumulated in main corridors, entrances, and/or designated spaces clearing and cleaning break rooms, seminar rooms, and adjacent restrooms during high usage events (e.g. removing trash and clearing tables after lunch) during inclement weather, sweeping and mopping wet/dirty building entrances due to rain/snow/dirt being tracked in from outdoors

Once begun, the cleaning effort shall continue until completed. To accomplish this, the Contractor shall have at least one person on duty during business hours (7am-3:30pm) to be able to respond to emergencies as they occur. When not responding to emergencies or special requests, the assigned janitor shall attend to basic cleaning as directed by the Contractor’s Project Manager, but at no time shall this basic cleaning be scheduled such that it interferes with the availability to respond to emergencies and special requests by the Government.

3. Periodic Cleaning

The following activities shall be part of the Contractor’s work schedule. Any activities that are yearly or twice yearly shall be coordinated with the Project Officer two weeks in advance in order to give building staff adequate notification.

Area Activity Frequency Floors Resilient flooring - spray mopping, buffing & scrubbing weekly Floors Resilient flooring - stripping & waxing yearly Floors Carpeted floors - bonnet buffing and extraction/dry cleaning yearly

Floor Drains Use Liquid Enzyme Drain cleaner mixed with water to pour down the drain to clean, deodorize, neutralize and dissolve waste. There are forty-one (41) drains and twenty-three (23) shower drains for a total of sixty-four (64) drains require cleaning.

monthly

Dusting high dusting of all vertical and horizontal surfaces over 7’0” feet, light fixtures, window blinds, ventilation grills twice per year

Windows cleaning exterior and interior glass windows, window sills and frames yearly

Bldg 28 Autoclaves

Four (4) autoclave rooms in Bldg 28 require weekly sweeping and mopping.

weekly

Glasswash (A308)

Sweep & mop floors (this is an exception to the daily sweep & mop requirement) weekly

Elevators Vacuum door tracks weekly

4. Special Cleaning

At additional cost (amount and hourly rate to be determined), Contractor shall respond to various unplanned cleaning requests as scheduling allows, including but not limited to:

pre- and post-occupancy top-down room cleaning, cleaning in areas outside the established room inventory , bringing in an extra person to help clean during high profile events.

GENERAL NOTES:

a. All contractor employees will be required to submit forms for background checks for security clearances. Certain buildings require higher than normal security clearance to enter unescorted. A limited number of contractor employees will be processed for the higher clearance. All background checks and security screening will be done at the Government’s expense.

b. All employees are required to take annual safety training given by the RML Safety Officer. Those employees with a higher clearance will receive additional annual safety training.

c. The Contractor is not required to clean any laboratory work benches, sinks, laboratory equipment.

d. The Contractor will not disturb any items that may reside on an office desk, bookcase, table, or countertop.

e. Access to facilities will be arranged with the Project Officer (PO). If a Contractor employee is arranged to have access to an area but is unable to gain access, the Contractor shall notify the PO by the next business day.

Hepatitis B Vaccinations

It is required that the Contractor offer Hepatitis B immunizations to its employees at RML. Each employee must either take the series of three (3) shots over 6 months’ time, or sign the NIH’s Exemption/Declination form (Attachment 2) stating that they are not required or do not want to receive the immunization.

The Contractor shall offer these shots at no cost to its employees. The Government will reimburse the Contractor for each individual receiving vaccinations, to be billed under that contract line item to the Government as it occurs. A copy of a receipt including the employee’s name and date of shot shall be submitted for each shot received and billed.