19-80683_SOW-786A13.docx

STATEMENT OF WORK

IONSCAN TRAINING FOR NEW D7 TACLET MEMBERS

PART I

SECTION A

Work Statement In the performance of this contract, the contractor shall provide the latest and most up to date training on the 500DT and 400B IONSCAN Trace detection Systems. The result of the training will have the trainees qualified to train CG members on how to use the machines in the fleet as well as trouble shoot and effect repairs as necessary on said machines.

POC: Katie Jones (410)612-2541 Scope of Services TO PROVIDE NEWLY REPORTED MEMBERS OF D7 TACLET TRAINING IN BOTH TECHNICAL PROFICIENCY ON WORKING ON THE MACHINES AND TRAINING TO BECOME COMPETENT OPERATORS OF THE SAME MACHINES. IN BECOMING COMPETENT OPERATORS MEMBERS WILL ALSO BE SCHOOLED ON HOW TO PROPERLY TRAIN OTHER CG MEMBERS IN THE FIELD.

LOCATIONS:

Smiths Detection 2202 Lakeside Blvd, Edgewood, MD 21040 (410)510-9496 Contractor to provide resident training at location above for a period of approximately 2 weeks. The periods for which training will be provided will be scheduled based on contractor’s availability.

Specific Curriculum:

1.Ionscan 400B Tech Course

COURSE DESCRIPTION AND OBJECTIVES

The IONSCAN 400B is a highly sensitive, analytical instrument that uses Ion Mobility Spectrometry (IMS) technology to detect and accurately identify trace residues of a wide variety of narcotic and explosive substances. The equipment can be set up to identify either narcotics or explosives, but not both at the same time. For example, airports would typically use the IONSCAN 400B to search for traces of explosives whereas detention facilities may use the IONSCAN 400B to search for traces of narcotics.

The IONSCAN 400B Technical course is intended to provide the knowledge and skills needed to properly and safely service, maintain, troubleshoot, repair and perform preventive maintenance for one’s unit(s). The course introduces and teaches the use of the Technical Manual for the IONSCAN 400B. This is the reference resource and authoritative text for all participant hands-on practice during the course and out in the field.

The topics that will be covered in the Technical course are:

Safety considerations Overview Operation Preventive maintenance Instrument Manager software System test and alignment Troubleshooting

Through IONSCAN 400B Technical Training, each participant will gain practical, hands-on experience in service skills and activities. Participants diagnose real-world scenarios using the equipment itself, and then make the necessary adjustments or repairs, thus providing a useful foundation of technical skills.

EQUIPMENT AND MODELS

Successful completion of this course will certify a technician to service the following equipment models:

IONSCAN 400B

TARGET AUDIENCE

Service Technicians

CERTIFICATE

This certificate is valid for one (1) year.

Annual recertification is required to maintain authorization to service the equipment model(s) noted above. Without recertification, this authorization is void.

This certificate authorizes the person listed to service the noted equipment of his/her company only. It does not sanction one as an authorized service provider unless in the employment of Smiths Detection or an Authorized Representative at the time the service is conducted.

COURSE CREDIT

Successful completion of this course requires:

Full attendance Demonstration of practical skills Passing exam score of 80% or higher

Note: Up to two (2) retests permitted before participants will need to retake the course.

Duration 4 Days Course Content Safety Considerations Understand the safety warning symbols used throughout the Technical Manual Discuss installation and maintenance safety Appreciate radiation safety considerations Explain the emergency shutdown procedure Overview Describe the basic operation of the IONSCAN 400B Understand the principles and sample analysis process associated with the Ion Mobility Spectrometry (IMS) Locate and identify basic components on the exterior and interior of the IONSCAN 400B Appreciate the IONSCAN 400B equipment specifications Operation Perform system start up maintenance procedures Run blank samples and verification Operate the IONSCAN 400B Handle Pass and Alarm results Invoke advanced procedures (e.g., bakeout, sleep mode, auto blank) Shut down the IONSCAN 400B Preventive Maintenance List the tools and materials needed for maintenance Appreciate the hazards (electrical, radiation, burn, etc.) associated with maintenance activities Understand the maintenance schedule to keep the IONSCAN 400B in good operating condition Perform maintenance procedures Remove and replace (field-replaceable) parts Instrument Manager Software Use the Instrument Manager Software (IM32) Use the SC Log Viewer to access the log of stored events System Test & Alignment Explain the firmware upgrade procedure for the IONSCAN 400B Appreciate the diagnostics and tests for the IONSCAN 400B Calibrate and adjust the IONSCAN 400B Troubleshooting Understand common problems and their possible causes Use the troubleshooting charts in the Technical Manual Look up firmware status and error codes

2. Ionscan 400B Train-the-Trainer Course Course Description and Overview

The IONSCAN 400B is a highly sensitive, analytical instrument that uses Ion Mobility Spectrometry (IMS) technology to simultaneously detect and accurately identify trace residues of a wide variety of narcotic or explosive substances.

The IONSCAN 400B Train-the-Trainer course is intended to provide the knowledge and skills needed for a potential instructor of the IONSCAN 400B Operator course, to prepare and teach the course. The topics that will be covered in the Train-the-Trainer course are:

Introduction to IONSCAN 400B Train-the-Trainer Industrial training refresher Using the IONSCAN 400B Instructor Guide Adding depth to the IONSCAN 400B Operator course content Administering the end-of-course exam

As part of Train-the-Trainer, each participant will gain practical/hands-on experience teaching activities that operators will be expected to perform when using the IONSCAN 400B.

A trainer who successfully completes the IONSCAN 400B Train-the-Trainer course will be authorized to train operators within his/her own company only. Successful completion of this course does not authorize: 1) the training of operators outside one’s own company, or 2) the training of additional trainers, within or outside of one’s own company.

EQUIPMENT AND MODELS

Successful completion of this course will certify to operate and train on the following equipment models:

IONSCAN 400B

TARGET AUDIENCE

Qualified trainers, who have delivered formal classroom training, preferably with technical equipment

CERTIFICATE

This certificate is valid for two (2) years.

Annual operator recertification is required to maintain authorization to train on the equipment model(s) noted above. Without operator recertification, this authorization is void.

A licensing fee is required for all authorized trainers.

This certificate is valid for training in-house operators only. It does not authorize the training of outside operators or other trainers.

COURSE CONTENT

Introduction to Train-the-Trainer Discuss agenda for IONSCAN 400B Train-the-Trainer session Review logistics and ground rules for IONSCAN 400B Train-the-Trainer session Industrial Training Refresher Review and discuss training guidelines and reminders for handling course introduction, delivery, summaries, classroom management, demonstrations and practical exercises Using the IONSCAN 400B Instructor Guide Review the contents and layout used in the Instructor Guide Explain the instructor preparation process for preparing to teach the IONSCAN 400B Operator course Review the lessons/topics in the IONSCAN 400B Operator course, their sequence and expected timings Review the delivery notes and considerations associated with each lesson/topic in the IONSCAN 400B Operator course Explain the conventions used in the presentation slide pages of the Instructor Guide Adding Depth to the IONSCAN 400B Operator Course Content Walkthrough the content of the IONSCAN 400B Operator course presentation slides Discuss and highlight important points to emphasize, common participant questions, examples, etc.

Administering the End-of-Course Exam Learn how to administer the end-of course exam Discuss the end-of course exam grading and scoring guidelines Practice grading and scoring a sample exam Discuss each item on the end-of course exam and its potential responses Review why each incorrect response on the exam is incorrect Teachbacks and Feedback Sessions Each instructor will be assigned a portion, or all of the training material to teach back to the instructor and fellow students. Feedback will be given by the instructor, along with tips for improvement

3. IONSCAN 500DT TECHNICAL COURSE

Course Description and Overview Smiths Detection’s IONSCAN 500DT is a highly sensitive analytical detector that uses Ion Mobility Spectrometry (IMS) technology to simultaneously detect & accurately trace residues of a wide variety of narcotic & explosive substances.

The IONSCAN 500DT Technical course is intended to provide the knowledge and skills needed to properly and safely service, maintain, troubleshoot, repair and perform preventive maintenance for one’s unit(s). The course introduces and teaches the use of the Technical Manual for the IONSCAN 500DT. This is the reference resource and authoritative text for all participant hands-on practice during the course and out in the field.

The topics that will be covered in the Technical course are:

Safety & regulations Principles of operation System overview Setup & administration Service instructions Software Preventive maintenance System alignment Troubleshooting Through IONSCAN 500DT Technical Training, each participant will gain practical, hands-on experience in service skills and activities. Participants diagnose real-world scenarios using the equipment itself, and then make the necessary adjustments or repairs, thus providing a useful foundation of technical skills.

Equipment Model(s) Successful completion of this course will certify a technician to service the following equipment models:

IONSCAN 500DT

Target Audience Service Technicians Prerequisite(s) Smiths Detection IONSCAN 500DT Operator Certification Note: Prerequisite must have been completed within 15 months of the Technical course start date to be valid.

Certificate This certificate is valid for one (1) year.

Annual recertification is required to maintain authorization to service the equipment model(s) noted above. Without recertification, this authorization is void.

This certificate authorizes the person listed to service the noted equipment of his/her company only. It does not sanction one as an authorized service provider unless in the employment of Smiths Detection or an Authorized Representative at the time the service is conducted.

Course Credit Successful completion of this course requires:

Full attendance Demonstration of practical skills Passing exam score of 80 or higher Note: Up to two (2) retests permitted before participants will need to retake the course

COURSE CONTENT

Safety & Regulations Review all safety considerations and prepare to service the detector Learn how to return detector, or components, to Smiths Detection Principles of Operation Introduce the basic principles of operation Define the roles of the calibrant & reactant Describe peak detection parameters & alarm detection algorithms System Overview Provide functional description of components Review technical specifications Study the 3 main flow systems & how they are managed Setup & Administration Review general menu options & screen navigation Highlight diagnostic menu options reserved for service providers Introduce a site installation procedure Service Instructions List all items needed for tool kit Examine the Service Plan & various roles of service providers Fully disassemble and reassemble the detector Software Gain knowledge of how to both upgrade software or fully install new versions Preventive Maintenance List items & tools needed for preventive maintenance Examine the recommended maintenance schedule and the Preventive Maintenance Inspection (PMI) procedure System Alignment Learn about how to correctly use a mass flow meter Review & practice all airflow system tests Understand the role of additional system tests that measure reactant levels & plasmagram noise levels Troubleshooting Highlight recommended troubleshooting steps Review the common field failures & recommended resolutions Introduce troubleshooting guide & list of notification messages Learn to identify faults from clues provided by abnormal plasmagram shapes

4. IONSCAN 500DT TRAIN-THE-TRAINER

Course Description and Overview The IONSCAN 500DT is a highly sensitive, analytical instrument that uses Ion Mobility Spectrometry (IMS) technology to simultaneously detect and accurately identify trace residues of a wide variety of narcotic and explosive substances The IONSCAN 500DT Train-the-Trainer course is intended to provide the knowledge and skills needed for a potential instructor of the IONSCAN 500DT Operator course, to prepare and teach the course. The topics that will be covered in the Train-the-Trainer course are:

Introduction to IONSCAN 500DT Train-the-Trainer Industrial training refresher Using the IONSCAN 500DT Instructor Guide Adding depth to the IONSCAN 500DT Operator course content Administering the end-of-course exam As part of Train-the-Trainer, each participant will gain practical/hands-on experience teaching activities that operators will be expected to perform when using the IONSCAN 500DT.

A trainer who successfully completes the IONSCAN 500DT Train-the-Trainer course will be authorized to train operators within his/her own company only. Successful completion of this course does not authorize: 1) the training of operators outside one’s own company, or 2) the training of additional trainers, within or outside of one’s own company.

Equipment Model(s) Successful completion of this course will certify participants to train on the following equipment models:

IONSCAN 500DT

Target Audience Qualified trainers, who have delivered formal classroom training, preferably with technical equipment.

Prerequisites Current Smiths Detection IONSCAN 500DT Operator certification AND Minimum 40 hours of experience operating the IONSCAN 500DT system (verifiable by management).

Certificate and License This certificate is valid for two (2) years.

Annual Smiths Detection online Operator recertification is required to maintain authorization to train on the equipment model(s) noted above. Without operator recertification, this authorization is void.

A licensing fee is required for all authorized trainers.

This certificate is valid for training in-house operators only. It does not authorize the training of outside operators or other trainers Course Credit Successful completion of this course requires:

Full attendance Demonstration of practical skills Passing rating from the Instructor Duration 3 days Class Size Maximum of 4

COURSE CONTENT

Introduction to Train-the-Trainer Discuss agenda for IONSCAN 500DT Train-the-Trainer session Review logistics and ground rules for IONSCAN 500DT Train-the-Trainer session IONSCAN 500DT Operator Training Conduct full IONSCAN 500DT Operator training course with all potential instructors as participants.

Industrial Training Refresher Review and discuss training guidelines and reminders for handling course introduction, delivery, summaries, classroom management, demonstrations, and practical exercises Using the IONSCAN 500DT Instructor Guide Review the contents and layout used in the Instructor Guide Explain the instructor preparation process for preparing to teach the IONSCAN 500DT Operator course Review the lessons/topics in the IONSCAN 500DT Operator course, their sequence and expected timings Review the delivery notes and considerations associated with each lesson/topic in the IONSCAN 500DT Operator course Explain the conventions used in the presentation slide pages of the Instructor Guide Adding Depth to the IONSCAN 500DT Operator Course Content Walkthrough the content of the IONSCAN 500DT Operator course presentation slides Discuss and highlight important points to emphasize, common participant questions, examples, etc.

Administering the End-of-Course Exam Learn how to administer the end-of course exam Discuss the end-of course exam grading and scoring guidelines Practice grading and scoring a sample exam Discuss each item on the end-of course exam and its potential responses Review why each incorrect response on the exam is incorrect Teachbacks and Feedback Sessions Each instructor will be assigned a portion, or all of the training material to teach back to the instructor and fellow students. Feedback will be given by the instructor, along with tips for improvement