Questions_and_Answers_for_70FBR918Q00000008-EM.pdf

Questions and Answers for 70FBR918Q00000008-EM

1. How long has the existing solicitation been in place?

a. The combined synopsis/solicitation was released on May 19, 2018.

2. Can you provide the following information:

a. Has the Membership grown?

i. The current anticipated number of travelers annually is 215.

b. How many air ambulance and commercial escorts are required annually?

i. FEMA can only estimate a number here, it may be more or less depending on the number of declarations and deployed personnel.

ii. Historically it has been between 0 and 2 evacuations needed per year with most years needing no evacuations.

c. How often are any services required?

i. See above.

d. Has Mortal Remains transportation ever been required?

i. No.

e. Of the service required (both required & 3rd party) what is the highest demand?

i. Emergency and routine medical advice

ii. Pre-trip information on travel health issues

iii. Medical and dental referrals

iv. If needed medical evacuation

3. Scope of work: Medical services - When it states No Additional Fee – Is it safe to say that these services are part of the award amount on a fixed basis?

a. Correct.

4. Scope of work: Medical services - Can you further describe the last two bullets regarding payment please?

a. Outpatient medical expense guarantee and payment, upon approval

b. Inpatient medical expense guarantee, cost review and payment

i. Guarantee and pay as agent for the Member all costs associated with a Member’s in-patient or out-patient medical care subject to awarded contractor first securing funds from the Member or the Member’s family.

5. Can you elaborate on legal referrals please? What can we expect?

i. Provide Members with names, addresses, telephone numbers and if requested by a

Member and if available, office hours for lawyers or legal practitioners within the area where the Member is located.

6. Would we be provided information in advance of the FEMA employees traveling to the region or would they be provided our contact information in the event any of the services are required?

a. Travelling personnel are provided with the contact information prior to departure. In the event services are needed the provider would be contacted. However, prior to any additional services being authorized, one of the “Authorizing Officials” would need to be contacted by the service provider.

7. Is this a new requirement or is there an incumbent vendor?

a. The incumbent is International SOS Government Services, Inc.

8. If available, can you please send along the incumbent contract number?

a. HSFE09-17-P-0049.