MARAD Past Performance QUESTIONNAIRE.doc
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- Attached to
- Financial and Credit Professional Services
- Solicitation number
- 693JF722Q000012
About this file
This document contains a solicitation for financial and credit professional services. The Maritime Administration is seeking quotes for non-personal professional services of a temporary financial analyst experienced in financial and credit programs for a period of performance from July 18, 2022 to July 17, 2023. Quotes are due by July 15, 2022 and shall be submitted to the contracting officer via email. This is a total small business set-aside for NAICS code 522310 with a small business size standard of $13 million. The place of performance will be the Department of Transportation Maritime Administration headquarters in Washington, D.C. The solicitation identifies evaluation criteria as technical experience, past performance, and response requirements.
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PAST PERFORMANCE QUESTIONNAIRE
INFORMATION REQUEST
The Maritime Administration (MARAD) is currently in the process of soliciting quotes for a contract. Your name and organization have been provided as a reference for past performance for ____________________ (insert quoter’s name) in connection with solicitation number 693JF722Q000012. Specifically, MARAD is looking for performance information in the following areas:
a.) Quality of Product or Service b.) Timeliness or Scheduling of Service/Deliveries c.) Business Relations/Customer Satisfaction d.) Key Personnel and Staffing (Including Subcontractors)
In order for MARAD to compile its evaluation, we request that you complete the attached questionnaire and email it, and any other pertinent information, by 1:00 PM EST on July 15, 2022 to Alfredia Rich-Murphy at Alfredia.rich-murphy@dot.gov (Contracting Officer).
CONTRACTOR PAST PERFORMANCE QUESTIONNAIRE
CONTRACTOR NAME:
CONTRACT NUMBER:
EVALUATION PERIOD:
DELIVERY ORDER NO.:
1.
Please describe the service/supply provided by the Contractor for your organization:
2. Please provide ratings and comments regarding the Contractor’s performance in each area below using the following ratings: Exceptional, Very Good, Satisfactory, Marginal, or Unsatisfactory. See next page for definition of ratings. For ratings of “Exceptional” or “Unsatisfactory,” please provide a brief explanation.
| EXCEPTIONAL |
| VERY GOOD |
| SATISFACTORY |
| MARGINAL |
| UNSATISFACTORY |
OVERALL PERFORMANCE RATING
Please provide an overall rating of the Contractor’s performance for the referenced contract/delivery order.
a.) Quality of Product or Service: Conformance to contract requirements, appropriateness of personnel, accuracy of reports, and technical excellence b.) Timeliness or Scheduling of Supplies/Deliveries: Timeliness of performance, met interim milestones, reliable, responsive to technical and contractual direction as to scheduling.
c.) Business Relations/Customer Satisfaction: Effective management, prompt notification of problems, reasonable/cooperative behavior, proactive, timely award and management of subcontracts, effective small business/small disadvantaged business subcontracting program and satisfaction with Contractor’s service.
d.) Key Personnel and Staffing (Including Subcontractors): Qualified personnel, effective performance and conduct.
e) Cost Control (COST CONTRACTS ONLY): Actual cost / rates reflect closely to negotiated cost / rates, adequate budgetary internal controls, current, accurate and complete billings
3. Would you hire this Contractor to provide supplies/services for your organization in the future? Yes FORMCHECKBOX No FORMCHECKBOX Please provide comments using additional pages if desired.
Signed: __________________________________
DEFINITION OF RATINGS FOR PAST PERFORMANCE
| Exceptional |
| Performance meets/met contractual requirements and exceeds/exceeded many to the customer’s benefit. The element being assessed was accomplished with few minor problems for which corrective actions taken by the contractor were highly effective. |
| Very Good |
| Performance meets/met contractual requirements and exceeds/exceeded some to the Customer’s benefit. The element being assessed was accomplished with some minor problems for which corrective actions taken by the contractor were effective. |
| Satisfactory |
| Performance meets/met contractual requirements. The element being assessed contains some minor problems for which corrective actions taken by the contractor appear to be or were satisfactory. |
| Marginal |
| Performance does not/did not meet some contractual requirements. The element being assessed reflects a serious problem for which the contractor has not yet or did not identify corrective actions. |
| Unsatisfactory |
| Performance does not/did not meet most contractual requirements and if currently being performed, recovery is not likely in a timely manner. The element being assessed contains a serious problem(s) for which the contractor's corrective actions appear or were ineffective. |
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