Off-Site_Laundry_Services_PWS.pdf

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United States Merchant Marine Academy (USMMA) Off-Site Laundry Services

Performance Work Statement

U.S. DEPARTMENT OF TRANSPORTATION

MARITIME ADMINISTRATION

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TABLE OF CONTENTS

Section 1 - Organization Section 2 - Objective Section 3 - Period of Performance Section 4 - Retail Activities Section 5 - Scope of Work Section 6 - Place of Performance Section 7 - Performance Requirements Section 8 - Performance Schedule ............................................................................................ 4-6 Section 9 - Contractor Responsibility Section 10 - Security Requirements.......................................................................................... 6-7 Section 11 - Government Furnished Property/Equipment/Info Section 12 - Inspection of Services Section 13 - Performance Evaluations pg.3

United States Merchant Marine Academy (USMMA)

Performance Work Statement

Section 1 – Organization

The U.S. Merchant Marine Academy (USMMA) is a federal service academy that educates and graduates licensed Merchant Marine officers of exemplary character who serve America’s marine transportation and defense needs in peace and war.

Section 2 – Objective

The U. S. Merchant Marine Academy (USMMA) requires off-site laundry/cleaning services for 800 midshipmen/students.

Section 3 - Period of Performance

The Base period is from July 01, 2018 to June 30, 2019. Four (4) option years (2019-2023) will be available upon concurrent agreement between the contractor and the Government. Exercising the option years will be strictly based on service, quality and performance feedback. Each option year is subject to the availability of funds.

Section 4 – Retail Activities

The USMMA faculty and staff (that is approximately 300) may participate in the laundry services.

Reasonable prices not invoiced under the contract shall be provided for faculty and staff (i.e.non-students). Any contractor revenue and expenses associated with the retail service shall be considered independent of this contract. Services provided to the midshipmen/students shall be at the contract price.

Section 5 – Scope of Work

The contractor will provide daily (Except: Sunday) professional off-site laundry/dry cleaning services for midshipmen/students, faculty and staff which consist of the following:

Laundry Service: Wash, dry, fold clothing or linen articles

(Note: For general guidance, the scale of operations may be about 40,000 pounds of laundry per week) pg.4

Section 6 - Place of Performance

The services shall take place at:

DOT/Maritime Administration (MARAD)

USMMA

300 Steamboat Road Kings Point, NY 11024

Section 7 – Performance Requirements

Mandatory Requirement: The contractor facility location must be local and with-in a 25-mile drive time radius from the USMMA campus – Nassau County, Long Island, New York. (In case of emergencies, the contractor must have the shortest distance of travel which is 15-20 minutes).

Pick-up stenciled solid laundry bags six (6) days a week, Monday through Saturday. (Note:

Students may elect to use this service as many times per week as desired.)

The contractor is expected to manually move the laundry bags (some of which can be heavy). This includes bringing them down a flight of stairs to the delivery location (zero-deck of Cleveland Hall). The government will not provide any assistance or equipment.

Sort the finished laundry bags alphabetically (according to student name) and positioning them on storage shelves (provided by the Government).

Access will be granted to the contractor and usage of the store front “Tailor Shop”, but not to include the actual laundry (wash, dry, or folding) only alphabetical bag organization

Deliver the finished laundry to a campus location appointed by the contracting officer's representative (COR)

Monitor the retrieval of finished laundry by students between the hours of 0800 and 1630, Monday through Friday. The objective is to eliminate incidents of misappropriated bags by another individual.

Note: The laundry cannot be washed remaining in the bag that it is delivered in and the laundry should not be mixed pg.5

Section 8 - Performance Schedule

Normal Hours

Pick-Up Schedule

Day of week: Monday through Saturday Time: 0800 Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

(Note: Since the locations are dormitories, the Public Safety Department will grant contractor access)

Delivery Schedule

Next Day (Exception: Laundry items picked up on Saturday shall be returned by 0800 or (8:00am) Monday)

Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

Special Events/Holidays

Special Events

Since the USMMA experiences an indoctrination program every year for the freshman (plebes) class between the end of June and early July, this is a peak time-frame for the campus to welcome incoming freshmen. During the month of July, laundry service will increase as follows:

July Peak Pick-Up Schedule

Day of Week: Sunday thru Saturday Frequency: Two (2) day pick-ups 1st Time: 0800 2nd Time: 1600 Locations: Three (3) pick-up locations in Dorms or barracks. (Note: Due to numerous campus renovation projects, the COR will assign the locations. These locations are subject to change).

July Peak Delivery Schedule

Items picked up at 0800 shall be returned to the Academy by 1600 the same day Items are picked up at 1600, should be returned by 0800 the next day Location: One (1) delivery location - Dry Cleaning/Tailor Shop. (Note: Due to numerous campus renovation projects, the COR may assign another location(s). This location is subject to change).

(Note: During the July peak time, the July Peak Pick-up/Delivery schedule applies to the July 4th holiday and Sundays. This is a critical training period in these twenty-three (23) days.

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Performance evaluations of the contractor will be closely monitored. Other peak times can occur when midshipmen are in class, return from periods of leave, on the liberty or leave. Since there is not a specified pickup/delivery schedule for these events, the Contracting Officer Representative (COR) will provide the contractor the schedule).

Holidays

Laundry services are not required for the following holidays (Thanksgiving Day, Veteran’s Day; Martin Luther King, Jr (MLK) Memorial Day; President’s Day and Labor Day).

There may be a reduced number of midshipmen laundry bags available for pick-up/delivery for the following time frames (between Christmas and New Year’s;

one week during the spring - March and the fall - November). Under the direction of the COR, the contractor may follow a reduced schedule.

The Government reserves the right to adjust the number of days when the laundry services are not required depending on the changing academic schedule

Section 9 – Contractor Responsibility

Ensure all work is completed on schedule at no additional expense to the government

Expect to implement a reasonable dispute resolution process concerning lost or damaged items. Lost and damaged items shall be reimbursed at replacement cost.

Ensure clean serviceable items shall not come into contact with soiled items

At the end of the contract, the contractor shall return any furniture or equipment furnished by the Academy in the same condition as received, less any normal wear and tear.

Delivered finished articles shall conform to the generally accepted industry standards of quality, cleanliness, finish, and appearance (to include odor and scent). All laundry shall be delivered in a sanitary condition after being thoroughly laundered and properly dried.

All laundry handling and preparation on site of the United States Merchant Marine Academy should be done under sanitary conditions, in accordance with generally accepted industry standards. Additionally, the contractor shall ensure that its operations comply with any certification of labelling requirements arising from state or local Department of Health Regulations.

Operate the services in a business-like manner using established practices for such retail activities co-located on federal property. (This is not to include the actual laundry activities such as washing and drying onsite).

Report any issues while on USMMA grounds to include safety or security concerns pg.7

Adhere to all rules and regulations of the academy including by the direction of USMMA Public Safety Office. Driving on campus should be strictly for the contract and the contractor will be issued warnings for unsafe driving or employee relation issues.

Section 10 – Security Requirements

Before initiating performance of work under this contract, the contractor shall provide a list of all current employees who shall perform the work under this contract. The list will include the full name for each employee and additional information to support background checks of employee’s onsite.

The employees considered onsite are driver(s) and/or workers assigned to the issuing of the laundry bags to the students/midshipmen

The contractor shall not sublet any of the premises assigned to the contractor for execution of this contract without prior written permission of the Government

Section 11- Government Furnished Property/Equipment/Information

The Government will provide the contractor with on-campus facility containing reasonable storage shelves for the finished laundry

If the contractor utilizes Academy furniture or equipment, the contractor shall not remove any such items from the Academy premises or the approved location without prior written approval of the Contracting Officer's Representative

Assume all janitor and porter services, and keep the premises made available to the contractor clean, orderly and in excellent sanitary condition to the satisfaction of the Academy.

Section 12 – Inspection of Services

The government reserves the right to inspect the contractor’s site(s), processes, and procedures. The contractor shall establish, develop, and implement procedures to identify, prevent, and ensure non-reoccurrence of defective services.

The government will have periodic on-site and off-site (on contractor site(s) progress meetings to ensure processes and procedures are being properly followed.

Section 13 - Performance Evaluations

• The Contractor may be required to meet with the COR and/or the Contracting Officer (CO) as determined necessary by the COR or CO. If the need arises, the contractor may request a meeting with the CO and/or COR.

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• USMMA will maintain performance measures and ongoing evaluation of the contractor.

Unacceptable contractor performance may result the government terminating the contract or not extending the next option year.

END OF STAMENT OF WORK