6600083.pdf
PDF 6 MB Posted
- Contract number
- MA071B6600083C
- Issued by
- Michigan
About this file
This is a statewide indefinite delivery contract (IDC) between the State of Michigan, through its Department of Technology, Management and Budget (DTMB), and Frontier Communications of Michigan Inc. for the provision of local, long distance, and toll-free voice services. The contract was initially executed on November 1, 2016, and has been subject to five change notices. The most recent change notice (Change Notice 5, effective February 27, 2026) incorporates accessibility requirements mandating compliance with WCAG 2.1 Level AA standards for all websites, applications, software, content, and electronic documents created or provided by the contractor starting April 24, 2026. Frontier Communications is located at 180 S. Clinton Ave, Rochester, NY 14646-0001, with primary contacts including Erick Gamble (vendor) and Ashley Adrian (state program manager). The contract is administered by DTMB Network and Telecommunications Services Division under the direction of David Wilson.
The contract provides comprehensive telecommunications services including measured-rate business lines, centranet services, feature packs, key lines, PBX trunks, ISDN circuits, special access lines, SIP trunking, Ethernet access, MPLS core services, and toll-free services available throughout the continental United States. The initial contract value was $4,800,000 with an estimated aggregate contract value of $10,680,000 across the contract term. The contract operates on a firm fixed-price basis with payment terms of net 45 days. The initial contract period runs through October 31, 2021, with five one-year renewal options exercised through Change Notice 4 (effective October 10, 2023), extending the contract term to October 31, 2026. Service level agreements establish performance objectives including service request on-time completion within three to fifteen business days depending on service type, and time-to-repair performance targets of 2.0 hours for critical services and 4.0 hours for all other services. The contract includes mandatory accessibility compliance, support services through a 24/7 technical help desk, fraud prevention and control measures, and extended purchasing eligibility through MiDEAL members. Payment is processed through electronic fund transfer, with invoicing requirements specifying detailed call records, service descriptions, and itemized charges by agency and location.
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STATE OF MICHIGAN PROCUREMENT
Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909
CONTRACT CHANGE NOTICE
Change Notice Number 5 to Contract Number MA071B6600083C
C O
N
TR
A C
TO
R
FRONTIER COMMUNICATIONS OF
MICHIGAN INC
180 S. Clinton Ave
Rochester NY 14646-0001
Erick Gamble
231-724-5127 erick.gamble@ftr.com
CV0029249
ST
A
TE
Pr og ra m
M an ag er
Ashley Adrian MSL
517-284-7454
AdrianA1@Michigan.gov
C on tr ac t A dm in is tr at or Mecca Martin DTMB
(517) 230-5694
MartinM42@michigan.gov
CONTRACT SUMMARY
Local, long distance and toll free voice services
INITIAL EFFECTIVE DATE
November 1, 2016
INITIAL EXPIRATION DATE
October 31, 2021
INITIAL AVAILABLE OPTIONS
5 - 1 Year
EXPIRATION DATE
BEFORE
October 31, 2026
PAYMENT TERMS
N/A
DELIVERY TIMEFRAME
N/A
ALTERNATE PAYMENT OPTIONS
P-Card Direct Voucher (PRC) Other
EXTENDED PURCHASING
Yes No
MINIMUM DELIVERY REQUIREMENTS
N/A
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION
0 Years
REVISED EXP. DATE
CURRENT VALUE
$10,680,000.00
VALUE OF CHANGE NOTICE
$0.00
ESTIMATED AGGREGATE CONTRACT VALUE
$10,680,000.00
DESCRIPTION
Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.
Effective 2/27/2026, the following amendment is incorporated into this Contract.
"Accessibility Requirements"
The State is required to comply with the Americans with Disabilities Act of 1990 (ADA) and has adopted standards and procedures regarding accessibility requirements for websites, applications, content, and electronic documents.
Due to a change in the law, the State is required to comply with specific accessibility standards for websites, applications, content and documents.
Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA."
All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.
STATE OF MICHIGAN
CENTRAL PROCUREMENT SERVICES
Department of Technology, Management, and Budget
320 S. WALNUT ST., LANSING, MICHIGAN 48933
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 4 to
Contract Number 071B6600083
AdrianA1@Michigan.gov
Ashley Adrian
Lauren Stempek erick.gamble@ftr.com
Erick Gamble
Rochester, NY 14646-0001
FRONTIER COMMUNICATIONS OF MICHIGAN INC
CV0029249
231-724-5127
180 S. Clinton Ave
(517) 243-4008 S
T A
T E
P ro g ra m
M a n a g e r
C o n tra ct
A d m in istra to r
C O
N T R A C T O
R
517-284-7454
DTMB
stempekl@michigan.gov
$7,800,000.00
November 1, 2016 October 31, 2023
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
October 31, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☒ 36 - Months ☐ October 31, 2026
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$2,880,000.00 $10,680,000.00
Effective 10/10/2023, the State is executing the remaining 3 available option years and adding funds in the amount of $2,880,000.00 to cover services through the revised contract expiration date of 10/31/2026.
Please note the Contract Administrator for the State has been changed to Lauren Stempek.
All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval, and State Administrative Board approval on 10/10/2023.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
CONTRACT SUMMARY
DTMB
Department of Technology, Management, and Budget
525 W. ALLEGAN ST., LANSING, MICHIGAN 48913
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 3 to
071B6600083Contract Number
AdrianA1@Michigan.gov
Ashley Adrian
KeriAnn Trumble erick.gamble@ftr.com
Erick Gamble
Rochester, NY 14646-0001
FRONTIER COMMUNICATIONS OF MICHIGAN INC
CV0029249
231-724-5127
180 S. Clinton Ave
989-259-2625 S
T A
T E
P ro g n a g e r
C o n tra c t
A d m in is tra to r
C O
N T
R A
C T
O R
517-284-7454
DTMB
trumblek1@michigan.gov
$7,800,000.00
November 1, 2016 October 31, 2021
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
October 31, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☒ 2 - 1 year options ☐ October 31, 2023
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$0.00 $7,800,000.00
Effective 7/22/2021, the State is exercising the first and second available option years. The revised contract expiration date is October 31, 2023.
Please note the Contract Administrator has been changed to KeriAnn Trumble and the Vendor Contact has been changed to Erick Gamble.
All other terms, conditions, specifications, and pricing remain the same. Per contractor, agency, and DTMB Central Procurement approval.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
DTMB
Department of Technology, Management, and Budget
525 W. ALLEGAN ST., LANSING, MICHIGAN 48913
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 2 to
Contract Number 071B6600083
AdrianA1@Michigan.gov
Ashley Adrian
Jordan Sherlock
Angela.Corell@ftr.com
(813) 372-8588
Rochester, NY 14646-0001
FRONTIER COMMUNICATIONS OF MICHIGAN INC
CV0029249
180 S. Clinton Ave
(517) 243-5556 S
T A
T E
P ro g n a g e r
C o n tra c t
A d m in is tra to r
C O
N T
R A
C T
O R
DTMB
517-284-7454
DTMB
SherlockJ@michigan.gov
$7,800,000.00
November 1, 2016 October 31, 2021
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
October 31, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☐ ☐ October 31, 2021
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$7,800,000.00
Effective 3/2/2021. the Account Manager for Frontier Communications is updated to Angela Corell. The States Contract Administrator is hereby updated to Jordan Sherlock.
All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
Angela Corell
Department of Technology, Management, and Budget
525 W. ALLEGAN ST., LANSING, MICHIGAN 48913
P.O. BOX 30026 LANSING, MICHIGAN 48909
CONTRACT CHANGE NOTICE
Change Notice Number 1 to
071B6600083Contract Number
AdrianA1@Michigan.gov
Ashley Adrian
Mike Breen erick.gamble@ftr.com
Erick Gamble Gamble
Rochester, NY 14646-0001
FRONTIER COMMUNICATIONS OF MICHIGAN INC
CV0029249
180 S. Clinton Ave
(517) 249-0428 S
T A
T E
P ro g n a g e r
C o n tra c t
A d m in is tra to r
C O
N T
R A
C T
O R
DTMB
517-284-7454
DTMB
breenm@michigan.gov
$4,800,000.00
November 1, 2016 October 31, 2021
LOCAL, LONG DISTANCE AND TOLL FREE VOICE SERVICES
October 31, 2021
INITIAL AVAILABLE OPTIONS EXPIRATION DATE
BEFORE
5 - 1 Year
PAYMENT TERMS DELIVERY TIMEFRAME
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☒ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No
MINIMUM DELIVERY REQUIREMENTS
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE
☐ ☐ October 31, 2021
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$3,000,000.00 $7,800,000.00
Effective with mutual siganture and State Administrative Board approval of 1/14/2020 the contrct is amend to add funding to support the operational needs through the expiration date. All other terms and conditions remain the same.
INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE
DESCRIPTION
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