MAS - American TECH Solutions, LLC - 47QTCA22D007X
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- Attached to
- Federal Supply Schedule 47QTCA22D007X
- Contract number
- 47QTCA22D007X
- Issued by
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GSA Federal Acquisition Service
About this file
This federal supply schedule outlines IT professional services available from American Tech Solutions, LLC under Contract Number 47QTCA22D007X awarded by GSA Federal Acquisition Service on May 4, 2022. The contractor provides a wide range of IT services, including network engineering, systems administration, database administration, cybersecurity, project management, and various software development specialties. Labor categories defined in the schedule range from junior analysts and engineers to senior consultants and subject matter experts. Rates listed are hourly GSA prices effective through the last date to order on May 3, 2027. Product and service delivery is available domestically with overseas delivery negotiable at task order level.
American TECH Solutions LLC Pricelist and/or Vendor Terms and Conditions for 47QTCA22D007X, a Federal Supply Schedule awarded to American TECH Solutions LLC, under Multiple Award Schedule (MAS)
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12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
GENERAL SERVICES ADMINISTRATION
Federal Supply Service Authorized Federal Supply Schedule Price List
On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!®, a menu- driven database system. The INTERNET address GSA Advantage!® is: GSAAdvantage.gov.
GENERAL PURPOSE COMMERCIAL INFORMATION TECHNOLOGY
EQUIPMENT, SOFTWARE AND SERVICES
Schedule Title: GSA MAS
FSC Group, Part, and Section or Standard Industrial Group (as applicable): N/A FSC
Class(es)/Product code(s) and/or Service Codes (as applicable): N/A
Contract Number: 47QTCA22D007X
For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at fss.gsa.gov.
Contract period: May 4, 2022 through May 3, 2027
Contractor's name: American Tech Solutions, LLC
American Tech Solutions, LLC is a Small Business Administration (SBA) Mentor Protégé small business joint venture between the following joint venture partners: American Operations Corporation (protege) UEI: PCVUKUJGD3H7 and BlueWater Federal Solutions, Inc. (mentor) UEI:
C18KUFQ2L6L4.
The joint venture partners are prohibited from submitting competing quotations for FSS program orders and BPAs using either their own FSS program contracts or any joint venture FSS program contracts for which they are a joint venture partner.
Bluewater Federal Solutions, Inc. (mentor) holds GSA MAS Contract Number 47QRAA20D001S for SINs 541330ENG, 541420, 54151HEAL, 54151S, 541611, 541614, 541614SVC, 541715, and OLM.
Contractor’s Address Contractors Contact Information American Tech Solutions, LLC Phone: 703-856-0595 19955 Highland Vista Drive, Suite 175 Brant Pryor Ashburn, VA 20174 Email: bpryor@americanops.com
Contractor’s internet address/web site where schedule information can be found:
www.https://americanops.us/vehicles/gsa-mas/
Contract administration source (if different from preceding entry): N/A
Business size: Small Business Administration (SBA) Approved Small Business Mentor/Protégé Joint Venture
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
CUSTOMER INFORMATION
1a. Table of awarded special item number(s) with appropriate cross-reference to item descriptions and awarded price(s).
American Tech Solutions, LLC provides services through GSA MAS under the following SIN:
SIN 54151S
SIN 541611
SIN 54151HEAL
1b. Labor Pricing.
Special Item Number 54151S - Information Technology (IT) Professional Services GSA Hourly Rates with IFF – Both
SIN Labor Category Rate 54151S Communications Engineer II (BlueWater) $62.95 54151S Communications Focal Point Lead (BlueWater) $96.26 54151S Communications Security Specialist (BlueWater) $65.49 54151S Computer Systems Analyst - Journeyman (BlueWater) $67.14 54151S Computer Systems Analyst - Senior (BlueWater) $78.99 54151S Consultant II (BlueWater) $199.96 54151S Consultant III (BlueWater) $213.25 54151S Desktop Support (BlueWater) $61.55 54151S EIS / Web Team Lead/ ENG (BlueWater) $79.39 54151S EIS SharePoint Manager - Senior (BlueWater) $74.43 54151S Help Desk Specialist - Junior[**](BlueWater) $31.36 54151S Help Desk Specialist - Journeyman[**] (BlueWater) $41.56 54151S Help Desk Specialist - Senior (BlueWater) $50.96 54151S Info Assurance / Security Specialist Mid (BlueWater) $54.58 54151S Info Assurance / Security Specialist – Senior (BlueWater) $80.58 54151S Information Specialist/Knowledge Engineer[**] (BlueWater) $43.89 54151S Information Specialist/Knowledge Engineer – Lead
(BlueWater) $55.66
54151S IT Asset Management/Equip[**] (BlueWater) $40.70 54151S IT Project Manager – Mid (BlueWater) $61.67 54151S IT Support Specialist - Mid[**] (BlueWater) $47.64 54151S IT Support Specialist - Senior (BlueWater) $55.57 54151S Network Engineer - I (BlueWater) $49.97 54151S Network Engineer – Mid (BlueWater) $54.58 54151S Network Specialist - Junior[**] (BlueWater) $31.23 54151S Network Specialist - Journeyman[**] (BlueWater) $45.48 54151S Network Team Lead (BlueWater) $94.28 54151S Operations Lead (BlueWater) $115.11
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
54151S Program Manager - Senior (BlueWater) $136.46 54151S Project Manager - Senior (BlueWater) $96.41 54151S Server Team Lead Engineer (BlueWater) $81.37 54151S Service Desk Lead (BlueWater) $60.37 54151S System Admin II (BlueWater) $80.07 54151S System Admin III (BlueWater) $104.85 54151S Systems Engineer – Mid (BlueWater) $51.60 54151S Systems Engineer - Senior (BlueWater) $71.45 54151S Web Designer - Junior[**] (BlueWater) $44.66 54151S Web Designer SR (BlueWater) $66.49 54151S Program Manager 3 (American Operations Corporation) $185.43
54151S Task Manager 3 (American Operations Corporation) $99.93
54151S Task Manager 4 (American Operations Corporation) $123.93
54151S Project Manager 2 (American Operations Corporation) $88.84
54151S Project Manager 3 (American Operations Corporation) $110.14
54151S Business Systems Analyst 1 (American Operations Corporation)
$71.20
54151S Business Systems Analyst 2 (American Operations Corporation)
$86.10
54151S Business Systems Analyst 3 (American Operations Corporation)
$106.75
54151S Business Systems Analyst 4 (American Operations Corporation)
$140.92
54151S Enterprise Architect 1 (American Operations Corporation) $85.43
54151S Enterprise Architect 2 (American Operations Corporation) $103.38
54151S Enterprise Architect 3 (American Operations Corporation) $128.18
54151S Enterprise Architect 4 (American Operations Corporation) $169.21
54151S Information Systems Security Specialist 1 (American Operations Corporation)
$72.73
54151S Information Systems Security Specialist 2 (American Operations Corporation)
$87.98
54151S Information Systems Security Specialist 3 (American Operations Corporation)
$109.09
54151S Information Systems Security Specialist 4 (American Operations Corporation)
$144.01
54151S Computer Security Systems Specialist 1 (American Operations Corporation)
$71.61
54151S Computer Security Systems Specialist 2 (American Operations Corporation)
$86.64
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
54151S Computer Security Systems Specialist 3 (American Operations Corporation)
$107.44
54151S Information Systems Security Engineer 1 (American Operations Corporation)
$84.25
54151S Information Systems Security Engineer 2 (American Operations Corporation)
$101.95
54151S Information Systems Security Engineer 3 (American Operations Corporation)
$126.43
54151S Information Systems Security Engineer 4 (American Operations Corporation)
$166.89
54151S Systems Engineer 1 (American Operations Corporation) $72.15
54151S Systems Engineer 2 (American Operations Corporation) $87.30
54151S Systems Engineer 3 (American Operations Corporation) $108.26
54151S Systems Engineer 4 (American Operations Corporation) $142.90
54151S Systems Programmer 1 (American Operations Corporation) $70.72
54151S Systems Programmer 2 (American Operations Corporation) $85.57
54151S Systems Programmer 3 (American Operations Corporation) $106.10
54151S Systems Analyst 1 (American Operations Corporation) $64.02
54151S Systems Analyst 2 (American Operations Corporation) $77.45
54151S Systems Analyst 3 (American Operations Corporation) $96.06
54151S Systems Analyst 4 (American Operations Corporation) $126.81
54151S Software Engineer 1 (American Operations Corporation) $67.33
54151S Software Engineer 2 (American Operations Corporation) $81.45
54151S Software Engineer 3 (American Operations Corporation) $100.99
54151S Software Engineer 4 (American Operations Corporation) $133.34
54151S Programmer 1 (American Operations Corporation) $65.82
54151S Programmer 2 (American Operations Corporation) $79.64
54151S Programmer 3 (American Operations Corporation) $98.75
54151S Software Tester 1 (American Operations Corporation) $61.23
54151S Software Tester 2 (American Operations Corporation) $74.07
54151S Software Tester 3 (American Operations Corporation) $91.85
54151S Integration & Test Engineer 2 (American Operations
$72.76
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Integration & Test Engineer 3 (American Operations Corporation)
$90.21
54151S Telecommunications Engineer 1 (American Operations Corporation)
$67.07
54151S Telecommunications Engineer 2 (American Operations Corporation)
$81.17
54151S Telecommunications Engineer 3 (American Operations Corporation)
$100.67
54151S Telecommunications Engineer 4 (American Operations Corporation)
$132.85
54151S Network Engineering 2 (American Operations Corporation) $81.29
54151S Network Engineering 3 (American Operations Corporation) $100.79
54151S Network Administrator 1 (American Operations Corporation) $62.78
54151S Network Administrator 2 (American Operations Corporation) $75.97
54151S Network Administrator 3 (American Operations Corporation) $94.19
54151S Database Administrator 1 (American Operations Corporation) $68.73
54151S Database Administrator 2 (American Operations Corporation) $83.16
54151S Database Administrator 3 (American Operations Corporation) $103.12
54151S Database Administrator 4 (American Operations Corporation) $136.12
54151S Systems Administrator 1 (American Operations Corporation) $62.52
54151S Systems Administrator 2 (American Operations Corporation) $75.64
54151S Web Designer 1 (American Operations Corporation) $66.62
54151S Web Designer 2 (American Operations Corporation) $80.61
54151S Web Designer 3 (American Operations Corporation) $99.95
54151S Web Software Developer 1 (American Operations Corporation) $73.44
54151S Web Software Developer 2 (American Operations Corporation) $88.88
54151S Web Software Developer 3 (American Operations Corporation) $110.20
54151S Web Software Developer 4 (American Operations Corporation) $145.44
54151S Web Content Administrator 1 (American Operations
$56.60
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Web Content Administrator 2 (American Operations Corporation)
$68.47
54151S Web Content Administrator 3 (American Operations Corporation)
$84.90
54151S Cloud Architect 2 (American Operations Corporation) $91.29
54151S Cloud Architect 3 (American Operations Corporation) $113.20
54151S Solutions Architect 2 (American Operations Corporation) $87.89
54151S Solutions Architect 3 (American Operations Corporation) $108.98
54151S Solutions Architect 4 (American Operations Corporation) $143.84
54151S Emerging Technology Specialist 2 (American Operations Corporation)
$84.99
54151S Emerging Technology Specialist 3 (American Operations Corporation)
$105.39
54151S Emerging Technology Specialist 4 (American Operations
$145.94
Special Item Number 541611 - Professional Services – Business Administrative Services – GSA Hourly Rates with IFF – Customer Facility
541611 Business Functional Analyst I (BlueWater Federal Solutions) $103.04 541611 Business Functional Analyst II (BlueWater Federal Solutions) $114.09 541611 Business Functional Analyst III (BlueWater Federal Solutions) $150.15 541611 Business Functional Analyst IV (BlueWater Federal Solutions) $158.53 541611 Business Program Manager I (BlueWater Federal Solutions) $110.39 541611 Business Program Manager II (American Operations
Corporation) $115.85
541611 Business Program Manager III (American Operations Corporation)
$120.42
541611 Business Program Manager IV (BlueWater Federal Solutions) $163.02 541611 Business Program Specialist I (BlueWater Federal Solutions) $88.44 541611 Business Program Specialist II (BlueWater Federal Solutions) $93.80 541611 Business Program Specialist III (BlueWater Federal Solutions) $103.61 541611 Business Program Specialist IV (BlueWater Federal Solutions) $114.93 541611 Business Project Manager I (BlueWater Federal Solutions) $103.61
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
541611 Business Project Manager II (BlueWater Federal Solutions) $113.82 541611 Business Project Manager III (BlueWater Federal Solutions) $115.11 541611 Business Project Manager IV (BlueWater Federal Solutions) $130.78 541611 Business Subject Matter Expert I (American Operations
Corporation) $106.99
541611 Business Subject Matter Expert II (BlueWater Federal Solutions)
$128.55
541611 Business Subject Matter Expert III (BlueWater Federal Solutions)
$158.53
541611 Business Consultant I (BlueWater Federal Solutions) $148.05 541611 Business Consultant II (BlueWater Federal Solutions) $199.96 541611 Business Consultant III (BlueWater Federal Solutions) $213.25
541611 Service Delivery Manager 1 (American Operations Corporation)
$77.27
541611 Service Delivery Manager 2 (American Operations Corporation)
$93.49
541611 Service Delivery Manager 3 (American Operations Corporation)
$115.94
541611 Service Delivery Manager 4 (American Operations Corporation)
$153.01
541611 Management Analyst 1 (American Operations Corporation) $64.70
541611 Management Analyst 2 (American Operations Corporation) $78.27
541611 Management Analyst 3 (American Operations Corporation) $97.05
541611 Management Analyst 4 (American Operations Corporation) $128.12
541611 Information Services Consultant 1 (American Operations Corporation)
$67.50
541611 Information Services Consultant 2 (American Operations Corporation)
$81.68
541611 Information Services Consultant 3 (American Operations Corporation)
$101.28
541611 Information Services Consultant 4 (American Operations Corporation)
$133.69
541611 Program Management Specialist 1 (American Operations Corporation)
$64.43
541611 Program Management Specialist 2 (American Operations Corporation)
$77.94
541611 Program Management Specialist 3 (American Operations Corporation)
$96.66
541611 Program Management Specialist 4 (American Operations Corporation)
$127.60
541611 Configuration/Data Management Analyst 1 (American Operations Corporation)
$61.03
541611 Configuration/Data Management Analyst 2 (American Operations Corporation)
$73.85
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
541611 Configuration/Data Management Analyst 3 (American Operations Corporation)
$91.56
541611 Communications Specialist 1 (American Operations Corporation)
$62.40
541611 Communications Specialist 2 (American Operations Corporation)
$75.59
541611 Communications Specialist 3 (American Operations Corporation)
$93.65
541611 Quality Assurance Analyst 1 (American Operations Corporation)
$55.84
541611 Quality Assurance Analyst 2 (American Operations Corporation)
$67.56
541611 Quality Assurance Analyst 3 (American Operations Corporation)
$83.78
541611 Data Warehousing/Mining Specialist 1 (American Operations Corporation)
$71.01
541611 Data Warehousing/Mining Specialist 2 (American Operations Corporation)
$85.92
541611 Data Warehousing/Mining Specialist 3 (American Operations Corporation)
$106.53
541611 Data Warehousing/Mining Specialist 4 (American Operations Corporation)
$140.64
541611 Operations/Technical Support Manager 1 (American Operations Corporation)
$81.62
541611 Operations/Technical Support Manager 2 (American Operations Corporation)
$98.75
541611 Operations/Technical Support Manager 3 (American Operations Corporation)
$122.46
541611 Business Process Engineer 1 (American Operations Corporation)
$71.96
541611 Business Process Engineer 2 (American Operations Corporation)
$87.07
541611 Business Process Engineer 3 (American Operations Corporation)
$108.00
541611 Business Process Engineer 4 (American Operations Corporation)
$142.55
541611 Business Consultant 1 (American Operations Corporation) $73.86
541611 Business Consultant 2 (American Operations Corporation) $89.38
541611 Business Consultant 3 (American Operations Corporation) $110.83
541611 Business Consultant 4 (American Operations Corporation) $146.29
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Special Item Number 54151HEAL – Information Technology – Health IT Services - GSA Hourly Rates with IFF – Customer Facility
54151HEAL Health IT Software Developer I (BlueWater) $61.52 54151HEAL Health IT Software Developer II (BlueWater) $84.96 54151HEAL Health IT Engineer I (BlueWater) $75.28 54151HEAL Health IT Engineer II (BlueWater) $99.74 54151HEAL Health IT Program Manager I (BlueWater) $110.39
54151HEAL
Health IT Program Manager II (American Operations Corporation)
$115.85
54151HEAL
Health IT Program Manager III (American Operations Corporation)
$120.42
54151HEAL Health IT Program Manager IV (BlueWater) $163.02 54151HEAL Health IT Database Administrator III (BlueWater) $106.47 54151HEAL Health IT Information Systems Specialist (BlueWater) $80.59 54151HEAL Health IT Information Systems Analyst (BlueWater) $61.62 54151HEAL Health IT Database Analyst (BlueWater) $79.06 54151HEAL Health IT Project Manager I (BlueWater) $103.61 54151HEAL Health IT Project Manager II (BlueWater) $113.82 54151HEAL Health IT Project Manager III (BlueWater) $115.11 54151HEAL Health IT Project Manager IV (BlueWater) $130.78 54151HEAL Health IT Subject Matter Expert I (BlueWater) $106.99 54151HEAL Health IT Subject Matter Expert II (BlueWater) $128.55 54151HEAL Health IT Subject Matter Expert III (BlueWater) $158.53 54151HEAL Health IT Consultant I (BlueWater) $148.05 54151HEAL Health IT Consultant II (BlueWater) $199.96 54151HEAL Health IT Consultant III (BlueWater) $213.25
1c. Labor Category Descriptions.
Special Item Number 54151S - Information Technology (IT) Professional Services
Labor Category/Service Description Min Edu Min Years
Experience
Proposed Education
Substitutions Communications Engineer II Provide communications solutions involving the design, planning, implementation, configuration, testing and operation of communication infrastructure and services that include audio, web and video conferencing, streaming, recording, video on demand, sharing content and integration with other business applications. Support
Associates 6 High School + 2 years relevant experience
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions all aspects of deployment: requirements advice, review orders as requested, support with project management.
Establish and continue operational best practices and standard operating procedures for communications systems deployment, support, and management (monitoring, maintenance, etc.).
Communications Focal Point Lead Serve as a senior liaison between contractor and client for matters relating to communications systems and communications solutions. Effectively communicate complex network architectures, client computing resources, and IT infrastructure to the client for decision makers within the organization. Establish operations processes and procedures, provide client-side mission support to a variety of users during daily operations, monthly relocations, annual training events, and unplanned real-world events. Prepare, submit, and brief daily, weekly, and monthly metrics and status reports regarding communications engineering projects or programs.
Bachelors 8 Associates + 5 years relevant experience
Communications Security Specialist Responsible for the receipt, custody, issue, safeguarding, accounting, and when necessary, the destruction of COMSEC material. The scope of responsibilities includes the implementation/enforcement of cybersecurity policies, governance and training of contractor and/or client communications infrastructure to ensure conformance and compliance with evolving cybersecurity standard operating procedures. Inform decision makers on effective COMSEC and system security best practices and provide special insight into specific areas of weakness or risk associated with existing network and communications infrastructure.
Associates 4 High School + 2 years relevant experience
Computer Systems Analyst - Journeyman Supervise and lead teams of analysts to analyze information requirements. Evaluate analytically and systematically, problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to conclusion.
Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. As directed, Associates 4 High School + 2 years
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions coordinate closely with programmers to ensure proper implementation of program and system specifications.
Develop, in conjunction with functional users, system alternative solutions.
Computer Systems Analyst - Senior Manage analyst teams as the functional lead to analyze information requirements. Evaluate analytically and systematically, problems of workflow, organization, and planning and directs and/or supervises Computer Systems Analysts to develop appropriate corrective action. Directs the development plans for automated information systems from project inception to conclusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions.
Bachelors 6 Associates + 3 years relevant experience
Consultant II Possesses knowledge, significant experience, or capabilities in the development of solutions, recommendations, or outcomes across multiple tasks and/or organizations. Supports the development of solutions to address organization’s challenges. Supports project objectives and helps assess the impact of industry trends, policy, or standard methodologies. Conducts activities in support of project team’s objectives. Leads and directs teams of consultants to conduct their responsibilities and meet objectives
Bachelors 6 Associates + 5 years relevant experience
Consultant III Possesses expert-level knowledge, significant experience, or capabilities in the development of solutions, recommendations, or outcomes across multiple tasks and/or organizations. Capable of acting as a functional lead and can provide insight and support to key decision makers within the organization. Supports the development of solutions to address organization’s challenges.
Supports project objectives and helps assess the impact of industry trends, policy, or standard methodologies.
Conducts activities in support of project team’s objectives.
Leads and directs teams of consultants to conduct their responsibilities and meet objectives
Bachelors 8 Associates + 5 years relevant
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Desktop Support Assist supervisors and functional leads in providing area-specific technical support at the program or division level (i.e., project coordination, configuration management, etc.). Assist others through organization help desk software and other remote access desktop programs; Act as initial point of contact for all computer and system related concerns from clients or other employees; resolve technical issues concerning customer's accounts / software infrastructure and support computer software integration diagnosing and troubleshooting common problems.
Resolve technical issues related to network interruptions and assist in the Installation and configuration of computer systems and applications. Experienced Desktop Support required. May require certification in industry-specific networks or operating systems.
High School
EIS / Web Team Lead/ ENG Responsible for the administration and management of Web Development and Applications Services to monitor, control, configure, and optimize applications systems supporting enterprise information services infrastructure.
Coordinate the delivery and ongoing management of web products, as defined by the client, and lead teams of developers and engineers to collaborate to meet functionality and reliability objectives of applications and services. Provide feedback and insight to the customer on limitations, features, timeline, schedule, cost, configuration, and sustainment of critical web services and applications.
Bachelors 6 Associate + 5 years relevant experience
EIS SharePoint Manager - Senior Responsible for setting strategy, providing leadership, defining goals, tracking performance, developing teams and solutions, prioritizing projects and resources and delivering results using SharePoint.
Bachelors 8 Associate + 5 years relevant experience
Help Desk Specialist - Junior[**] Provide personal and AI-assisted, chat, phone, email, web, and/or in-person support to users in the areas of communications, collaboration tools, and applications.
Serve as the initial point of contact for Program Services (e.g., IT, Provisions, HR, etc.).
High School
Help Desk Specialist - Journeyman[**] Provide personal and AI-assisted, chat, phone, email, web, and/or in-person support to users in the areas of communications, collaboration tools, and applications.
High School
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Serve as the initial point of contact for Program Services (e.g., IT, Provisions, HR, etc.).
Help Desk Specialist - Senior Serve as the senior technical assistant capable of providing personal and AI-assisted, chat, phone, email, web, and/or in-person support to users in the areas of communications, collaboration tools, and applications. Serve as the initial point of contact for Program Services (e.g., IT, Provisions, HR, etc.).
High School
Info Assurance / Security Specialist Mid Determines, develops, and implements enterprise information assurance and security standards. Provides technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information.
Provides technical evaluations of customer systems and assists with making security improvements. Participates in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conducts security product evaluations, and recommends products, technologies and upgrades to improve the customer’s security posture.
Contributes to moderately complex aspects of a project.
Bachelors 6 Associate + 3 years relevant experience
Info Assurance / Security Specialist - Senior As either an individual contributor or team lead, determine, develop, and implement enterprise information assurance and security standards. Provide technical support in the areas of vulnerability assessment, risk assessment, network security, product evaluation, and security implementation. Responsible for designing and implementing solutions for protecting the confidentiality, integrity and availability of sensitive information. Provide technical evaluations of customer systems and assists with making security improvements. Participate in design of information system contingency plans that maintain appropriate levels of protection and meet time requirements for minimizing operations impact to customer organization. Conduct security product evaluations, and recommend products, technologies and upgrades to improve the customer’s security posture.
Bachelors 8 Associate + 5
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Contribute to aspects of projects that range in complexity from minor to significant.
Information Specialist/Knowledge Engineer[**] Apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects as directed by functional lead.
Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Establish standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses.
Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.
Bachelors 4 Associate + 3 years relevant experience
Information Specialist/Knowledge Engineer - Lead As individual contributor or functional/task lead, apply business process improvement practices to re-engineer methodologies/principles and business process modernization projects. Apply, as appropriate, activity and data modeling, transaction flow analysis, internal control and risk analysis and modern business methods and performance measurement techniques. Establish standards for information systems procedures. Develop and apply organization-wide information models for use in designing and building integrated, shared software and database management systems and data warehouses.
Construct sound, logical business improvement opportunities consistent with corporate Information Management guiding principles, cost savings, and open system architecture objectives.
Bachelors 8 Associate + 3 years relevant experience
IT Asset Management/Equip[**] Assist the owning property custodian in performing asset management responsibilities. The scope includes assisting with compliance of client requirements, training and use of approved tracking tools/databases/SharePoint sites.
Ensure customer organization compliance with client and local policies and regulation for hardware asset management. Be appointed as alternate property custodian and perform applicable responsibilities (i.e.
High School
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions reconciliations, established custodial responsibilities, documentation etc.) at the request of the primary custodian. Prepare all required documentation e.g. staff summary sheets and appointment letters when required for government signing and approval workflow as requested.
Perform lifecycle management duties, requirements IAW established guidance and procedures as requested.
Accomplish local training and utilize approved tracking tools/databases/SharePoint site in performance of unit IT PC management. Provide guidance to customer organization personnel on asset management.
IT Project Manager – Mid Responsible for the overall management of specific task order(s) or projects ensuring that the technical solutions and schedules are implemented in a timely and cost-effective manner. Interfaces with the Government Contracting Officer (CO), the Contracting Officer’s Representative (COR), government management personnel, and customer agency representatives. Ensures compliance with applicable client regulations, requirements, policies and procedures, cost and schedule, and engineering specifications.
Associates 5 High School + 5 years relevant experience
IT Support Specialist - Mid[**] Provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks. Provide support in responding to system user requests for assistance. Provide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs. Provide support to: install and provide basic support for approved PC software; perform upgrades to all computer platforms, train office staff on computers, maintain logs and inventory of equipment repairs, assist in administering all computer platforms as directed and assist in resolving any operations problems.
Support network administration with server maintenance and administration. Require general knowledge of enterprise management products (e.g., Desktop, application, network, etc.) including, but not limited to, Microsoft, Macintosh, ServiceNow, CISCO, UNIX, etc.
Supervise junior support technicians for quality of technical support.
Associates 4 High School + 2 years
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions IT Support Specialist - Senior Serve as a functional or task lead to provide support to monitor, install and perform maintenance on personal computers, laptop computers, software, and networks.
Provide support in responding to system user requests for assistance. Provide support for on-the-spot diagnostic evaluations, implementation of corrections, and training users in proper operation of systems and programs.
Provide support to: install and provide basic support for approved PC software; perform upgrades to all computer platforms, train office staff on computers, maintain logs and inventory of equipment repairs, assist in administering all computer platforms as directed and assist in resolving any operations problems. Support network administration with server maintenance and administration. Requires general knowledge of enterprise management products (e.g., Desktop, application, network, etc.) including, but not limited to, Microsoft, Macintosh, ServiceNow, CISCO, UNIX, etc. Supervise support technician staff performance for quality of technical support.
Associates 8 High School + 5 years relevant experience
Network Engineer - I Serve in a supervisory role to support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs), as directed by functional lead. Assist in designing and managing the WAN/LAN infrastructure and any processes related to the WAN/LAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provide higher-echelon problem identification, diagnosis and resolution of problems. Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices.
Bachelors 4 Associates + 3 years relevant experience
Network Engineer – Mid Serve in a supervisory role to support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs), as directed by functional lead. Assist in designing and managing the WAN/LAN infrastructure and any processes related to the WAN/LAN. Provide
Bachelors 6 Associates + 3
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provide higher-echelon problem identification, diagnosis and resolution of problems. Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices.
Network Specialist - Junior[**] Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs), as directed by supervisors or functional lead. Assist in designing and managing the WAN/LAN infrastructure and any processes related to the WAN/LAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks.
Provide second level problem identification, diagnosis and resolution of problems. Support the dispatch of circuit and hardware vendors involved in the resolution process.
Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices.
Associates 2 Highschool + 2 years relevant experience
Network Specialist - Journeyman[**] Support the installation, implementation, troubleshooting, and maintenance of agency wide-area networks (WANs) and local-area networks (LANs), as directed by functional lead. Assist in designing and managing the WAN/LAN infrastructure and any processes related to the WAN/LAN. Provide Production Support of the Network, including: day-to-day operations, monitoring and problem resolution client Networks. Provide second level problem identification, diagnosis and resolution of problems.
Support the dispatch of circuit and hardware vendors involved in the resolution process. Support the escalation and communication of status to agency management and internal customers. A working knowledge is desirable in various software systems and architectures, communications protocols: and network hardware devices.
Bachelors 4 Associates + 3 Years relevant Experience
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Network Team Lead Technical Lead for other engineering resources. Provide leadership and technical guidance for managing and monitoring daily client server and storage operations.
Configures, Installs, Implements, Troubleshoots, Designs, and builds storage / backup / server systems.. Uses tools and technology to design, install, configure and troubleshoot Server infrastructure providing supervision and provide customer support for network related services.
Bachelors 8 Associates + 5 years of Experience
Operations Lead Responsible for the administration and management of direct support to the client's IT and network infrastructure.
Supervise support team leads in their responsibilities to deliver requirements. Observe and monitor KPI's for conformance to quality standards and direct team leads as appropriate in the execution of their responsibilities to secure, support, and sustain information and information systems. Serve as the senior liaison to both the contractor and client for matters relating to IT operations within your scope of responsibility. Provide insight and feedback to stakeholders regarding operations and future performance of projects.
Bachelors 8 Associates + 5 years of Experience
Program Manager - Senior Serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions to include multiple complex and inter-related project tasks. Such tasks often require managing teams of contractor personnel at multiple locations. Provide overall direction of program activities.
Manage and maintain contractor interface with the senior levels of the customer's organization. Consult with customer and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations. Establish and maintain technical and financial reports to show progress of projects to management and customers, organize and assign responsibilities to subordinates, oversee and be responsible for the successful completion of all assigned tasks.
Bachelors 8 Associates + 5 years of Experience
Project Manager - Senior Serve as a senior project manager, responsible for the overall management of specific task order(s) or projects
Bachelors 6 Associates + 5 years of Experience
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions ensuring that the technical solutions and schedules are implemented in a timely and cost-effective manner.
Interfaces with the Government Contracting Officer (CO), the Contracting Officer’s Representative (COR), government management personnel, and customer agency representatives. Ensures compliance with applicable FARs and DoD regulations, requirements, policies and procedures, cost and schedule, and engineering specifications.
Server Team Lead Engineer Technical Lead for other engineering resources. Provide leadership and technical guidance for managing and monitoring daily client server and storage operations.
Configures, Installs, Implements, Troubleshoots, Designs, and builds storage / backup / server systems. Uses tools and technology to design, install, configure and troubleshoot Server infrastructure providing supervision and provide customer support for network related services.
Bachelors 8 Associates + 5 years of Experience
Service Desk Lead Provide daily supervision and direction to staff who are responsible for AI, AI-assisted, chat, phone and/or in-person support to users in the areas of communications, collaboration tools, and applications. Serve as the first point of contact for troubleshooting Help Desk performance. Manage via performance metrics, gather and present usage statistics and information.
Bachelors 6 Associates + 3 years of Experience
System Admin II As either individual contributor or supervisor, perform/manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plan, monitor, and aid users in accessing and using business systems.
Associates 4 High School + 5 years
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions System Admin III As either individual contributor, supervisor, task lead, or functional lead, perform/manage the daily activities of configuration and operation of systems which may be mainframe, mini, or client/server based. Assist with the optimizing of system operation and resource utilization and perform system capacity analysis and planning. Plan, monitor, and aid users in accessing and using business systems.
Associates 8 High School + 5 Years Relevant Experience
Systems Engineer – Mid As directed by functional lead or task lead, as either individual contributor or supervisor, perform additions and changes to communications, collaboration tools, and applications; include investigation, analysis, recommendation, configuration, installation, and testing of new hardware and software to meet communications, collaboration tools, and applications communications, collaboration tools, and applications requirements.
Provide direct support in the day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment. Manage staff/teams as necessary.
Bachelors 4 Associates + 3 years relevant experience
Systems Engineer - Senior As directed by senior management, as either individual contributor, supervisor, task lead, or functional lead, perform additions and changes to communications, collaboration tools, and applications; include investigation, analysis, recommendation, configuration, installation, and testing of new hardware and software to meet communications, collaboration tools, and applications communications, collaboration tools, and applications requirements. Provide direct support in the day-to-day operations on communications, collaboration tools, and applications (e.g., network hardware, operating systems, etc.), including the evaluation of supporting system utilization, monitoring response time and primary
Bachelors 8 Associates + 5
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions support for detection and correction of operational problems using knowledge of hardware and software installation and maintenance in the services environment.
Manage staff/teams as necessary.
Web Designer - Junior[**] As individual contributor, working along with a web development team, design and collaborate with senior team members to create web designs that satisfy the client's web and application requirements. Use industry best practices to design, develop, and manage life-cycle support for compliance and adherence to quality standards. Assist with front-end design and provide insight and feedback to senior members of the team regarding back-end development and overall functionality. Perform final testing to ensure client requirements are met and that reliability and compliance objectives are satisfied.
Associates 4 High School + 5 Years relevant Experience
Web Designer SR Web Development and Sustainment Functions: Perform life-cycle applications support including: requirements analysis, software design/customization, database design, data administration, software testing, documentation, training, configuration management and deployment.
Provide operational support for application systems including: IT problem resolution, customer support, account/access management, web site, and database administration Perform necessary certification and accreditation actions and update/maintain security configuration as directed by the installation IA office.
Maintain compliance with applicable security guidance.
Ensure compliance with applicable laws and policies.
Support existing technology/technical solutions at varying points in their life-cycle.
Bachelors 8 Associates + 5 years relevant experience
Program Manager 3 Responsible for all contract activities. Sets policies and procedures, technical standards and methods, and priorities. Coordinates the management of all work performed on tasks under the contract. Coordinates the efforts of subcontractors, team members, and vendors.
Acts as the central point of contact with the Contracting Officer (CO), the Contracting Officer’s Representative (COR), and other client officials. Exercises full authority to act for the company in the performance of the required work and services under all task orders. Works
Bachelors
10 Masters and 5 years
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions independently, or under the general direction of senior level company management, on all phases of performance including contract management, project/task order management, coordination of resource needs, coordination with corporate resources and management.
Reports to senior company management on contract and task performance and issues. Has direct accountability for the technical correctness, timeliness and quality of deliverables, and the implementation and measurement of corporate and client quality standards and methodologies. Has a broad and deep knowledge of the IT industry, business administration, and human resource management and has excellent oral and written communications skills.
Task Manager 2 Serves as the task manager for a medium sized task order (or a small group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government CO, the contract-level COR, the Government Task Manager, government management personnel and customer agency representatives. Responsible for assembling the task team, assigning individual responsibilities, identifying appropriate resources needed, and developing the schedule to ensure the timely completion of the task=s milestones and final acceptance. Must be familiar with the systems scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Monitors each assigned task, implements and assures adherence to task level quality and methodology standards, and keeps the Program Manager abreast of all problems and accomplishments. Anticipates problems and works to mitigate the anticipated problems. As a task leader, provides technical direction for the complete task effort.
Reviews and evaluates work of subordinate staff and prepares performance reports. May serve as a technical authority for a particular task area. As a staff specialist or consultant, resolves unique and unyielding systems problems using new technology. Can complete tasks within estimated time frames and budget constraints.
Interacts with client management personnel. Prepares activity and progress reports regarding all assigned tasks.
Bachelors 5 Masters and 3
12020 Sunrise Valley Drive, Suite 144 Reston, Virginia 20191 Telephone (703) 860-6387 Facsimile (703) 860-6388
Experience
Proposed Education
Substitutions Reports in writing and orally to company and client representatives.
Task Manager 3 Serves as the task manager for a large, complex task order (or a group of task orders affecting the same common/standard/migration system) and shall assist the Program Manager in working with the Government CO, the contract-level COR, the Government Task Manager, government management personnel and customer agency representatives.
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