MAS - Inserso Corporation - 47QTCA19D0066

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system. The INTERNET address for GSA Advantage!™ is: http://www.GSAAdvantage.gov.

Contract Number: 47QTCA19D0066

Contract Period: February 20, 2019 – February 19, 2029

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Contractor: Inserso Corporation 8180 Greensboro Drive Suite 403

McLean, VA 22102

Schedule Title: Multiple Award Schedule Federal Supply Group: Information Technology

Business Size: Other than Small Business Telephone: 703-642-9598 Web Site: www.inserso.com E-mail: cynthia.milstead@inserso.com

Contract Administration: Cynthia Milstead

Pricelist Current through Modification #PO-0020 effective 01-31-2024.

https://www.gsa.gov/schedules http://www.inserso.com/ mailto:cynthia.milstead@inserso.com

GSA Schedule Contract Number 47QTCA19D0066

2 | P a g e

CUSTOMER INFORMATION:

1a. Table of Awarded Special Item Number(s) with appropriate cross-reference to page numbers:

SIN SIN Description 54151HEAL & 54151HEALRC Health Information Technology Services 54151S & 54151SRC Information Technology Professional Services OLM & OLMRC Order Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. See Pricing Page 5.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Labor Category Descriptions Page 7.

2. Maximum Order: For SINs 54151HEAL & 54151S - $500,000 For SIN OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic. 48 contiguous states, Alaska, Hawaii, Washington

D.C., Puerto Rico, U.S. Territories, and to a port or consolidation point within the aforementioned locations for orders that are received from overseas activities.

5. Point(s) of production (city, county, and state or foreign country): Same as Company Address

6. Discount from list prices or statement of net price: Government net prices (discounts already deducted).

7. Quantity discounts: None

8. Prompt payment terms: Net 30 days Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None

10a. Time of Delivery (Contractor insert number of days): To be negotiated at the Task Order Level or as negotiated with the ordering activity.

10b. Expedited Delivery. The Contractor will insert the sentence “Items available for expedited delivery are noted in this price list.” under this heading. The Contractor may use a symbol of its choosing to highlight items in its price list that have expedited delivery: To be negotiated at the Task Order Level or as negotiated with the ordering activity.

3 | P a g e

10c. Overnight and 2-day delivery. To be negotiated at the Task Order Level or as negotiated with the ordering activity.

10d. Urgent Requirements. To be negotiated at the Task Order Level or as negotiated with the ordering activity.

11. F.O.B Points(s): Destination

12a. Ordering Address(es): Same as Contractor

12b. Ordering procedures: See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as Contractor

14. Warranty provision: N/A

15. Export Packing Charges (if applicable): N/A

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A

17. Terms and conditions of installation (if applicable): N/A

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A

18b. Terms and conditions for any other services (if applicable): N/A

19. List of service and distribution points (if applicable): N/A

20. List of participating dealers (if applicable): N/A

21. Preventive maintenance (if applicable): N/A

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

N/A

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/ and www.inserso.com.

23. Unique Entity Identifier (UEI) Number: K18HRGF7HW21

24. Notification regarding registration in System for Award Management (SAM) database:

Contractor is registered in the System for Award Management.

https://www.section508.gov/

4 | P a g e

INSERSO CORPORATION

Inserso Corporation is an ISO 9001:2015 (Quality), ISO 20000-1:2018 (ITSM), ISO 27001:2013 (Security) certified and CMMI-ML3 appraised Small Business. Inserso was founded in 1994, with headquarters in Vienna, VA. Inserso provides comprehensive IT services for federal agencies. Inserso specializes in the management, development and sustainment of IT systems and solutions, including mission-centric system development and sustainment, Infrastructure & Cloud, Cyber Security, and IT Operations Support. Inserso has supported over 200 IT projects serving more than 40 customers such as GSA, US Air Force, US Army, US Navy, Defense Health Agency (DHA), Defense Information Systems Agency (DISA), and Department of Homeland Security (DHS).

Mission, Vision, and Values

Mission: Combine the power of people and technology to deliver superior, mission centric, and customer-specific solutions.

Vision: Become a recognized and respected leader by our customers, employees and industry.

Values: Our core values and beliefs guide us as we achieve our mission:

Integrity Be honest, trustworthy and ethical.

Passion for Excellence Pursue outstanding quality, performance and service.

Inspire confidence in every relationship Honor your commitments and treat each individual with utmost respect.

Responsible Leaders Be accountable for your actions, led by example and make decisions for the greater good of our customers, employees, partners and stakeholders.

Invest in the future Continuously improve and always prepare for long-term success.

Quality Policy: Satisfy customer requirements and expectations with a commitment to excellence.

5 | P a g e

GSA Awarded Pricing for SINs 54151HEAL & 54151S The rates are inclusive of the Industrial Funding Fee (IFF) of 0.75%.

SIN Job Title Year 5

02/20/23

02/19/24

Year 6 02/20/24

02/19/25

Year 7 02/20/25

02/19/26

Year 8 02/20/26

02/19/27

Year 9 02/20/27

02/19/28

Year 10 02/20/28

02/19/29

54151HEAL Health IT Consultant I $215.62 $222.09 $228.75 $235.61 $242.68 $249.96

54151HEAL Health IT Consultant II $186.42 $192.01 $197.77 $203.71 $209.82 $216.12

54151HEAL Health IT Consultant III $179.57 $184.96 $190.51 $196.22 $202.11 $208.17

54151HEAL Health IT Consultant

IV $165.30 $170.26 $175.37 $180.62 $186.05 $191.63

54151HEAL Health IT Consultant V $121.54 $125.19 $128.95 $132.82 $136.80 $140.90

54151S Associate Software Engineer $112.26 $115.63 $119.09 $122.67 $126.35 $130.14

54151S Certified Database Administrator $156.10 $160.79 $165.61 $170.58 $175.70 $180.97

54151S Certified Software Developer $149.68 $154.18 $158.80 $163.57 $168.47 $173.53

54151S Database Administrator I $73.78 $76.00 $78.28 $80.62 $83.04 $85.53

54151S Domain Expert $187.11 $192.73 $198.51 $204.46 $210.60 $216.92

54151S Graphics Developer $68.43 $70.49 $72.60 $74.78 $77.03 $79.34

54151S Help Desk I $44.91 $46.26 $47.65 $49.08 $50.55 $52.07

54151S Help Desk II $56.66 $58.37 $60.12 $61.92 $63.78 $65.69

54151S Help Desk III $72.71 $74.88 $77.13 $79.45 $81.83 $84.29

54151S Help Desk Manager I $89.82 $92.51 $95.28 $98.15 $101.09 $104.12

54151S Help Desk Manager II $103.72 $106.83 $110.04 $113.34 $116.74 $120.24

54151S Lead Developer $170.01 $175.10 $180.35 $185.76 $191.34 $197.08

54151S Network Engineer $136.86 $140.96 $145.19 $149.54 $154.03 $158.65

54151S Network Engineer I $77.00 $79.30 $81.68 $84.13 $86.66 $89.26

54151S Product Expert $174.28 $179.51 $184.89 $190.44 $196.15 $202.04

54151S Program Manager $187.11 $192.73 $198.51 $204.46 $210.60 $216.92

54151S Project Manager $155.03 $159.69 $164.47 $169.41 $174.49 $179.73

54151S Project Manager I $130.44 $134.35 $138.38 $142.53 $146.80 $151.20

54151S Senior Graphics Developer $98.37 $101.32 $104.36 $107.50 $110.72 $114.05

54151S Senior Network Engineer $146.48 $150.87 $155.40 $160.06 $164.87 $169.81

54151S Senior Project Manager $168.93 $173.99 $179.21 $184.59 $190.14 $195.84

54151S Senior Software Engineer $168.93 $173.99 $179.21 $184.59 $190.14 $195.84

54151S Senior Systems Analyst $155.03 $159.69 $164.47 $169.41 $174.49 $179.73

6 | P a g e

SIN Job Title Year 5

02/20/23

02/19/24

Year 6 02/20/24

02/19/25

Year 7 02/20/25

02/19/26

Year 8 02/20/26

02/19/27

Year 9 02/20/27

02/19/28

Year 10 02/20/28

02/19/29

54151S Senior Web Developer $131.51 $135.46 $139.52 $143.70 $148.01 $152.45

54151S Software Engineer $157.16 $161.87 $166.73 $171.73 $176.88 $182.19

54151S Software Engineer II $125.09 $128.84 $132.71 $136.69 $140.79 $145.01

54151S Subject Matter Expert

III $202.09 $208.15 $214.40 $220.83 $227.46 $234.28

54151S System Architect $187.11 $192.73 $198.51 $204.46 $210.60 $216.92

54151S Systems Analyst $133.65 $137.66 $141.79 $146.05 $150.43 $154.94

54151S Systems Analyst I $117.62 $121.15 $124.79 $128.53 $132.39 $136.36

54151S Systems Analyst III $139.00 $143.17 $147.47 $151.89 $156.44 $161.14

54151S Training Specialist $64.15 $66.08 $68.06 $70.11 $72.21 $74.38

54151S Web Content Editor $75.91 $78.19 $80.53 $82.95 $85.44 $88.00

54151S Web Designer I $82.33 $84.80 $87.34 $89.95 $92.65 $95.44

54151S Web Designer II $119.76 $123.36 $127.05 $130.86 $134.79 $138.83

54151S Web Developer $113.33 $116.73 $120.23 $123.84 $127.56 $131.39

54151S Web Developer I $87.67 $90.30 $93.01 $95.80 $98.67 $101.63

54151S Web Developer II $99.44 $102.42 $105.49 $108.65 $111.92 $115.27

SCLS Statement

The Service Contract Labor Standards (SCLS) are applicable to this contract as it applies to the entire Consolidated MAS Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and / or when the contractor adds SCLS labor categories / employees to the contract through the modification process, the contractor must inform the Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract.

7 | P a g e

SIN 54151HEAL – Health IT Services Labor Category Descriptions

Health IT Consultant I Functional Responsibilities: Provides analytical and program support, and is focused on high performance work. Typically contributes to the functional and technical specifications for development of a discrete project deliverable of moderate complexity. Completes assigned engagement tasks within the project scope and budget, while meeting deliverable requirements. Serves as a key analytical resource on engagement team. Assumes responsibility for conducting relevant research, distilling data, and creating reports. Actively engages consulting tools and methodologies to meet project objectives and complete program management activities. Maintains responsibility for quality assurance practices and fostering completion and accuracy of system documentation. May also participate in organizational assessments, and performance measures and indicators.

Minimum Education: Bachelors Minimum Experience: 10 years

Health IT Consultant II Functional Responsibilities: Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Designs, develops, implements and maintains business solutions. Works with main clients and project and business leaders to identify analytical requirements. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Minimum Experience: 8 years

Health IT Consultant III Functional Responsibilities: Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Simulates and tests process improvements. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals.

Performs a variety of tasks to include systems analysis and programming. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Minimum Experience: 6 years

8 | P a g e

Health IT Consultant IV Functional Responsibilities: Reviews, analyzes, and modifies programming systems including encoding, testing, debugging and installing to support an organization's application systems. Consults with users to identify current operating procedures and to clarify program objectives. May be expected to write documentation to describe program development, logic, coding, and corrections. Writes manual for users to describe installation and operating procedures. Communicates changes and may provide training to impacted business units. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks to include systems analysis and programming. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to top management.

Minimum Experience: 4 years

Health IT Consultant V Functional Responsibilities: Reviews, analyzes, and evaluates business systems and user needs.

Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Researches and analyzes basic and complex issues surrounding the processes and systems of an organization. Makes recommendations surrounding improving processes, efficiency and practices. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a manager.

Minimum Experience: 2 years

Experience & Degree Substitution Equivalencies

Standard Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High

School

Health IT Consultant I Bachelors 10 6 8 10 12 14

Health IT Consultant II Bachelors 8 4 6 8 10 12

Health IT Consultant III Bachelors 6 2 4 6 8 10

Health IT Consultant IV Bachelors 4 0 2 4 6 8

Health IT Consultant V Bachelors 2 0 0 2 4 6

9 | P a g e

SIN 54151HEAL – IT Professional Services Labor Category Descriptions

Associate Software Engineer Functional Responsibilities: Works under general direction. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents software applications, programs, and databases. May be involved in related activities such as research and development and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP, .NET, Oracle, MS SQL, client/server, distributed web, and other source code requirements.

Minimum Experience: 1 year

Certified Database Administrator Functional Responsibilities: Specializes in database administration, development, and support for a particular database system. Controls the design, development, use, and configuration of large database systems. Controls access to databases and assures the safekeeping of the databases. Monitors database usage and develops standards, procedures, and conventions for use. Is responsible for backups, recoveries, and optimizations of database systems. Passed certification exams for database administrators, which may include exams for: Microsoft MCDBA or Oracle DBA.

Certified Software Developer Functional Responsibilities: Specializes in software development using a particular language or development tool. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents software applications, programs, and databases.

May be involved in related activities such as research and development and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP. Passed certification exams for software developers, which may include exams for: Microsoft MCSD or Macromedia Certified Developer.

10 | P a g e

Database Administrator I Functional Responsibilities: Develops, implements, administers, and maintains policies and procedures for ensuring the security and integrity of the company database. Implements data models, database designs, data access and table maintenance codes. Resolves database performance and capacity issues, and replication and other distributed data issues. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a manager.

Domain Expert Functional Responsibilities: Provides expert consultative support to a functional technical area of the project. Develops solutions to complex problems. Works closely with the information technologists to identify the best technological solution for the technical issues. Leads project personnel in analyzing, designing, and implementing the domain specific technical/functional solutions of their expertise.

Minimum Experience: 5 years

Graphics Developer Functional Responsibilities: Works under general direction. Provides graphics development, integration, and support of graphics for use in documents and applications.

Minimum Education: High School

Help Desk I Functional Responsibilities: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor.

Help Desk II Functional Responsibilities: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks and monitors the problem to ensure a timely resolution. Has

11 | P a g e knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor or manager.

Minimum Experience: 3 years

Help Desk III Functional Responsibilities: Provides support to end users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. May lead and direct the work of others. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected.

Help Desk Manager I Functional Responsibilities: Supervises the day-to-day operations of the help desk. Identifies, researches, and resolves complex technical problems. Creates and manages escalation procedures and ensures service levels are maintained. Documents, tracks, and monitors problems to ensure resolution in a timely manner. Is considered a working supervisor with little authority for personnel actions.

Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department.

Help Desk Manager II Functional Responsibilities: Manages a team of support personnel who troubleshoot IT issues.

Implements policies and procedures regarding how problems are identified, received, documented, distributed, and corrected. Ensures maximum issue resolutions in minimum time. Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user. Familiar with a variety of the field's concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department.

Minimum Experience: 7 years

12 | P a g e

Lead Developer Functional Responsibilities: Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. Oversees testing and develops fixes. Has knowledge of standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude required. Typically reports to a project leader or manager.

Minimum Experience: 7 years

Network Engineer Functional Responsibilities: Develops and maintains Local Area Network and web enabled systems.

Detects, analyzes, and resolves networking issues with both hardware and software installations and configurations. Monitors task status and provides recommendations to alleviate discrepancies.

Minimum Experience: 8 years

Network Engineer I Functional Responsibilities: Assists in the development and maintenance of network communications.

Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Has knowledge of commonly-used concepts, practices, and procedures within a particular field. Relies on experience, and judgment to perform the functions of the job. Works under general supervision. Typically reports to a supervisor.

Product Expert Functional Responsibilities: Provides expert consultative support for a specific product or application for the project. Develops solutions to complex problems. Works closely with the information technologists to identify the best technological solution for the technical issues. Leads project personnel in analyzing, designing, and implementing solutions utilizing the specific product or application of their expertise.

Program Manager Functional Responsibilities: Provides the primary interface with client management regarding strategic program/project issues. Ensures projects are completed within applicable estimated time frames and budget constraints. Provides QA review of all key project deliverables and ensures work products are

13 | P a g e complete and adhere to client standards. Delivers presentations and leads strategic level client meetings. Participates in project status and steering committee meetings.

Project Manager Functional Responsibilities: Manages the day-to-day operations of the project and interfaces with the client regarding project issues. Prepares estimates and work plans based on past experiences with similar projects. Prepares and delivers project status reports and communications to the client. Resolves project staffing and planning issues and manages company staff assigned to the project. Directs the completion of the project tasks within applicable estimated time frames and budget constraints.

Reviews project deliverables and work products for completeness and adherence to requirements.

Normally manages small teams of five or less.

Project Manager I Functional Responsibilities: Manages the day-to-day operations of the project and interfaces with the client regarding project issues. Prepares estimates and work plans based on past experiences with similar projects. Prepares and delivers project status reports and communications to the client. Resolves project staffing and planning issues and manages company staff assigned to the project. Directs the completion of the project tasks within applicable estimated time frames and budget constraints.

Reviews project deliverables and work products for completeness and adherence to requirements.

Normally manages small teams of five or less.

Senior Graphics Developer Functional Responsibilities: Plans, directs, and monitors the work of team members. Provides graphics development, integration, and support of graphics for use in documents and applications. May provide guidance to other web developers, graphics developers, and software engineers.

Senior Network Engineer Functional Responsibilities: Provides supervision and guidance to other network engineers. Assigns, instructs, and reviews the integration, testing, and implementation work of other network engineers.

Provides guidance in areas of formulating requirements, analyzing project proposals, recommending optimum approaches, and developing designs. Develops and maintains Local Area Network and web

14 | P a g e enabled systems. Detects, analyzes, and resolves networking issues with both hardware and software installations and configurations. Monitors task status and provides recommendations to alleviate discrepancies.

Senior Project Manager Functional Responsibilities: Manages the day-to-day operations of the project and interfaces with the client regarding project issues. Prepares estimates and work plans based on past experiences with similar projects. Prepares and delivers project status reports and communications to the client. Resolves project staffing and planning issues and manages company staff assigned to the project. Directs the completion of the project tasks within applicable estimated time frames and budget constraints.

Reviews project deliverables and work products for completeness and adherence to requirements.

Normally manages large teams.

Senior Software Engineer Functional Responsibilities: Plans, directs, and monitors the work of team members.

Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents software applications, programs, and databases. May be involved in related activities such as research and development and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP, .NET, Oracle, MS SQL, client/server, distributed web, and other source code requirements.

May act as project leader.

Senior Systems Analyst Functional Responsibilities: Provides minimally supervised support for difficult analysis and evaluation assignments. Performs analysis and evaluation of existing or proposed processes, applications, systems, or software. Performs, and/or may direct, project planning, scope, control, management, tracking, or review. Performs analysis and evaluation throughout the process, application, system, or software development life-cycle which includes, but is not limited to: planning, requirements, design, acquisition, development, integration, installation/deployment, performance tuning, testing, quality assurance, or training. Performs, or may direct, document development/preparation at various stages of a project life-cycle (e.g., planning through implementation) to detail analysis results and solution recommendations.

Facilitates meetings such as joint application development (JAD) sessions to support the analysis process. Serves as a liaison between functional and technical specialists. Uses methodologies, 15 | P a g e modeling/estimating techniques, tools, applications, systems, software, or databases at advanced levels to perform assigned tasks. Provides staff supervision or management.

Senior Web Developer Functional Responsibilities: Works under general direction. Designs, codes, tests, debugs, and documents web applications. May be involved in related areas such as database design/management and evaluation of commercial off-the-shelf (COTS) products, and analysis of network hardware/software issues. May provide guidance to other web developers, graphics developers, and software engineers.

This skill is qualified to operate in technical environments that may include: JavaScript, HTML, Cold Fusion, ASP and other source code requirements.

Software Engineer Functional Responsibilities: Works independently or under general direction. Formulates/defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents software applications, programs, and databases. May be involved in related activities such as research and development and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP, Oracle, MS SQL, client/server, distributed web, and other source code requirements.

Software Engineer II Functional Responsibilities: Works independently or under general direction. Prepares detailed specifications from which programs will be written. Designs, codes, tests, debugs, and documents software applications, programs, and databases. May be involved in related activities such as research and development and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP, .NET, Oracle, MS SQL, client/server, distributed web, and other source code requirements.

16 | P a g e

Subject Matter Expert III Functional Responsibilities: Works independently under general guidelines or objectives. Possesses demonstrated advanced technical and managerial skills; fully knowledgeable and experienced in all aspects of a program or functional area. Applicable functional areas include systems engineering, network engineering, acquisition management, business process reengineering, specialty engineering (e.g., communications, systems safety, quality assurance, test and evaluation, human factors, reliability and maintainability, systems security etc.), organizational planning, financial management, acquisition logistics, configuration and data information systems, and support or program management. Manages large, complex systems acquisition projects or major functional areas. Plans, develops or supports programs/projects. Establishes objectives and requirements. Adapts and applies applicable technical, administrative, financial and business processes and procedures. Develops budgets. Develops program/project standards and schedules. Monitors outside resources. Coordinates and reviews work of assigned staff. Reviews/oversees the preparation of all related documentation. Chairs reviews, technical interchange meetings, etc. Directly participates and coordinates with the highest echelons and authority on all aspects pertinent to the successful implementation of the program or functional area. Employs a high degree of creativity, foresight and mature judgment to plan, organize and guide complex programs for which approaches and precedents may be unclear or nonexistent. Performs other related duties as assigned.

Minimum Education: Masters

System Architect Functional Responsibilities: Plans, directs, and monitors the work of team members.

Formulates/defines system scope and objectives. Analyzes, designs, and develops complex software algorithms and systems. Prepares detailed specifications from which programs will be written. This skill is qualified to operate in advanced technical environments that may include: Visual Basic, C, C++, C#, Java, XML, Cold Fusion, ASP, .NET, Oracle, MS SQL, client/server, distributed web, and other source code requirements. May act as project leader.

Systems Analyst Functional Responsibilities: Provides supervised support for routine activities, according to established procedures or instructions. Assists with the analysis and evaluation of existing or proposed processes, applications, systems, or software. Assists with project planning, scope, control, management, tracking, or review. Assists with analysis and evaluation throughout the process, application, system, or software development life-cycle which includes, but is not limited to: planning, requirements, design, acquisition, development, integration, installation/deployment, performance tuning, testing, quality assurance, or training. Assists with document development/preparation at various stages of a project life-cycle (e.g., planning through implementation) to detail analysis results and solution recommendations. May facilitate meetings such as joint application development (JAD) sessions to support the analysis process.

May serve as a liaison between functional and technical specialists. Uses basic elements of

17 | P a g e methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases to perform assigned tasks.

Systems Analyst I Functional Responsibilities: Provides supervised support for routine activities, according to established procedures or instructions. Assists with the analysis and evaluation of existing or proposed processes, applications, systems, or software. Assists with analysis and evaluation throughout the process, application, system, or software development life-cycle which includes, but is not limited to:

requirements, design, acquisition, development, integration, installation/deployment, performance tuning, testing, quality assurance, or training. Assists with document development/preparation at various stages of a project life-cycle (e.g., planning through implementation) to detail analysis results and solution recommendations. May facilitate meetings such as joint application development (JAD) sessions to support the analysis process. May serve as a liaison between functional and technical specialists. Uses basic elements of methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases to perform assigned tasks.

Systems Analyst III Functional Responsibilities: Provides minimally supervised support for difficult analysis and evaluation assignments. Performs analysis and evaluation of existing or proposed processes, applications, systems, or software. Performs project planning, scope, control, management, tracking, or review. Performs analysis and evaluation throughout the process, application, system, or software development life-cycle which includes, but is not limited to: planning, requirements, design, acquisition, development, integration, installation/deployment, performance tuning, testing, quality assurance, or training.

Performs, or may direct, document development/preparation at various stages of a project life-cycle (e.g., planning through implementation) to detail analysis results and solution recommendations.

Facilitates meetings such as joint application development (JAD) sessions to support the analysis process. Serves as a liaison between functional and technical specialists. Uses methodologies, modeling/estimating techniques, tools, applications, systems, software, or databases at advanced levels to perform assigned tasks. Provides staff supervision or management.

Training Specialist Functional Responsibilities: Designs and conducts company training programs. Monitors and reports the effectiveness of training on employees during the orientation period and for career development.

May be involved in initial plan design and existing plan enhancements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish

18 | P a g e goals. Performs a variety of complicated tasks. May lead and direct the work of others. May report directly to an executive or head of a unit/department. A wide degree of creativity and latitude is expected.

Web Content Editor Functional Responsibilities: Responsible for developing and providing content that will motivate and entertain users so that they regularly access the website and utilize it as a major source for information and decision making. Responsible for managing/performing website editorial activities including gathering and researching information that enhances the value of the site. Locates, negotiates, and pursues content. Seeks out customers to gather feedback for website improvement and enhancements.

Web Designer I Functional Responsibilities: Designs and builds web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special-effect elements. Contributes to the design group’s efforts to enhance the look and feel or the organization’s online offerings. Designs the website to support the organization’s strategies and goals relative to external communications.

Web Designer II Functional Responsibilities: Leads designing and building of web pages using a variety of graphics software applications, techniques, and tools. Designs and develops user interface features, site animation, and special-effect elements. Contributes or lead the design group’s efforts to enhance the look and feel or the organization’s online offerings. Designs the website to support the organization’s strategies and goals relative to external communications.

19 | P a g e

Web Developer Functional Responsibilities: Works under general direction. Codes, tests, debugs, and documents web applications. May be involved in related areas such as database design/management and evaluation of commercial off-the-shelf (COTS) products. This skill is qualified to operate in technical environments that may include: JavaScript, HTML, Cold Fusion, ASP and other source code requirements.

Web Developer I Functional Responsibilities: Works under specific direction. Programs web pages and web applications.

This skill is qualified to operate in technical environments that may include: JavaScript, HTML, Cold Fusion, ASP and other source code requirements.

Web Developer II Functional Responsibilities: Works under general direction. Codes, tests, debugs, and documents web applications. This skill is qualified to operate in technical environments that may include: JavaScript, HTML, Cold Fusion, ASP and other source code requirements.

Minimum Experience: 6 years

Experience & Degree Substitution Equivalencies

Standard Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High School

Associate Software Engineer Bachelors 1 0 0 1 3 5 Certified Database Administrator Bachelors 2 0 0 2 4 6

Certified Software Developer Bachelors 2 0 0 2 4 6

Database Administrator I Bachelors 4 0 2 4 6 8

Domain Expert Bachelors 5 1 3 5 7 9

Graphics Developer High School 1 0 0 0 0 1

Help Desk I High School 1 0 0 0 0 1

Help Desk II High School 3 0 0 0 0 3

20 | P a g e

Standard Qualifications Substitution

Labor Category Min Edu Min Exp PhD Masters Bachelors Associates High School

Help Desk III High School 4 0 0 0 0 4

Help Desk Manager I Bachelors 5 1 3 5 7 9

Help Desk Manager II Bachelors 7 3 5 7 9 11

Lead Developer Bachelors 7 3 5 7 9 11

Network Engineer High School 8 0 0 0 0 8

Network Engineer I Bachelors 1 0 0 1 3 5

Product Expert Bachelors 5 1 3 5 7 9

Program Manager Bachelors 10 6 8 10 12 14

Project Manager Bachelors 2 0 0 2 4 6

Project Manager I Bachelors 1 0 0 1 3 5

Senior Graphics Developer High School 2 0 0 0 0 2

Senior Network Engineer High School 10 0 0 0 0 10

Senior Project Manager Bachelors 5 1 3 5 7 9

Senior Software Engineer Bachelors 5 1 3 5 7 9

Senior Systems Analyst Bachelors 5 1 3 5 7 9

Senior Web Developer Bachelors 2 0 0 2 4 6

Software Engineer Bachelors 2 0 0 2 4 6

Software Engineer II Bachelors 2 0 0 2 4 6

Subject Matter Expert III Masters 10 8 10 12 14 16

System Architect Bachelors 10 6 8 10 12 14

Systems Analyst Bachelors 2 0 0 2 4 6

Systems Analyst I Bachelors 1 0 0 1 3 5

Systems Analyst III Bachelors 3 0 1 3 5 7

Training Specialist Bachelors 3 0 1 3 5 7

Web Content Editor High School 2 0 0 0 0 2

Web Designer I High School 4 0 0 0 2 4

Web Designer II High School 6 0 0 2 4 6

Web Developer Bachelors 1 0 0 1 3 5

Web Developer I High School 4 0 0 0 2 4

Web Developer II High School 6 0 0 2 4 6