MAS - The Providencia Group LLC - 47QSWA20D001D

GENERAL SERVICES ADMINISTRATION

FEDERAL

ACQUISITION SERVICE

Authorized Federal Supply Schedule FSS Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!®, a menu-driven database system. The Internet address for GSA Advantage!® is GSAAdvantage.gov.

MULTIPLE AWARD

SCHEDULE

Contract Number: 47QSWA20D001D

For more information on ordering, go to the following website: https://www.gsa.gov/schedules

Contract Period: November 14, 2019 – November 13, 2029 Pricelist current thru Modification PO-0028

Contractor: The Providencia Group, LLC

19775 Belmont Executive Plaza

Suite 450 Ashburn, VA 20147-6063

Business Size: Large Business

Telephone: (571) 223-4545

Fax Number: (571) 223-4490

Web Site: www.theprovidenciagroup.com

E-mail: GlennL@theprovidenciagroup.com

Contract Administration: Lauren M. Glenn http://www.gsaadvantage.gov/ http://www.theprovidenciagroup.com/ mailto:GlennL@theprovidenciagroup.com

The Providencia Group, LLC Contract Number 47QSWA20D001D

Section 1: About The Providencia Group

The Providencia Group is a leading provider of human services aimed at improving the lives of vulnerable populations displaced by global environmental, social, and economic factors beyond their control.

We are hyper-focused on meeting the humanitarian response needs of government agencies, community service organizations, and external stakeholder groups who share our commitment to making the world a better place for all.

We proudly measure our success by the impact we have on the lives we touch.

Providencia Capabilities

Human Services: Providencia is a premier provider of quickly mobilized, rapidly deployable, and highly trained personnel and human service solutions aimed at improving the lives of vulnerable and underserved populations displaced by global environmental, social, and economic factors beyond their control.

Our human services solutions are constantly refined through a continuous, data-driven, closed-loop process to meet the dynamic response needs of our federal, state, and local mission partners who share in our commitment to assisting vulnerable communities and making the world a better place for all.

Operations: Providencia brings the experience, resources, partnerships, and cross-functional expertise required to implement and manage large-scale nationwide and global programs.

With a focus on rapidly deployable and highly scalable capabilities, Providencia delivers specialized program management solutions tailored to the challenges of dynamic humanitarian and human services missions with emergent needs. Providencia’s training and evaluation programs, mission support resources, and full-scale program development and execution offerings ensure the delivery of critical services where they are needed and when they are needed.

Technology: Providencia integrates proprietary and leading commercial technologies to drive organizational effectiveness for clients and to facilitate “end to end” service delivery execution with maximum efficiency, transparency, and accountability.

Delivering big results requires the deliberate alignment of information technology with mission operations. From data analytics and visualization to application design and development to systems integration and enterprise IT solutions, Providencia delivers smart, agile mission solutions that enable organizations to keep pace with technological advancements and create more impactful outcomes.

Section 2: Customer Information

1a. Table of Awarded Special Item Number(s):

SIN SIN Description

541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services Professional Legal Services

624SS Social Services, Professional Counseling and Veterans’ Readjustment and Behavioral Health Services 54151S Information Technology Professional Services

561422 Automated Contact Center Solutions (ACCS)

541614 Deployment, Distribution and Transportation Logistics Services

541110 Professional Legal Services

541930 Translation and Interpretation Services

541219 Budget and Financial Management Services

611430 Professional and Management Development Training

541990L Professional Law Enforcement Services

561110 Office Administrative Services

OLM Order-Level Materials (OLMs)

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer should show the range of the lowest price and cite the areas to which the prices apply. N/A for Services.

1c. If the Contractor is proposing hourly rates a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided. If hourly rates are not applicable, indicate “Not applicable” for this item. See Pricing.

2. Maximum Order:

$200,000/order: SINs 541990L/541614 $1,000,000/order: SINs 41614/541930/541611/541110/541219/611430/624SS/ 561110 $ 500,000/order: SIN 54151S/561422

3. Minimum Order: None.

4. Geographic coverage (delivery area): Domestic delivery that includes all 50 U.S.

states; Washington, D.C.; Puerto Rico; and U.S. territories.

5. Point(s) of production (city, county, and state or foreign country): N/A for

Services.

6. Discount from list prices or Statement of Net Price: GSA Net Prices are shown on the attached GSA Pricing and the IFF has been included.

7. Quantity discounts: Providencia offers a 1.25% discount on individual orders over

$1,000,000.

8. Prompt Payment Terms: Providencia’s terms are 0.25% 20 days; net 30 days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin): None.

10a. Time of delivery (number of days): As specified on the Task Order.

10b. Expedited delivery: As specified on the Task Order.

10c. Overnight and 2-day delivery: Please contact Providencia.

10d. Urgent requirements: Please contact Providencia.

11. F.O.B. Point(s): Destination.

12a. Ordering address(es): Same as company address; Attn: GSA Contracts

Administrator.

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket Purchase Agreements (BPAs) are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): Same as company address; Attn: Accounts Receivable.

14. Warranty provision: N/A.

15. Export packing charges (if applicable): N/A.

16. Terms and conditions of rental, maintenance, and repair (if applicable): N/A.

17. Terms and conditions of installation (if applicable): N/A.

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable): N/A.

18b. Terms and conditions for any other services (if applicable): N/A.

19. List of service and distribution points (if applicable): N/A.

20. List of participating dealers (if applicable): N/A.

21. Preventive maintenance (if applicable): N/A.

22a. Special attributes such as environmental attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants): N/A.

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/: N/A

23. Unique Entity Identifier: J351QRK6L4J1 (UEI).

24. Notification regarding registration in System for Award Management (SAM) database:

Registered.

Section 3: Description of Services

1. SIN 541611, Management and Financial Consulting, Acquisition and Grants Management Support and Business Program and Project Management Services Budget and Financial Management Services

Provide operating advice and assistance on administrative and management issues. Examples include: strategic and organizational planning, business process improvement, acquisition and grants management support, facilitation, surveys, assessment and improvement of financial management systems, financial reporting and analysis, due diligence in validating an agency portfolio of assets and related support services, strategic financial planning, financial policy formulation and development, special cost studies, actuarial services, economic and regulatory analysis, benchmarking and program metrics, and business program and project management.

Inherently Governmental services as identified in FAR 7.503 or by the ordering agency are prohibited.

It is the responsibility of the Contracting Officer placing the order to make this determination. Ordering activities must require prospective contractors to identify potential conflicts of interest and address those, prior to task order award.

Personal services as defined in FAR 37.104 are prohibited.

2. SIN 624SS, Social Services, Professional Counseling and Veterans' Readjustment and Behavioral Health Services Contractor provides comprehensive employee assistance and related social and behavioral health counseling and readjustment services including, but not limited to, traditional EAP, vocational and psychosocial rehabilitation, physical/occupational/educational therapy and outpatient recovery;

personal and family support, wellness coaching, psychotherapy, including homeless counseling and placement services, emergency response and social advocacy services, educational and public health program administration, service registries (employment, daycare, etc.); legal, benefit/compensation consultation in the areas of individual and family personal and financial enhancement. Provides Telemental Health counseling services which augments treatment and improves patient access using Telehealth channels. Provides licensed and credentialed personnel who provide case management behavioral health support leading to improved patient centered outcomes in the evaluation, assessment, treatment and rehabilitation of identified patient population individuals (i.e. multi-tour war theater veterans; disaster victims; incarcerated individuals delivered either in-the-home, in community based facilities or in correctional facilities), telephonically, via remote video and/or via telehealth, web-based and/or social media channels - in areas including but not limited to, substance abuse disorder (SUD), suicide prevention, depression, military sexual trauma (MST), Post-Traumatic Stress Disorder (PTSD) and/or Traumatic Brain Injury (TBI) and/or Polytrauma. Services may be all inclusive, separate, short and/or long term, bundled or unbundled.

3. SIN 54151S, Information Technology Professional Services IT Professional Services and/or labor categories for database planning and design; systems analysis, integration, and design; programming, conversion and implementation support; network services, data/records management, and testing.

4. SIN 561422, Automated Contact Center Solutions (ACCS) Automated Contact Center Solution (ACCS) is defined as any offering utilized to establish and maintain contact center capabilities for an agency. The offering may consist of one or more of the following:

products, equipment, software, labor and/or services. Permissible offerings under this SIN may include any technologies or services required to deliver and support an ACCS for an agency, including but not limited to: Artificial Intelligence (AI), Chat Bots, Robotic Process Automation, Interactive Voice Response (IVR), Voice/Speech Recognition, Text-to-Speech, Voicemail, Callback, Web Callback, Email Delivery, Hosted Online Ordering, Hosted Email Web Form, Hosted FAQ Service, etc.

NOTE: Subject to Cooperative Purchasing

5. SIN 541614, Deployment, Distribution and Transportation Logistics Services Services include the following: Deployment Logistics such as contingency planning, identifying/utilizing regional or global resources, integrating public/private sector resources, inventory/property planning, movement, storage, end-to-end industrial relocation/expansion services, and deploying communications and logistics systems to permit rapid deployment and management of supplies and equipment; Distribution and Transportation Logistics Services such as Planning and designing, implementing, or operating systems or facilities for the movement of supplies, equipment or people by road, air, water, rail, or pipeline.

6. SIN 541110, Professional Legal Services Assist agencies with the full spectrum of professional legal support required for the resolution, management and/or disposition of assets held by the Federal Government.

7. SIN 541930, Translation and Interpretation Services Services include translating written material, interpreting speech from one language to another, and services to facilitate communication with and by persons who are visually or hearing impaired. Services provided must include communication from a source language to a target language.

Examples include interpretation of oral communication to and from English and native Foreign Language including Simultaneous, Consecutive, Escort, Community, Telephonic and Voiceovers;

Collecting, translating / interpreting and delivering mission related data; performing data analysis of translated materials; cultural consulting and role-playing; Title III monitoring, transcriptions and intercepts; preparing related reports and assessments; forensic processing; screening/gisting; related project / program management and control for linguist screening and, recruitment; logistical coordination; site supervision and quality control of all related services. Sign Language Services include ASL/English, Manually Coded English, Pidgin Signed English (PSE), Contact Sign;

International Sign. Other services include closed captioning, voice-overs, textbook or audio script translation, website (HTML) and online document translation with typesetting services, telephone Services (TDD and TTY), deaf interpreting, tactile, transcription of braille documents and captioning services, cued English transliteration, and Section 508 compliant language services.

NOTE: Linguists with security clearances are included in the above-mentioned services.

8. SIN 541219, Budget and Financial Management Services

Services include accounting, budgeting, and complementary financial services such as: transaction analysis, transaction processing, data analysis and summarization, technical assistance in devising new or revised accounting policies and procedures, classifying accounting transactions, special studies to improve accounting operations, assessment and improvement of budget formulation and execution processes, special reviews to resolve budget formulation or budget execution issues, and technical assistance to improve budget preparation or execution processes.

9. SIN 611430, Professional and Management Development Training Training services include offering an array of short duration courses and seminars for management and professional development. Training for career development may be provided directly to individuals or through employers' training programs, and courses may be customized or modified to meet the special needs of customers. Instruction may be provided in diverse settings, such as the establishment's or agency's training facilities, and through diverse means, such as correspondence, television, the Internet, or other electronic and distance-learning methods. The training provided may include the use of simulators and simulation methods. Proposed professional services shall be in support of planning, creating, and/or executing testing and test administration, learning management, internship, or development of new courses or subject matter delivered via an instructor-led (i.e.

traditional classroom setting or conference/seminar) and/or web-based (i.e. Internet/Intranet, software packages and computer applications) system.

10. SIN 541990L, Professional Law Enforcement Services Including but not limited to all types of professional services provided in conjunction with law enforcement such as fingerprinting services, handwriting analysis, breath analysis, ballistic analysis, and forensic artists services (sketch artist).

11. SIN 561110, Office Administrative Services Includes a range of turnkey day-to-day office administrative support services, such as clerical/ secretarial functions, data entry, payroll administration, recordkeeping, travel preparation, scheduling, notetaking, meeting management, drafting memos/notes/letters, purchasing/requisitioning supplies, and logistics.

12. SIN OLM, Order-Level Materials (OLMs) Order-Level Materials (OLMs) are supplies and/or services acquired in direct support of an individual task or delivery order placed against a Federal Supply Schedule (FSS) contract or FSS blanket pur-chase agreement (BPA). OLMs are not defined, priced, or awarded at the FSS contract level. They are unknown before a task or delivery order is placed against the FSS contract or FSS BPA. OLMs are only authorized for inclusion at the order level under a Time-and-Materials (T&M) or Labor-Hour (LH) Contract Line Item Number (CLIN) and are subject to a Not To Exceed (NTE) ceiling price. OLMs include direct materials, subcontracts for supplies and incidental services for which there is not a labor category specified in the FSS contract, other direct costs (separate from those under ODC SINs), and indirect costs. OLMs are purchased under the authority of the FSS Program and are not “open market items.”

Items awarded under ancillary supplies/services or other direct cost (ODC) SINs are not OLMs.

These items are defined, priced, and awarded at the FSS contract level, whereas OLMs are un-known before an order is placed. Ancillary supplies/services and ODC SINs are for use under all or-der type CLINs (Fixed-Price (FP), T&M, and LH), whereas the Order-Level Materials SIN is only authorized for use under T&M and LH order CLINs.

The Order-Level Materials SIN is only authorized for use in direct support of another awarded SIN.

Price analysis for OLMs is not conducted when awarding the FSS contract or FSS BPA; therefore, GSAR 538.270 and 538.271 do not apply to OLMs. OLMs are defined and priced at the ordering activity level in accordance with GSAR clause 552.238-82 Special Ordering Procedures for the Acquisition of Order-Level Materials. Prices for items provided under the Order-Level Materials SIN must be inclusive of the Industrial Funding Fee (IFF).

Section 4: Labor Category Descriptions

The table below contains complete descriptions of each labor classification. Additional labor classifications can be added to our schedule upon client request. The education and experience described in these subsections are the minimum for the position. Additional education and/or experience may be necessary if required by Federal, state, or local regulation. Further, personnel may substitute relevant experience for Bachelor’s or Master’s degree requirements per the following equivalency:

Degree Experience Equivalent

Bachelor’s

One of the following:

• Associate’s degree and 2 years of relevant experience

• 4 years of relevant experience

Master’s

One of the following:

• Bachelor’s degree and 2 years of relevant experience

• Associate’s degree and 4 years of relevant experience

Service Contract Labor Standards Matrix

SCLS Eligible Labor Category SCLS Code WD W D Dispatcher I 01042-C.S. Representative II- CORRECT

2015-5637

Dispatcher II 01042-C.S. Representative II- CORRECT

Alarm Monitor 27004 – Alarm Monitor 2015-5637

Transportation Specialist 27040 - Detention Officer

General Clerk I 01111 -- General Clerk I 2015-5637

General Clerk II 01112 -- General Clerk II 2015-5637

General Clerk III 01113 – General Clerk III 2015-5637

Support Personnel I 01020 – Administrative Assistant 2015-5637

Support Personnel II 01020 – Administrative Assistant 2015-5637

Support Personnel III 01020 – Administrative Assistant 2015-5637

Language/Linguist Analyst Groups 1-10

30110 -- Foreign Language Translator 1987-0989

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), apply to this contract and it includes SCLS applicable labor categories. Labor categories and fixed price services marked with a (**) in this pricelist are based on the U.S. Department of Labor Wage Determination Number(s) identified in the

SCLS/SCA matrix. The prices awarded are in line with the geographic scope of the contract (i.e., nationwide).

Position Title Minimum Education

Minimum Experience

Functional Responsibilities

Program Manager

Bachelor’s 5

• Oversees and directs the day-to-day operations for all employee activities associated with a program

• Serves as the primary Point of Contact (POC) for the company and interfaces directly with the Government regarding all activities, issues, or conflicts associated with the program

• Responsible for work output and accuracy, and timely submission of projects

Position Title Minimum Education

Minimum Experience

Functional Responsibilities

• Enforces work standards and resolves issues effectively to ensure compliance with contract requirements

• Responsible for quality control and operating procedures

• Ensures integrity of all work performed and deliverables produced

Supervisor Bachelor’s 2

• Supervises employees to ensure effective and timely processing of work assignments

• Reviews work completed by contractor personnel, where applicable

• Maintains time and attendance and production logs of each employee supervised and certifies the accuracy of the information

• Prepares documentation regarding any performance deficiencies

• Operates under direct supervision of the Program Manager, where applicable

• Ensures procedures, operations, and directions issued by the Program Manager are complied with and satisfactorily implemented

• Interfaces with the Program Manager regarding all performance, technical, or personnel matters

SME I Bachelor’s 2 • Provides expert advice and consultation to projects and professional coworkers

• Applies specialized knowledge relevant to their professional field (including but not limited to Information Technology (IT), behavioral/medical health, training, legal, financial, consulting, and program management) to gather facts, research and analyze data, and develop conclusions, recommendations, and strategies

• Assists project members with analysis and evaluation and with the preparation of recommendations for improvements, optimization, development, and/or maintenance efforts in specialty areas

• Performs other duties as assigned

SME II Bachelor’s 3

SME III Bachelor’s 5

SME IV Bachelor’s 7

SME V Bachelor’s 10

Technician I Associate’s 3 • Assesses, inspects, and documents current policies and procedures for program managers, analysts, and policy advisors

• Provides support for programs in the United States or abroad

• Communicates technical information

Technician II Associate’s 5

Technician III Associate’s 7

Technical Writer/Editor

Bachelor’s 2

• Writes and/or edits technical materials to include manuals, training materials, reports, and other documents

• Develops, gathers, and disseminates technical information

IT Specialist Bachelor’s 2

• Supports technical, systems, and database management

• Assists with the troubleshooting, installation, and implementation of systems

• Helps put processes in place to maintain a stable network environment

• Supports end-users with IT-related problems in a responsive and service-oriented manner

• Setup, management, and maintenance of IT-related equipment

• Manages time and projects effectively

Operations Coordinator I

High School

Diploma 2 • Provides overall support to program-level activities and resources as it applies to functional area

• Solves technical, administrative, and managerial problems within their area

Operations Coordinator II

High School

Diploma

Logistics Lead Bachelor’s 2

• Oversees the coordination of daily logistics/travel needs via ground or air methods of transportation for goods and/or people

• Coordinates and gives direction on generating flight/transportation manifests and reports

• Books flights, and completes itineraries, routing, and associated bookings (e.g., hotel, rental car) for travel

Education

Minimum Experience

Functional Responsibilities

• Tracks, orders, and manages inventory lifecycle

• Oversees the repair and upkeep of vehicles; logs and reports all vehicle activities

Recruitment Coordinator

Bachelor’s 2

• Develops or modifies outreach strategies designed to recruit targeted staff

• Collaborates with internal stakeholders to effectively implement outreach strategies designed to encourage and foster a diverse and inclusive work environment

• Monitors and evaluates the impact of the recruitment efforts and provides recommendations for improvement where necessary

• Maintains databases in order to provide accurate and timely program information required for reports

Contracts / Procurement Specialist

Bachelor’s 4

• Supports procurement function and maintains all aspects of purchasing, negotiations, strategy, and tool and process implementation for procurements related to goods and/or services

• Negotiates favorable contractual terms and conditions with suppliers

• Delivers on cost reduction commitments through the identification, development, and execution of strategic sourcing initiatives

• Develops and implements efficiencies, standardized tools, practices, and procedures

• Develops, implements, and maintains procurement policies and reviews on a regular basis to ensure relevance and conformance with best practices and ensure compliance with internal and regulatory policies

• Oversees administration of contracts to include negotiate terms and conditions, tracks authorizations and funding, and ensures contract compliance

Transportation Specialist

High School

Diploma

• Performs various duties related to safeguarding and escort of detainees, Unaccompanied Children (UC), or other vulnerable populations in custody

• Attends to sheltering, feeding, and physical well-being of detainees, UC, or other vulnerable populations

• Recognizes and mitigates potentially hazardous health, safety, security, or discipline problems

Support Personnel I**

High School

Diploma

• Provides a variety of administrative and/or clerical support including but not limited to preparing, transcribing, transferring, systematizing, and preserving both written and computerized communications and records;

and gathering and distributing information

• Duties may include secretarial (e.g., filing, handling phone calls, scheduling appointments, making travel arrangements), office management (budgeting, personnel records, payroll), data entry/data processing, and others

• Performs other duties as assigned

Support Personnel II**

High School

Diploma

Support Personnel III**

High School

Diploma

Translation Team Leader

Bachelor’s 2

• Translates written, electronic, and multi-media material to and from English and foreign language(s)

• Thorough understanding of colloquial and idiomatic expressions

• Ability to translate materials including business, legal, medical, and technical documents, braille, software, website localization for internet and intranet, video subtitling, captioning, and transcriptions

• Ability to monitor, translate, transcribe, and/or review work

• Assists with training of new and existing personnel

• Maintains records of work production and ensure projects are completed in a timely manner

• Reports on the performance, output, and delivery of the translation team

• Assists supervisor with administrative functions, including employee work schedules, work production records, and timelines for project delivery, as directed

Education

Minimum Experience

Functional Responsibilities

Translation Site Supervisor

Bachelor’s 3

• Manages day-to-day operations for a particular site and/or project

• Assigns translation/transcription projects to Team Leaders and/or Translators

• Responsible for work output, transcription accuracy review, and timely submission of projects

• Responsible for quality control and operating procedures

• Ensures the integrity of translation/transcription contents, grammar, syntax, and spelling

Language/ Linguist Analyst I Groups 1-10**

High School

Diploma

• Demonstrated ability to provide translation from source language to target language while maintaining the meaning and intent of the original material

• Thorough understanding of colloquial and idiomatic expressions

• Performs a variety of language project support tasks, to include gists, summaries, and full or partial translations of material

• Ability to analyze material to establish connections and meaning within volumes of disparate data

Analyst (Entry-level)

Associate’s 1 • Reviews data to establish connections and meaning within volumes of disparate data

• Identifies established relationships between people and organizations;

analyzes operational trends and patterns; compares applicable communications; and organizes information into logical sequences

• Ability to compose professional written products as a result of analysis of material

Analyst I Bachelor’s 2

Analyst II Bachelor’s 3

Analyst III Bachelor’s 5

Analyst IV Bachelor’s 7

Senior Analyst I Bachelor’s 3 • Oversees analyst team and assigns day-to-day tasks

• Performs in-depth analyses; reports on historical or current activities;

reviews and edits team products

• Produces comprehensive analytical reports and briefings, fusing data from across the analyst team to enhance the end product

Senior Analyst II Bachelor’s 4

Senior Analyst III Bachelor’s 6

Senior Analyst IV Bachelor’s 8

Data Analyst Associate’s 1

• Provides organization and management of data files

• Reviews data for completeness

• Extracts data from numerous databases

• Obtains additional information through researching other databases

• Establishes and maintains physical and electronic files

• Gathers information and organizes investigative packages and case files for presentation

• Prepares declarations

• Verifies information and files against a tracking system

• Distributes and receives documents

• Assists other analysts or officials

• Conducts and reconciles inventories

Records Examiner/Analyst

Associate’s 1

• Reviews and analyzes highly technical data from various sources

• Independently establishes case/project files

• Determines data to be entered and identifies and retrieves pertinent data from various databases

• Prepares, drafts, and formats final reports

• Creates and manipulates spreadsheets to support analysis

• Prepares final reports and correspondence using word processing software

• Conducts validation and verification functions of case files

Education

Minimum Experience

Functional Responsibilities

Senior Records Examiner/Analyst

Bachelor’s 3

• Works independently with little supervision

• May have significant contact with Government officials

• Coordinates with other organizational and commercial components to accomplish work

• Performs complex technical and factual research

• Designs and develops systems and procedures for tracking, controlling, and managing case files including exhibits and other materials

• Troubleshoots and performs quality control functions

• Formulates processes and technical procedures for completing work assignments

• Monitors work and reports on progress

• Directs and supervises the work of other contractor staff on major support efforts, complex research projects, and major office support

Financial Analyst I

Bachelor’s 1

• Reviews accounting practices to ensure compliance with Federal laws and regulations, generally accepted Government accounting practices, and relevant OMB Circulars

• Identifies corrective actions for improper or illegal expenditures and accounting funds

• Reviews and analyzes annual financial statements to ensure compliance with laws, regulations, program policies, and procedures

• Prepares draft budget requests for office operations

Financial Analyst

II

Bachelor’s 1

• Provides general financial management and budgetary support

• Monitors and reviews accounting reports

• Reviews invoices and receipts

• Performs liaison functions with clients on budget execution

• Reviews programming requests

• Provides specific analysis to support budge formulation, execution, and financial reporting processes

Financial Analyst

III

Bachelor’s 3

• Liaises with client regarding budget execution

• Monitors and analyzes the financial condition of assigned programs to determine whether current or proposed actions are fiscally sound

• Directs and supervises the work of contractor staff

• Monitors work and reports on progress

• Ensures work meets contract and Government requirements and is delivered on time

• Formulates administrative and technical procedures for accomplishing the program tasks

• Performs complex technical and factual research

Investigator (Civilian)

Bachelor’s 2

• Performs independent, professional, non-routine assignments within areas of responsibility

• Conducts routine work independently and may be called upon to instruct lower-level assistants

• Conducts independent interview and data analysis regarding moderately complex issues or procedures and prepares reports to supervisor or management regarding evaluations and recommendations

• Evaluates business systems to determine effectiveness of procedures and recommends improvements

• Prepares and conducts briefings or presentations as required

• Serves as department representative on special assignments involved area of expertise

• Prepares and conducts briefings or presentations as required

Education

Minimum Experience

Functional Responsibilities

Dispatcher I High

School Diploma

• Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment as appropriate

• Receives, records, and distributes work requirements

• Dispatches orders and relays messages and special instructions using radio telephone equipment.

Dispatcher II High

School Diploma

• Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment as appropriate

• Receives, records, and distributes work requirements

• Dispatches orders and relays messages and special instructions using radio telephone equipment.

• May provide oversight of other Dispatchers or staff

Alarm Monitor High

School Diploma

• Operates communication equipment to receive incoming calls for assistance and dispatches personnel and equipment as appropriate

• Operates telephone console to receive incoming calls for assistance

• Questions callers to determine nature of problem and type and number of personnel and equipment needed, following established guidelines

• Scans status charts and computer screens to determine units available

• Monitors alarm system signals that indicate location of the emergency

• Operates two-way radio to dispatch personnel and equipment and to relay instructions or information to remove units

• Tests communications and alarm equipment and backup systems to ensure serviceability

• May provide pre-arrival instructions to caller

Section 5: SERVICES PRICING

November 14, 2023-

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

541990L 541614 541611 541110 561422 541219 54151S

624SS

541930 611430

561110

Operations Coordinator I $53.43 $55.30 $57.24 $59.24 $61.32 $63.47

541990L 541614 541611 541110 561422 541219 54151S

624SS

541930 611430

561110

Operations Coordinator II $70.24 $72.70 $75.24 $77.87 $80.60 $83.43

541990L 541614 541611 541110 561422 541219 54151S

624SS

561110

Data Analyst $82.22 $85.10 $88.08 $91.16 $94.36 $97.66

541990L 541614 541110 541219

624SS

561110

Financial Analyst I $95.91 $99.26 $102.74 $106.34 $110.06 $113.90

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

541990L 541614 541110 541219

624SS

561110

Financial Analyst II $101.79 $105.36 $109.05 $112.87 $116.82 $120.91

541990L 541614 541110 541219

624SS

561110

Financial Analyst III $111.57 $115.48 $119.52 $123.70 $128.03 $132.51

541990L 541614 541611 541110 541219 54151S

624SS

561110

Records Examiner/Analyst $88.09 $91.17 $94.37 $97.67 $101.09 $104.62

541990L 541614 541611 541110 541219 54151S

624SS

561110

Senior Records Examiner/Analyst

$123.31 $127.63 $132.09 $136.72 $141.50 $146.46

541990L 541614 541611 611430

624SS

561110

Technician I $88.09 $91.17 $94.37 $97.67 $101.09 $104.62

541990L 541614 541611 611430

624SS

561110

Technician II $121.36 $125.61 $130.01 $134.56 $139.26 $144.14

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

541990L 541614 541611 611430

624SS

561110

Technician III $131.13 $135.73 $140.47 $145.39 $150.48 $155.75

541990L 541611 541110

624SS

Investigator (Civilian) $140.94 $145.87 $150.98 $156.26 $161.73 $167.40

541990L Accounting Clerk I $34.63 $35.84 $37.09 $38.39 $39.73 $41.12

541990L Accounting Clerk II $38.05 $39.38 $40.76 $42.19 $43.67 $45.20

541990L Accounting Clerk III $41.77 $43.23 $44.75 $46.31 $47.93 $49.60

541990L 561110

**General Clerk I $28.89 $29.89 $30.94 $32.02 $33.14 $34.30

541990L 561110

**General Clerk II $30.93 $32.01 $33.13 $34.29 $35.49 $36.73

541990L 561110

**General Clerk III $34.68 $35.89 $37.15 $38.45 $39.80 $41.19

561422 **Dispatcher I $47.78 $49.45 $51.18 $52.98 $54.83 $56.75

561422 **Dispatcher II $49.41 $51.14 $52.94 $54.79 $56.71 $58.69

561422 **Alarm Monitor $63.13 $65.34 $67.63 $69.99 $72.44 $74.98

541614 **Transportation Specialist $78.32 $81.06 $83.90 $86.83 $89.87 $93.02

561422 **Dispatcher I (OT) $54.30 $56.20 $58.17 $60.20 $62.31 $64.48

561422 **Dispatcher II (OT) $56.44 $58.42 $60.46 $62.58 $64.77 $67.03

561422 **Alarm Monitor (OT) $74.53 $77.14 $79.84 $82.63 $85.52 $88.51

541614 **Transportation Specialist

(OT)

$94.53 $97.83 $101.26 $104.81 $108.47 $112.27

541614

624SS

561422 561110

Logistics Lead $88.80 $91.90 $95.11 $98.44 $101.88 $105.45

541614

624SS

561422 561110

Procurement Specialist $101.48 $105.04 $108.72 $112.52 $116.46 $120.54

541614

624SS

561422

Recruitment Coordinator $71.87 $74.39 $76.99 $79.68 $82.47 $85.35

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

561110

541614 541930 541611 541110 541219 561422 54151S 611430

624SS

561110

Program Manager $168.31 $174.21 $180.30 $186.61 $193.14 $199.90

541614 54151S

624SS

561422 561110

IT Specialist $123.36 $127.68 $132.15 $136.78 $141.56 $146.52

541930 541622

Translation Team Leader $92.91 $96.16 $99.53 $103.01 $106.62 $110.35

541930 541622

Translation Site Supervisor $92.93 $96.18 $99.55 $103.03 $106.64 $110.37

541930 541622

**Language/Linguist Analyst I Group 1

$77.62 $80.34 $83.15 $86.07 $89.08 $92.19

541930 541622

**Language/Linguist Analyst I Group 2

$77.62 $80.34 $83.15 $86.07 $89.08 $92.19

541930 541622

**Language/Linguist Analyst I Group 3

$84.24 $87.19 $90.25 $93.40 $96.66 $100.05

541930 541622

**Language/Linguist Analyst I Group 4

$104.88 $108.54 $112.34 $116.27 $120.34 $124.55

541930 541622

**Language/Linguist Analyst I Group 5

$105.30 $108.99 $112.81 $116.76 $120.85 $125.08

541930 541622

**Language/Linguist Analyst I Group 6

$111.22 $115.11 $119.14 $123.31 $127.63 $132.09

541930 541622

**Language/Linguist Analyst I Group 7

$115.84 $119.89 $124.08 $128.42 $132.92 $137.57

541930 541622

**Language/Linguist Analyst I Group 8

$124.38 $128.74 $133.24 $137.90 $142.73 $147.73

541930 541622

**Language/Linguist Analyst I Group 9

$116.38 $120.45 $124.66 $129.03 $133.54 $138.22

541930 541622

**Language/Linguist Analyst I Group 10

$142.51 $147.50 $152.65 $157.99 $163.53 $169.25

541611 Analyst (Entry-level) $74.02 $76.60 $79.28 $82.06 $84.93 $87.90

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

541930 541611 561422

Analyst I $84.12 $87.06 $90.11 $93.26 $96.52 $99.90

541611 561422

Analyst II $89.44 $92.57 $95.82 $99.17 $102.65 $106.25

541611 561422

Analyst III $108.35 $112.14 $116.07 $120.13 $124.33 $128.69

541611 561422

Analyst IV $122.34 $126.62 $131.05 $135.64 $140.38 $145.30

541930 541611 541219 561422

Senior Analyst I $89.74 $92.89 $96.14 $99.51 $102.99 $106.60

541930 541611 541219 561422

Senior Analyst II $104.87 $108.53 $112.33 $116.26 $120.33 $124.54

541930 541611 541219 561422

Senior Analyst III $128.72 $133.22 $137.88 $142.71 $147.71 $152.88

541930 541611 541219

Senior Analyst IV $135.29 $140.03 $144.93 $149.99 $155.24 $160.68

541611 541110 541219 54151S 611430

624SS

561422 561110

SME I $91.54 $94.74 $98.06 $101.49 $105.05 $108.73

541611 541110 541219 54151S 611430

624SS

561422 561110

SME II $132.41 $137.05 $141.84 $146.81 $151.95 $157.27

541611 541110 541219 54151S 611430

SME III $169.07 $174.98 $181.11 $187.45 $194.01 $200.80

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN Labor Category GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

GSA

PRICE

624SS

561422 561110

541611 541110 541219 54151S 611430

624SS

561422 561110

SME IV $206.95 $214.20 $221.69 $229.45 $237.48 $245.79

541611 541110 541219 54151S 611430

624SS

561422 561110

SME V $240.73 $249.15 $257.86 $266.89 $276.23 $285.90

541611 541110 541219 54151S 611430

624SS

561422 561110

Supervisor $108.85 $112.65 $116.59 $120.68 $124.90 $129.27

541611

624SS

561422 561110

**Support Personnel I $65.94 $68.25 $70.64 $73.11 $75.67 $78.32

541611

624SS

561422 561110

**Support Personnel II $71.23 $73.72 $76.30 $78.97 $81.73 $84.59

541611

624SS

561422 561110

**Support Personnel III $76.93 $79.62 $82.41 $85.29 $88.27 $91.37

541611 611430

624SS

Technical Writer/Editor $92.72 $95.96 $99.31 $102.79 $106.39 $110.12

Language groups:

Group Language Group 1 English

Group 2 Spanish

Group 3 French, Greek, Italian, Dutch, German, Serbo-Croatian, Croatian, French Canadian, Spanish Castilian

Group 4 Albanian, Armenian, Polish, Bengali (Bangla)

Group 5 Azerbaijani, Papiamento, Russian

Group 6

Bulgarian, Creole, Czech, Portuguese, Danish, Finnish, Flemish, Hausa, Swedish, Norwegian, Turk- ish, Estonian, Haitian, French Patois, Baltic States (Latvian, Lithuanian), Eastern European (Bosnian-Croatian, Bulgarian, Hungarian, Macedonian, Serbian, Slovak, Slovenian, Yugoslavian), Guyanese, Icelandic, Portuguese (Continental), Romani

Group 7 Hebrew, Fulani, Ga, Vietnamese, Nigerian Krio, Nigerian Pidgin, Wolof, Yoruba

Group 8

Burmese, Belorussian, Dari, Fukien, Hindi, Ibo, Japanese, Kashmiri, Khmer, Nigerian, Persian Farsi, Punjabi, Romanian, Sanskrit, Sindhi, Swahili, Twi, Ukrainian, Yiddish, Baoule, Dinka, Dioula, Edo, Fanti, Fioti, French Congolese, Kikongo, Kurdish, Lingala, Sinhalese, Temne, Tigrinya, Mandalay (all dialects)

Group 9 Arabic, Farsi, Korean, Lao, Mandarin, Somali, Tagalog (Filipino), Thai, Agni, Akan, Aramaic, Amharic, Ashanti, Cebuano (Visayan), Chavacano, Ilokano, Ilonggo, Malay, Memoni (Memon), Pangasinan, Si- erra Leon Krio, Krio, Bahasa/Malay

Group

Afrikaans, Assyrian, Baloch, Balochi, Baluchi, Berber dialects, Cambodian, Cantonese, Chamorro, Chichewa, Chimorakan-Taiwanese), Moldovan, Mongolian, Mon-Khmer, Moshi- Dogomba, Nepali, Pashai, Patoi, Samoan, Shan, Chin, Chinese (all dialects), Creole Patois, Daril/Tajiki, Ewe, Fuzchou, Georgian, Hakka dialects, Indonesian, Kachin, Kanjobal, Kazakh, Khirghiz, Kinyarwanda, Samil (Lapp), Luxembourghisch, Malagasy, Malayalam, Malayo- Polynesian, Malaysian, Maltese, Marathi, Minbei (Fuzhou), Minnan (Hok), Shona, Sindhalese, Sinhala, Sotho, Suriname Tongo, Tadjik, Tajik, Taki-Taki, Taiwanese, Telugu, Tibetan, Tongan, Turkic, Turkmen, Urdu/Punjabi, Urdu/Pashtu, Uzbek, Wenzhou-Town (all dialects), Wu (Shanghainese), Xhosa, Xiang, Yue (Cantonese), Yunnanese, Zulu, Gujarati, Hindko, Tamil, Hmong

Any language not specifically identified above, will be categorized under GROUP 10 and invoiced in accordance with the per word GSA pricing associated with that Group referenced below.

November 13, 2024

November 14, 2024-

November 13, 2025

November 14, 2025-

November 13, 2026

November 14, 2026-

November 13, 2027

November 14, 2027-

November 13, 2028

November 14, 2028-

November 13, 2029

SIN

GSA

PRICE

PER

WORD

GSA

PRICE

PER

WORD

GSA

PRICE

PER

WORD

GSA

PRICE

PER

WORD

GSA

PRICE

PER

WORD

GSA

PRICE

PER

WORD

541930 Document Translation Per Word Group 1

$0.1612 $0.1713 $0.1814 $0.1914 $0.2015 $0.2116

541930 Document Translation Per Word Group 2

$0.1713 $0.1814 $0.1914 $0.2015 $0.2116 $0.2217

541930 Document Translation Per Word Group 3

$0.1914 $0.2015 $0.2116 $0.2217 $0.2317 $0.2418

541930 Document Translation Per Word Group 4

$0.2015 $0.2116 $0.2217 $0.2317 $0.2418 $0.2519

541930 Document Translation Per Word Group 5

$0.2217 $0.2317 $0.2418 $0.2519 $0.2620 $0.2720

541930 Document Translation Per Word Group 6

$0.2418 $0.2519 $0.2620 $0.2720 $0.2821 $0.2922

541930 Document Translation Per Word Group 7

$0.2519 $0.2620 $0.2720 $0.2821 $0.2922 $0.3023

541930 Document Translation Per Word Group 8

$0.2620 $0.2720 $0.2821 $0.2922 $0.3023 $0.3123

541930 Document Translation Per Word Group 9

$0.2821 $0.2922 $0.3023 $0.3123 $0.3224 $0.3325

541930 Document Translation Per Word Group 10

$0.3023 $0.3123 $0.3224 $0.3325 $0.3426 $0.3526

Billing Rate Notes

Note 1 Prices are applicable to all areas nationwide.

Note 2 Burdened hourly rates include productive labor only. Client-required training, other non-productive labor uniforms and equipment, non-billable supervision cost, and other non-labor costs are priced separately.

Note 3 Special client qualifications requirements beyond those qualifications listed in Providencia’s position descriptions (e.g., security clearances, additional work experience) may command a price premium in certain markets. If applicable, Providencia shall price such premiums on an open-market basis.

Note 4 Prices are subject to periodic escalation in accordance with Economic Price Adjustment (EPA) Clause 552.216-70 - FSS Multiple Award Schedule Contracts (SEP 1999)(ALTERNATE I

SEP 1999) (DEVIATION I -- APR 2007).