MAS - Quadient, Inc. - 47QSMA20D08QV

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Attached to: Federal Supply Schedule 47QSMA20D08QV
Contract number: 47QSMA20D08QV
Issued by: GSA Federal Acquisition Service

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Written by GovTribe AI · Dec 22, 2023

This federal supply schedule contract provides products and services for mailing systems, postal scales, furniture, and related items. It was awarded on September 23, 2020 with an expiration date of September 22, 2025. The contract holder, Quadient, Inc., offers a wide range of mailing equipment including iX and IS series mailing systems, scales, inserters, document handling products, and parcel lockers. It also provides services such as maintenance, installation, training, and software solutions for functions like postage tracking and shipping. Pricing, terms and conditions for purchasing, leasing, and maintaining these products and services through the GSA schedule are included.

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Quadient, Inc. Pricelist and/or Vendor Terms and Conditions for 47QSMA20D08QV, a Federal Supply Schedule awarded to Quadient, Inc., under Multiple Award Schedule (MAS)

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Quadient, Inc.

GSA Price List August 2023

Quadient, Inc.

GSA Price List

August 2023

General Services Administration Authorized Federal Supply Schedule Price List Category A Office Management

MAS Solicitation 47QSMD20R0001 Office, Imaging & Document Solutions Products & Services

Contract # 47QSMA20D08QV Contract Expires Sep. 9, 2025

Amendment PA-0044

Large 61985

Business Size:

Cage Code:

EUQ #

DUNS #: Tax ID: Website:

W6GHEB8CZQS1

080708241 94-2388882 www.quadient.com

Access to contract ordering information, terms and conditions, up-to day pricing, and the option to create an electronic delivery order are available through GSA Advantage, a menu - driven database system.

The INTERNET address for GSA advantage is http://www.GSAAdvantage.gov http://www.quadient.com/ http://www.gsaadvantage.gov/

Contents Customer Information and General Terms & Conditions…………………………………………………………………………………Page 3

Terms & Conditions for SIN 532420LT (Lease to Own) Plans....................................................................Page 8

Terms & Conditions for SIN 811212SA Maintenance………………………………………………………………….......Page 18

Lease Rate Chart………………………………………………………………………………………………………….…….…………….Page 24

Terms & Conditions for Quadient Postage Funding.……..…………………………………………………………………...Page 24

GSA Pricing

Postage Meters-Meter Rates, Meter Rentals, Neoship……………………………………….………………………….…Page 26

Mailing Systems and Postal Scales……………………………………………………………………………………………………Page 31

Furniture and EMS……………………………………………………………………………………………………………………………Page36

DH Intelligent Inserters………………………………………………………………………………………………………...………….Page 37

Document Handling………………………………………………………………………………………………………………………….Page 40

Parcel Lockers………………………………………………………………………………………………………………………………..Page 41

POS Add’l Services ………………………………………………….………………………………….....……….………………….……Page 42

DS12G4i Folder Inserters and Data Pac……………………………………………………………………..........................Page 43

Account Report Manager (ARM), eShipping, eShipping Lite………………………………………………………………Page 47

Web Tracking Systems and WTS-P………………………………….………………………………………………………………..Page 48

Addressing Systems………………………………………………………………………………………………………………………..Page 53

BCC Architect-OMS, BCC Architect Stand-Alone BCC Data Quality Solution, BCC Impress Automate, Bulk Mailer Addressing Software……………………………………………………………………………………………………………..Page 54

Tabbers……………………………………………………………………………………………………………………………………….…..Page 58

ConnectSuite e-Certify, e-Validate, Impress Automate Cloud, Impress Automate ON-Prem, Impress Platform, Quadient Inspire…………………………………………………………………………………………………Page 59

Supplies………………………………………………………………………………………………………………………………..….………………Page 62

Customer Information and General Terms & Conditions

1. Table of Awards

Special Item Number (SIN) & Description

561499M Mail Processing Machines, Systems, and Software Rental Plan for Postage Meters and Related Mailing Equipment

811212SA Service Agreement for all Other Equipment Repair

532420LT Operating Lease Plan (All Other Products) OLM Order-Level Materials

2. Maximum Order SIN Maximum Order All SINS $350,000 The Government may place, and Quadient, Inc. USA may, at its discretion, accept orders in excess of the maximum order amounts set forth above.

3. Minimum Order Individual orders with a total dollar value of less than $100.00 will not be accepted by Quadient, Inc.

4. Geographic Coverage 48 Contiguous States, Alaska, Hawaii, Guam, District of Columbia and Puerto Rico

5. Point of Production All base models in the price list are eligible products from a designated country under the Trade Agreements Act of 1979.

6. Discounts All prices herein are net (discount deducted) from the commercial price list.

7. Quantity Discounts Quantity discounts are available upon review of customer requirements in response to Request for Quotes under this contract.

8. Prompt Payment Terms Net 30 days.

9. Government Purchase Cards Quadient, Inc. will accept the Government purchase card at or below the micro- purchase threshold.

10. Foreign Items Refer to #5. In accordance with the Trade Agreements Act, Public Law 96-39; Executive Order 12260 dated December 31, 1980, Federal Procurement Regulation and Temporary Regulation 57, application of the Purchase Evaluation Procedures of the Buy American Act is waived on the purchase of Quadient, Inc.

equipment.

11. Time Of Delivery Delivery and installation shall be coordinated by the ordering activity as part of the ordering process when placing orders against a BPA. The Contractor shall deliver and install equipment within thirty (30) to forty-five

(45) Calendar days from the date of award for each task order, or within the e timeframe specified by the ordering activity at the task order level.

All purchase orders issued as a result of this contract must specify the precise delivery address including building number and room, street address and zip code needed to make the shipment and inside delivery. In addition, an agency representative name and phone number, as well as that of an alternate, must be provided for all installations. In the event that the Government places an order that specifies an equipment configuration that is incomplete, or references prices, terms or conditions that are inconsistent with Quadient, Inc.’s’ published price list, the Government will not have provided a properly executed order and installation will be delayed pending resolution of any of these issues.

Failure to provide Quadient, Inc. required information at the time of the order will delay installation, and the time allotted for delivery will not commence until such time as Quadient, Inc. is provided a properly executed order.

11a. Expedited Delivery Expedited delivery may be available on all SINS on an Open Market basis and must be requested at time of order.

11b. Overnight and 2-Day Delivery Contact Quadient, Inc. USA for availability.

11c. URGENTREQUIREMENTS Customers may contact Quadient, Inc .for price quotes and availability for equipment, accessories and supplies to be shipped via overnight or 2- day services. These services may be available on all SINS on an Open Market basis and must be requested at time of order.

12. F.O.B. Points All items included in this schedule are delivered FOB Destination within the 48 contiguous states and the District of Columbia. OCONUS deliveries are offered on an Open Market FOB Origin basis. If premium routing is requested, the additional charge shall be added as a separate item to Quadient, Inc. invoice on an Open Market basis. Prices include delivery to the customer location.

Customers will be responsible for the expense necessitated by the need for rigging. Rigging is defined as inside delivery to the point of installation when adequate elevators are not available, requiring carrying equipment upstairs, through windows, etc. When rigging is required, it will be billed on an Open Market basis.

13. Ordering Address All orders must be issued to Quadient, Inc. and sent to the following address: Quadient, Inc. C/O Selling Branch/Dealer/Rep (if applicable)

Purchase Lease Quadient, Inc. Quadient, Inc.

478 Wheelers Farms Rd. 478 Wheelers Farms Rd.

Milford, CT 06461 Milford, CT 06461

13a. Ordering Procedures No deviations from the terms/conditions of this schedule are authorized. All purchase orders should include:

- Contractor Number

- Special Item Number (SIN) or description of lease type

- BPA number, if applicable

- Quantity, description and price extension of items being ordered

- Description and/or Model

- Ship to and Bill to information

- Term of Agreement

- Serial Numbers and current location (renewal only)

- Point of Contact, Name and Number

- Servicing Dealer, Name and Address (if applicable)

14. Payment Address Payment should be made to Quadient, Inc. and sent to:

Purchase Lease Quadient, Inc. Quadient, Inc.

PO Box 123689, Dept. 3689 Dallas, TX 75312-3689

PO Box 123682, Dept. 3682 Dallas, TX 75312-3682

15. Warranty Quadient, Inc. standard warranty for purchased items is 90 days

16. Section 508 Compliance Quadient, Inc. takes compliance with Section 508 seriously and has developed a rigorous process to ensure that our products are easy to use. Section 508, part of the Rehabilitation Act of 1973, requires that electronic and information technology developed, procured, maintained or used by the U.S .Federal Government is accessible to individuals with disabilities.

Quadient, Inc. designs and manufactures products that enable all people to access and use quality images, making them more productive and efficient in the working world. The ideals of Section 508 are designed into a l l Quadient, Inc. products. Quadient, Inc. design philosophy requires that should be considered from the beginning and be incorporated into core requirements, that accessibility features will not restrict functionality, that the design process will incorporate accessibility and usability evaluations, and that products will be compatible with personal assistive technologies and devices commonly impaired operators, The application of this philosophy ensures that Quadient, Inc. customers benefit from state-of-the-art technology and features that make our products easy to access as well as operate.

Orders not issued as stated in this catalog and orders placed directly with anyone other than Quadient, Inc. will be Open Market and as such, this contract number may not be used. No deviations from terms and conditions specified in this schedule are authorized.

17. UL Approval All equipment contained herein carries the UL Approval

18. Registrations Quadient, Inc. Leasing DUNS Number: 080708241 DUNS Number: 150836872 Tax ID: 94-2388882 Tax ID: 94-2984524 Cage Code: 61985 Cage Code: 61985 Business Size: Large Business Size: Large

19. Registered in SAM (System for Awards Management):

Yes

20. Order Of Precedence Orders placed under this contract shall be governed by the prices and terms of this contract at time of order only, regardless of any prices, terms, or omissions on order documents.

21. Trade-Ins Trade-Ins are not included in this contract but will be considered as Open Market items and not subject to the Multiple Award Schedule contract. QUADIENT, INC. will pick up and remove any trade-in equipment upon request at the local prevailing transportation rates on an Open Market basis.

22. Exclusions Quadient, Inc. reserves the right to return orders requiring installation in remote areas not readily or adequately serviced by Quadient, Inc.

23. Equipment/Accessory/Supply Return Policy Requests for return authorizations due to a Quadient, Inc. error must be submitted within 30 days from the date of shipment. The equipment being returned must be in new condition (unused) and should be returned in the original shipping container whenever possible. Any equipment that is returned without prior written approval from Quadient, Inc. will be rejected.

Requests for return authorization due to a Government error must be submitted within 30 days from the date of shipment to Quadient, Inc. and will be subject to additional charges including a restocking charge.

Equipment being returned must be in new condition (unused). Any equipment that is returned without prior written approval from Quadient, Inc. will be rejected. Receipt of Defective Equipment: If the Government receives a defective unit, at its option, Quadient, Inc. will:

- repair the product at no charge using new replacement parts or

- exchange the product with a product that is new or

- refund the purchase price of the product

24. Relocations Relocations of installed Quadient, Inc. equipment shall be handled by the local authorized service location.

Relocation costs shall be at the local prevailing rates on an Open Market basis.

25. Blanket Purchase Agreement (BPA) Available to any eligible user of the GSA Contract.

26. Rigging Rigging refers to any inside delivery or removal from or to point of installation where adequate access (elevator) is not available requiring movement of equipment up stairways, through windows, etc. If rigging is required, this will be quoted as an Open Market item.

27. Software Agreement The following statement refers to all software covered in Quadient, Inc. GSA Contract, 47QSMA20D08QV.

Quadient, Inc.’s Software License Agreement (containing software license terms and conditions) and Quadient, Inc.’s Software Maintenance and Support Agreement (containing software maintenance terms and conditions) are hereby incorporated into this contract by reference.

Customers that want to obtain copies of Quadient, Inc.’s Software Agreement may do so through their local Quadient, Inc. Channel Partners.

28. State And Local Taxes (52-229-1):

Notwithstanding the terms of the Federal, State, and Local Taxes Clause, the contract price excludes all State and Local taxes levied on or measured by the contract or sales price of the services or completed supplies furnished under this contract. The contractor shall state separately on its invoices taxes excluded from the contract price, and the Government agrees either to pay the amount of the taxes (based on the current value of the equipment) to the contractor or provide evidence necessary to sustain an exemption. See FAR clauses 52.229-1 State and Local Taxes; 52.229-3 Federal, State, and Local Taxes, which are incorporated by, reference.

Leasing of General Purpose Commercial Products Lease-to-Ownership Plan (LTOP)

1. Statement of Government Intent

For the purpose of this solicitation, Lease Term is defined as the duration of the lease in months (not to exceed 60 months) as shown on the Ordering Agency’s initial delivery order. It is understood by all parties to this contract that this is a leasing arrangement. In that regard, the Government anticipates fulfilling the leasing agreement subject to the availability of appropriated funds and the continued needs of the Ordering Agency. The Ordering Agency, upon issuance of any delivery order intends to use the equipment for the lease term specified in the initial delivery order so long as the needs of the Ordering Agency for the equipment or functionally similar equipment continues to exist and adequate funds are appropriated. Each lease hereunder shall be initiated by a delivery order which shall, either through a statement of work or other attachment specify the equipment being leased, and the terms of the transaction as required in the specific Special Item Number (SIN) description. The lease commencement is the date of acceptance as defined by FAR Subpart 12.4

The first period or initial term of the leasing agreement will be through September 30th of the fiscal year in which the order is placed, or as extended by act of Congress, unless the ordering office has multi-year funding.

Ordering Agencies are advised to follow the guidance provided in Federal Acquisition Regulation (FAR) Subpart 7.4 Equipment Lease or Purchase, and to review the lease terms and conditions prior to ordering and obligating funding for a lease. Ordering Agencies are responsible for the obligation of the funding consistent with fiscal law when entering into any lease arrangement.

2. Ordering Procedures

(a) Ordering Agencies are strongly encouraged to conduct a needs assessment prior to the procurement.

(b) When the Ordering Agency expresses an interest in leasing a product(s), the Ordering Agency will provide the following information to the prospective vendors:

(i) Which product(s) is (are) required.

(ii) The required delivery date.

(iii) The proposed term of the lease.

(iv) Where the equipment will be located.

(v) Description of the intended use of the equipment.

(i) Whether the contractor can provide the required equipment.

(ii) The monthly payment based on the rate and the initial and residual values of the equipment.

(iii) The estimated cost, if any, of applicable State or local taxes.

(iv) A confirmation of the availability of the equipment on the required delivery date.

(v) Extent of warranty coverage, if any, of the leased products.

(vi) Cite the cost of any mandatory maintenance as applicable.

(vii) The Termination Ceiling Charges, as applicable. (See Section 13, Early Termination charges).

(d) The ordering agency and contractor shall agree upon a termination ceiling charge which is established in accordance with the appropriate formula in Section 13. Early Termination Charges.

(e) The Contracting Officer shall insert the agreed upon termination ceiling charge for the first year in the order and modify it for successive years upon availability of funds.

3. Orders and Period of Leasing Arrangements

(a) Lease Options: At a minimum, Ordering Agencies placing orders for equipment under a leasing arrangement must specify on the delivery order the applicable leasing SIN under which the equipment is being leased.

(i) Lease to Ownership Plan (LTOP) (Lease/Purchase)

(ii) Lease with Option to Own (Operating Lease)

(b) Annual Year Funding. When using annually appropriated funds when placing an order for leasing, the following applies:

(i) Any lease executed by the Ordering Agency shall be on the basis that the known requirements exceed the remainder of the fiscal year. Due to funding constraints, however, the Ordering Agency cannot normally commit to a term longer than one fiscal year at the commencement of the lease. To facilitate the exercise of renewal options for future fiscal years, the lease term will be specified in the delivery order. All orders for leasing shall remain in effect through the Government fiscal year (or as extended by Act of Congress), or the planned expiration date of the lease, whichever is earlier, unless the Ordering Agency exercises its rights hereunder to acquire title to the equipment prior to the planned expiration date. Despite the fact that the delivery order will specify the total lease term, orders under the lease shall not be deemed to obligate succeeding fiscal year’s funds or to otherwise commit the Ordering Agency to a renewal.

(ii) All orders for leasing automatically terminate at the end of the Government fiscal year (or as extended by Act of Congress) or the contract term, whichever is earlier. However, Ordering Agencies should notify the contractor in writing thirty (30) Calendar days prior to the expiration of such orders as to the Government’s intent to renew.

Ordering Agencies are instructed to follow the guidelines set forth in Paragraph 14 of this section with regard to termination of lease terms for non-appropriation or agency decisions not to renew. Should Ordering Agencies decide to terminate the lease prior to the expiration of the lease term under any other condition other than those set forth in Paragraph 14, early termination charges shall apply, (See Section 13, Early Termination).

© 2020 Quadient, Inc. Page 10/100 provides for funds in excess of a 12 month (fiscal year) period, the Ordering Agency may place a schedule contract order for leasing for a period up to the expiration of its period of appropriation availability, or the expiration of the contract period whichever comes first, notwithstanding the intervening fiscal years.

(d) In recognition of the types of products on this Schedule and the potential adverse impact to the Government’s mission, the Government’s quiet and peaceful possession and unrestricted use of the equipment shall not be disturbed in the event the equipment is sold by the Contractor, or in the event of bankruptcy of the contractor, corporate dissolution of the Contractor, or other event, so long as the Government is not in default. The equipment shall remain in the possession of the Government until the expiration of the lease. Any assignment, sale, bankruptcy, or other transfer of the leased equipment by the contractor will not relieve the Contractor of its obligations to the Government, and will not change the Government’s duties or increase the burdens or risks imposed on the Government.

(e) Assignment of Claims: In accordance with GSAR 552.232-23 Assignment of Claims under this contract, the Ordering Agency Contracting Officer may approve the assignment of claim for an order under these leasing Special Item Numbers (SINs) in accordance with FAR 32.803. Contractors cannot prohibit or otherwise limit the Government’s ability to setoff lease payments under any lease or assignment of a lease.

(f) Government Rights under Lease: The Government does NOT waive any performance requirements, warranty rights nor other contract or statutory rights, such as the right to set off payments against other Government debt, as a part of the lease. The Government’s acceptance of an assignment of a lease, does not waive any of the Government contract provisions.

4. Maintenance and Installation

(a) Maintenance and installation, when applicable, are not included in the lease payments.

Ordering Agency will obtain installation and/or maintenance from the contractor or a designated authorized service provider.

(b) When installation and/or maintenance are to be performed by the Contractor, the payments, terms and conditions will be as stated in this contract. Maintenance payments and terms a n d conditions during subsequent renewal periods of this lease will be those of the prevailing GSA Schedule contract in effect.

5. Monthly Payments

(a) Prior to the placement of an order under this SIN, the Ordering Agency and the contractor must agree on a

“base value” for the products to be leased. The base value will be the contract purchase price (less any discounts). For operating leases the residual value is independent of the purchase option price. The residual value will be used in the calculation of the original lease payment.

(b) To determine the initial lease term payment, the contractor agrees to apply the negotiated lease factor to the agreed upon base value:

Examples: Lease factor one (1) percent over the rate for the three year (or other term) Treasury Bill (T-bill) at the most current U. S. Treasury auction.

or The Contractor’s most favored finance rate factor as agreed to during contract negotiations.

The lease payment may be calculated by using a programmed business calculator or by using “rate” functions provided in commercial computer spreadsheets (e.g., Lotus 1-2-3, Excel).

(c) The purchase option price will be based upon the unamortized principle of the product. The payment will be based upon the unamortized principle, as shown on the payment schedule as of the last payment prior to date of transfer of ownership. In the event the Government desires, at any time, to acquire title to equipment leased hereunder, the Government may make a one-time lump sum payment.

(d) Lease Factors: Monthly LTOP & OLP Rate Factors – Please see page 20 for ALL lease iterations

Term LTOP OLP/FMV 12 call for lease rates 24 call for lease rates 36 0.0374 0.0374 48 0.0311 0.0311 60 0.0274 0.0274

* The above rates are applied to the published GSA Purchase pricing to determine monthly lease prices for LTOP and OLP.

6. Expiration of Lease Term:

(a) Upon the expiration of the Lease Term, the Ordering Agency will:

(i) Upon 30 day written notice, return the Equipment to the Contractor or -

(ii) Purchase the equipment at the fair market value of the equipment or;

(iii) Obtain requirements in accordance with FAR 8.4 (Ordering Procedures) by issuing a new request for quote.

Note: Customers are advised to see paragraph 15-18 for additional lease expiration provisions.

7. Additions For the purpose of this solicitation the definition of an addition is defined as follows:

Additions: The addition of accessories features or other enhancements available for lease under this contract to an existing model (base unit) already installed. Additions shall not change the functionality of the installed equipment.

(a) The ordering agency may require the contractor to modify existing leased equipment through order

© 2020 Quadient, Inc. Page 12/100 modifications, provided the modifications are customarily offered by the contractor for the equipment leased. The price of the modification will be mutually agreed upon by the ordering agency and the contractor. The ordering agency may pay for the modification at full price upon acceptance, or the modification price may be leased coterminous with the initial lease term. The contract lease interest rate in effect at the time of order of the modification will be used to calculate the monthly payment applicable to the modification. For Operating leases a residual value should be negotiated for the modification.

For Example: Lease to Ownership Price of Modification - $1000 Months remaining on the equipment lease – 19 Current contract lease factor at the time of modification -.045 for 24 month lease, the term closest to the remainder of the lease Interest equivalent (i) for lease factor is 0.25% per month [rate(N,pmt,Price)/rate(24,-0.045,1)] Modification Payment $55.98 [PMT(I,N,P)/PMT(.625%,19,1000)]

(b) The Ordering Agency may affix or install any accessory, addition, equipment or device on the equipment ("additions") provided that such additions:

(i) can be removed without causing material damage to the equipment;

(ii) do not reduce the value of the equipment; and

(iii) are obtained from or approved by the contractor, and are not subject to the interest of any third party other than the contractor.

(c) Any other additions may not be installed without the contractor's prior written consent. At the end of the lease term, the Government shall remove any additions which:

(i) were not leased from the contractor, and

(ii) are readily removable without causing material damage or impairment of the intended function, use, or value of the equipment, and restore the equipment to its original configuration.

(d) Any additions, which are not removable, will become the contractor's property (lien free).

(e) Payment may be modified based on the schedule price adjusted to reflect the actual period until the end of the lease term.

(f) Should the Ordering Agency elect to replace equipment under the lease, a new FAR

8.4 competition is required. This does not preclude substitution for failure to perform. Ordering Agencies are advised that when making the decision to conduct a new competition, consideration must be given to the early termination of existing equipment and/or the financial considerations involved with the rollover of existing equipment should the current contractor prevail. Ordering Agencies are strongly advised to perform a cost benefit analysis in accordance with their agency procedures and policies with regard to rollovers.

8. Risk of Loss or Damage The Government is relieved from all risk of loss or damage to the equipment during periods of transportation, installation, and during the entire time the equipment is in possession of the Government, except when loss or damage is due to the fault or negligence of the Government. The Government shall assume risk of loss or damage to the equipment during relocation unless the Contractor shall undertake such relocation.

9. Warranty In accordance with Clause 552.246-73 under this contract, the contractor’s warranty, as s t a t e d in the contractor’s GSA Authorized Price List, is applicable to the lease.

10. Equipment Performance

(a) The equipment supplied must be in operational or repairable condition throughout the term of the lease.

(i) Operational condition means the equipment is performing as intended, all accessories are operating as intended and in all respects the equipment is performing up to the standards in the manufacturer’s specifications.

(ii) Repairable condition means that the equipment can be repaired by a qualified technician within the terms of the maintenance agreement. Additionally, all required replacement parts are available and the equipment down time does not exceed that specified in the maintenance agreement.

(b) After a thirty (30) day notice and cure period, if the equipment continues to fail to be operational or repairable as defined above, the Ordering Agency may take those remedies available to it under either the contractor warranty provisions or default clause set forth in FAR 52.212-4(m). Such recourse will not be the basis for increasing the monthly payment or extending the term of the lease.

Preventive Maintenance: The contractor shall provide preventive maintenance at least equal to the commercial practice. Intervals between scheduled maintenance services shall be no greater than those provided to commercial customers for the same products.

Response to Service Calls: At minimum, during normal working hours (as specified by the using activity), Monday through Friday (excluding holidays observed by the Government), the contractor shall respond to verbal or written requests for service calls. The contractor shall repair the products within either nine (9) working hours or sixteen (16) working hours (as specified by the User Activity) after the verbal or written request for the service call. However, for products identified as critical, the contractor shall respond to verbal requests for service calls and shall repair the products within four (4) working hours. Products designated critical will be identified by the ordering activity in the order and shall not exceed 5% of the total number of products on the order. The contractor’s response time on a service call starts, when authorized personnel of an ordering activity place a verbal request to the contractor for a service call or a written request is received by the contractor requesting a service call, whichever is earlier.

Contractors are required to submit a contingency plan to maintain full and proper operation of products and to avoid extended delays for repair or replacement of products.

Repair and Maintenance Service: Offerors shall submit and include in their pricelist’s, a list of Names, addresses, and phone number(s) of authorized representatives, responsible to the contractor, who may be contacted by ordering activities for repair and maintenance of products. Only those authorized representatives listed may render maintenance service, unless the list is subsequently modified by mutual agreement between the contractor and the Contracting Officer, to add or terminate authorized representatives. Contractor shall notify ordering activities of any changes to authorized repair and maintenance representatives.

11. Title During the Lease Term, the equipment shall always remain the property of the contractor. The Government shall have no right or interest in the equipment except as provided in this leasing agreement and shall hold the equipment subject and subordinate to the rights of the contractor.

12. State And Local Taxes (52.229-1):

See FAR clauses 52.229-1 State and Local Taxes; 52.229-3 Federal, State, and Local Taxes, which are incorporated by reference.

13. Early Termination Charges Equipment leased under this agreement may be terminated at any time during a Government fiscal year by the Ordering Agency’s Contracting Office responsible for the delivery order in accordance with FAR 52.212-4, paragraph (l) Termination for the Ordering Activity’s Convenience.

The Termination Ceiling Charge is a limit on the amount that a contractor may claim from the Ordering Agency on the termination for convenience of a lease or failure to renew a lease prior to the end of the lease term for reasons other than those set forth in section 14, Termination for Non-Appropriation. Termination ceiling charges will apply for each year of the lease term. The Ordering Agency and contractor shall establish a Termination Ceiling amount. The Contracting Officer shall insert the Termination Ceiling Charge for amount of the first year in the order and modify it for successive years upon availability of funds.

No claim will be accepted for future costs: supplies, maintenance, usage charges or interest expense beyond the date of cancellation. In accordance with the bona fide needs rule, all termination charges must reasonably represent the value the Ordering Agency received for the work performed at cancellation based upon the shorter lease term. No termination cost will be associated with the expiration of the lease term.

Formula 1: For Lease to Own (LTOP) Termination Fee = pmt (i,n,P) *n - sum of PMT - FMV "P" = Scheduled price of equipment at time of order, inclusive of Ordering Agency negotiated price reductions should be considered "PMT" = Actual Monthly Payment paid on order to termination "i" = Monthly Interest Rate applicable to the order "n" = number of months from order to termination "pmt" = Monthly payment corrected to actual lease term" "FMV" = Fair Market Value of equipment if returned at termination. Unit price adjustments, residual or FMV values used to calculate operating leases, should not be considered

Formula 2: For Operating Leases Termination Fee = PV (i, n,-PMT) "PV"= Present Value "i" = Interest rate per month, equal to the interest rate applicable to the calculation of the payment on the delivery order "n"= Number of months remaining from termination date to the end of the lease term "PMT" = Current monthly payment amount of the original payments through end of the lease

14. Termination for Non-Appropriation The Ordering Agency reasonably believes that the bona fide need will exist for the entire lease term and corresponding funds in an amount sufficient to make all payment for the lease term will be available to the Ordering Agency. Therefore, it is unlikely that leases entered under the Lease to Own, Operating Lease, and all other equipment will be terminated prior to the full lease term. Nevertheless, the Ordering Agency’s Contracting Officer may terminate or not renew leases at the end of any initial base period or renewal period under this paragraph if (a) it no longer has a bona fide need the equipment or functionally similar equipment; or (b) there is a continuing need, but adequate funds have not been appropriated to the ordering agency in an amount sufficient to continue to make the lease payments. If this occurs, the Ordering Agency will promptly notify the contractor and the equipment lease will be cancelled at the end of the last fiscal year for which funds were appropriated. The determination of the availability of funds is made solely by the Government.

15. Lease Extensions Extension of the present lease term is not permitted. Future requirements shall be procured in accordance with FAR 8.4, FSS Ordering Procedures.

16. Lease Expirations –Lease To Own Title to equipment installed automatically transfers to the Government upon conclusion of the Lease Term Agreement.

17. Lease Expirations –Operating Lease And All Other Equipment Extension of the present lease term is not permitted. Future requirements shall be procured in accordance with FAR 8.4 covering Ordering Procedures.

Unless notified by the Ordering Agency that the Government intends to exercise its option to purchase the equipment, the equipment, upon the expiration of the lease term, will be removed by the contractor at the earliest practicable time. The Ordering Agency is responsible for removal charges. Unless specified under the schedule contract, removal charges will be administered outside the scope of the contract.

The equipment shall be in the same condition as when delivered, with the exception of ordinary wear and tear. The contractor shall conduct a timely inspection of the returned products and within thirty (30) days of the return, assert a claim if the condition of the equipment exceeds normal wear and tear.

In the event the Ordering Agency desires, at any time, to acquire title to equipment leased hereunder, the price will be mutually agreed upon by the parties.

18. Return Of Equipment The Government will provide written instructions for the removal of the equipment. The Ordering Agency is required to provide serial numbers and exact location of equipment for pick up.

Upon receipt of this notice the contractor shall remove the equipment within thirty (30) days or a mutually agreed date and time. The Ordering Agency is responsible for removal charges.

Unless specified under the schedule contract, removal charges will be administered outside the scope of the contract.

Equipment not removed by the contractor within thirty (30) days of the date of notification by the Order Agency shall be considered as abandoned and subject to such disposal as the Government may deem appropriate.

50-208 Maintenance

1. Maintenance

*This is a non-mandatory source that may be used by agencies for the maintenance of Government-owned equipment.

*This is a mandatory requirement for all equipment acquired under the LTOP and OLP Lease plans.

Quadient, Inc. will provide service at agencies located within fifty (50) miles of an Authorized Quadient, Inc.

Channel Partner and will maintain all equipment in good working condition throughout the period covered by a Full Service maintenance program. Repair service necessitated by ordinary use will be provided as required by and at the request of the Government during Quadient, Inc.’s normal business hours. The Government agrees to provide Quadient, Inc. full access to the equipment to perform service without delay.

Repair work will begin within eight (8) hours from the time the repair order is received, Monday through Friday, 8:30 a.m. to 5:00 p.m. Except Federal Government and Quadient, Inc. holidays. Failure to render emergency service within eight (8) business hours (maximum), after written or oral notification, shall be subject to a deduction of 1/30th of the monthly rate for each day the equipment is inoperative. Equipment Maintenance shall remain in full force and effect for the remainder of the life of this contract, i.e. the remainder of the fiscal year.

For equipment within fifty (50) miles of a service location, Quadient, Inc. shall grant a credit to the Government for any machine that fails to perform at an effectiveness level of ninety percent (90%) during any month. The effectiveness level for a machine shall be computed in the same manner. The credit shall be a percentage amount of the fixed monthly maintenance charge, which is determined by subtracting the actual percentage of effectiveness level attained during the month from 90. (Examples: if the effectiveness level for a machine is 87% for the month the credit would be 3% of the fixed monthly maintenance charge; if the effectiveness level is 90% or higher there is no credit due under this provision).

If, in Quadient, Inc.’s opinion, extensive repair work is necessary on any equipment that is currently under a maintenance agreement, and that has been under a maintenance agreement since the expiration of the original purchase warranty, through either a Quadient, Inc. branch or authorized dealer, Quadient, Inc. will perform the repair work at either the Government location or a Quadient, Inc. location at Quadient, Inc.’s expense (excluding charges for a replacement unit, if any, for use during performance of the repair work). Transportation costs, if any, will be at Quadient, Inc.’s expense. Only new or remanufactured Quadient, Inc. parts shall be used. All parts that are replaced by Quadient, Inc. shall remain the property of the Government.

2. Zone Maintenance Coverage For equipment between fifty (50) and one hundred forty-nine miles (149) of a service location the cost of a maintenance agreement has a 50% surcharge for equipment

Over one hundred fifty miles (150) of a service location the cost of a maintenance agreement has a 100% surcharge.

3. Maintenance Plans Maintenance Plans include all parts and labor

In the event that the use of non-Quadient, Inc. supplies causes damage to the equipment and/or its components or generates the need for excessive service calls, Quadient, Inc. may charge for any repairs and parts to bring the equipment into Quadient, Inc. specifications or cancel the maintenance agreement by providing thirty

(30) Day advance written notice to the Government. Work will not commence by Quadient, Inc. until the Government issues a purchase order to pay for all repairs and parts caused by the use of non- Quadient, Inc.

supplies.

Quadient, Inc. is not responsible for repairs made necessary by accident, misuse, abuse, neglect, theft, riot, vandalism, electrical power failure, fire, water or other casualty or to repairs made necessary by service personnel other than those of Quadient, Inc. will not be required to replace motors burned out by current fluctuation or negligence/abuse by the operator. Service connected with relocation of equipment, adding, removing or maintaining accessories may be obtained on an Open Market basis.

4. Inspection of Equipment Equipment being placed for the first time under maintenance service shall be in good operating condition and shall be subject to inspection by Quadient, Inc. at the time the order is placed. If the equipment is coming out of Quadient, Inc. warranty or being converted from a rental to purchase, no inspection is required. If the equipment is to be placed under a Full Service Maintenance at any other time, including a lapse in coverage, an initial inspection is required to insure QUADIENT, INC. that the equipment is within Quadient, Inc. specifications.

There will be an open mark charge for the inspection.

If repairs to the equipment are necessary to bring the equipment up to QUADIENT, INC. specifications, Quadient, Inc. shall furnish the user agency with an estimate of repair cost. Work will not commence by Quadient, Inc. until the Government has issued Quadient, Inc. a purchase order for the estimated price of the repair work and parts. If parts are required, they would be billed on an Open Market basis.

5. Parts Obsolescence Quadient, Inc. guarantees the availability of parts for its equipment for a period of five (5) years from the last date of sale of that product. A parts disclaimer applies to any agreement initiated after the parts guarantee expires. If at any time after the parts guarantee expires, parts become unavailable for the equipment covered by a maintenance agreement, and QUADIENT, INC. reserves the right to terminate the maintenance agreement.

6. Purchase Orders A written purchase order shall be the only basis for maintenance agreements under this contract. Quadient, Inc., will honor orders for maintenance service for periods less than one (1) year, in which event, payment to Quadient, Inc. shall be prorated on the basis of 1/12th of the offered price for each month the service was rendered, plus 1/30th of the monthly rate for each day less than a complete month the service was rendered.

Once an order is placed, it will remain in effect for the remainder of the fiscal year unless terminated upon (30) days advance written notice to Quadient, Inc.

7. P.O. Renewals If the agency neglects to renew their PO, then the Quadient, Inc. shall have the right to continue invoicing and customer will pay until such time as notice of termination or renewal P.O. has been provided to Quadient, Inc.

8. Relocation Of Equipment In the event equipment being maintained under the terms and conditions of a Service Maintenance plan is moved to another location, Quadient, Inc. will continue to maintain the equipment at the new location providing Quadient, Inc. has service coverage at the new location. If the equipment is moved to a geographical area not serviced by Quadient, Inc. or beyond fifty (50) miles of a Quadient, Inc. Channel Partner, the maintenance order shall be terminated without further obligations being incurred by either Quadient, Inc. or the government. The Government shall give at least thirty (30) days advance written notice of the movement of equipment.

When relocation of equipment covered by a Service Maintenance plan occurs, the Government will be responsible for all costs associated with the move. When shipment is under control of the Government and damage is incurred which results in costs for either labor or parts to restore the equipment to good operating condition at the new site, such costs shall be borne by the Government.

If the Government moves equipment that is owned by Quadient, Inc. without prior written permission from Quadient, Inc., any and all damages and expenses as a result of that move will be borne by the Government.

When the relocation of the equipment is under control of Quadient, Inc. and damage occurs which results in costs for either labor or parts to restore the equipment in good operating condition, such cost shall be borne by Quadient, Inc. Quadient, Inc. reserves the right to reject any request for relocation to an area which is remote or not readily or adequately serviced by a Quadient, Inc. branch or authorized dealer.

9. Quadient, Inc. Hourly Repair Service All service charges will be based on actual labor time plus all necessary parts on an Open Market basis. During QUADIENT, INC. ' normal working hours, mileage or travel time will be charged under this schedule. The hourly rate schedule applies to the 48 contiguous states and the District of Columbia, within fifty (50) miles of a QUADIENT, INC. Channel Partner.

Covered Under Maintenance Agreement Maintenance services, as described herein, will be provided for the Products at the Delivery Location. Quadient, Inc. agrees to provide the parts and labor associated with the ordinary maintenance of the Products as required due to normal wear and tear ("Maintenance Services"). Supplies (i.e. ink, roll tape, labels, etc.) are not included in Maintenance Services. Maintenance Services may also include preventative maintenance and inspections from time to time, as determined by Quadient, Inc. Quadient, Inc. may, at its option, designate a dealer/reseller to provide Maintenance Services. Quadient, Inc., in its sole discretion, may service the Products by replacing it with new, or like-new Products; provided that such replacement products are substantially similar to the Products.

Quadient, Inc. will offer loaner equipment of equal or greater functionality to any agency in which the equipment is rendered inoperable for a total time exceeding three business days.

Fees and When They are Due:

For Purchased Products:

Customer shall commence paying for the Maintenance Services on purchased Products 12 months after delivery of the Products. All fees for Maintenance Services ("Maintenance Fees") on purchased Products are invoiced annually, in advance.

For Leased Products:

If the Products are being leased from Quadient Leasing USA, Inc. and the Maintenance Fee has been included in the lease payment amount ("Leased Products"), then Maintenance Services will be provided at no extra cost, except for the Additional Charges (as defined below), for the Initial Term of the lease.

Customer shall commence paying for the Maintenance Services on Leased Products, where Maintenance Fees are included in the lease payment, 12 months after lease commences. Or the 12 month warranty may be prorated over the full lease term to create an even payment stream.

Other Fees:

In addition to the Maintenance Fees, Customer agrees to pay for: (a) labor, parts, and expenses for maintenance or repair that is part of an Excluded Service (as defined below). All Additional Charges shall be at Quadient, Inc.'s then current published rates for time and materials.

All payments for Maintenance Services are nonrefundable. Quadient, Inc. may adjust the Maintenance Fees at the end of the Initial Maintenance Term (as defined below) and any renewal term.

Terms of the Maintenance Services

For Leased Products:

The term of the Maintenance Services for Leased Products will be equal to the term of the lease as specified in the Agreement.

Request for Maintenance Service In order to receive Maintenance Services on the Products, the agency must notify Quadient, Inc.’s National Service Dispatch Center of a need for service. Quadient, Inc. may, at its sole discretion, attempt to resolve Products performance issues over the telephone. If Quadient, Inc. determines that on-site service is necessary, Quadient, Inc. Shall provide such on-site service in accordance with the terms set forth herein.

Not Covered by the Quadient, Inc. Maintenance Program Maintenance Services do not include:

• De-installation of the Products, or moving the Products (however these services are available for an additional fee);

• Maintenance or repairs made necessary by the failure of Customer to maintain or use the Products in conformance with Quadient, Inc.’s specifications;

• Maintenance or repairs made necessary by changes in the design of the Products made by Customer or mechanical,…

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File details come from the government source that posted it. Updated Feb 4, 2021.