MAS - Knight Federal Solutions Inc. - 47QRAA19D004N

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Federal Supply Schedule 47QRAA19D004N
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47QRAA19D004N
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This document outlines a federal supply schedule for professional services held by Knight Federal Solutions, Inc. The schedule was awarded on February 20, 2019 under contract number 47QRAA19D004N and runs through February 19, 2024. It establishes labor rates for 25 labor categories providing geographic information systems, IT professional services, training, and program support. Key labor categories include junior through senior GIS analysts, help desk technicians, systems administrators, and technical specialists. Rates are provided for a five-year ordering period and the schedule grants ordering agencies access to configuration management, software development, and cybersecurity resources to support their professional services requirements.

Knight Federal Solutions Inc. Pricelist and/or Vendor Terms and Conditions for 47QRAA19D004N, a Federal Supply Schedule awarded to Knight Federal Solutions Inc., under The Professional Services Schedule (PSS)

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GENERAL SERVICES ADMINISTRATION

Federal Supply Service

Authorized Federal Supply Schedule Price List

Online access to contract ordering information, terms and conditions, up to date pricing, and the option to create an electronic delivery order is available through GSA Advantage!®, a menu driven database system. The INTERNET address for GSA Advantage!® is: GSAAdvantage.gov.

Schedule Title: Multiple Award Schedule (MAS) FSC Group: Information Technology (F)

- IT Services (F03) Professional Services (H)

- Technical and Engineering Services (non-IT)

- Training

FSC Class(es)/Product Code(s): D399 – NAICS 541511, 541512, 541519, 541513

F999 – NAICS 541370

R704 – NAICS 611430

Contract Number: 47QRAA19D004N Supplement No. (sequentially numbered): PS-0017 effective January 25, 2024

For more information on ordering from Federal Supply Schedules go to the GSA Schedules page at GSA.gov.

Contract Period: February 20, 2019 – February 19, 2029

Company: Knight Federal Solutions, Inc.

11486 Corporate Blvd, Suite 151 Orlando, FL 32817

Phone: 407-243-6008 Fax: 407-674-8515

Website: https://knightfederal.com

Contract Administrator: Samantha Mooney-Outlaw, smooney@knightfederal.com

Business Size: Small https://knightfederal.com/

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CUSTOMER INFORMATION

1a. Table of awarded Special Item Number(s) with appropriate cross-reference to item descriptions and awarded price(s):

SIN SIN Description 541370GIS Geographic Information Systems (GIS) Services 54151S Information Technology Professional Services 611430 Professional and Management Development

Training OLM Order-Level Materials (OLM)

1b. Identification of the lowest priced model number and lowest unit price for each SIN.

SIN Hourly Rate Labor Category 541370GIS $26.28 Junior GIS Analyst 54151S $26.29 Help Desk Technician - Jr.

611430 $41.44 Operations Specialist I

1c. Hourly Rates: See the price schedule on page 21 for hourly rates.

2. Maximum Order: 541370GIS & 611430 - $1,000,000, 54151S - $500,000, OLM - $250,000

3. Minimum Order: $100.00

4. Geographic Coverage (delivery Area): Domestic (50 States, DC).

5. Point(s) of production: Not Applicable

6. Discount from list prices or statement of net price: Prices listed are net, discounts have been deducted and the industrial funding fee has been added.

7. Quantity Discounts: Not applicable.

8. Prompt payment terms: NET 30. Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items: Not applicable.

10a. Time of Delivery: Negotiated at the task order level.

10b. Expedited Delivery: Not available.

10c. Overnight and 2-day delivery: Contact Contractor for rates.

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10d. Urgent Requirements: Ordering agencies can request accelerated delivery for urgent requirements.

Contact Contractor to effect a faster delivery.

11.F.O.B Points(s): Destination

12a. Ordering Address(es): 11486 Corporate Blvd, Suite 151, Orlando, FL 32817

12b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPA’s), are found in Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es): 11486 Corporate Blvd, Suite 151, Orlando, FL 32817

14. Warranty provision: Contractor’s standard commercial warranty.

15. Export Packing Charges: Not applicable.

16. Terms and conditions of rental, maintenance, and repair: Not applicable.

17. Terms and conditions of installation: Not applicable.

18a. Terms and conditions of repair parts: Not applicable.

18b. Terms and conditions for any other services: Not applicable.

19. List of service and distribution points: Not applicable.

20. List of participating dealers: Not applicable.

21. Preventive maintenance: Not applicable.

22a. Special attributes: Not applicable.

22b. Section 508 Compliance: Not applicable.

23. Data Universal Number System (DUNS) number: 079961260 Unique Entity Identifier (UEI): HWA1MMYHTH34

24. Notification Regarding Registration in System for Award Management (SAM) database:

Registered, and Registration valid to January 4, 2025.

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LABOR CATEGORY DESCRIPTIONS

Job Title: Junior GIS Analyst Minimum/General Experience: 0 years of GIS experience Functional Responsibility: Utilize geospatial and geographic data to analyze and manage data, generate reports and / or map requests, and solve technical problems.

Minimum Education/Training: Bachelor Degree in GIS Technology, Cartography, Geography or similar.

Job Title: Mid-Level GIS Analyst Minimum/General Experience: 3years of GIS experience Functional Responsibility: Utilize geospatial and geographic data to analyze and manage data, generate reports and / or map requests, and solve technical problems. Experienced with data layers and data sets.

Minimum Education: Bachelor Degree in GIS Technology, Cartography, Geography or similar.

Job Title: Sr. GIS Analyst Minimum/General Experience: 6 years of GIS experience Functional Responsibility: Utilize geospatial and geographic data to analyze and manage data, generate reports and / or map requests, and solve technical problems. Must have experience with data layers and data sets to utilize, manage and manipulate data. Experienced with surfaces, tables, spatial and nonspatial statistics and table management. Experience with ESRI ArcGIS, Autodesk or similar GIS software and tools.

Job Title: Geospatial Information Technician Minimum/General Experience: 3 years of GIS experience Functional Responsibility: Utilize hands-on experience to provide complex mapping products and services. Provide data models, workflows to support GIS tool sets and mapping applications.

Provide effective map design and support of front-end design and visualization.

Job Title: Geospatial Information Professional Minimum/General Experience: 6 years of GIS experience Functional Responsibility: Utilize hands-on experience to provide complex mapping products and services. Provide data models, workflows to support GIS tool sets and mapping applications.

Provide effective map design, front-end design and visualization to develop map-based applications. Experienced with ESRI GIS suite, MSSQL including concepts of developing applications, database management.

Job Title: Geospatial Information Developer Minimum/General Experience: 10 years of applicable experience with GIS database management and/or development Functional Responsibility: Shall have working knowledge and expertise of standard geospatial analysis software suites, included but not limited to ESRI ArcGIS, GIS Python Scripting, Golden

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Software, Quick Terrain Modeler, Abode Creative Suite, Google Earth and Microsoft Visual Earth. Experience with digital data formats such as vector data, shapefiles, geospatial databases, GML and XML.

Job Title: Geospatial (GIS) Manager Minimum/General Experience: 10 Functional Responsibility: Utilize Geographical Information System (GIS) experience to provide program management, data maintenance and collection, spatial data standards and functional relationships. Extensive experience and knowledge in communication to include the development of communication plans, continuity plans, presentations, and speaking / briefing of leadership and peers. Define and develop strategy to include prioritization, risk management, portfolio, acquisition and execution. Knowledge and use of various different GIS software and formats to include ESRI, Autodesk and open source GIS, experience with GIS workflows. Provide analysis to include comparatives, gaps, needs, values, limits, applications, matrices, identification, feasibility, feedback, processes, models, impacts, issues, manipulation, organization, performance and recommendations. Provide research to include benchmarking, developing models and / or methodologies, forecasting, development and analysis.

Job Title: Field GIS Technician Minimum/General Experience: 0 years of GIS, Geography, or Cartography experience;

preferably in a field setting Functional Responsibility: Assisting in coordination and development of maps and graphics.

Document interiors, exteriors or geographic locations to survey, report, photograph to import and manage data for a variety of responsibilities to include: permitting, pre-construction, environmental analysis and other related tasks.

Job Title: Field GIS Professional Minimum/General Experience: 3 years of GIS, Geography, or Cartography experience;

preferably in a field setting Functional Responsibility: Assisting in coordination and development of maps and graphics.

Document interiors, exteriors or geographic locations to survey, report, photograph to import and manage data for a variety of responsibilities to include: permitting, pre-construction, environmental analysis and other related tasks.

Job Title: Help Desk Technician – Jr.

Minimum/General Experience: 0 years of technical support and customer service experience Functional Responsibility: Respond, coordinate, troubleshooting hardware / software opportunities in a timely process, escalate trouble tickets when necessary. Recognize, research, document and resolve all Tier I ticket requests in person or via telephone.

Minimum Education/Training: Bachelor Degree

Job Title: Help Desk Technician – Mid.

Minimum/General Experience: 3 years of technical support experience, troubleshooting, and customer service

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Functional Responsibility: Provide Tier I – II level responses to troubleshoot hardware / software needs, escalate trouble tickets when necessary. Recognize, research, document and resolve all troubled ticket requests in person or via telephone or remote client.

Job Title: Help Desk Specialist Minimum/General Experience: 7 years of technical support experience, troubleshooting and supervisory experience Functional Responsibility: Provide second-tier support to end users (customers) for PC, server, software applications, network connectivity, account access, or peripherals. Resolve trouble tickets with minimal escalation in a timely fashion. Assist junior help desk personnel. Restoration and identification of core issues to reduce recurrence. Add / change accounts, recommend system upgrades and operating system configurations.

A+ certification or equivalent

Job Title: Hardware Support Specialist Minimum/General Experience: 0 years of hands-on technical support experience and troubleshooting Functional Responsibility: Monitors, maintains, updates system and network hardware to include but not limited to: servers, routers, peripheral devices, phones, cables, power terminals, modems. Provides setup of PC, laptops, phones (land and cellular), VoIP equipment. Troubleshoot device connectivity. Document and account to all pieces of IT hardware recording pertinent information about the device, account user and location. Ship and receive of hardware when necessary and appropriately document.

Minimum Education/Training: Bachelor Degree; Security + certification required when supporting secured network hardware.

Job Title: Network Analyst Minimum/General Experience: 0 years of network operations experience (connectivity, troubleshooting, setup, maintenance, installation of network equipment) Functional Responsibility: Setup, install, update, and maintain network equipment (phones, routers, modems, video teleconferencing equipment). Provide support for VTC conferences / meetings including setup, troubleshooting and break-down. Ensure that communications systems are adequately installed and operational. Provide technical support direction and analysis for telecommunications adhering to telecom engineering principles, design theory and configuration alternatives. Document change requests for installation of telephone services, call switches, test trunks, test links and installation of communication circuits. Analyze and test network performance related to telecoms (usage and traffic flows, accesses and interfaces, transmission techniques and protocols to interface with computer systems).

Job Title: Network Administrator Minimum/General Experience: 0 years of experience in Network Administration Functional Responsibility: Monitor LAN, WAN, MAN, SIPR, and NIPR network connectivity.

Provide batch monitoring, back-up and restoration as necessary. Administer accounts, support, install, maintain and troubleshoot all networking devices and related software for internal and external network. Provide setup, maintenance and break down of VTC systems, Voice phone, cell phone, and VoIP accounts. Test and analyze network performance for all devices within the

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Security +

Job Title: Network Engineer Minimum/General Experience: 5 years of experience supporting IT network operations Functional Responsibility: Plan, evaluate, test, configure and troubleshoot complex existing and new installation of network systems; making recommendations to maintain or expand services.

Provide expert level technical assistance in planning, engineering and architecture. Develop standards for applications, new devices / products and provide last line of support for connectivity problems. Ensure connectivity and secure communications to include network security. Monitor, manage, maintain and install network devices ensuring security compliance.

Security + and Industry certification in networking (CCNA, CCNP, Network +)

Job Title: System Administrator – Jr.

Minimum/General Experience: 0 years of hands-on hardware support experience Functional Responsibility: Install and maintain Windows and / or Linux based software and operating systems. Provide account management: unlocking, add/ change, group memberships and disabling. Provide vulnerability scans, data recovery, monitor server performance, anti-virus updates, and resolution of escalated tickets.

Job Title: System Administrator – Mid.

Minimum/General Experience: 5 years of experience supporting IT server operations Functional Responsibility: Install new software, system upgrades, evaluate and install patches and resolve software related issues. Perform system backup and recovery, maintain data files and monitor system configuration to ensure data integrity. Design, build, upgrade server to include virtualization or web service (cloud) migration.

Security + and Industry OS certification (MCP, MCSA, MCSE, Linux +)

Job Title: Information Assurance Network Specialist Minimum/General Experience: 0 years of direct relevant experience in network security operations; must be DoD 8570.01 Compliant; IAT II qualified.

Functional Responsibility: Process and implement NIPR and SIPR firewall waiver requests.

Develop, administer, and monitor security configurations. Review security logs for unauthorized and anomalous activity and violation reports. Identify security incidents using firewalls, intrusion detection/prevention systems and Host Based Security Systems. Identify attempted and successful penetrations and information attacks. Provide current and up to date documentation on status of compliance with all externally-mandated security requirements, to include, U.S. Cyber Command (USCYBERCOM), Security Technical Implementation Guide (STIGs), and DISA Information Assurance Vulnerability Management (IAVMs). Coordinate with external agencies / DoD commands senior technical leaders. Develop and execute complex technical plans and fixes to security issues.

Security + and CompTIA Advanced Security Professional (CASP) or equivalent

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Job Title: Information Assurance Specialist Minimum/General Experience: 5 years of administration or operational maintenance of IT equipment / servers specializing in Information Assurance; must meet certification requirement for IAT Level II.

Functional Responsibility: Provide day-to-day system administration, operational maintenance for collateral and SCI servers, workstations, peripherals and local networks, including updates to hardware and operating system software, maintaining licenses and user accounts, and maintaining system configuration documentation. Provide system administration support for integration and testing of new systems; management of Windows and Linux servers (physical and virtual), workstations, configuration and operational maintenance of domain controllers, exchange servers, web servers, DHCP. Provide configuration management of SCI network including engineering support of network databases, IP assignments, system/image/ data backups and patching.

Configure Active Directory and HBSS group polices, distribute patches via a WSUS automated update server as well as perform manual patching and review ACAS/HBSS queries and reports as required.

Minimum Education/Training: Bachelor Degree Security + and appropriate OS / security certification (GSEC, CISSP, CASP, Network +, Server + Linux +)

Job Title: Information Assurance Engineer Minimum/General Experience: 10 years of administration or operational maintenance of IT equipment / servers specializing in Information Assurance; must meet certification requirement for IAT Level II.

Functional Responsibility: Expert level experience utilizing the Risk Management Framework.

Experienced in review of IAVMs and maintenance of security compliance via IA compliance systems (ACAS and HBSS). Possess a firm understanding of DIACAP. Experienced in review and updating of security documentation, including but not limited to: System Security Authorization Agreements, System Security Plans, Plan of Action and Milestones, Certification Test Plan, Security Requirement Traceability Matrix, C&A package action requirements. Will possess a working knowledge of vulnerability assessment tools and applications such as Security Content Automation Protocol (SCAP) Compliance Checker, Assured Compliance Assessment Solution (ACAS) (Nessus), Windows Automated Security Scanning Program (WASSP), STIGViewer, Benchmarks and Checklists. Perform system and server audits across networks and prepare / report finding and anomalies. Prepare, assist and track Unauthorized Disclosure of Classified Information (UDCI) and Serious Incident Reports (SIR). Prepare, track and submit Requests for Change (RFC) utilizing appropriate documentation tools (Remedy, SharePoint, etc.).

Minimum Education/Training: Bachelor Degree Security + and appropriate OS / security certification (GSEC, CISSP, CASP, Network +, Server + Linux +)

Job Title: System Architect Minimum/General Experience: 10 years of Information Technology experience with 5+ years of specialized virtualization, configuration, design, or database management experience.

Functional Responsibility: Design, develop, engineer hardware architecture solutions for exercises, installations, moves, upgrades, and / or virtualization or cloud migration. Provides configuration management planning. Provides provisions for configuration identification, change control, configuration status account and audits. Develops strategy of client / server system and the design infrastructure necessary to develop that strategy. Advises on technology purchases to ensure appropriate data storage, data access, connectivity, configuration, and space requirements.

Performs acceptance testing to ensure system functionality.

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Minimum Education/Training: Bachelor degree

Job Title: System Engineer Minimum/General Experience: 10 years of experience as a Network, System, or Configuration professional with bachelor degree in information technology related discipline. IAT Level II Compliant.

Functional Responsibility: Manage and monitor installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system managements tools. Provide testing of applications, updates and upgrades to ensure performance, work to ensure identification of issue and define solutions. Write and maintain customer scripts to increase efficiency. Provide system design guidance. Experienced with cloud migrations, virtualization, monitoring systems, automation, scripting and network engineering.

Job Title: Information Systems Logistics Specialist Minimum/General Experience: 0 years of warehouse or materials management experience;

bachelor degree in information technology discipline desired.

Functional Responsibility: Performs clerical and manual tasks to maintain IT inventory to include: materials, parts, supplies, equipment and maintains licensing requirements. Tasked with space allocation, shipping and receiving of equipment. Maintain data repository to establish effective levels of inventory. Utilizes small hand tools, scales and may operate material handling equipment such as fork lifts, pallet handlers and hand trucks. Uses online resources to technical research to provide advisory assistance for purchases.

Minimum Education/Training: High school diploma

Job Title: IT SME Minimum/General Experience: 10 years of senior level development, architecture, or system engineering experience Functional Responsibility: Provides high-level subject matter expertise on information technology tasks. Provides advanced technical knowledge in the field of application development, machine learning, functional systems analysis, design, integration, documentation, doctrine, training and / or implementation.

Job Title: Modeling and Simulation Specialist Minimum/General Experience: 10 years in a live, virtual or constructive training environment with specialized certification Functional Responsibility: Provide specialize experience in modeling and simulation functions and operations related to: exercises, planning, coordination, demonstrations, instruction or training. Provides support to live, virtual or constructive training.

Job Title: Network Operations Technician Minimum/General Experience: 5 years of network operations experience, degree in network security preferred; must be IAT Level II compliant.

Functional Responsibility: Identify and manage network and system vulnerabilities and security events. Provide accurate and timely vulnerability management reports, vulnerability assessments, support red/blue team events. Provide inspection services across the organizational network.

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IAT II compliant

Job Title: Network Operations Manager Minimum/General Experience: 10 years of network operations and security experience, degree in network security preferred; must be IAT Level II compliant. IAT Level III preferred.

Functional Responsibility: Identify and report detected events through persistent monitoring and analysis of indications and warnings (I&W) and attack, sensing, and warning (AS&W) indicators.

Respond to identified network or system cyber incidents. Analyze, contain and eradicate malicious code. Prepare cyber trend analysis as well as malware analysis. Disseminate and report cyber related activities and trends. Support or conduct Cyber Network Defense (CND) exercises to include: Penetration Testing, Cyber Exploitation, Counter-intelligence operations or other means.

Minimum Education/Training: Bachelor degree in related field IAT II compliant

Job Title: Project Coordinator Minimum/General Experience: 1 year of project coordination experience.

Functional Responsibility: Coordinate project schedules, resources, and equipment. Identify and define project requirements, scope, timeline and objectives.

Job Title: Project Manager Minimum/General Experience: 10 years of IT project management support experience. PMP or Agile certification preferred.

Functional Responsibility: Provide technology strategic planning. Lead project teams of:

Developers, Database Administrators, System Administrators, Help Desk, and Network Administrators to achieve scope, timelines, budget and directives. Organize project team meetings aligning and assigning resources to achieve objectives. Work with customers, end-users, analyst, employees to ensure effective solutions and timely results.

Minimum Education/Training: Bachelor degree in management or information technology discipline.

Job Title: Database Developer Minimum/General Experience: 4 years of relational database analysis experience or administration experience.

Functional Responsibility: Provide capability assistance for conceptualization and development of databases. Participate in the design, planning, development, implementation, maintenance and administration of databases. Manage data configuration by identifying, developing and maintaining data. Analyze and determine information needs and elements, data relationships and attributes, data flow and storage requirements, data output and reporting capabilities. Participate in database testing, evaluation and validation.

Minimum Education/Training: Bachelor Degree

Job Title: Database Manager Minimum/General Experience: 10 years of data base development / administration experience.

Functional Responsibility: Project long-range requirements for database administration. Prepare activity and progress reports regarding the database. Perform system planning, installation, configuration, database design, migration, performance monitoring, tuning, security, troubleshooting and backup data recovery as necessary.

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Job Title: Junior Software Developer Minimum/General Experience: 0 years of development experience Functional Responsibility: Support a range of responsibilities to include: writing, updating, testing, reviewing, supporting existing code. Design, test and implement new solutions.

Experience in one or more coding or scripting languages/tools: Java, C#, COBOL, .Net, Python, Ruby, etc.

Minimum Education/Training: Bachelor degree in management or information technology discipline.

Job Title: Software Analyst Minimum/General Experience: 0 years of software support experience Functional Responsibility: Provide support to identify, test and support bugs or fixes within the software system. Work with end/system users to define requirements. Document findings and bug reports. Ability to write and run test scripts. Experience with automated and manual tools, scalability requirements, performance testing, and risk mitigation. Exposure to or familiarity with cloud migration.

Job Title: Software Developer Minimum/General Experience: 5 years of direct coding, DevOps, programming experience Functional Responsibility: Provide expertise in current software support using one more development languages (C, C++, C#, Python, Ruby, Java, PHP, JavaScript, HTML, etc.). Work within Agile or Waterfall environment to meet sprint deadlines and support application upgrade, development, migration, testing requirements.

Job Title: Sr. Software Engineer Minimum/General Experience: 10 years of software coding, management, development experience Functional Responsibility: Provide expertise in current software support using one more development languages (C, C++, C#, Python, Ruby, Java, PHP, JavaScript, HTML, etc.). Work within Agile or Waterfall environment to meet sprint deadlines and support application upgrade, development, migration, testing requirements. Utilize strong background of development skills to assist product owners to understand and define application objectives. Working within a cross function team to design, develop, test, implement, and support applications across a full-stack of development tools and technologies.

Job Title: Operations Specialist I Minimum/General Experience: 3 years’ experience in the planning, event operation/execution and/or training.

Demonstrated success in two (2) or more of the following broad operational areas:

• Knowledge military exercise and event planning.

• Experience with performing and delivering training.

• Knowledge of military organizational internal procedures and staff operations.

• Ability to professionally interface, produce documentation for, provide presentations and speak with authority to senior military and other DoD personnel and organizations.

• Familiar with military and national level intelligence gathering techniques.

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• Knowledge of and experience in Intelligence collection and dissemination procedures and concepts.

• Familiarity with the Senior Enlisted Joint Professional Military Education (SEJPME) Program and Curriculum.

• Familiarity with Learning Management Systems (LMS).

• Experience with eLearning and curriculum and courseware authoring for web-based training and education development.

• 1 to 3 years’ experience with eLearning practices and technology strategies in a military training environment.

• 1 to 3 years’ experience with Learning Management Systems (LMS).

• 1 to 3 years’ experience with Advanced Distributed Learning (ADL).

Functional Responsibility: The following capabilities are typical of operations support labor: event planners, response cell I/Cs and senior controllers, data collection and assessment, operations research, military and political analysts, instructors, courseware and doctrine developers, scenario developers, intelligence specialists, sustainment, event logisticians, and other operational disciplines.

Minimum Education/Training: High School No degree with at least three (3) years of event operation, planning, and/or training experience.

Job Title: Operations Specialist II Minimum/General Experience: 4 years’ experience in planning, event operation/execution and/or training.

Demonstrated success in two (2) or more of the following broad operational areas:

• Knowledge military exercise and event planning.

• Experience with performing and delivering training.

• Knowledge of military organizational internal procedures and staff operations.

• Ability to professionally interface, produce documentation for, provide presentations and speak with authority to senior military and other DoD personnel and organizations.

• Experience and ability to develop rotational event timelines with required deliverables.

• Knowledge and experience in event After Action Report (AAR) products and procedures.

• Demonstrated ability to perform and develop relationship with Observer/Trainers (OT’s), Operations and Work Cell Augmentees.

• Knowledge and ability to develop and present briefs for problem resolution.

• Knowledge and experience with communications and information systems training.

• Knowledge and experience of procedures for simulation system response cell augmentees (e.g., role playing, data entry and game entity control by role players, handling of computer generated data. access rules in simulation centers).

• Knowledge of relationships between the response cell and the training audience.

• Knowledge of and experience in Intelligence collection and dissemination procedures and concepts.

• Familiarity with the Senior Enlisted Joint Professional Military Education (SEJPME) Program and Curriculum.

• Familiarity with Learning Management Systems (LMS).

• Experience with eLearning and curriculum and courseware authoring for web-based training and education development.

• 1 to 3 years’ experience with eLearning practices and technology strategies in a military training environment.

• 1 to 3 years’ experience with Learning Management Systems (LMS).

• 1 to 3 years’ experience with Advanced Distributed Learning (ADL).

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Functional Responsibility: The following capabilities are typical of operations support labor: event planners, response cell I/Cs and senior controllers, data collection and assessment, operations research, military and political analysts, instructors, courseware and doctrine developers, scenario developers, intelligence specialists, sustainment, event logisticians, and other operational disciplines.

Minimum Education/Training:

• Bachelor's degree with a minimum of 4 years’ experience.

Job Title: Senior Operational Specialist III Minimum/General Experience: 8 years’ Experience in five (5) or more broad operational areas:

• Demonstrated ability and experience in conducting operations in an exercise or training environment

• Demonstrated ability and experience in conducting operations in a simulation control cell, component control cell, intelligence control cell, Master Scenario Event List (MSEL), Script control cell, Neutral Force Cell and an After Action Review (AAR) cell.

• Knowledge and experience with communications and information systems training.

• Demonstrated ability and experience in controlling and analyzing both blue and opposing force play and employ applications (model changes as technology and event changes).

• Demonstrated ability and experience in conducting rotational training events on doctrine, combat operations, and equipment and staff.

• Demonstrated ability and experience in developing and presenting doctrinal reports, messages, orders, map overlays, and graphical symbology for communications.

• Knowledge and experience in the Intelligence system and capabilities for both the US and designated opposing force to include management, collection, processing and dissemination of intelligence.

• Knowledge and experience in Special Operations Forces (SOF) simulations requirements (e.g., civil affairs, psychological operations, strategic reconnaissance and direct action teams).

• Knowledge and experience in Doctrine for apportionment, allocation and employment of air combat power, air transport (intra and inter-theater), Air Land, air reconnaissance, and Air Tasking Order preparation and formatting.

• Knowledge and experience in emerging doctrine and TTPs associated with Counterinsurgency operations and Irregular Warfare.

• Knowledge and expertise in Cyberspace Operations Training.

• Knowledge of the procedures necessary for using models or simulations within a Joint, Live, Virtual or Constructive Training Environment.

• Knowledge of event Rules of Engagement.

• Knowledge of Logistics operations, simulation requirements (transportation, movement, deployment, engineering, petroleum, munitions, maintenance, supply, medical, sealift, sustainment, salvage).

• Knowledge and experience with combat systems support training.

• Ability to incorporate special event functions and roles, such as medical, legal, and public.

• Experience in C4I systems and interfaces, including data and control.

• Knowledge and experience with communications and information systems training.

• Experience in Master Scenario Events List (MSEL) Development and Execution processes.

• At least 6 years’ experience as an Instructional Systems Designer in developing complex level interactive courseware.

• At least 6 years’ experience with eLearning practices and technology strategies in a military training environment.

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• At least 6 years’ experience conducting analysis to define learning objectives; design and develop training courses, technology-based courseware.

• At least 6 years’ experience supporting Senior Enlisted Joint Professional Military Education

(SEJPME).

• At least 6 years’ experience with Learning Management Systems (LMS).

• At least 6 years’ experience with Advanced Distributed Learning (ADL).

Functional Responsibility: The following capabilities are typical of operations support labor: event planners, response cell I/Cs and senior controllers, data collection and assessment, operations research, military and political analysts, instructors, courseware and doctrine developers, scenario developers, intelligence specialists, sustainment, event logisticians, and other operational disciplines.

• Bachelor's degree with a minimum of 8 years’ experience.

Job Title: Senior Analyst Specialist II Minimum/General Experience: Demonstrated success in four (4) or more of the following areas:

• Experience with training or event lifecycles.

• Experience in conducting operations in an exercise control group.

• Experience in conducting operations in a simulation control cell, component control cell, intelligence control cell, MSEL/Script control cell, Neutral Force Cell and an AAR cell.

• Experience with communications and information systems training.

• Experience in training deficiency resolution.

• Experience in developing and presenting doctrinal reports, messages, orders, map overlays, and graphical symbology for communications.

• Experience in the Intelligence system and capabilities for both the US and opposing force to include management, collection, processing and dissemination of intelligence.

• Experience in Special Operations Forces (SOF) simulations requirements (e.g., civil affairs, psychological operations, strategic reconnaissance and direct action teams);

• Knowledge of Joint or Military Doctrine.

• Experience in Counterinsurgency operations and Irregular Warfare;

• Experience in Cyberspace Operations Training;

• Experience using various training models JTLS, JLVC, JCATS, JOPES, and other M&S applications.

• Knowledge of event Rules of Engagement.

• Experience in developing military logistics operations plans (e.g., transportation, movement, deployment, engineering, petroleum, munitions, maintenance, supply, medical, sealift, sustainment, salvage).

• Experience with combat systems support training.

• Experience with C4I systems and interfaces.

• Experience with communications and information systems training.

• Experience with collecting data, analytical analysis and determining courses of action.

• Experience with providing strategies and recommending solutions for risk mitigation.

• Experience in the development of analytical test plans and procedures.

• Experience in the compilation and presentation of lessons learned and after action review material.

• Experience in conducting quantitative and qualitative analysis and evaluations.

Functional Responsibility: Analysts are highly-skilled persons with knowledge gained over years of experience at senior levels. They provide realistic role-playing as well as reliable, consistent advice and thought-provoking recommendations to various audiences in training and real world events. They will

15 | P a g e ensure the integrity of the program and maintain a knowledge base that is consistent with the TO requirements and covers the full spectrum of tasks listed in the contract. Analysts serve as the catalyst for developing and evaluating new ideas. They provide the expertise and insight to support programs and leaders at all levels, including very senior levels, such as Governors, Combatant Commanders, SECDEF and others in the civilian and military sectors. Analysts are experienced subject matter experts in areas such as science, diplomacy, international affairs, finance, law and law enforcement, medicine, military operations, civil engineering, and terrorism. They author, facilitate, and provide thoroughly researched scholarly and articulate analyses, conclusions, recommendations, and courses of action. May be referred to as Senior Scientists or Senior Advisors.

• Bachelor's degree with a minimum of 3 years’ experience.

Job Title: Technical Specialist I Minimum/General Experience:

Demonstrated success in one (1) or more technical areas:

• Experience with simulation system design, functions, installation of hardware and software, operator maintenance, database development, quick fix software procedures, C4I systems support, maintenance, and system techniques and deficiency resolution procedures.

• Experience with the ability to assemble, disassemble, configure, pack, ship and operate maintenance of C4I systems, simulation systems, computer hardware and software for events.

• Experience in conducting site survey identifying critical support requirements and deficiencies for facility space, power, environmental control, C4I systems, encryption equipment, radio propagation diagrams, frequency control, LAN, telephone requirements, VTC communications, communications diagrams, circuitry, and all facets of communications and information processing to include tactical and strategic interfaces for events.

• Knowledge of systems communications requirements including interface with doctrinal communications systems;

• Experience with the maintenance of essential levels of communications: VTC communications; and information security: long haul communications.

• Experience with the identification and operation of the software required to support training events and its functions.

• Experience with data collection, correlation, analysis, storage and transfer; database creation, After Action Reports (AAR), and graphics development.

• Experience with Audio and Visual Teleconference (AV/VTC) Support.

• Experience with performing information systems customer support on networks, and other work in the client/server field, or related fields.

Functional Responsibility: Work designated as technical support provide a wide variety of technical and engineering services and expertise required for planning, architecture development, instruction, technical environment support, Cybersecurity and execution and assessment of the M&S and C4I necessary to support information systems. Additional typical areas listed as technical support include:

engineers, computer programmers, model management and development, networks and content management, personal computer (PC) technicians, communications, information management/knowledge management (IM/KM), Modeling and Simulation (M&S), help desk technical support, audio visual operations, web design and development, CCTV, video production, and other technical disciplines. Cybersecurity support includes Auditor, Certifier, Compliance Analyst, Information System Security Manger, Risk and vulnerability Analyst, Validator and Incident Handler.

Minimum Education/Training:

• Associates degree from an accredited college or university in Computer Science, Information Systems Management, or Computer Science Application Management or related field.

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Job Title: Technical Specialist II

Demonstrated success in two (2) or more technical areas:

• Experience with simulation system design, functions, installation of hardware and software, operator maintenance, database development, quick fix software procedures, C4I systems support, maintenance, and system techniques and deficiency resolution procedures.

• Experience with the ability to assemble, disassemble, configure, pack, ship and operate maintenance of C4I systems, simulation systems, computer hardware and software for events.

• Experience in conducting site survey identifying critical support requirements and deficiencies for facility space, power, environmental control, C4I systems, encryption equipment, radio propagation diagrams, frequency control, LAN, telephone requirements, VTC communications, communications diagrams, circuitry, and all facets of communications and information processing to include tactical and strategic interfaces for events.

• Knowledge of systems communications requirements including interface with doctrinal communications systems;

• Experience with the maintenance of essential levels of communications: VTC communications; and information security: long haul communications.

• Experience with the identification and operation of the software required to support training events and its functions.

• Experience with data collection, correlation, analysis, storage and transfer; database creation, After Action Reports (AAR), and graphics development.

• Experience with Audio and Visual Teleconference (AV/VTC) Support.

• Experience with performing information systems customer support on networks, and other work in the client/server field, or related fields.

Functional Responsibility: Work designated as technical support provide a wide variety of technical and engineering services and expertise required for planning, architecture development, instruction, technical environment support, Cybersecurity and execution and assessment of the M&S and C4I necessary to support information systems. Additional typical areas listed as technical support include:

engineers, computer programmers, model management and development, networks and content management, personal computer (PC) technicians, communications, information management/knowledge management (IM/KM), Modeling and Simulation (M&S), help desk technical support, audio visual operations, web design and development, CCTV, video production, and other technical disciplines. Cybersecurity support includes Auditor, Certifier, Compliance Analyst, Information System Security Manger, Risk and vulnerability Analyst, Validator and Incident Handler.

Minimum Education/Training:

• Bachelor of Science degree from an accredited college or university in Computer Science, Information Systems Management, or Computer Science Application Management or related field and 3 years’ professional experience.

• CompTIA Security+ Certification or IAT Level II Compliance.

Job Title: Technical Specialist V

Demonstrated success in four (4) or more technical areas:

• Experience with simulation system design, functions, installation of hardware and software, operator maintenance, database development, quick fix software procedures, C4I systems support, maintenance, and system techniques and deficiency resolution procedures.

17 | P a g e

• Experience with the ability to assemble, disassemble, configure, pack, ship and operate maintenance of C4I systems, simulation systems, computer hardware and software for events.

• Experience in conducting site survey identifying critical support requirements and deficiencies for facility space, power, environmental control, C4I systems, encryption equipment, radio propagation diagrams, frequency control, LAN, telephone requirements, VTC communications, communications diagrams, circuitry, and all facets of communications and information processing to include tactical and strategic interfaces for events.

• Knowledge of systems communications requirements including interface with doctrinal communications systems;

• Experience with the maintenance of essential levels of communications: VTC communications; and information security: long haul communications.

• Experience with the identification and operation of the software required to support training events and its functions.

• Experience with data collection, correlation, analysis, storage and transfer; database creation, After Action Reports (AAR), and graphics development.

• Experience with Audio and Visual Teleconference (AV/VTC) Support.

• Experience with performing information systems customer support on networks, and other work in the client/server field, or related fields.

Functional Responsibility: Work designated as technical support provide a wide variety of technical and engineering services and expertise required for planning, architecture development, instruction, technical environment support, Cybersecurity and execution and assessment of the M&S and C4I necessary to support information systems. Additional typical areas listed as technical support include:

engineers, computer programmers, model management and development, networks and content management, personal computer (PC) technicians, communications, information management/knowledge management (IM/KM), Modeling and Simulation (M&S), help desk technical support, audio visual operations, web design and development, CCTV, video production, and other technical disciplines. Cybersecurity support includes Auditor, Certifier, Compliance Analyst, Information System Security Manger, Risk and vulnerability Analyst, Validator and Incident Handler.

Minimum Education/Training:

• Bachelor's degree with a minimum of 6 years’ experience.

• IAT Level II Compliance (Minimum CompTIA Security+) and 1 operating system, networking, or cybersecurity certification (ex. CCNA, CCNP, CISSP, MCP, Linux+).

Job Title: Technical Specialist VI

Demonstrated success in five (5) or more technical areas:

• Experience with simulation system design, functions, installation of hardware and software, operator maintenance, database development, quick fix software procedures, C4I systems support, maintenance, and system techniques and deficiency resolution procedures.

• Experience with the ability to assemble, disassemble, configure, pack, ship and operate maintenance of C4I systems, simulation systems, computer hardware and software for events.

• Experience in conducting site survey identifying critical support requirements and deficiencies for facility space, power, environmental control, C4I systems, encryption equipment, radio propagation diagrams, frequency control, LAN, telephone requirements, VTC communications, communications diagrams, circuitry, and all facets of communications and information processing to include tactical and strategic interfaces for events.

• Knowledge of systems communications requirements including interface with doctrinal communications systems;

18 | P a g e

• Experience with the maintenance of essential levels of communications: VTC communications; and information security: long haul communications.

• Experience with the identification and operation of the software required to support training events and its functions.

• Experience with data collection, correlation, analysis, storage and transfer; database creation, After Action Reports (AAR), and graphics development.

• Experience with Audio and Visual Teleconference (AV/VTC) Support.

• Experience with performing information systems customer support on networks, and other work in the client/server field, or related fields.

Functional Responsibility: Work designated as technical support provide a wide variety of technical and engineering services and expertise required for planning, architecture development, instruction, technical environment support, Cybersecurity and execution and assessment of the M&S and C4I necessary to support information systems. Additional typical areas listed as technical support include:

engineers, computer programmers, model management and development, networks and content management, personal computer (PC) technicians, communications, information management/knowledge management (IM/KM), Modeling and Simulation (M&S), help desk technical support, audio visual operations, web design and development, CCTV, video production, and other technical disciplines. Cybersecurity support includes Auditor, Certifier, Compliance Analyst, Information System Security Manger, Risk and vulnerability Analyst, Validator and Incident Handler.

Minimum Education/Training:

• Bachelor's degree with a minimum of 8 years’…

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