MAS - Taikatranslations LLC - 47QRAA18D00GT

TaikaTranslations LLC

Phone: +1 830 355 2205 www.taikatranslations.com

TaikaTranslations LLC - 2028 East Ben White Blvd. 240-1178, Austin, Texas 78741 -

Mailing Address: 2028 East Ben White Blvd. 240-1178 Austin, Texas 78741

All Project Administration: projects@taikatranslations.com

Website: http://www.taikatranslations.com/

Phone: 830-355-2205

Business Size: Veteran Owned Business, Small, Disadvantaged

Contract Administration: Jason Ehlinger ceo@taikatranslations.com | 210-627-5987

GENERAL SERVICES ADMINISTRATION

Federal Acquisition Service

Authorized Federal Supply Schedule FSS Price List

Multiple Award Schedule

Federal Supply Group: Professional Services | Class: R608

Contract Number: 47QRAA18D00GT

Contract Period: 09/26/2018 through 09/25/2028

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order is available through GSA Advantage!™, a menu-driven database system.

The INTERNET address for GSA Advantage!™ is http://www.gsa.gov.

For more information on ordering on ordering go to the following website:

https://www.gsa.gov/schedules .

Price list is current as of Modification #PS-0014 effective 05/19/2023.

mailto:projects@taikatranslations.com http://www.taikatranslations.com/ mailto:ceo@taikatranslations.com http://www.gsa.gov/ https://www.gsa.gov/schedules

Table of Contents

Contents

COMPANY PROFILE

FREQUENTLY ASKED QUESTIONS

KEY FEATURES

LABOR CATEGORY DESCRIPTIONS

CLIENT INFORMATION

GSA PRICE SCHEDULE

COMPANY PROFILE

Language Services Overview

TaikaTranslations LLC is a veteran owned, disadvantaged small business, language services company, located in Devine, Texas. We offer Document Translation, Multilingual Desktop Publishing, Localization, Editing, Foreign Language Transcription and Language Consulting services in more than 120 language combinations.

About Taika

In the late 2000’s, Taika began providing language support services to the U.S.

Government by subcontracting to prime GSA schedule holders and municipal entities.

Since our inception, we have processed content for many major departments and agencies within the Federal Government. The reason for Taika’s success lies in the hearts and minds of the team and their deep commitment to providing accurate, on-time, and cost-effective language services while never cutting corners when it comes to quality. We are the most technically dynamic language service provider in the industry.

Elite Taika QUALITY

Elite Quality Control is key to providing high-quality service. Translation is a human process and therefore subject to human errors. For this reason, a translation company's survival rests on being able to fulfill multiple requests from various sources. Taika is a master at handling these two challenges with ease thanks to our highly-developed team and quality control systems.

Elite Quality Control Process

All projects go through our complete, multiple-step quality control process. This process begins when a request is received for a project and the process continues until the project is completed and the client is satisfied. We follow a rigorous and unique program that engages only the most accurate and competent vendors for each task. Before any client ever views an accomplished project there are multiple sets of human eyes that have performed specific parts of our QC process to ensure client satisfaction.

Taika – Elite Linguist Review Program

Our unique program for testing, auditing and evaluating vendors is designed to systematically test the strength of our linguists before a project has begun and evaluate specific project performance after a project has been completed. This program proactively measures the performance of our translators and transcribers, enabling us to focus on problem prevention and take corrective action before it reaches the client. We intentionally built and maintain an inspection system software that allows us to monitor the quality and accuracy of the language services we provide, as well as the performance of the linguists and quality assurance for personnel working on the project.

Linguists

Our professional vendors are key. Since our inception, and by our having accomplished some of the most demanding technical language projects issued by many U.S.

Government agencies as well as various commercial industries, we have developed a pool of thousands of expert linguists. We only work with experienced translators and interpreters who have demonstrated their ability in specific subject matter expertise and technical areas such as (legal, medical, military, insurance, finance, etc.) which represents the bulk of our high volumes of translation and transcription per year. Often, these projects have been under very strict deadlines.

All vendors have at least three years of professional translation and/or transcribing experience, and some combination of linguistic training, education, accreditation and certification. The majority of our more than 500 most active vendors have been working with us for more than 5 years.

FREQUENTLY ASKED QUESTIONS

In what languages are translation services offered?

Taika offers services in more than 100 languages and dialects. We meet almost any language requirement with our extensive network of translators and interpreters. We help you assess your needs at no cost, so please contact us today.

How can I be sure that the content will be accurate?

Taika utilizes a unique quality control system that ensures translations will be technically accurate and culturally appropriate. After the initial translation is complete, a second translator reviews the original and translated text. The document is then processed by a quality assurance expert to ensure that every aspect from spelling to formatting meets our elite standards.

How long will it take for the translation of my document to be completed?

Taika is committed to working with our clients to meet deadline requirements no matter how stringent they are. Our standard turn-around times for transcription/translation is

3-5 business days. Expedited is typically 2-3 business days, and Emergency is 1-2 business days on average. We normally deliver even Standard and Expedited transcriptions/translations within 2 business days when possible. Depending on the technicality of the documents we may require additional time. The main goal is perfect quality at the least amount of time possible. All translated documents go through our multi-step editing and quality review process before being returned to the client.

Does Taika provide certified translations?

Upon request, we provide notarized certification on Taika letterhead, attesting that the translation is a true, accurate, and correct rendering of the original document. These certifications have been accepted by government agencies, including the Bureau of Citizenship and Immigration Services (formerly INS), and judicial courts as well as municipal offices. Regardless of the use - all our translations undergo rigorous quality control, certified or not.

What kind of voice-over services does Taika offer?

Taika works with professional narrators and studio technicians to provide foreign language narrations of marketing, educational and entertainment videos to clients throughout the United States. Contact us to learn more about Taika’s voice talent and technical expertise.

KEY FEATURES

• Language services, 24 hours a day, 7 days a week, 365 days a year

• 24 to 48-hour turnaround time for many translation projects

• Daily capacity of approximately 50,000 words (150 pages)

• We have already processed for the IRS, DOJ, HUD, DOL, and others

• Battle hardened and experienced staff and management

• Effective Project Management

• 1500 translators screened and tested in 200+ language pairs

• Overwhelming project engineering capacity second to none

• Dynamic, outside the box thinkers and administrators – we get work done

• Proven track record of producing transcripts and translations in any required format (MS Word, Excel, printed documents such as emails, websites, and audio and video files) in their native fonts from a variety of source media,

• Language Proficiency Testing System

• Online scheduling and quote system

• Available to translate with little or no notice

• Proz Corporate Member

LABOR CATEGORY DESCRIPTIONS

Position Education Experience Description

Translator B.A. degree in

Linguistics or the equivalent years of experience

At least 5 (five) years of experience as a professional translator.

Is responsible for converting written material from one language to another while preserving the original meaning and tone of the text. This includes translating written material from the source language to the target language, such as documents, reports, and correspondence;

reviewing and editing translated material to ensure accuracy and consistency in grammar, vocabulary, and style; consulting reference materials, such as dictionaries, encyclopedias, and terminology databases, to ensure accuracy and consistency in translation; collaborating with clients to determine project requirements, objectives, and deadlines; managing and organizing files and projects to ensure timely completion; staying up-to-date with the latest industry-specific terminology, cultural differences, and language nuances.

Project

Manager

B.A./ B.S.

degree or the equivalent years of experience

At least 3 (three) years of experience as a professional project manager.

Is responsible for overseeing the translation of written material from one language to another in a project-based setting and manages the translation project from start to finish, ensuring that the project is completed on time, within budget, and to the client's satisfaction. This includes coordinating with clients to determine project requirements, objectives, and deadlines;

managing and organizing files and projects to ensure timely completion; creating project plans, timelines, and budgets to ensure that project goals are met; identifying and managing resources, including translators, editors, and proofreaders;

communicating project status to clients; ensuring compliance with industry-specific standards and quality assurance procedures.

Senior Project

Manager

M.A./ M.S.

degree or the equivalent years of experience

At least 6 (six) years of experience as a professional project manager.

is responsible for overseeing complex translation projects from start to finish and managing the translation project team, working closely with clients and vendors to ensure successful project outcomes. This includes planning, scheduling, budgeting, risk management as well as mentoring and coaching project managers and other team members, and providing guidance and training on best practices, technology, and software.

Quality Control

Specialist

B.A. degree in

Linguistics or the equivalent years of experience

At least 5 (five) years of experience as a professional translator or editor.

Is responsible for ensuring that translated content is accurate, consistent, and meets industry-specific standards by reviewing and editing translated materials for accuracy, consistency, grammar and style, ensuring that they meet the client's requirements and are culturally appropriate for the target audience. This also includes Identifying and addressing translation errors and inconsistencies, such as incorrect terminology or misinterpretation of the source material.

Vendor

Manager

B.A./ B.S.

degree or the equivalent years of experience

At least 4 (four) years of combined experience either as a professional project manager or vendor manager.

Is responsible for managing relationships with translation vendors, including translation agencies, freelance translators, and other language service providers. They ensure that vendors meet the client's requirements and deliver high-quality translation services. This includes identifying and vetting translation vendors to ensure that they meet client requirements and industry-specific standards; negotiating contracts and pricing agreements with translation vendors;

developing and implementing vendor performance metrics and quality control procedures; managing vendor relationships, including regular communication and performance reviews; monitoring vendor compliance with client-specific requirements and industry-specific standards; resolving vendor-related issues.

DTP Specialist B.A./ B.S.

degree or the equivalent years of experience

At least 4 (four) years of experience as DTP specialist.

Is responsible for creating and formatting translated documents, such as brochures, manuals, and other marketing materials, while ensuring the translated content is accurately reflected in the final product. This includes formatting translated text, including adjusting spacing, line breaks, and hyphenation, to ensure the final document looks professional; adjusting the layout and design of the document to accommodate for differences in length between the source and translated text; ensuring that the translated document is culturally appropriate and sensitive to the target audience; ensuring that the translated document meets industry-specific regulations and standards.

508 Compliance

Specialist

B.A./ B.S.

degree or the equivalent years of experience

At least 2 (two) years of experience in accessibility and compliance.

A 508-compliance specialist is a professional who is responsible for ensuring that digital content and technology comply with Section 508 of the

Rehabilitation Act. This includes conducting accessibility evaluations of digital products and services, including website and application testing, to ensure compliance with accessibility standards and guidelines; identifying and addressing accessibility barriers in digital products and services, such as color contrast, text size, and alternative text for images.

Project

Engineer

B.A./ B.S.

degree or the equivalent years of experience

At least 4 (four) years of combined experience as either a professional project manager or project engineer.

is responsible for overseeing technical aspects of translation projects, such as software localization, website translation, and multimedia translation.

This includes developing and implementing technical solutions for translation projects, such as translation memory software and localization tools; identifying and addressing technical issues related to translation, such as file format compatibility and font support; providing technical guidance and support to project managers and translators; testing and debugging technical aspects of translated materials, such as multimedia files and software applications.

CLIENT INFORMATION

1a. Table of Awarded Special Item Numbers

541930 - Translation and Interpretation Services

OLM – Order-Level Materials

1b. Identification of the lowest priced model number and lowest unit price for that model for each special item number awarded in the contract. This price is the

Government price based on a unit of one, exclusive of any quantity/dollar volume, prompt payment, or any other concession affecting price. Those contracts that have unit prices based on the geographic location of the customer, should show the range of the lowest price, and cite the areas to which the prices apply.

Not Applicable to Services

1c. If the Contractor is proposing hourly rates, a description of all corresponding commercial job titles, experience, functional responsibility and education for those types of employees or subcontractors who will perform services shall be provided.

If hourly rates are not applicable, indicate “Not applicable” for this item.

See description(s) and pricing.

2. Maximum Order:

$1,000,000.00

3. Minimum Order:

$100.00

4. Geographic Coverage (delivery Area):

Domestic and Overseas

5. Point(s) of production (city, county, and state or foreign country):

Same as contractor

6. Discount from list prices or statement of net price:

Government net prices (discounts already deducted).

7. Quantity discounts:

Tier Threshold Amount Additional Discount

1 $10,000.00 2.5%

2 $25,000.00 5.0%

3 $50,000.00 10%

8. Prompt payment terms:

2.0%/ Net 15 Days.

Information for Ordering Offices: Prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions.

9. Foreign items (list items by country of origin):

None

10a. Time of Delivery (Contractor insert number of days):

Specified on the Task Order

10b. Expedited Delivery:

Available - contact contractor

10c. Overnight and 2-day delivery:

Available – contact contractor

10d. Urgent Requirements:

Available – contact contractor

11. F.O.B Points(s):

Destination

12a. Ordering Address(es):

Same as contractor

12b. Ordering procedures:

Send an email to: projects@taikatranslations.com or call 830-355-2205.

See Federal Acquisition Regulation (FAR) 8.405-3.

13. Payment address(es):

Same as company address

14. Warranty provision:

mailto:projects@taikatranslations.com

Contractor’s standard commercial warranty.

15. Export Packing Charges (if applicable):

N/A

16. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level):

Contact Contractor

17. Terms and conditions of installation (if applicable):

18a. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable):

18b. Terms and conditions for any other services (if applicable):

19. List of service and distribution points (if applicable):

20. List of participating dealers (if applicable):

21. Preventive maintenance (if applicable):

22a. Environmental attributes, e.g., recycled content, energy efficiency, and/or reduced pollutants:

22b. If applicable, indicate that Section 508 compliance information is available for the information and communications technology (ICT) products and services and show where full details can be found (e.g. contractor’s website or other location.) ICT accessibility standards can be found at:

https://www.Section508.gov/.

23. Unique Entity Identifier (UEI) Number:

RHLDHERH8PG3

24. Notification regarding registration in System for Award Management (SAM) database:

Registered

Final Pricing:

The rates shown below include the Industrial Funding Fee (IFF) of 0.75%.

GSA PRICE SCHEDULE

Source Target To/From Service Type Unit Security Loc Year 1

1 Albanian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

2 Arabic English Yes Translation All Word No Security

Clearance

Contractor $0.0997

3 Armenian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

4 Belorussian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

5 Bosnian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

6 Bulgarian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

7 Croatian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

8 Czech English Yes Translation All Word No Security

Clearance

Contractor $0.0997

9 Chinese S English Yes Translation All Word No Security

Clearance

Contractor $0.0796

10 Chinese T English Yes Translation All Word No Security

Clearance

Contractor $0.0997

11 Danish English No Translation All Word No Security

Clearance

Contractor $0.1300

12 Dutch English No Translation All Word No Security

Clearance

Contractor $0.1199

13 Estonian English Yes Translation All Word No Security

Clearance

Contractor $0.0907

14 Farsi English Yes Translation All Word No Security

Clearance

Contractor $0.0907

15 French English Yes Translation All Word No Security

Clearance

Contractor $0.0907

16 Finnish English No Translation All Word No Security

Clearance

Contractor $0.1501

17 German English Yes Translation All Word No Security

Clearance

Contractor $0.1300

18 Greek English Yes Translation All Word No Security

Clearance

Contractor $0.0997

19 Hebrew English Yes Translation All Word No Security

Clearance

Contractor $0.0997

20 Hindi English Yes Translation All Word No Security

Clearance

Contractor $0.0997

21 Hungarian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

22 Indonesian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

23 Italian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

24 Japanese English No Translation All Word No Security

Clearance

Contractor $0.1501

25 Korean English Yes Translation All Word No Security

Clearance

Contractor $0.0997

26 Latvian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

27 Lithuanian English Yes Translation All Word No Security Contractor $0.0997

Clearance

28 Macedonian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

29 Malay English Yes Translation All Word No Security

Clearance

Contractor $0.0997

30 Norwegian English No Translation All Word No Security

Clearance

Contractor $0.0997

31 Polish English Yes Translation All Word No Security

Clearance

Contractor $0.0997

32 Portuguese English Yes Translation All Word No Security

Clearance

Contractor $0.0997

33 Romanian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

34 Russian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

35 Serbian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

36 Slovak English Yes Translation All Word No Security

Clearance

Contractor $0.0997

37 Slovenian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

38 Spanish English Yes Translation All Word No Security

Clearance

Contractor $0.0997

39 Swedish English No Translation All Word No Security

Clearance

Contractor $0.1300

40 Tagalog English Yes Translation All Word No Security

Clearance

Contractor $0.0997

41 Thai English Yes Translation All Word No Security

Clearance

Contractor $0.0997

42 Turkish English Yes Translation All Word No Security

Clearance

Contractor $0.0997

43 Ukrainian English Yes Translation All Word No Security

Clearance

Contractor $0.0997

44 Uzbek English Yes Translation All Word No Security

Clearance

Contractor $0.0997

45 Vietnamese English Yes Translation All Word No Security

Clearance

Contractor $0.0997

46 English Danish No Translation All Word No Security

Clearance

Contractor $0.1602

47 English Dutch No Translation All Word No Security

Clearance

Contractor $0.1401

48 English Finnish No Translation All Word No Security

Clearance

Contractor $0.1804

49 English Japanese No Translation All Word No Security

Clearance

Contractor $0.1501

50 English Norwegian No Translation All Word No Security

Clearance

Contractor $0.1804

51 English Swedish No Translation All Word No Security

Clearance

Contractor $0.1501

52 Albanian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

53 Arabic English Yes Editing All Word No Security

Clearance

Contractor $0.0494

54 Armenian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

55 Belorussian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

56 Bosnian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

57 Bulgarian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

58 Croatian English Yes Editing All Word No Security Contractor $0.0494

59 Czech English Yes Editing All Word No Security

Clearance

Contractor $0.0494

60 Chinese S English Yes Editing All Word No Security

Clearance

Contractor $0.0393

61 Chinese T English Yes Editing All Word No Security

Clearance

Contractor $0.0494

62 Danish English No Editing All Word No Security

Clearance

Contractor $0.0645

63 Dutch English No Editing All Word No Security

Clearance

Contractor $0.0594

64 Estonian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

65 Farsi English Yes Editing All Word No Security

Clearance

Contractor $0.0494

66 French English Yes Editing All Word No Security

Clearance

Contractor $0.0494

67 Finnish English No Editing All Word No Security

Clearance

Contractor $0.0746

68 German English Yes Editing All Word No Security

Clearance

Contractor $0.0645

69 Greek English Yes Editing All Word No Security

Clearance

Contractor $0.0494

70 Hebrew English Yes Editing All Word No Security

Clearance

Contractor $0.0494

71 Hindi English Yes Editing All Word No Security

Clearance

Contractor $0.0494

72 Hungarian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

73 Indonesian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

74 Italian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

75 Japanese English Yes Editing All Word No Security

Clearance

Contractor $0.0494

76 Korean English Yes Editing All Word No Security

Clearance

Contractor $0.0494

77 Latvian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

78 Lithuanian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

79 Macedonian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

80 Malay English Yes Editing All Word No Security

Clearance

Contractor $0.0494

81 Norwegian English No Editing All Word No Security

Clearance

Contractor $0.0494

82 Polish English Yes Editing All Word No Security

Clearance

Contractor $0.0494

83 Portuguese English Yes Editing All Word No Security

Clearance

Contractor $0.0494

84 Romanian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

85 Russian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

86 Serbian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

87 Slovak English Yes Editing All Word No Security

Clearance

Contractor $0.0494

88 Slovenian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

89 Spanish English Yes Editing All Word No Security Contractor $0.0494

Service Contract Labor Standards (SCLS):

The Service Contract Labor Standards, formerly the Service Contract Act (SCA), is applicable to this contract as it applies to the entire Multiple Award Schedule and all services provided. While no specific labor categories have been identified as being subject to SCLS due to exemptions for professional employees (FAR 22.1101, 22.1102 and 29 CRF 541.300), this contract still maintains the provisions and protections for SCLS eligible labor categories. If and/or when the contractor adds SCLS labor categories/employees to the contract through the modification process, the contractor must inform the

Contracting Officer and establish a SCLS matrix identifying the GSA labor category titles, the occupational code, SCLS labor category titles and the applicable WD number. Failure to do so may result in cancellation of the contract." per the Multiple Award Schedules Solicitation.

90 Swedish English No Editing All Word No Security

Clearance

Contractor $0.0645

91 Tagalog English Yes Editing All Word No Security

Clearance

Contractor $0.0494

92 Thai English Yes Editing All Word No Security

Clearance

Contractor $0.0494

93 Turkish English Yes Editing All Word No Security

Clearance

Contractor $0.0494

94 Ukrainian English Yes Editing All Word No Security

Clearance

Contractor $0.0494

95 Uzbek English Yes Editing All Word No Security

Clearance

Contractor $0.0494

96 Vietnamese English Yes Editing All Word No Security

Clearance

Contractor $0.0494

97 English Danish No Editing All Word No Security

Clearance

Contractor $0.0897

98 English Dutch No Editing All Word No Security

Clearance

Contractor $0.0695

99 English Finnish No Editing All Word No Security

Clearance

Contractor $0.0897

100 English Japanese No Editing All Word No Security

Clearance

Contractor $0.0746

101 English Norwegian No Editing All Word No Security

Clearance

Contractor $0.0897

102 English Swedish No Editing All Word No Security

Clearance

Contractor $0.0746

103 All All Yes Proof

Reading

All Word No Security

Clearance

Contractor $0.0107

104 All All Yes File Prep All Hour No Security

Clearance

Contractor $32.22

105 All All Yes Glossary

Developme nt

All Hour No Security

Clearance

Contractor $46.31

106 All All Yes Formatting All Hour No Security

Clearance

Contractor $32.22

107 All All Yes Desktop

Publishing

All Hour No Security

Clearance

Contractor $46.31

108 All All Yes 508 compliance

All Hour No Security

Contractor $46.31