47QMCA23N0057_ RFI Marshalling_2023_06_06.pdf

REQUEST FOR INFORMATION:

GSA Fleet Lease Vehicle Marshalling

Services

1 Description

GSA Fleet Marketplace seeks industry feedback and interest regarding a modernized approach to the Marshalling of 30,000+, new GSA lease vehicles in exchange with existing GSA lease vehicles on an annual basis. The intent of looking at an updated model is to provide a more economical and streamlined approach aligned with industry best practices.

Therefore, industry feedback is sought to adapt GSA Fleet’s current marshalling practices to world class industry 21st century capabilities.

Consideration factors include industry’s abilities to:

1.1 Track and/or receive vehicle carrier delivery information

1.2 Support the marshalling of Zero Emission Vehicles to include battery electric vehicles, plug-in hybrid vehicles and/or fuel cell vehicles.

1.3 Optimize the exchange of new with old vehicles for GSA Fleet customers onsite or at the customer location at the most efficient cost

1.4 Prepare vehicles for remote sale

1.5. Properly secure and maintain GSA accountable items

1.6. Utilize GSA Fleet vehicle accountability applications and/or shared electronic documentation and drives.

THIS IS NOT A SOLICITATION: The government is not obligated to make an award as a result of this request. This Request for Information (RFI) is for informational purposes only;

this is not an Invitation for Bid (IFB), a Request for Proposal (RFP), or Request for Quotation (RFQ). No solicitation document exists, and a formal solicitation will not be issued by the Government as a result of the responses to this RFI. The government will not be liable for payment of any preparation expenses in response to this RFI and is in no way obligated by the information received. Any costs incurred by interested companies in response to, or as a result of this announcement will NOT be reimbursed. The information provided will be used by the government for the purpose of conducting market research. Interested parties are responsible for adequately marking proprietary or competition sensitive information contained in their response. It is the responsibility of the interested parties to monitor the website for additional information pertaining to this RFI.

2.0 Background

GSA Fleet provides a full-service fleet management program providing transportation solutions to partner agencies worldwide across the U.S. federal government. It maintains a diverse fleet of over 227,000 non-tactical vehicles, including light, medium, and heavy-duty vehicles, to include sedans, vans, SUVs, trucks, buses, ambulances, and law enforcement vehicles. Vehicles range from gasoline and diesel fueled vehicles to alternative fuel vehicles (AFVs) such as electric vehicles (EVs) to low speed electric vehicles (LSEV’s) and non-powered vehicles and trailers.

GSA Fleet orders and receives on average 30,000+ vehicles from suppliers annually.

GSA Fleet uses consignee and dealer delivery methods for receiving its new vehicles.

GSA Fleet currently contracts with commercial vendors to carry out these services.

The majority of GSA marshalling service requirements are a one-for-one vehicle exchange. The majority of new vehicles received will have an exchange vehicle to be turned in that will be sale eligible or available for reassignment to a GSA customer. GSA also orders additional vehicles which will not have a vehicle to turn in for exchange for the new vehicle. In addition, there are other circumstances such as when a vehicle is deemed excess to the agency or uneconomical to repair, where a vehicle will be turned in for sale or reassignment, and there will not be a new vehicle ordered for the exchange.

GSA Fleet wants to continue to leverage industry best practices, strategies, platforms, and expertise for marshalling vehicles. Given the increased importance of electric vehicles in the federal fleet, GSA aims to especially leverage expertise and infrastructure, where feasible, in this critical area. Additionally, GSA Fleet is looking to bolster its geographic footprint in locations where it currently does not have coverage.

3.0 Responses

3.1 White Paper: Interested parties are required to respond to this RFI with a white paper.

White papers shall be submitted in a Microsoft Word (.doc or .docx) compatible format.

Respondents are requested to provide the information in paragraph 3.3, and to address the questions posed in paragraphs 3.4, 3.5, and 3.6. Respondents may provide supporting documentation along with their submissions. Responses shall be limited to no more than 15 pages for the entire submission (including company information, answers to technical questions, supporting documentation, etc.).

Please follow the directions below for developing and submitting a response to this RFI.

Page Maximum Font Font Size

Line Spacing

15 Pages Calibri, Arial or New Times Roman 11 Single

3.2 Proprietary information, if any, should be minimized and MUST BE CLEARLY MARKED. To aid the Government, please segregate proprietary information. Please be advised that all submissions become government property and will not be returned. In addition to government employees, government support contractors may review and evaluate the whitepaper submission(s). If this is a concern for your company, please address it in the list of questions due to the government as noted in paragraph 5.0.

3.3 Company Information. The response should provide the following information:

3.3.1 Contact Information: Company name, mailing address, overnight delivery address (if different from mailing address), phone number, and email of designated point of contact.

3.3.2 Is the company registered within the System for Award Management - SAM.gov? (Y/N) If yes, what is your SAM Unique Entity Identifier (UEI)?

3.3.3 Do you marshall vehicles today and if so, how many annually and what types of vehicles (vehicle types/vehicle classes)?

3.4 Vehicle Support, Acceptance, and Transportation Services Technical Questions. Please describe your capabilities to:

3.4.1 Transport or resource/transportation of vehicles to and from vendor location (e.g., customer location, OEM dealership, offsite repair facility).

3.4.1.1 Describe your capabilities to support Marshalling of GSA vehicles for customer locations within the Continental United States.

3.4.1.2 Describe your capabilities to support Marshalling of GSA vehicles for customer locations outside the Continental United States (e.g. Alaska, Hawaii, Guam, Puerto Rico and other US Territories, etc.).

3.4.1.3 Describe your capabilities to support Marshalling of GSA vehicles for customer locations in foreign countries and regions outside the Continental United States (e.g., Japan, other locations in the Asia Pacific, Caribbean, Middle East, etc.).

3.4.2 Inspect vehicles upon delivery for various factors including but not limited to:

any damage to the vehicle, all components of the vehicle are accounted for (e.g.

keys, floor mats, etc.), and missing equipment.

3.4.3 Perform telematics device installation and/or activation on all new vehicles prior to releasing the vehicle to the customer.

3.4.4 Validate new vehicles and options to vehicle order information provided by

GSA.

3.4.5 Perform pre-delivery inspections (PDI) in accordance with the manufacturer’s standards.

3.4.6 Prepare new vehicles for customer receipt.

3.4.7 Provide driver education for customers including vehicle operation, unique features, infotainment settings, etc.

3.4.8 Electric Vehicle Support

3.4.8.1 Offer specialized expertise and support on Electric Vehicle management, operation and charging infrastructure.

3.4.8.2 Charge battery-powered vehicles.

3.4.9 Maintain all vehicle fuel and charge levels as prescribed in the Statement of Work by GSA.

3.4.10 Perform custodial and sales preparation services to facilitate auction house sales of GSA exchange lease vehicles.

3.4.11 Take delivery of vehicles directly from an OEM.

3.4.11.1 List all current OEMs in which you are providing delivery services.

3.4.11.2 If applicable , Include geographic coverage of OEM deliveries.

3.5 Administrative & Financial Support Services Technical Questions. Please describe your capabilities to:

3.5.1 Process and manage all required vehicle shipment and delivery documentation.

3.5.2 Manage scheduled vehicle appointments and ensure accurate vehicle exchanges.

3.5.3 Perform all necessary tasks associated with confirming vehicle assignment and termination to and from the customer as prescribed by GSA.

3.5.4 Provide end-to-end customer service and support to GSA Fleet and customer agencies throughout the marshalling process to ensure a seamless and transparent delivery and exchange process.

3.5.5 Fulfill proper disposal of old/expired plates both front and back as prescribed by GSA.

3.5.6 Perform electronic inventory management for vehicles.

3.5.7 Ensure and facilitate the security, storage and inventory control of vehicles, license plates, credit cards and other assets from time of receipt until final removal.

3.5.8 Scale charging capabilities to meet the needs of increasing electric vehicle adoption.

3.6 Preferred pricing structure (e.g. firm fixed price, revenue sharing, etc.). Please describe your preferred pricing structure to the services that you responded to above.

4.0 Meetings and Discussions

The government representatives may or may not choose to meet with respondents to this RFI. Such meetings and discussions would only be intended to get further clarification of potential capability to meet the requirements.

5.0 Questions

Any questions related to the RFI are due to the government no later than August 3, 2023 with the subject line, “Questions for RFI – 47QMCA23N0057” no later than 5:00 p.m. Eastern and must be submitted via e-mail only to the following government Points of Contact (POCs):

• charlene.cardenas@gsa.gov

• elizabeth.m.mcewen@gsa.gov

Questions regarding this announcement shall be submitted in writing. Verbal questions will NOT be accepted. Questions shall NOT contain proprietary or classified information.

6.0 Response Due Date

RFI responses are due September 5, 2023 with the subject line, “Response for RFI – 47QMCA23N0057” no later than 5:00 p.m. Eastern and must be submitted via email only to the following government Points of Contact (POCs):

• charlene.cardenas@gsa.gov

• elizabeth.m.mcewen@gsa.gov

7.0 Summary

THIS IS A REQUEST FOR INFORMATION (RFI) ONLY to investigate. The information provided in the RFI is subject to change and is not binding on the government. GSA has not made a commitment to procure any of the items discussed, and release of this RFI should not be construed as such a commitment or as authorization to incur cost for which reimbursement would be required or sought. All submissions become government property and will not be returned.

mailto:charlene.cardenas@gsa.gov mailto:elizabeth.m.mcewen@gsa.gov